2020 Model Year

Dodge Journey

NHTSA Complaints & Reliability Data

Compare
Complaints
50
Recalls
0
Crashes
1
Severe
3

Recent Complaints

Latest owner reports

Electrical System
Feb 2026

Left speaker drivers seat goes in and out with sound. Radio glitches volume goes up and down randomly. Open door alarm sounds randomly. Blue tooth d...

Electrical System
Feb 2026

My electrical shorts out, radio goes in and out and the ac/heat turns on and off! When I choose to turn off it will turn back on! When driving at nigh...

ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Feb 2026

The car door locks fail to lock/unlock. Outside, it has been intermittent, meaning at times, my key fob will unlock/lock the doors but at times will i...

Engine
Jan 2026

I am filing this complaint to report a repeated safety-related defect involving the engine thermostat in my 2020 Dodge Journey and to formally request...

Electrical System Fire
Jan 2026

The contact stated that their father owned a 2020 Dodge Journey. The contact stated that while driving at 10 MPH, the vehicle began making an abnormal...

Engine
Nov 2025

The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and then lost motive power...

Exterior Lighting
Nov 2025

Passenger side headlight which is a sealed headlight has moisture creating dimmed visibility a night -how does a sealed headlight get moisture in it u...

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,BACK OVER PREVENTION
Oct 2025

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in p...

UNKNOWN OR OTHER
Oct 2025

I got my dodge journey 2020@Tiffin Auto Mart year 2023 opportunity my Rearview camera shown upside-down. Appreciated your attention. Thanks!

UNKNOWN OR OTHER
Sep 2025

The rearview camera on my 2020 Dodge Journey failed and stopped displaying a proper image. To restore safety, I purchased and installed a new aftermar...

VS

Vehicle Safety Research Team

Automotive Data Analysts

Independent researchers analyzing NHTSA data to help consumers make informed vehicle decisions.

Data updated: March 5, 2026

Summary

The 2020 Dodge Journey has 50 complaints and 0 recalls on record. The most commonly reported issue is UNKNOWN OR OTHER. 1 crash-related incidents have been reported.

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