3 complaints reported

2020 Dodge Journey Exterior Lighting

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
3
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2025

Passenger side headlight which is a sealed headlight has moisture creating dimmed visibility a night -how does a sealed headlight get moisture in it unless it’s defective - the car only had 23,000 miles when problem started

Type: Vehicle, Vehicle: 2020 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2024
Jan 2025

My 2020 Dodge Journey has a persistent issue with the passenger-side headlight. Despite multiple bulb replacements, the problem continues, leading to failure of vehicle inspections. Three independent mechanics have examined the vehicle, consistently identifying the problem as originating within the headlight socket or wiring harness, yet no warning light indicates a malfunction. This recurring failure appears to be a known issue affecting other Dodge Journey models, specifically impacting the passenger-side headlight. While I have experienced no other electrical problems since purchasing the vehicle, Dodge is requesting a $200 diagnostic fee to confirm a suspected wiring harness fault. I respectfully request a resolution to this recurring problem, given its apparent prevalence within the Dodge Journey model range and the lack of any contributing factors on my part.

Type: Vehicle, Vehicle: 2020 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Aug 2023

We fixed the driver-side headlight has moisture inside for $189 on 08/01/23. Now, the passenger-side headlight has moisture again. We think that the headlights must be defective headlight. Would you please check that?

Type: Vehicle, Vehicle: 2020 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2023

Trend Over Time

Complaints by year

Quick Summary

The 2020 Dodge Journey has 3 Exterior Lighting complaints on file. Review the timeline above for detailed owner experiences.