254 complaints reported

2013 Ford Edge UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
254
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2026

Rear backup camera constantly displays an inverted (upside-down) image and the picture quality becomes unclear/blurry. This makes it difficult to judge distance and orientation when reversing and creates a safety risk when backing up.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2025
Nov 2025

The backup camera is sometimes upside down, flashes, or won't come on at all. Various things other than functioning properly. I've completed the Sync update and that didn't resolve the issue. This started happening around the same time newer Ford models were showing the exact same issues.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2025
Nov 2025

The rearview camera has not been working correctly for now over 8 years or more. The rearview camera issue causes a blank or distorted image on the center display. It is now displaying the image upside down as well. There are currently other Ford vehicle vehicles that are being recalled for this issue. I wanna know why our vehicle is not included in this. It is a 2013 Ford edge which I have talked to other people that own the same year have the same issues. This is very upsetting because this is an issue with other vehicles that are not included in those recalls.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2018
Nov 2025

The back up camera shows an inverted image. This has been happening for the past year. This is similar to the recall for 2015-19 Ford Edges, however we are have a 2013.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2024
Oct 2025

The rear view camera displays either a blank, distorted, or upside down image. This issue is identical to the recall notice 25V572, for a 2016 Ford Edge, which we also own. My son received his drivers license three months ago. While he realizes he must turn and look, the back up camera is an invaluable tool to prevent backing accidents. We have shown a dealer previously and were quoted a price that is too expensive for us to repair. The camera system was looked at by a service advisor. Ironically, the advisor remarked that this is a common issue with 2013 Edges. There is a caution triangle that periodically appears that reads back up camera is disabled, or something to that effect.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2019
Oct 2025

Dash is saying rearview camera is unavailable please contact the dealership

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2025
Oct 2025

There is currently a recall on back up cameras for ford edges 2015-2019, the cameras are upside down, blacking out, lots of issues. My edge is a 2013 and I am having the same issue. I am unable to use the camera as it’s upside down and when it’s not upside down, it’s flashing off and on. It’s hazardous and this should fall under the recall as well. I was told since I have a 2013, it does not fall under the recall. Which it should.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2024
Sep 2025

The rear back up camera image is inverted. I see that the 2015-2018s were recalled but this is also happening with the 2013s

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2025
Aug 2025

Water pump replacement needs to be done on my ford edge. Driving down the highway my ford edge started over heating out of no where. When I pulled over check everything out. Discovered I was leaking antifreeze, and the leak was coming from the water pump area. Now my car is sitting due to can’t find a shop to replace it for a decent price . Was told this was common issue with my car and there’s big lawsuit over it due to not being a recall issue

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2025
Aug 2025

The dash keeps showing an error “Rear Door Ajar”. The door is closed and locked. However the interior lights will not go out because “a door is open”. This causes a safety issue when driving.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2025
May 2025

The sun roof failed to close when it was wide open. I manually pushed it close most of the way, but could not get it to completely close. A google search has shown that other Ford Edges have had this problem. I have garbage bags taped around the opening to help prevent water getting in, but water still has gotten in which can cause damage.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Dec 2025
Jan 2025

My backup camera continues to not work and says I need to contact the dealership. When I contact the place that I got it from it says it's not covered under their warranty in the contact Ford. When I contact Ford they said there was some rear backup camera thing going on and that the recall had not been issued yet? Also I've been having issues with it connecting to any kind of device, it will say connecting phone and load and load and load and never connect or the phone will be connected and say it's not connected so calls and stuff won't come through and when calls you come through it switches to aux and then you can't hear the person who's speaking which I find dangerous because then you have to touch your phone while driving. Another issue that I'm having is when I fill up my tank it is saying for example if I put $40 in and it's the same price it was the day before and I have to fill up my tank I would get different readings so sometimes I might get like 370 in other days I might get like 205 which makes it difficult to really gauge how much gas you have. Have had multiple times where I've had to completely reset the infotainment system because it does not work and you can't push any buttons on it including the buttons that are below that infotainment system that control tuning seeking and temperatures of the car and do you think that there's some electrical problems somewhere that could be causing all of these issues.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2025
May 2024

THE DRIVER DOOR LATCH ASSEMBLY WON'T ENGAGE WHEN YOU SHUT THE DOOR THE DOORV AJAR LIGHT STAYS ON AND YOU HAVE TO OPEN AND SHUT THE DOOR SEVERAL TIMES SLAMMING IT REAL HARD TO GET IT TO GO OUT YOU HAVE TO SPRAY WD-40 IN THE LATCH AND WORK IT TO GET THE DOOR TO LATCH.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2024
Sep 2023

Vehicle will flash AWD Off and have a wrench symbol. Car will drastically slow down and shake. Once car is cut off and on again, it will work for a little bit before repeating the problem. No codes recorded

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2023
May 2023

Door ajar shows not closed, it’s closed. This is a safety hazard. Plus the interior lights never shut off and drain the battery. Other similar car with the same door latch assembly in ford cars have been recalled, why not mine. Multitudes of Ford Edge owners are experiencing the same problem. Just look online. Please make Ford accountable for this model as well. Thank you.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2016
Feb 2023

Door ajar switch won't work on passenger door to turn off the interior lights and leaves door ajar warning in dash on when driving....runs down battery...has been happening since May 2023

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Feb 2023
Sep 2022

The component involved was the Throttle Body. Late post but this happened 7/5/22. The vehicle unexpectedly (and without any warning) lost power while I was driving on the freeway. All the power was off in the vehicle. Fortunately the freeway wasn't as crowded as it normally is and I was able to coast over the shoulder. I let the vehicle rest and tried to drive (while on the shoulder to get to a safer/wider part) again but it quickly lost power again. When I got to a safer part of the shoulder I called for a tow truck. After having a previous issue with this vehicle (brake booster went bad which caused the brake pedal to get hard to press and car would also shut off) I looked into other common issue with this vehicle make and model. I read the other horror stories of this vehicle losing power while driving and hoped to you know who that this wouldn't happen to me while my child was with me. Ford had a recall for the brake booster issue but it didn't match my VIN. Apparently Ford supposedly narrowed the issue down to a few manufacturing sites and did not include all vehicles made during those years. It is clearly a systemic issue for this vehicle, just like the throttle body issue ( and others) the Ford is too cheap to fix! I am going to assume this is the same issue with my throttle body not being recalled for my specific VIN since my vehicle wasn't made at a certain manufacturing site (even though Ford is clearly using the same parts on their vehicles). It's BS and dangerous! They don't care about us, just profits but that's really no surprise nowadays with these companies. Unfortunately I'm not in a position to switch vehicles or else I would. This was my first and probably last Ford I'll ever own.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: May 2022
Aug 2022

The passenger door ajar light stays on and the door has opened on its on. This is a safety issue. The battery is going dead and we have to keep it on a trickle charger.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2022
Jul 2022

I was driving the vehicle and the vehicle stopped driving. All the lights came on saying no fuel low oil pressure and traction to be fixed etc. I was in the middle of a busy road. Almost caused a serious accident.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2022
Jul 2022

Since July 1, 2022 my car has completely shut down, as of today, four different days (almost on a weekly basis). I am noticing, that when I am at a stop light/sign and then accelerate the car will shut down all electrical. I cruise to a stop, put the car in park, and start the engine, again. The wrench light will flash right before the car shuts down. The car has been doing this since at least October 2021. I have taken it to three different mechanics (including the Ford dealer mechanic in May, 2022) and no one can find anything wrong with the car. I took the car last week to replace the coolant pump at the Santa Monica Ford and they couldn't find anything else wrong with the car (again). So far, I've been lucky. This has only occurred on city streets and I have been able to pull the car over to the right to start the engine. I have only been driving on the streets because I'm afraid it's going to shut down in the middle of the freeway and cause an accident. I search the internet and find that many people are having the same issue with this car model. Someone suggested it could be the throttle body, so I had that cleaned in October, 2021, but the trouble came back. Help!!!!

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2022
Jun 2022

I had put a complaint for my 2013 ford edge regarding broken rails.for my sunroofs. No luck with that. Now my window is flew and broke, do i have no glass. Please help

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jun 2022
Mar 2022

The vehicle is not going into second gear. A pull onto a 40 mph road means a quick start but then the vehicle won't shift gears so needs to be pulled over quickly to not be in the way of coming traffic. It was inspected by family automatician but wrench light had turned off and stopped problem. Then happened again the next morning followed by wrench light later in the day. Not inspected, yet.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2022
Feb 2022

Passenger side door latch will not engage

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2021
Nov 2021

The brake booster has failed now for the 3rd time in 12 months. Brakes still work but pedal goes almost to floor. Brake booster previously replaced, at our expense, by local Ford dealership in January 2021. Three months later brake booster failed again. Took back to dealership and they found no fault. In October brake booster failed again and has not regained proper function to date. Any questions answered below refer to the most recent malfunction.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2021
Nov 2021

Brake failure of the power brake booster, I was coming to stop and the brake pedal went to the floor and the vehicle went through a busy intersection narrowly missing another vehicle. I am the original owner of the vehicle. I contacted Ford customer care and explained to them what had happened,I was told Ford is not doing anything for customers who experienced this failure at this time.

Type: Vehicle, Vehicle: 2013 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2021

Trend Over Time

Complaints by year

Quick Summary

The 2013 Ford Edge has 254 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.