2011 Ford Edge UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
This back up camera has been an issue almost immediately after I got the car. Now the picture is upside down and has lines across the screen. I am on disability and I need my camera. That's one of the reasons I bought the car. Please fix this ASAP
back up camera is flipped upside down and has been for years. No one has attempted to fix this. Is there a recall on this model and year. 2011 Ford Edge Sport.
Door sensor not working, lights stay on and the battery keeps going off, very common issue from research online
Back up camera fails and is not available for use.
Rear back up camera not working says to contact dealer Camera freezes turns upside down 4 years ago replaced camera that did the same thing This is the second camera that has failed
Backup camera is showing picture upside down and blurred also get message to contact dealer
My rear view video display is displaying upside down. This is a known recall for other Ford edges but mine is not included in the current recall.
I own a 2011 Ford Edge. Recently, I’ve been having problems when I get in the vehicle and, also when the passenger behind me gets in and we then shut our doors…. a warning light comes up on the dashboard stating that the passenger’s side door is ajar. After many attempts of slamming the door, the light goes off. My fear is that if I have a passenger, there could be an issue of the door opening, if I can not get the door shut correctly or my battery would drain and I could have a dead battery. I have looked into recalls, but none have been stated. The interesting fact, is that my sister has the same 2011 Edge and the same thing happened to her. She said the dealership fixed hers at no cost and said it was a recall. My vehicle has 102,000 miles on it. Also, my rear view camera does not always work. Safety issue if relying on that. Also, no recalls have been issued.
I need the registration and license plates to my vehicle. My car was not in a accident.
The back up camera stopped working approximately 1 month ago. I had returned home from work, parked in the garage, everything was normal. Next day as I started backing out of the garage there is no camera screen, just a message stating, Rearview camera is unavailable. Please contact your dealership. Because of a neck injury, I rely on my back up camera to drive safely. I had no warning, the camera just quit working.
Engine light came on but 0 warning detected on the menu . water pump failure on my vehicle. In shop now the repair is costly due to the water pump placement. Could have other major issues in repair shop now . 0 warning on menu inside car ?
I HAVE A 2011 FORD EDGE WITH 62,700 MILES ON IT AND THE DRIVERS DOOR LATCH IS NOT WORKING CORRECTLY.
Vehicle turned off completely while driving without notice. Lost all power, power steering, etc. Had to pull off to side of road. Once car was placed in park position, all lights came back on and I was able to start the vehicle again like nothing had happened. Very dangerous situation.
I am having issues with my edge dying on me a lot it shuts off all power and I have to pull to the side of the road. I was on the freeway last week on my way to work and it lost all power. This is a serious issue and is very dangerous specially when I have young ones. I have read where a lot of people are having the same problem. A lot of people are saying the throttle body. This needs to be recalled and fix before there is a pile up on the hwy and someone is killed.
When driving, you loose power from the gas peddle, the wrench light appears, you must pull of the road, put the vehicle in park, turn it off, and then restart it, this can happen at any time, 20mp or 80mp, you never know when you will loose power of this vehicle. VERY DANGEROUS
Brake pedal is hard & won't stop vehicle & then goes soft. Has to be pressed to the floor to stop, also makes a high pitched squeal when pushed sometimes.
THE BACK GLASS SECTION OF MY PANORAMIC SUNROOF EXPLODED AS I WAS DRIVING. THERE WAS NO DEBRIS ON THE ROAD AND NO OTHER VEHICLES AROUND.
While driving down the road my brakes completely locked up on me and by the time I could safely pull over, all 4 tires were smoking (I'm assuming coming from the brakes). I had it towed to a Ford dealer were I was notified that I was the 3rd Ford Edge this week to have the brake system lock up (one of the other vehicles was just purchased by the employee that I was speaking with and his brakes locked up the day after purchasing it, while driving down the highway). In my situation the "Service AdvanceTrec/ABS/traction control" lights came on and next thing I know the brakes are locked up and the car wouldn't go. Luckily I was alone in the car (I have children) and I was not at a high rate of speed, such as the highway. The Ford dealer inspected it and said my ABS system went haywire and I now need a new ABS system/modules after I just had the brake booster and master cylinder replaced. I don't think that it is a coincidence that 3 separate people with the same kind of vehicle (2011-2013 Ford Edge) all in 1 week had their brakes lockup. If there are 3 people in one week at this particular dealer, how many others are out there going through the same issue or have already had this happen? Hopefully Ford can resolve this issue before someone gets hurt or killed in an accident.
I I CANNOT REMOVE THE HEAD RESTS ON THE REAR SEATS. THIS HAS BEEN A PROBLEM SINCE I BOUGHT THE VEHICLE IN 2014, I BELIEVE. IF I PUT THE REAR SEATS DOWN, IT'S OKAY, BUT WITH THEM UP, IT BLOCKS APPROX. 30% OF VIEW, OUT THE BACK WINDOW. TO ME, THAT'S A SAFETY ISSUE. I HAD TAKEN IT TO A COUPLE OF DIFFERENT DEALERS, BUT BEEN TOLD IT CANNOT BE DONE. THERE ARE BUTTONS TO PUSH (SAME AS ON THE FRONT SEATS), AND THE HEAD RESTS CAN BE RAISED AND LOWERED, BUT NOT TOTALLU REMOVED AS CAN BE DONE WITH THE FRONTS. ALSO, SEEMS WHEN I GO TO THE CAR WASH, THE RUBBER OF THE REAR WINDOW WIPER BLADE BECOMES TORN. SINCE I DON'T HARDLY EVER USE IT, I THOUGHT I'D JUST REMOVE IT. AGAIN, TO NO AVAIL. IS THE ANYTHING THAT CAN BE DONE IN THAT REGUARD? THANKS FOR ANY HELP AT ALL, THAT YOU MIGHT HAVE.
WHILE DRIVING FOR AWHILE, VEHICLE LOST POWER AND WENT LIMP WITH NO ACCELERATION WHILE IN THE MIDDLE OF A LARGE ROTARY WITH NO PLACE TO PULL OVER. THE TOOL WRENCH WARNING LIGHT CAME ON THE DISPLAY. THE STEERING AND BRAKING WERE STILL OPERABLE, BUT WITHOUT POWER, VEHICLE WAS UNABLE TO MOVE OUT OF TRAFFIC. TURNED OFF VEHICLE AND WAS ABLE TO DRIVE NORMALLY. THIS HAPPENED AGAIN THE NEXT DAY, ALSO ON BUSY ROAD. TOOK TO DEALER AND WAS TOLD I NEEDED TO COME IN WHEN IT WAS HAPPENING, WHICH IS IMPOSSIBLE SINCE THERE IS NO ACCELERATION TO DRIVE. VEHICLE HAS 43,000 MILES.
DOOR LATCH, WHEN VEHICLE HIT 122,000 GOT A SAFETY BULLETIN EXTENDING WARRANTY ON VEHICLE DOOR LATCH TO 120,000 MILE MY VEHICLE WAS AT 122,000 AT THE TIME. NOW THERE IS A RECALL ON DOOR MATCHES IN QUESTION BUT FORD EDGES ARE NOT INCLUDED IN THIS RECALL? ALMOST EVERY TIME I CLOSE MY DOOR MY DOOR AJAR LIGHT CONTINUES TO STAY ON UNLESS I SLAM MY DOOR WITH A RIDICULOUS AMOUNT OF FORCE 4 OR 5 TIMES. *TR
MY OIL LIGHT KEEPS COMING ON AND I JUST GOT AN OIL CHANGE ON 2-10-2020. IT DOESN'T COME ON UNTIL CERTAIN MOMENTS WHEN I PRESS THE BRAKES OR WHEN I'M STATIONARY (FOR EXAMPLE AT A STOP LIGHT).
3 TIMES MY 2011 FORD EDGE HAS LOST POWER & GONE INTO 'LIMP MODE' WHILE DRIVING. I'VE HAD TO COAST TO SIDE OF THE ROAD. WRENCH LIGHT, NO AWD, NO TRACTION, LOW ENGINE OIL LIGHTS HAVE ALL COME ON. ONCE THE CAR WOULDN'T RESTART SO I HAD IT TOWED. LAST TIME I DROVE IT TO DEALERSHIP FOR THEM TO TELL ME THERE ARE NO CODES SO THEY DON'T KNOW WHAT THE PROBLEM IS. OBVIOUSLY THIS IS A VERY DANGEROUS SITUATION AS I'M TRAVELING 60 +MILES AN HOUR WHEN MY CAR BASICALLY LOSES POWER AS I'M TRYING TO GET TO A SAFE LOCATION. INVESTIGATING THIS PROBLEM IT'S A KNOWN THROTTLE BODY ISSUE & THERE IS A CUSTOMER SATISFACTION PROGRAM 16B23 FOR 2011 FORD EDGE W 3.5L ENGINE & FROM OAKVILLE PLANT WHICH FITS MY CAR BUT MY VIN IS NOT INCLUDED BECAUSE YEAR IT WAS MADE. I CALLED FORD CUSTOMER SERVICE & THEY WERE GOING TO REACH OUT TO DEALERSHIP & THEN GET BACK TO ME. THAT NEVER HAPPENED. THIS IS VERY DISHEARTENING THAT FORD DOESN'T SEE THIS AS A LIFE THREATENING SITUATION & PUT INTO EFFECT A RECALL.
HAVE BEEN HAVING ISSUES WITH PASSENGER REAR DOOR LATCH SHOWING DOOR IS OPEN WHEN IT'S NOT. THIS IS THE SAME ISSUE WE'VE HAD A FEW TIMES WITH THE FRONT DRIVER DOOR LATCH WITH ILLUMINATED DOME LIGHTS. THE DRIVER DOOR ISSUE HAS FINALLY BEEN ACKNOWLEDGED BY FORD, AND THEY ISSUED A CUSTOMER SATISFACTION PROGRAM ALERT IN JANUARY 2020, 19N09, WHICH WILL COVER THE COST OF FIXING THAT PROBLEM OR REIMBURSEMENT OF COSTS BY OWNERS WHO PAID TO FIX ON THEIR OWN. HOWEVER, I HAVE THE SAME ISSUE WITH REAR PASSENGER DOOR, AND FORD (JOYCE FROM ONLINE CUST. SERVICE) SAID THAT'S NOT A COVERED EVENT. WHY DOES IT TAKE FORD SO LONG TO ADDRESS SAFETY ISSUES?
WHILE DRIVING ON THE EXPRESS WAY, AN ORANGE WRENCH LIGHT APPEARED, AND THE CAR LOST POWER. VERY DANGEROUS. I WAS BARELY ABLE TO SAFELY PULL OVER AND CUT THE CAR OFF.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2011 Ford Edge has 145 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.