2013 Ford Edge Power Train

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a Yellow Wrench symbol (Power Train Malfunction), and the vehicle went into LIMP Mode. The contact was able to restart the vehicle and continued driving. The failure occurred two more times the same day while driving at undisclosed speeds. The failure occurred two days later while driving at approximately 10-15 MPH. The vehicle was not taken to the dealer; however, the dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

At stop light, went to make a right turn and sounded like loud thumping noise under car. Had to have it towed home to find out the transfer case failed locking up my wheels as I was making a right turn from us 231 onto broadway in crown point Indiana

The contact owns a 2013 Ford Edge. The contact stated that while driving at 10 MPH, the vehicle stalled with no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the power transfer unit had failed and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,014.

The contact owns a 2013 Ford Edge. The contact stated while driving at various speeds, the vehicle shuddered and there was an abnormally loud sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear differential had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 94,000.

The contact owns a 2013 Ford Edge. The contact stated while driving 45 MPH, upon acceleration, the vehicle began to shake and shudder. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the torque converter, hoses, and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 114,000.

The contact owns a 2013 Ford Edge. The contact stated while driving at various speeds, the vehicle suddenly lost motive power and failed to accelerate or move forward. After turning off and restarting the vehicle, the vehicle operated normally. The contact stated that during the failure, the message "Power Train Malfunction" was displayed. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 150,000.

The contact owns a 2013 Ford Edge. The contact stated that while shifting to park(P), the message “Shift to Park” was displayed. The contact had to park and turn off and restart the vehicle and press the button on the gear shifter several times before the message would cease to appear. The vehicle was taken to the dealer who diagnosed that the gear shifter had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 80,000.

The contact owns a 2013 Ford Edge. The contact stated that while the vehicle was at an independent mechanic for an oil change, the contact was informed that the Power Transfer Unit (PTU) was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 74,000.

Transfer case on vehicle started rattling.

2013 FORD EDGE-Consumer had already taken vehicle for tune up 2 months after purchase. Consumer heard bad thumping noise from back of vehicle. Consumer took it to a mechanic and was told about Recall # 14V393000- Power Train: Axle Assembly. Axle Shaft. Consumer mentioned the 15 yr. rule. Consumer replaced power train, new brake shoes, and rotors. Dealership where vehicle was purchased never informed consumer before the purchase of the recall. Consumer states others have reported similar experience from same dealer. Retail installment contract attached.

As I was driving in a 25 mph zone and after I just came to a stop the car would not move then started lurching and I was able to make it into a parking lot , had to have car towed and then was told by mechanic p t u had failed . That cost me 2200.00 And now 17,000 miles later the transmission goes out and it’s going to be 3900.00 . The car is currently at Liberty Ford in Brunswick, Ohio 330-225-9141 Rich the general manager told me to call him but has yet to return my phone call .

The contact owns a 2013 Ford Edge. The contact stated that while driving at 35 MPH, the vehicle suddenly came to a complete stop. The contact stated that the front driver’s side tire had nearly detached from the vehicle. The contact was uncertain if any warning lights were illuminated. Due to the failure occurring in the middle of a busy roadway, Police were called, and the vehicle was towed to a parking lot where it remained. Upon arrival to the scene, the tow truck driver alerted the contact NHTSA Campaign Number: 14V393000 (Power Train). The manufacturer was notified, and the contact was informed that there were no recalls on the VIN related to the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

The contact owns a 2013 Ford Edge. The contact stated while driving 65 MPH, the vehicle started to decelerate independently. The contact stated that the powertrain warning light was illuminated. The contact stated she was able to coast to the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the throttle body to be replaced. The vehicle was being serviced. Upon investigation, the contact associated the failure with TSB: 13N03. The manufacturer had been informed of the failure. The failure mileage was approximately 81,000.

The contact's son owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

My shifter cable degraded and I had to have it towed to Keith's Automotive Center in Torrance, CA. They supposedly fixed it but it is not working again. I saw that Ford recalled 2015-2018 Edge's (Campaign 22V413000) but I feel my year could possible be a problem as well. I have since taken it back to Keith's but they refused to look at it again even though it was under their warranty.

The contact owns a 2013 Ford Edge. The contact stated while driving 40 MPH, when the vehicle started shifting gears. The check engine and PRM warning lights illuminated on the instrument panel. The contact was able to pull over and shut off the vehicle, once the vehicle cooled down the contact was able to restart the vehicle and the vehicle started operating normally. The vehicle was not diagnosed. The manufacturer was contacted, and they stated that the vehicle VIN was not under recall NHTSA Campaign Number: 14V393000(Power Train). The failure mileage was 199,000.

On June 7th, 2022 my wife [XXX] was driving her 2013 Ford Edge and stopped at the Belks Department store located at the Tri-City Mall located in Forest City, NC 28043. She parked her car and went inside to shop. After approximately 10 minutes shopping inside the store, she hears an announcement over the Belks Store intercom “ Would the person driving a White Ford Edge please come to the cosmetic counter. When she walks over to the counter a store employee, and a customer, told her that her car had rolled down the parking lot and hit a parked tractor trailer rig ( trailer only). Fortunately it did not hit any other cars located in the parking lot. The front end of the Ford Edge was severely damaged, including, front hood, front bumper, grilles, coolant fan, and other front end items. The tractor trailer was not damaged. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

After start of vehicle and engaging vehicle by shifting to drive and pressing the gas paddle, the vehicle would not move. While pressing the gas peddle again, vehicle revs but, does not drive or move, rocks but stays in place. Makes noises underneath car. I was at a red light when this happened and also left in the middle of the road while driving.

The wrench light comes on sporadically causing decreased speeds which entails causes accidents.

The contact owns a 2013 Ford Edge. The contact stated that he noticed an oil-burning odor coming from the vehicle. The contact then noticed that the vehicle was leaking oil underneath the vehicle. The contact took the vehicle to the dealer who diagnosed that the transmission PTU failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 74,950.

The contact owns a 2013 Ford Edge. The contact stated that while having routine maintenance, she was informed there was an abnormal power train noise detected. The contact stated that while driving at unknown speeds the vehicle was shaking. The check engine warning indicator light illuminated The vehicle was towed to the local dealer who diagnosed the power transfer unit and the transfer case needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was 94,000.

2013 FORD EDGE WITH PUSH BUTTON START MODELS EXHIBITS A SHIFT TO PARK MESSAGE, DISPLAYED WHILE THE SHIFTER IS IN PARK POSITION AND VEHICLE IS STATIONARY AND PARKED. THERE HAS BEEN A TECHNICAL SERVICE BULLETIN ISSUED ON THIS 14 DECEMBER 2017, BUT REPAIR OF SHIFTER KIT -PARK DETECT SWITCH, 2011-2014 EDGE IS NOT COVERED AS A RECALL ISSUE EVEN THOUGH IT IS A WELL KNOWN PROBLEM.

THE POWER TRANSFER UNIT FAILED WHICH COST $2,800.00 TO FIX. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL CAR. AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE BOTH VERY COSTLY AS WELL AS A SAFETY ISSUE AS WELL. AFTER BRINGING UP THE METALLIC NOISE A COUPLE OF TIMES WITH THE DEALERSHIP, I FINALLY ASKED THEM TO CHECK THE PTU UNIT WHICH IT WAS CONFIRMED TO BE.

CAR WAS SERVICED IN MASSACHUSETTS PRIOR TO DRIVING TO FLORIDA. DEALER RECOMMENDED NEW BRAKES AND AIR CABIN FILTER. NO MENTION OF OTHER ISSUES DURING 99 POINT INSPECTION (REPORT NOT PROVIDED). REACHED FLORIDA AND CAME OFF HIGHWAY AND WAS CUT OFF AND SLAMMED ON BRAKES. HEARD A LARGE BOOM AND TRIED TO DRIVE FORWARD AND WOULD NOT DRIVE. REACHED PARKING LOT AND CAR WOULD REVERSE BUT WHEN MOVING FORWARD WOULD SKIP. HAD IT TOWED TO LOCAL DEALERSHIP TOLD ME THAT POWER TRANSFER UNIT HAD EXPLODED. MOST LIKELY HAD LEAK THAT WAS NOT DISCOVERED DURING CAR SERVICING. RESEARCHED ONLINE AND THE POWER TRANSFER UNIT SEEMS TO BE A MAJOR ISSUE WITH THE AWD FORD EDGE. SURPRISED THERE HAS NOT BEEN A RECALL.

POWER TRANSFER UNIT FAILED. COST TO FIX WAS $2,800.00. I BROUGHT IT TO THE FORD DEALER A COUPLE OF TIMES. AFTER DIAGNOSING IT MYSELF I ASKED THEM TO CHECK POWER TRANSFER UNIT WHICH WAS MAKING A METALLIC SOUND. I DID SOME RESEARCH AND FOUND THIS IS A VERY COMMON AND POSSIBLY DANGEROUS AND CERTAINLY COSTLY CONDITION WITH THIS CAR.