2017 Dodge Journey Seats

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 65 MPH with her son seated in the front passenger’s seat, there was a loud popping sound coming from the passenger’s side seat before the front passenger’s seat headrest exploded. There was no injury sustained. The vehicle was taken to an independent mechanic to be inspected; however, the vehicle was not repaired due to a fractured clip. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

The active headrest deployed in the driver's seat while the vehicle was in use. The vehicle was not involved in any accident at the time of the deployment, and it was unprovoked.

We were driving on the interstate and my front seat passenger headrest blew apart. I could have suffered neck injury due to the force of the impact, or accident due to startling the driver. We called our local dealership and they were familiar with this issue however stated it is not on a recall and we could have the headrest replaced for $500 plus labor. There were no warning signs from the vehicle. I did have a sore neck and headaches for a couple of days. I just had a mechanical give me this page and said I should report the issue.

The contact owns a 2017 Dodge Journey. The contact stated that after entering the vehicle, she observed that the driver's side seat headrest had detached from the seat, potentially compromising safety in the event of a collision. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000.

The passenger head rest deployed without being in an accident. Hitting me in the back of the head while riding down the road.

My headrest (AHR) Deployed while I was at a stop light. I was not rear-ended. For that to happen. I checked online, to recalls have been made in regards to it. I took it to a dodge service center, they took pictures. On the first day. Then today I had to bring it back in, so they could inspect it. They also took more photos and let me know that it had failed and a pin was broken. A small black sharp piece was on my seat. Which I believe is what failed. I'm truly lucky I was not in motion when it happened. Something like this could cause someone to wreck or seriously injure someone. I did go to the er after it happen and they said a tbi(traumatic brain injury) and a sprain of my neck.

Both front seat headrests have "deployed" or popped open on their own for no reason.

Passenger side headrest deployed by itself. Unable to put headrest back.

The drivers side headrest popped open while I was sitting in the parking lot and adjusting my seat before I drove off. The metal pin is missing and the plastic part that was holding it is broken. No accident, just opened on its own. That would have been bad if it hit me while I was driving down the street.

I was driving and all of a sudden the passenger headrest popped open hitting my son in the head.

AFTER RECLINING THE SEAT, THE PASSENGER'S SIDE HEADREST DEPLOYED. AT THE TIME THE VEHICLE WAS STATIONARY IN A PARKING LOT. NOT SURE WHY THAT HAPPENED. DON'T KNOW WHAT TO DO ABOUT THIS, TAKE IT TO THE DEALER OR WHAT. IS THERE A RECALL ON THE HEADRESTS?

WE WERE DRIVING MY CAR LAST NIGHT AND ALL OF A SUDDEN THERE WAS A BIG POP SOUND AND MY HUSBAND GOT HIT IN THE BACK OF THE HEAD WITH THE HEADREST. I GUESS WHAT HAD HAPPENED WAS THE HEADREST DEPLOYED OUT OF THE BLUE FOR NO REASON.

MY HORN RANDOMLY BLOWS WHILE PARKED. VEHICLE IS IN PARK AND THE DOORS ARE SHUT AND LOCKED. NO ONE AROUND THE VEHICLE. IT HAS HAPPENED 4 TIMES TODAY. ONCE I GET OUT TO THE VEHICLE TO INVESTIGATE THE PROBLEM THE HORN STOPS BLOWING ON ITS OWN. WHEN IT HAPPENS NUMEROUS TIMES OR CONTINUOUSLY IT RUNS THE BATTERY DOWN.