13 complaints reported

2017 Dodge Journey UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
13
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2025

There is a backup camera recall for the Dodge Journey that I have been experiencing with my 2017 Dodge Journey since after the third year of owning my vehicle, I have replaced it twice already out of pocket, and now it’s happening again for the third time. My Dodge Journey needs to be included in this safety recall. The backup camera glitches, it goes upside down, it turns sideways, sometimes there are lines in it, other times it’s only half a picture or lines throughout the picture, it also goes black and white, then to colored again.

Type: Vehicle, Vehicle: 2017 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2020
Oct 2025

Rear backup camera recently went black while still displaying check your surroundings message, and immediately returned to normal after a few seconds. Approximately one week later the image flipped 180 degrees to a upside down position in which I lost perception of where I was while backing up. Thankfully the warning beeper was working and I stopped before backing into a car in a busy street. Have not seen a dealership yet. I have looked up my vin and found no recall for this specific issue, but I did discover that newer models 2018 to 2020 did have a recall for the exact issue that I am having.

Type: Vehicle, Vehicle: 2017 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2025
Sep 2025

My 2017 dodge journey needs to have the catalytic converter replaced. I drive my family to and from school and work on a daily basis and my families lives are at risk should this fail. The same issue is under a recall for the previous year 2016, and I am well aware of the VIN process, and how they can be “updated”, which means the parts are 2016 parts but then the vehicle was “re-vin” to reflect an updated year when the vehicle sits on the lot for more than the year it was manufactured. So then the vin is “updated”. By law this can be done up to two years from the actual manufactured date meaning a 2017 could have 2015 parts! Then my vehicle would be included in that 2016 recall for the catalytic converter as would the rest of these people who have been complaining about the same issue. Please include the 2017 in with the 2016 recall on the dodge journey for the replacement of the catalytic converter. Thank you!

Type: Vehicle, Vehicle: 2017 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Jun 2025

Drivers side head rest popped open after getting out of vehicle at a store I stopped at after a hike. No warning lights no accident prior to this happening. It literally just popped open passenger in vehicle thought it was a cool feature until we researched this was a potential safety flaw that some how this vehicle is not showing eligible for.

Type: Vehicle, Vehicle: 2017 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2025
Aug 2024

The driver side Active Head Rest deployed while driving on the highway striking me in the back of the head. Luckily it did not cause any accidents or injuries.

Type: Vehicle, Vehicle: 2017 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2024
May 2022

The headrest safety system deployed while parked overnight. It is only supposed to activate during a crash.

Type: Vehicle, Vehicle: 2017 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2022
Mar 2022

Windshield has begin to crack unexpectedly.

Type: Vehicle, Vehicle: 2017 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2022
Sep 2019

I CAN BE DRIVING OR PARKED AND THE A/C KEEPS COMING ON EVERY TIME I SHUT IT OFF IT COMES BACK ON. I HAVE ONLY HAD THIS VEHICLE SINCE FEB. 14, 2018 AND IF THIS IS GOING WRONG NOW I AM GUESSING THE WIRING IN MY DASH IS NOT GOOD. WE R TALKING ABOUT TRADING IN AND SUGGESTING TO OUR FRIENDS NOT TO BUY. I TOOK A VIDEO. MY EMAIL IS [XXX]. IT HAS HAPPENED FOR 5 DAYS IN A ROW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Type: Vehicle, Vehicle: 2017 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2019
Aug 2019

THE VEHICLE IS STALLING INTERMITTENTLY WHILE TRAVELING SLOW IN INTERSECTIONS (LEFT TURN OR STRAIGHT), ROUNDABOUTS, SLOWING IN TRAFFIC. NO DTC CODES ARE THROWN. AS THE ISSUE IS INTERMITTENT, UNDABLE TO DUPLICATE ON REQUEST.

Type: Vehicle, Vehicle: 2017 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2019
Jun 2019

NOT VEHICLE SPECIFIC. THERE IS MUCH CONCERN OVER DISTRACTED DRIVING. CARS PRODUCED TODAY CAN NOT BE DRIVEN WITHOUT VIEWING THE DASHBOARD VIDEO DISPLAY. CLIMATE CONTROLS, RADIO, ETC. VIDEO DISPLAY IS CONSTANTLY DISPLAYING INFORMATION WHICH REQUIRES DRIVER TO TAKE EYES OFF THE ROAD. I BELIEVE BACKUP CAMERAS ARE USEFUL, BUT SHOULD ONLY DISPLAY VIDEO WHEN IN REVERSE. CELL PHONE DISTRACTIONS. ELECTRONICALLY DISABLE CELL PHONES WHILE VEHICLE IS MOVING. MAY SIGNAL AN INCOMING CALL, BUT MUST STOP VEHICLE TO RESPOND.

Type: Vehicle, Vehicle: 2017 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2019
May 2019

BODY CONTROL MODEL WAS FAULTY AND MADE LIGHTS FLICKERING WITCH MAKES IT HARD TO SEE AT NIGHT TOOK IT IN TO DEALER THEY SAID NOTHING WAS WRONG ABOUT LITTLE LESS THAN A YEAR LATER I TOOK IT BACK IB BECAUSE IT BECAME MORE FREQUENT THEN THEY SAID YEAH ITS DEFINITELY FLICKERING AND SAID THE BCM WAS FAULTY AND NEEDED TO BE UPDATED..

Type: Vehicle, Vehicle: 2017 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2019
Apr 2019

DOOR LOCKS WON'T LOCK

Type: Vehicle, Vehicle: 2017 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2019
Oct 2018

THE MAIN SCREEN FOR UCONNECT WENT DARK AFTER TURNING ON THE CAR (PARKED). NO RADIO, NO A/C CONTROL, NOTHING IN THE CENTER CONSOLE WOULD WORK. WE LIVE IN FL AND NO A/C IS A BIG PROBLEM, SPECIALLY WHEN YOU HAVE A TODDLER AND A BABY. I WENT TO MY DESTINATION WITH THE DEAD CONSOLE. I WENT BACK IN THE CAR, THIS TIME EVERYTHING WAS OK. I CALLED FCA AND THEIR ANSWER WAS "GO TO A DEALER AND PAY FOR A DIAGNOSTIC, IF THERE IS A PROBLEM WE'LL REFUND YOU" I DON'T THINK THAT IS CORRECT WHEN WE ARE ON WARRANTY AND WHEN THEY KNOW THIS IS NOT AN ISOLATED ISSUE. I FOUND SEVERAL CASES OF PEOPLE GOING THRU THE SAME, THEY SUGGEST REBOOT, FACTORY RESET AND OTHER NON-SENSE. CHECK THIS VIDEO (LINK) AND YOU HAVE EVIDENCE OF SEVERAL PROBLEM WITH THIS SYSTEM. THIS ALSO IS BEING GOING ON SINCE AT LEAST 2012. TIME FOR A RECALL ON UCONNECT SYSTEMS!!! HTTPS://WWW.YOUTUBE.COM/WATCH?V=RWHPSFIQV1W

Type: Vehicle, Vehicle: 2017 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2018

Trend Over Time

Complaints by year

Quick Summary

The 2017 Dodge Journey has 13 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.