6 complaints reported

2020 Dodge Journey Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2026

Left speaker drivers seat goes in and out with sound. Radio glitches volume goes up and down randomly. Open door alarm sounds randomly. Blue tooth does not work. Sinus x does not work. Back up camera flipped upside down and beeps all the time when in reverse.

Type: Vehicle, Vehicle: 2020 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Feb 2026

My electrical shorts out, radio goes in and out and the ac/heat turns on and off! When I choose to turn off it will turn back on! When driving at night driving on paved road you can see the lights dim and brighten it has gotten worse since I got the car in 2024

Type: Vehicle, Vehicle: 2020 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2024
Jan 2026 Fire

The contact stated that their father owned a 2020 Dodge Journey. The contact stated that while driving at 10 MPH, the vehicle began making an abnormal noise. The Electronic Throttle Control (ETC) system warning light was illuminated. The contact began to head back home when another vehicle blew its horn and informed them of a fire coming from under the front driver's side of the vehicle. The contact immediately stopped the vehicle and was able to safely exit. The fire expanded and consumed the front of the vehicle. The fire department was called and extinguished the fire. A fire report and a police report were filed. The vehicle was towed and totaled. The contact had no injuries, and no medical attention was needed. The dealer was not informed of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

Type: Vehicle, Vehicle: 2020 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2025
Jun 2025

I purchased my 2020 Dodge Journey brand new. About 2 years ago the back up camera view flipped upside down. I took it to the dealership where I was told it wasn’t covered on a warranty and it would be close to $800 to replace. They said it has to be replaced and cannot just be fixed. After doing a lot of research online about this it seems like a very, very common problem. This should absolutely be a recall.

Type: Vehicle, Vehicle: 2020 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2022
Apr 2024

I backed out of a parking spot at work and the backup camera was working fine. A little over an hour later I was backing out of the driveway and the backup camera display had rotated 180 degrees and was upside down. It has been upside down since.

Type: Vehicle, Vehicle: 2020 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2024
Feb 2024

Rear back up camera upside down sometimes flashes in and out or just black at times.

Type: Vehicle, Vehicle: 2020 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2023

Trend Over Time

Complaints by year

Quick Summary

The 2020 Dodge Journey has 6 Electrical System complaints on file. Review the timeline above for detailed owner experiences.