34 complaints reported

2018 Dodge Durango Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
34
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2025

(Initially) March of 2023 I had an issue with this vehicle 2018 Dodge Durango RT 2wd 5.7L serious electrical problems gauge cluster All lights and warnings indicators showing on Gauge Cluster..failure to start. I had the vehicle Towed to Dodge dealership in Fontana California and it was diagnosed as a power control module failure it fell short of a factory warranty and no recall .. after diagnostic I had the vehicle repaired at my expense .. they repaired the faulty module and vehicle worked Normally until this day 2 years later November 24th 2025.. I went to go start my vehicle this afternoon and I have the same exact problem as I had before all warning lights lit up on the gauge cluster and no start accompanied with no emergency flashers and no turn signals and no exterior lights.. this would be the second time the power control module has failed this is a frustrating issue as it is expensive for this repair this vehicle absolutely has a serious problem for this being the second time in 2 years the power control module has failed this needs to be addressed and further investigated please and thank you

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2025
Jul 2025

The contact owns a 2018 Dodge Durango. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact stated that there were no warning lights illuminated. The vehicle was towed to a dealer who diagnosed the vehicle and determined that the TIPM needed to be replaced. The vehicle was repaired. The contact stated that the failure was intermittent. The contact stated that the vehicle occasionally failed to start. The contact stated that the vehicle stalled and was taken to another dealer who diagnosed the vehicle and determined that the TIPM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2023
Jul 2025

Odometer Fraud. The contact purchased a 2018 Dodge Durango. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase on January 10, 2025, the vehicle's mileage was 36,020. After checking the Carfax, the vehicle was flagged for odometer fraud with a current mileage of 74,624. The contact had filed a report with the State Attorney General, Mayor, and the business that the loan was taken out for the vehicle.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2025
Jul 2024

System that failed in my 2018 Durango is the Electrical. Multiple reports from myself as well as other customers as to why the electrical fails in these vehicles is due to heavy rain storms and/or car washes. This issue has cause my electrical to fail and now a costly repair for myself that I should not be responsible for. I have reaches out to the dealership many times with this issue and they failed to help me. The Electrical issue has been diagnosed by the dealership and are unwilling to help rectifie this issue. This issue is not just affecting me as a customer, but thousands of others. The issue has been inspected by certified technicians at the dealership and they have contacted the warranty company to let them know of the issue and will not fix the issue because of water damage but this is a well known issue in the 2018 Durangos that then intern affects the Electrical in these vehicles. Multiple warnings were giving and I reaches out to the dealership multiple times regarding the issue. These issues have been ongoing since owning the vehicle and kept getting swept away by the dealership for the repairs.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
May 2024

Engine shuts off randomly by itself. Could be hazardous when it happens while driving on Highways. Vehicle must be stopped and placed in park to restart.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2024
Dec 2023

The Radio is flashing a message and beeping asking me if I want to reset the clock. Reverse backup doesn’t work when this is happening and it is a huge distraction while driving.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2023
Nov 2023

My radio is malfunctioning turns on and off whenever it presses buttons on it’s own like to change the radio, change the climate and it’s blank or screen black the entire time it switches from Bluetooth to radio or vice versa

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2022
Aug 2023

I noticed a small air bubble appear on screen. Thought nothing of it until my screen started taping on things on its own. Changing the air, calling random people, changing the radio station, folds down the headrest for the back seats and exiting out of my maps for directions. This is know as ghost touches. I’ve spoke to multiple people who have had the same problems with their durangos. This is very very distracting.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2022
Aug 2023 Crash

My touchscreen is malfunctioning. It does what it wants when it wants. Example- it makes my headrest flip up and down Turns the radio stations Turns the heat/air on/off Turns the heated/cooling seats on/off Backup camera doesn’t work half the time I backed into a dirt embankment and cracked my rear bumper because the backup camera wasn’t working at that time Navigation doesn’t work half the time Volume works when it wants Can’t change radio stations sometimes

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
May 2023

They connect system shuts off randomly impacting the heating and air conditioning. It begins turning on and off distractingly on its own unable to access any features. Disabling use of the back up cameras, heating, navigation, radio or controls of volume.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2023
Dec 2022

Touchscreen display failure. Causes erratic and distracting behaviors of the HVAC, radio, navigation, phone, and other systems while vehicle is in use. Prevents setting or changing of safety related settings (ie; lane departure settings, automatic headlamp controls, alarms, etc).

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2022
Dec 2022

Electrical system wiring failure/error front under hood.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2021
Nov 2022

On multiple occasions, my touchscreen pops up asking if I want to update the clock settings. There is actually nothing wrong with my clock. This message continues to repopulate regardless if I hit yes or no. This message deactivates everything else on the touchscreen (radio, navigation, etc) and causes a major distraction while driving. This has happened multiple times over the last month and the only way it ends is when I turn the engine off.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2022
Sep 2022

The radio is started to ghost touch which means that it is randomly choosing anything on the screen. Because it controls many of the cars features, it can cause things to get out of control while trying to drive. I have video which I couldn't upload.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2022
Jul 2022

I have a 2018 DD, and my radio screen is doing the same thing. The screen looks like it has a huge bubble, the "adjust clock " notification constantly pops up, the screen freezes up; where I can't use any of the functions (no radio, no back up camera, no control over the thermostat, no navigation, cant answer the phone etc). I have to disconnect my battery just to get the screen to go off because it wont shut off after the vehicle is turned off.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2021
Jun 2022

Radio/Nav System Change radio stations on its own. The display goes off/on by itself. The nav system suggested wrong location after an address is typed in. It makes the headlight beams goes on and off. The nav does not retain the settings anymore. I called Dodge and the nav/rad system was replaced at no cost to me. Problem resolved.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2022
Apr 2022

radio and navigation screen, is ghost touching. Just changes settings randomly and often.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2022
Dec 2021

The 8.4 inch Uconnect screen has a well know delamination issue. It usually starts at the top of the screen and the delamination rapidly spreads. As it spreads, the touch screen can intermittently press buttons on the screen by itself. It can select any setting/function on the screen and can even go through setting menus all by itself. This issue has caused me to almost get into an accident several times. The first time it happened the Uconnect started going through settings while I was driving and caused me to swerve while trying to regain control of what it was doing. Another time it almost caused me to crash what when I was driving through a town in the rain while using the GPS on the Uconnect. When I was trying to find my turn the GPS started randomly going through settings and I swerved while I was trying to take control and figure out where I was supposed to turn. Additionally, the delamination effects the visibility of the back up camera. I would be extremely surprised if this issue hasn’t caused an accident. Groups on Facebook have users report this issue on almost a daily basis and Dodge is aware of the delamination issue. They have looked at mine and told me it’s something they see all the time.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2021
Sep 2021

My radio screen cover is separating and looks like a big air bubble which causes the radio system to change stations and the system is not usable. So when you’re using the navigation system it cuts off the navigation system and the whole system starts to reboot. I was backing up in a reboot and he couldn’t and it affected the back up camera. I went to the dealer in Waldorf Maryland, and they told me that they had several people who complained about this the attendant said they had at least one a day they came here for that problem.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
Jul 2021

Uconnect 8.4 screen is delaminating which causes it to press random buttons and display reverse camera when vehicle is in drive.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2021
Apr 2021

The adhesive on the uconnect infotainment center is coming undone. This appears to be due to the screen component is not rated to be stored in conditions higher than 90c. The glue holding the screen and digitizer is melting leaving gaps on the screen. This causes 'ghost touches' where the affected area rapidly changes inputs. Since the infotainment is tied to many functions in the car they can be inadvertently toggled while driving. Owners living in southern states who leave their car outside may experience the inside of the car exceeding the storage temp of the screen and causing this failure.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2021
Mar 2021

UCONNECT 8.4C NAV RADIO SCREEN CONTINUALLY RESETS AND OR STAYS BLANK. MULTIPLE TRIPS TO DEALER AND TWO SCREEN REPLACEMENTS WITH NO AVAIL. SAFETY CONCERN, VERY DISTRACTING AND NO BACK UP CAMERA USE WHEN IT GOES OUT, HAS STAYED OFF FOR MULTIPLE DAYS. NO CLIMATE CONTROL, RADIO OR CAMERA.. OCCURS PRIMARILY IN MOTION, VERY RANDOMLY.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2020
Feb 2021

The Uconnect Radio has started to delaminate and causes the system to randomly change between radio, satellite radio, navigation, clock, etc. This fully integrated system also controls A/C, Heat, rear backup camera, all adjustable functions in the vehicle, and is unsafe when this happens. Dealership offers to update the radio but it has nothing to do with the software it's the touchscreen. Diagnosis and repair is around $1500.00 to $2000.00 not covered under warranty. This issue is with all models of Dodge Chrysler with 8.4" Uconnet radios as seen in the online forums.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2021
Dec 2020

PARASITIC DRAW ON BATTERY BATTERY DIED SUDDENLY AND STAYS CHARGED ONE OR TWO DAYS FIRST TIME IT WAS SHUT OFF FOR 30 MINUTES IN PARK WAS JUMP STARTED AND OPERATING SECOND TIME SIT OVERNIGHT AND BATTERY WAS COMPLETELY DRAINED FAILED TO JUMPSTART APPLIED CHARGER OVERNIGHT AND VEHICLE STARTED THIS HAS BEEN REPEATED 3 TIMES AUTOMATIC START SYSTEM HAS NOT FUNCTIONED SINCE PURCHASED 3 MONTHS AGO

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2020
Dec 2020

OUR 2018 DODGE DURANGO GT, HAS ELECTRICAL ONGOING ISSUES. THE PADDLE SHIFTERS ON STEERING WHEEL ARE CONTROLLED THROUGH RADIO SETTINGS. EVERY TIME I TURN PADDLE SHIFTERS OFF, THEY JUST RESET AND TURN BACK ON. THIS IS DANGEROUS BECAUSE COMING OUT INTO A BUSY INTERSECTION I NEED TO PULL SAFELY INTO ROAD AND THE TRUCK HAS THE PADDLE SHIFTERS ENGAGED MAKING IT DANGEROUS. I THEN HAVE TO MANUALLY DISENGAGE THEM THROUGH STEERING WHEEL SO THAT TRUCK CAN DROVE AGAIN NORMAL. DODGE ACKNOWLEDGES PROBLEM BUT REFUSES TO FIX IT. HAVE DOCUMENTED THIS, PLEASE HELP.

Type: Vehicle, Vehicle: 2018 DODGE DURANGO, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2019

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Quick Summary

The 2018 Dodge Durango has 34 Electrical System complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.