2010 Ford Edge SERVICE BRAKES, HYDRAULIC

The contact owns a 2010 Ford Edge. The contact stated that while depressing the brake pedal, there was a slight resistance, causing the contact to apply more pressure while depressing the pedal. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the brake booster had failed. The mechanic informed the contact of the Technical Service Bulletin: 13N02 which was associated with the NHTSA ID Numbers: 10251228 (Service Brake, Hydraulic) and 10246076 (Service Brake, Hydraulic); and advised the contact check if the vehicle was included. The dealer was contacted and confirmed that the vehicle was not included in the TSB. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in NHTSA ID Numbers: 10251228 (Service Brake, Hydraulic) or 10246076 (Service Brake, Hydraulic). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 150,000.

The contact owns a 2010 Ford Edge. The contact stated that while driving on multiple occasions at various speeds, she observed a hissing noise emanating near the brake pedal. Additionally, when the brake pedal was depressed, the brake pedal was firm, and the vehicle failed to stop as intended. The contact pumped the brake pedal and the vehicle rolled to a stop. The vehicle was towed to an independent mechanic where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle was repaired but the failure reoccurred three hours later. The vehicle was taken to another independent mechanic where it was diagnosed that the power brake booster valve needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.

The contact owns a 2010 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to immediately stop. Additionally, the brake pedal felt spongy, with a hissing sound while depressing the brake pedal. The vehicle was taken to the local service center which diagnosed that the power brake booster and master cylinder were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 105,000.

The contact owns a 2010 Ford Edge. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal made an abnormal airy sound, became spongy, and travelled down to the floorboard, and the vehicle responded. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake booster had failed and needed to be replaced. The dealer informed the contact that the vehicle was not covered under Ford Campaign Number: 13N02. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered due to the manufactured date. The failure mileage was approximately 142,000.

The contact owns a 2010 Ford Edge. The contact stated that while reversing at approximately 3 MPH, the brake pedal was depressed to slow the vehicle before entering the roadway, and the brake pedal had an abnormal amount of resistance. The contact stated that he used added pressure to depress the brake pedal and heard an abnormal hissing sound. The contact stated that while the vehicle was in drive(D) the failure recurred while depressing the brake pedal. The contact stated no warning light was illuminated. The failure was intermittent at first but became a constant failure. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. The vehicle was not repaired. The mechanic informed the contact that there was a recall by the manufacturer for the brake booster. The contact called a dealer and was informed that there was no open recall associated with VIN related to the brake booster. The manufacturer was informed of the failure. The failure mileage was approximately 105,000.

The contact owns a 2010 Ford Edge. The contact stated while driving approximately 20 MPH and making a right turn, the contact depressed the brake pedal and the brake failed to perform as needed. The contact stated no warning light was illuminated. The contact stated that the failure recurred. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the VIN was not available. The failure mileage was approximately 170,000.

The contact owns a 2010 Ford Edge. The contact stated that there was a hissing sound whenever the brake pedal was depressed. The contact also noticed an extended amount of time and distance needed before the vehicle came to a complete stop. The contact took the vehicle to the dealer to diagnosed. The contact was informed that the brake booster needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 122,000.

The contact owns a 2010 Ford Edge. The contact stated while driving and approaching a stop sign, the contact depressed on the brake pedal however, the vehicle would not slow down or stop until the contact had depressed on the brake pedal all the way to the floorboard. The contact stated that the failure recurred several times. The contact took the vehicle to an independent mechanic who inspected the vehicle and stated that the failure was related to either the brake booster or the brake master cylinder. The mechanic referred the contact took to a local dealer to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.

Stiff braking,,had family drive it; they deemed it unsafe for me to drive. Had a mechanic look at it, he said it was the booster on the brake and suggested I take it in to my service person @ Ford as he thought there was a recall on it. When I told my service person, he said no, so I’m now taking it back to my trusted mechanic.

The contact owns a 2010 Ford Edge. The contact stated while driving approximately 30 mph and depressing the brake pedal, the vehicle failed to stop until the brake pedal had reached the floorboard. The contact stated no warning light was illuminated. The vehicle was diagnosed at a local mechanic but was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 164,000.

My brakes suddenly became hard to press, and my car became almost impossible to stop on the freeway, and there is a hissing noise coming from under the brake pedal. My car has less than 90,000 miles, and has had only one owner, and was always serviced at a licensed Ford dealership. There have been no aftermarket parts installed. In addition, my car has always been garaged, both at home and at work, and no one else has driven it. It appears that there is a faulty brake booster that should have been recalled and repaired for free by Ford. This is a very serious and potentially deadly defect.

I HAVE A NEW 2010 FORD EDGE. I HAD IT A WEEK WHEN I PULLED UP TO A STOP SIGN ON A HILL. I HAD THE CAR IN DRIVE WITH MY FOOT ON THE BRAKE. THERE WERE CARS IN FRONT OF & BEHIND ME. WHEN IT WAS TIME TO MOVE FORWARD, I TOOK MY FOOT OFF THE BRAKE AND STARTED MOVING IT TO THE GAS PETAL WHEN I NOTICED THE CAR WAS ROLLING BACKWARDS. I PUT MY FOOT BACK ON THE BRAKE AND QUICKLY MOVED IT TO THE GAS PETAL AND WAS ABLE TO MOVE FORWARD BEFORE BUMPING THE CAR BEHIND ME. I REPEATED THE ACTION ON OUR DRIVEWAY, WHICH ALSO HAS A SLOPE. AGAIN, IT ROLLED BACKWARDS. I TOOK IT TO THE DEALER, THEY DROVE IT AND SAID IT DID ROLL BACKWARDS BUT THERE WAS NOTHING WRONG WITH IT - THAT WAS NORMAL OPERATION. THEY DROVE ANOTHER EDGE AND SAID IT DID THE SAME THING. I TOLD THEM IT SHOULDN'T DO THAT - IT WAS UNSAFE, AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. *TR