2011 Ford Edge Structure
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
DOOR AJAR INDICATOR ALWAYS ON FOR DRIVER SIDE DOOR. AS A RESULT, THE INTERIOR LIGHTS STAY ON AND DOORS DON'T LOCK WHEN TRAVELLING.
DRIVERS DOOR LATCH HAD TO BE REPLACED AS THE WARNING LIGHT ON THE DASH WOULD NOT GO OFF AND EVENTUALLY THE DOOM LIGHT STAYED ON OVER NIGHT AS WELL. IF THE CAR WAS RUNNING, THE WARNING LIGHT WAS ON.
I BOUGHT THE EDGE BRAND NEW AND WHEN I WAS 1000 MILES OVER MY WARRANTY MY DOOR AJAR WOULD NOT GO OFF, SO MY INSIDE DOME LIGHTS STAY ON LONGER ALSO UNTIL YOU HIT THE OK BUTTON ON YOUR STEERING WHEEL, THEN IT WILL GO OFF IN A LITTLE WHILE, I CALLED THE DEALERSHIP AND THEY WANTED TO CHARGE ME TO LOOK AT IT, I CALLED FORD AND THEY DIDN'T WANT TO DO NOTHING EITHER. I HAVE NEVER HAD ANY PROBLEMS WITH MY DOOR ON MY VEHICLES IN ALL MY LIFE. THIS HAS GOT TO BE A RECALL, THIS IS THE MANUFACTURES PROBLEM, BECAUSE MINE VEHICLE WAS'NT EVEN A YEAR OLD AND I HAD THIS, HOPE THIS HELPS TO GET A RECALL.
THE DOOR AJAR LIGHT CAME ON AND MY DRIVERS DOOR WAS SHUT. EVENTUALLY THE LATCH COMPLETELY FELL OFF AND THE DOOR HANDLE TOO. WE COULDN'T OPEN THE DRIVERS SIDE DOOR OR ROLL THE WINDOW DOWN. THIS IS A KNOWN RECALL ISSUE WITH OTHER FORD VEHICLES.
FORD EDGE 2011 - DOOR AJAR WHEN DOOR IS CLOSED. VERY POOR CONSTRUCTION OF THIS PART. THE DOOR SENSOR IS LOCATED IN THE DOOR LATCH. THE DOOR AJAR WILL NOT LET YOU LOCK YOUR CAR DOORS AND ALSO KEEPS YOUR OVERHEAD DOME LIGHT ON THEREFORE DRAINING YOUR CAR BATTERY. FORD SHOULD RECALL THIS AS THEY KNOW IT IS A HUGE PROBLEM AND A DEFECTIVE PART. THIS CAN HAPPEN ON ALL DOORS AND AT $500 EACH YOU ARE HAVING TO PAY $2,000.00 JUST TO KEEP THIS FROM DRAINING YOUR BATTERY. HOW CAN ANYONE THINK THIS IS OK? I NEVER EVEN USE MY BACK SEAT AND MY CAR ONLY HAS 83,000 MILES. IF YOU HAVE AN EXTENDED WARRANTY , STRANGE IT DOES NOT COVER THIS. YOU CAN ONLY BUY THIS PART FROM FORD. THIS IS NOT RIGHT . FORD USED FAULTY PARTS., YET THEY SEEM TO THINK IT'S OK BECAUSE THEY SAID THERE ARE NO RECALLS BECAUSE NO ONE DIED. IS THAT WHAT IS TAKES TO HAVE A RECALL ? FORD KNOWS THIS IS WRONG, YET WILL NOT RECALL BECAUSE THEY DON'T HAVE TO.
DRIVER SIDE DOOR AJAR LIGHT IS ON . HAVE TO DRIVE AFTER SUNSET WITH DOME LIGHT ON. REPAIR BY FORD DEALER ON 7/2016 AND AGAIN ON 4/2017
DRIVERS SIDE DOOR LATCH IS DEFECTIVE. THE DOOR AJAR SIGNAL ILLUMINATES, BUT THE DOOR IS NOT AJAR OR IF IT IS CANNOT BE CLOSED.
THE DRIVERS SIDE REAR DOOR AJAR LIGHT STAYS ON AFTER OPENING AND CLOSING THE DOOR. DOOR AJAR LIGHT COMES ON RANDOMLY AND WILL SOMETIMES GO OUT AFTER OPENING AND CLOSING THE DOOR AFTER SEVERAL ATTEMPTS. THE DOOR AJAR LIGHT WILL COME ON AFTER THE CAR HAS BEEN STATIONARY FOR BOTH SHORT AND LONG PERIODS OF TIME. THE DOME LIGHT WILL STAY ON IF THE DOOR AJAR LIGHT STAYS ON. WE HAD THE SAME ISSUE HAPPEN WITH THE DRIVERS SIDE DOOR AND HAD TO PAY TO HAVE IT REPLACED. THIS IS APPARENTLY A DEFECTIVE PART FOR THIS YEAR AND MODEL AND WOULD LIKE TO HAVE IT REPLACED.
EDGE HAS DOOR AJAR LIGHT ISSUE THAT IS CAUSE BY FAULTY DOOR LATCHES. DOOR SENSOR INCORRECTLY READS DOOR(S) AS BEING OPEN THAT CAUSES BATTERY TO DRAIN AND DISCHARGE. INTERIOR LIGHTING COMES ON WHILE VEHICLE IS MOVING THAT MAY CAUSE DISTRACTION WHILE DRIVING AT NIGHT. ISSUE OCCURS WHILE VEHICLE IS IN MOTION AND WHILE STATIONARY. *TR
I PURCHASED MY CAR 9/23/14. MY PASSENGER AND LEFT REAR DOORS CONTINUE TO INDICATE DOORS AJAR WHEN THEY'RE INDEED CLOSED. THIS HAS CAUSED ME TO REPLACE MY BATTERY TWICE IN 2YRS. EXTREMELY COSTLY AND FRUSTRATING! BECAUSE THE INTERIOR LIGHTS STAY ON, IT'S DRAINING MY BATTERY!!! WE AS CUSTOMERS NEED FORD TO DO THEIR PART AS A REPARABLE MANUFACTURER AND TAKE CARE OF THIS GROSSLY DEFECTIVE PART! I'M A WOMAN AND A MOTHER, THERE'S NOTHING WORSE THAN BEING STRANDED BC YOUR DOOR LIGHT WON'T GO OFF, YET AGAIN DRAWING THE BATTERY. THIS IS TOO DANGEROUS! THE DOORS WONT EVEN LOCK BECAUSE OF THIS ISSUE. IT'S BAFFLING THAT FORD DOESN'T SEE THIS AS A DANGER TO THEIR CUSTOMERS. AT THIS POINT I WON'T EVER BUY ANOTHER FORD NOR WILL I RECOMMEND THIS VEHICLE TO ANYONE ELSE!!
THE DOOR LATCH SENSOR IS FAILING CAUSING THE CAR TO BELIEVE DOOR IS UNLATCHED. THIS LEAVES DOME LIGHT ON INSIDE CAR EVEN WHILE DRIVING. I UNDERSTAND FORD HAS RECALLED OTHER MODELS FOR THIS FAILURE BUT NOT EDGE. *TR
DOOR SENSOR INDICATES DOOR OPEN EVEN WHEN MANUAL CLOSURE OF THE LATCH MECHANISM. HAS CAUSED MULTIPLE DEAD BATTERIES AND MAKES VEHICLE UNRELIABLE. FORD DENIES EXTENDED WARRANTY COVERAGE BECAUSE THEY CLAIM ITS A "KNOWN MANUFACTURES DEFECT"
DRIVER DOOR WOULD NOT CLOSE. SEVERAL OCCASIONS THE DOOR CLOSES TO A "THUMP" AS THE DOOR LATCH WILL NOT LATCH TO THE BODY. I WOULD HAVE TO REACH INTO THE LATCH, WHILE HOLDING THE DOOR HANDLE OPEN, TO PUSH IT UP TO GET THE DOOR TO LATCH.
DOOR AJAR LIGHT WON'T GO OUT WHEN CLOSING DOOR, OR LIGHT JUST RANDOMLY COMES ON WHILE DRIVING, THIS IS CAUSING DOME LIGHTS AND CONSOLE LIGHT TO COME ON AND STAY , WHICH CAN BE DANGEROUS IN THE DARK THE LIGHTS ARE DRAINING BATTERY EVEN WHEN CARS NOT RUNNING , THIS COULD LEAVE DRIVER STRANDED WITH DEAD BATTERY AT ANYTIME
THE DRIVER DOOR SENSOR IS NOT WORKING CORRECTLY. THE DRIVER DOOR AJAR NOTIFICATION REMAINS ON ONCE THE DOOR IS CLOSED, AND THE INTERIOR LIGHT WILL NOT TURN OFF. I ALSO CANNOT LOCK MY DOORS. I END UP DRIVING WITH THE INTERIOR LIGHT ON BECAUSE IT WILL NOT GO OUT. AT NIGHT TIME, THIS IS ESPECIALLY DANGEROUS, NOT TO MENTION IT DRAINS THE BATTERY BY STAYING ON WHEN NOT BEING DRIVEN. WHEN I EXIT THE CAR AND SHUT THE DOOR, IT TAKES ME UP TO FIVE MINUTES SOMETIMES TO OPEN AND RE-SHUT THE DOOR TO EVENTUALLY GET THE SENSOR TO REGISTER AND THE LIGHT TO GO OFF. IT'S RIDICULOUS AND FRUSTRATING. I HOPE THAT THIS ISSUE WILL LEAD TO A RECALL BECAUSE I HAVE SEEN A LOT OF COMPLAINTS ABOUT IT. MY CAR JUST HIT 62K MILES. I SAW OTHERS HAVING THE SAME ISSUE AT THE SAME MILEAGE.
TAKATA RECALL THE DRIVER'S SIDE DOOR LATCH DOES NOT WORK PROPERLY CAUSING THE ALARM TO GO OFF UNEXPECTEDLY, AS WELL AS "DOOR AJAR" DISPLAYED WHEN YOU GET INTO THE VEHICLE AND CLOSE THE DOOR. MANUALLY FLIPPING THE SWITCH UP WITH FINGERS SOMETIMES WORKS, BUT NOT RELIABLE AND SEEMS TO BE A CONCERN FOR DRIVING DOWN THE INTERSTATE HEARING AIR COMING IN BECAUSE THE DOOR ISN'T SECURELY LATCHED. THIS NEEDS TO BE ADDRESSED BY FORD AS IT SEEMS TO BE AN ENGINEERING ERROR. *TR
FRONT DRIVER'S AND PASSENGER'S "DOOR AJAR" SWITCH FAILED CAUSING FALSE INDICATION OF DOORS OPEN, INOPERATIVE DOOR LOCKS AND DOME LIGHT TO STAY ON WHILE DRIVING, AND WHILE PARKED DOME LIGHT STAYS ON CAUSING BATTERY DRAIN. *TR
DRIVE SIDE DRIVER DOOR AJAR SENSOR SWITCH FAILS. INTERIOR LIGHTS STAY ON AND DOOR LOCKS WILL NOT STAY LOCKED WHEN THE CAR IS IN MOTION. DOOR AJAR LIGHT STAYS ON AT ALL TIMES IF THE KEY IS IN THE IGNITION.
I AM HAVING THE SAME PROBLEM AS EVERYONE ELSE WITH THE DOOR SENSOR. WHEN I CLOSE THE DRIVER DOOR THE WARNING TELLS ME THAT THE DOOR IS STILL OPEN. THIS LEADS TO MY DOME LIGHT STAYING ON , WHICH DRAINS MY BATTERY. *TR
DOOR AJAR WHEN DOOR IS CLOSED KEEPS LIGHTS ON.........HARD TO SEE AT NIGHT.....DRAINS BATTERY...CANT USE DOOR BUTTONS TO LOCK DOOR......
THE DOOR AJAR LAMP INDICATES THAT THE DRIVER'S SIDE FRONT DOOR IS AJAR EVEN THOUGH IT IS CLOSED. THIS PREVENTS ANY OF THE DOORS FROM BEING LOCKED.
WHILE DRIVING, THE DOOR AJAR LIGHT REMAINS ON EVEN THOUGH ALL THE DOORS ARE COMPLETELY CLOSED. THE IMAGE INDICATES THE PASSENGER DOOR IS AJAR. BECAUSE OF THIS, THE DOME LIGHTS REMAIN ON AND I AM UNABLE TO LOCK THE DOORS WHILE DRIVING. *TR
DOOR AJAR WARNING STAYS ON EVEN WHEN THE DOOR IS CLOSED, PREVENTING THE DOME LIGHT FROM GOING OFF AND THE DOOR FROM LOCKING WHILE DRIVING.
DOOR AJAR WARNING LIGHT COMES ON WHEN DOOR IS CLOSED AND STAYS ON. DOORS WILL NOT LOCK EVEN IF MANUALLY ACTUATED. DOOR IS ACTUALLY FULLY CLOSED BUT NOT LOCKED. WARNING LIGHT IS ACTUATED WHEN CLOSING DOOR AND STARTING VEHICLE. CAR CAN BE DRIVEN BUT DOORS ARE UNLOCKED.
MY DRIVERS DOOR WILL NOT LATCH. DUE TO THIS MY DOME LIGHT REMAINS ON WHICH CAUSES IT TO BE DANGEROUS TO DRIVE MY CAR AT NIGHT. IT ALSO DRAINS MY BATTERY ON A REGULAR BASIS. MY LOCAL DEALER DID SOMETHING AFTER I PURCHASED THE VEHICLE TO "FIX IT", HOWEVER IT HAS CONTINUED TO HAPPEN SINCE I PURCHASED THE VEHICLE FROM A FORD DEALER ALMOST TO YEARS AGO.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2011 Ford Edge has 124 Structure complaints on file. Review the timeline above for detailed owner experiences.