2015 Ford Edge Brakes

Brake pedal sank to the floor while driving. Pressure resumed temporarily. Brake fluid continued to leak aftrr being parked. This is third incident of this occurance.

Brake line has ruptured causing brakes to fail while driving for the second time in 2 years. I was almost killed in both of these incidents as it happened suddenly while on the road. The first one was fixed under a recall but it has happened again with no support from ford. this is dangerous and should be looked into.

Brake hose failure causing loss of braking ability. Confirmed by independent service center that brake hose ruptured and required repaired. No warning lamps or messages. Braking required holding pedal all the way to the floor. Occurred today, 04/02/2025.

- Breaks did not work and caused me to be in an accident. Date of accident 8/15. -called Ford the week prior to accident to ask if there was a recall because my break light came on. She told me there was not and they didn’t have the part in stock to repair it if it was. I told her I would try to add fluid and that seemed to work and the light turned off, unless I used my parking break. So I only parked on flat areas until it was ready to be fixed and didn’t use the parking break, but that time never came. After that, I got into the accident on 8/15 and even reported to my insurance (Kemper auto) that my car wouldn’t break even though I was far back enough to break without incident but the car just wouldn’t stop. My right tire is bent and my left tire is popped so now I’m unable to drive it to the dealer if the part comes in.

As I was leaving a parking deck and heading toward the exit gate, I applied the brakes, but the pedal went all the way to the floor. I had to pump the brakes repeatedly to stop. After driving a short distance, the problem persisted, so I parked my car and left it overnight. The next morning when getting the car, I noticed a wet spot near the rear driver-side tire. Upon checking, I found that the brake fluid reservoir was empty, so I refilled it with brake fluid. The vehicle has since been repaired by an independent mechanic and was not inspected by a Ford representative or anyone else besides the mechanic. I don’t recall seeing any warning notifications during the incident but the inspection report indicates a brake code error.

First my front right brake line severed in 2023. I took it to Les Schwab and had it repaired and I paid for it. Later, I found out it was part of a "Recall". The local Ford Dealer said they could not reimburse me for my repair cost due to timing issues. However, they replaced both front brake lines (even though the right side had already been recently replaced). Yesterday, my rear brake line is severely damaged and leaking brake fluid and my brakes are "soft". This is not not safe. Why were only the front brake lines recalled? What about the rear brake lines? Les Schwab is trying to repair my car. They can't get a new rear brake line. They contacted Ford and were told the rear brake line comes from Minnesota and that there are none in stock in western US. According to Ford it has to be ordered and will take 2 weeks. I called several Ford numbers for Customer Service and support. They are not willing to help me out. I was told I would have to bring my car to a Ford Dealer and have it diagnosed by Ford before they could order the rear brake line. It takes 2 weeks to get an appointment. Then once Ford diagnoses my car, they will order the part which would take another 2 weeks. I can't drive my car for one month with bad brakes.! I need my vehicle to go to work. If Ford knows the front brake lines are inferior and sub par and thus subject to a recall, how can they ignore the back brake lines? How can the recall only be limited to front brakes? Furthermore, I should not have 2 separate brake lines fail on me on the same car. This is a safety issue. Why is it so difficult to get a replacement rear brake line? Something needs to be done. This is unacceptable.

There is a hissing noise coming from the brake pedal. The noise goes away when the brake pedal is compressed then comes back on as the brake pedal is released. The hissing sound is constant and very bothersome. No issues with braking the car so far. Have had this issue since I bought the car about 5 years ago in 2019 and was told there is no issues with the brakes. Didn't want to spend out of pocket money so have lived with that since, but now the sound is much louder and very bothersome. This is not a normal wear and tear. Ford should issue a recall for this. Have reached out to both dealership and ford customer service and they haven't been helpful.

Brake line that was recalled and repaired ruptured and is causing a brake fluid leak and increased pedal travel, increased braking distance, and overall unsafe driving conditions

The brake fluid is leaking rapidly. The brakes will work fine and them 30 minutes late, upon restarting the vehicle, the brakes are extremely spongey and it takes a very, very long time to brake at all. Because it occurs suddenly and without warning and no warning lights display on the dash to anticipate the issue, pedestrians are most at risk, in Ashton to putting myself and other drivers and property owners at risk of being struck.

Rear brake lines split while driving no warning just couldn’t stop all the way.

When approaching a stop light the breaks felt less resistant and would not engage properly. Luckily we had just left home so we turned around and took a different vehicle. When we came back home there was a puddle of break fluid under the rear right tire and the break fluid reservoir was empty. Since there was already a recall in the front break hoses we are concerned there is a fault with the rear break hoses.

I had a sudden loss of brakes. As I applied the brakes for an up coming stop sign the brakes initially engaged and briefly slowed the car as the brake petal continued to the floor. Only after pumping the pedal was I able to completely stop. No warning light was ever displayed. Service was accomplished and it was determined that a right rear brake line had suddenly failed. I believe this to be a serious threat to safety. This vehicle now has 63,166 miles on it and has been garage kept and never exposed to salt or other corrosive material for any length of time. Thank You.

While driving my 2015 Ford edge my brakes went completely out almost causing me to slam into the vehicle ahead of me. My brake fluid was completely gone. I had previously called about the recall as stated in the letter months ago and was told the parts were not available and I would be contacted as soon as they are. I was never told NOT TO DRIVE my car. This is my only means of transportation and now they are saying parts are in but there is a possible 2 to 3mnth wait period with no loaners available. This is unacceptable and Ford cus service hasn't been any help.

LEFT REAR BRAKE LINE RUPTURED; RESULTING IN CATASTROPHIC BRAKE FAILURE.

RECALL LETTER RECEIVED IN SEPTEMBER STATING REPAIRS TO BE COMPLETED BY END OF 1ST QUARTER OF 2021. CONTACTED FORD MID-MARCH (END OF 1ST QUARTER) -- STILL NO REPAIRS AND NO INDICATION OF WHEN THIS RECALL WILL BE TAKEN CARE OF BY FORD.

Originally got recall notice in May 2021. Called my Ford dealership and they said they could not repair because they did not currently have the parts. Called again a few months later and made an appointment - day before appointment the dealership called to cancel because they still did not have parts. On September 14th my brake lights went on and I could not brake properly, they were very spongy. I brought my car to my mechanic and he said the brake fluid was leaking and the hose had to be replaced, and that the car was undrivable. Called my dealership and the manager agreed to reimburse my mechanic's repairs, along with the rental car I needed. After the car was fixed the manager went back on his word and denied promising reimbursement, and now I am out $266.75 for repairs and $647.93 for the car rental

I GOT THE RECALL LETTER EARLY 2020, THE FIX WAS SUPPOSED TO BE AVAILIABLE NEAR THE END OF 2020 AND HERE IT IS ALMOST MID 2021 WITH NO FIX OR ANOTHER LETTER TO SCHEDULE THE FIX. MY BRAKE PEDAL IS TRAVELLING FURTHER THAN IT SHOULD AND IT LOOKS TO BE LEAKING BRAKE FLUID A BIT ON THE GROUND

Brake flexible hoses split and brake fluid leaked, causing brakes to become unusable. Light came on indicating low brake fluid level on 9/14/21. Service manager at local Ford dealership confirmed on the phone that my mechanic could fix it and I would be repaid, but now he is denying my refund.

This is the second time in a year that the brakes in our vehicle have stopped working. The pedal goes all the way to the ground and does not completely stop the car. We had the issue dealt with last year at the dealership where we had our vehicle towed to. It was only then that we were notified that there was a recall on the hose that may affect the brakes and other functions of the vehicle. It was replaced. This has now happened a second time while my husband and 2.5 year old were driving home. If he was not able to have some control over the vehicle he and my child could have been killed or someone else on the road. I called the dealership to let them know that the car would be towed again and told the issue. They confirmed we dealt with this same issue just one year ago and I asked why is this happening and this is so unacceptable as my family's safety is at risk. I asked if there are any recalls or issues with the make and model that we should be aware of. After looking up the vehicle she then informed us there was indeed a recall for the flex hose which could cause leaks and affect the brakes. The vehicle is currently at the dealership being inspected. Due to where the leak is coming from it seems to be the left side of the vehicle now which tells me the dealership only replaced one of the hoses and not both causing this to happen again. This is negligence and I am beyond frustrated at the thought of what could have happened and I don't think waiting until someone is killed is the right time to fix this issue. There were no warning lamps, messages or symptoms prior to the failure, it just happened while driving and trying to stop.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed parts were not yet available. The contact recently called back and was informed that the parts were on back order. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

I received a letter from Ford Motor Company in September 2020 noting the recall and that I would be notified by mail when the parts are available. Received second letter from Ford Motor Company in May 2021 that the parts are available and to contact a local dealership for scheduling repair. I contacted Bill Estes Ford in Brownsburg, IN who stated that they would order the parts as they didn't have them in stock. I followed up in June 2021 to a report the parts are on backorder and again July 14, 2021 and July 26, 2021 with same response that parts are backordered. July 14, 2021 contacted Ford Motor Company and established a case number which they stated would help force the parts order process and that I should contact the Service Manager at Bill Estes Ford Brownsburg, IN within 7 days to see if they have received the parts. I contacted Bill Estes Ford on July 26, 2021 and was told the parts are still on backorder with an unknown date of delivery. I then contacted Ford Motor Company Customer Service to check the status of my case submitted on the July 14, 2021 and was told the parts are on backorder. My wife is very concerned about the brake system which could fail on this vehicle and it appears that Ford Motor Company (Almost 1 year after notifying me of the recall) still cannot complete the required repair.

I got a letter from Fords I could schedule recall. Now dealers say they dont have the part for the recall and don't know when they will get it in South Carolina.

I WAS INFORMED THERE IS A RECALL NOTICE ON THIS PROBLEM IN AUGUST 2020. NOTHING HAS HAPPENED SINCE. I HAVE NOT EXPERIENCED ANY PROBLEMS WITH MY VEHICLE. I AM JUST CURIOUS ABOUT WHEN THERE MIGHT BE A REMEDY.

FORD RECALL #20S42 - FORD ISSUED THIS RECALL 8/10/2020 REGARDING A BRAKE LINE(?) ISSUE, OVER 8 MONTHS AGO. IN CHECKING TO HAVE CORRECTION MADE I DISCOVERED THAT THEY DO NOT HAVE A REMEDY YET. IF THIS IS TRULY A SAFETY ISSUE REGARDING BRAKING, SHOULD'T FORD BE PRESSURED TO DETERMINE A REMEDY? MY VEHICLE IS NOW 6 YEARS OLD WITH 80,000 MILES ON IT. I AM CONCERNED. IF THIS IS NOT A SERIOUS ISSUE, THEN PLEASE REASSURE ME THAT IT REALLY DOESN'T NEED A CORRECTION, AND THAT WE ARE NOT DRIVING A MOBILE TIME BOMB. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AS I WAS PULLING OUT OF A PARKING SPOT MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR BOARD. I WAS TRAVELING WITH MY CHILD AT THE TIME AND BEING UNSURE OF WHAT WAS GOING ON I DROVE THE VEHICLE ACROSS A BRIDGE BACK TO MY COUNTY TO THE CLOSEST REPAIR FACILITY I COULD GET TOO. I HAD BARELY MISSED HITTING THE VEHICLE AHEAD OF ME SINCE IT WOULD NOT STOP ALL THE WAY. AFTER THE TECH CHECKED IT OUT, IT WAS LEAKING BRAKE FLUID AND THE HOSE WAS BUSTED. HAD IT TOWED TO THE FORD DEALERSHIP SINCE IT SHOULD HAD BEEN COVERED UNDER WARRANTY. THEN FOUND OUT IT WAS A RECALL THAT WE HAVE NEVER RECEIVED ANY DOCUMENTATION ABOUT. THIS IS UNSATISFACTORY SINCE IT PUT MYSELF AND MY CHILD IN DANGER .