31 complaints reported

2015 Ford Edge Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
31
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Apr 2025

vista roof has spontaneously cracked in 2 different areas. i did have my insurance company look at it. they did cover it sorta. but it has cracked again.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: May 2024
Jan 2025

The contact owns a 2015 Ford Edge. The contact stated while driving 40 MPH, there was an abnormal banging sound coming from the driver's side roof panel. The contact continued driving. The contact stated that while driving on another occasion, the sound became louder. Upon arriving at the destination, the contact inspected the vehicle. The contact noticed that the driver's side roof panel and the front roof panel that was connected to the windshield had detached. The contact applied tape to the roof panels. The vehicle was taken to the dealer, where it was inspected and the dealer re-applied tape to the roof panels. The dealer referred the contact to an autobody repair shop for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2025
May 2024

Ford edge as far as I’m aware, have many complaints with a cracked rear taillight which builds up with water and condensation. My 2015 Ford Edge SEL has had this problem. I was told by an auto body repair shop many customers encounter this problem, it is a manufacturer defect and ford won’t hold responsibility and announce this as a recall.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: May 2024
Aug 2021

The liftgate consistently shows ajar and battery dies. Replaced liftgate latch and still doesn’t work properly.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2021
Jan 2021

THE FRONT PASSENGER SIDE OF THE CAR STARTED TO SHOW BUBBLING/ PEELING PAINT SEVERAL MONTHS AGO. MADE SEVERAL CONTACTS WITH DEALERSHIP TO SEE IF THEY COULD TELL ME WHY! NO HELP OR ASSISTANCE FROM THEM TO FIND OUT IF MY CAR WAS DAMAGED AND/OR REPAIRED PRIOR TO MY PURCHASE. NO RESPONSE OR ANSWER FROM THEM. IN TALKING WITH A FORD BODY REPAIR PERSON; HE SEEMS TO FEEL THE CAR DOOR WAS REPAIRED AND/OR PARTIALLY REPAIRED. AND NOW RUSTING AGAIN! HOWEVER, I HAVE ALSO BEEN TOLD THAT SEVERAL OTHER FORDS HAVE HAD RUSTING ISSUED FOR SOMETIME NOW!! POSSIBLY A RECALL ISSUE! I WOULD LIKE AN ANSWER FROM FORD ON WHY THIS HAPPENING TO FORD CARS. AND, MINE ESPECIALLY!!! SOMETHING IS NOT RIGHT IN DODGE WHEN EVERYONE AT THE ORIGINAL DEALERSHIP DID NOT RESPOND. *THIS IS NOT AN ACCIDENT ISSUE. IT'S ABOUT A QUALITY OF CAR RUSTING AWAY!

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2021
Nov 2020

THE AREA UNDER SPARE TIRE HAS PUDDLE OF WATER AFTER RAIN.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2020
Oct 2020

MOVABLE SUNROOF WAS DISCOVERED WITH CRACK RUNNING FORE AND AFT. NO APPARENT IMPACT DAMAGE AND VEHICLE IS KEPT IN GARAGE WHEN NOT IN OPERATION.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2020
Oct 2020

SHORTLY AFTER PURCHASING MY FORD EDGE, IT DEVELOPED CONDENSATION IN THE TAIL LIGHT COMPARTMENT. IT HAS PROGRESSED INTO A LEAK IN THE TAILGATE LEAVING WATER IN THE BRAKE LIGHT COMPARTMENT. SINCE THEN, THE LEAK HAS CAUSED MY LIGHTING SYSTEM TO QUIT WORKING WHICH POSES A SAFETY THREAT. THIS OBVIOUS DESIGN DEFECT POSES A SAFETY THREAT. FURTHER, I SEE MANY OTHER FORD EDGES OUT ON THE ROAD WITH THIS SAME DEFECT WHICH POSES A SAFETY THREAT TO NUMEROUS DRIVERS ON THE ROAD. ORDINARY WEAR AND TEAR COULD NOT ACCOUNT FOR THIS PROBLEM SO SOON IN THE LIFE OF THE VEHICLE AND VERY SHORTLY AFTER I PURCHASED IT. (CERTIFIED, PRE-OWNED FROM THE DEALERSHIP). I AM A CAREFUL AND CONSCIENTIOUS OWNER, AS THE GENERAL CONDITION OF THE CAR SHOWS. I HAVE NOT DONE ANYTHING TO THE CAR THAT WOULD CAUSE THIS DEFECT.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2017
Jun 2020

THE PANORAMIC SUNROOF CRACKED TOWARDS THE FRONT WITH NO DAMAGE OR HIT TO CAUSE IT. AFTER RESEARCHING IT SEEMS TO BE A COMMON PROBLEM WITH THE FORD EDGE SUNROOFS.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2020
Dec 2019

PANORAMIC SUNROOF CRACKS FOR NO REASON. THE CAR IS GARAGE KEPT AND WELL TAKEN CARE OF. MINIMAL RESEARCH HAS SHOWN THAT THIS IS A KNOWN PROBLEM BUT NO RECALL HAS BEEN ISSUED.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2019
Nov 2019

I OWN A 2015 FORD EDGE TITANIUM TRIM. BOTH PANORAMIC SUN ROOFS HAVE DEVELOPED CRACKS FOR NO APPARENT REASON. I BELIEVE THIS IS A SIGNIFICANT SAFETY ISSUE AS I CAN HEAR THE GLASS GRINDING AS THE CAR FLEXES WHILE DRIVING. EACH ROOF PANEL DEVELOPED THESE CRACKS AT DIFFERENT TIMES. IN NEITHER INSTANCE WAS THE CAR SUBJECTED TO UNUSUAL OR SEVERE DRIVING CONDITIONS.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2019
Oct 2019

MOON ROOF WILL NOT CLOSE. OUT OF ALIGNMENT.....2ND TIME THIS HAPPENED. FIRST TIME WAS AFTER DEFECTIVE GLASS FIXED AS GLASS HAD RANDOM CRACKS. CAR WAS PARKED BOTH TIMES WHEN THESE PROBLEMS OCCURRED. ONE IN SUMMER, NEXT IN WINTER.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2019
Aug 2019

PURCHASED A USED 2015 "CERTIFIED" FORD EDGE TITANIUM 3 MONTHS AGO NOW. THE SUNROOF WILL NOT CLOSE. I AM BEING INFORMED ITS THE SUNROOF RACKS AND THOSE ARE NOT COVERED IN EITHER MY CERTIFIED WARRANTY OR MY POWER TRAN WARRANTY. HOW CAN A SUNROOF ONLY USED 3 TIMES RACKS BREAK UNLESS THEY WERE ALREADY MESSED UP AND THE DEALERSHIP THOUGHT IT WOULD BE EASIER TO GET RID OF INSTEAD OF FIXING.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Dec 2019
Aug 2019

BACK PART OF PANAROMIC SUNROOF HAS SPIDER CRACKS; VEHICLE HAS 40K MILES

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2019
Apr 2019

RATTLE IN THE PILLARS AND THE PANORAMIC SUNROOF, WHEN DRIVING THE CAR AT SPEEDS BETWEEN 35 AND 50 MILES PER HOUR. I HAVE HAD THE CAR AT THE DEALER, HAWK FORD IN ST. CHARLES IL. SEVERAL TIMES OVER THE LAST 18 MONTHS. THE DEALER HAS REPLACED THE SUNROOF, SIDE AIRBAGS, AND SEAT BELTS. I HAVE READ ONLINE THAT THERE MAY BE A STRUCTURAL PROBLEM WITH THIS YEAR, MODEL FORD, WHERE THE PINCH WELD HOLDING SUNROOF MOUNTING BRACKET HAD A BAD WELD. THE RATTLE IS SO BAD AT TIMES I AM CONCERNED THAT THERE IS A STRUCTURAL PROBLEM WITH THE VEHICLE.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2018
Apr 2019

I WAS WAXING THE TOP OF REAR HATCH. WHEN I HEARD A CRACKING SOUND. THEN NOTICED THE PANORAMIC GLASS HAD CRACKED FOR NO APPARENT REASON.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2019
Feb 2019

PANORAMIC SUNROOF CRACKED WITHOUT ANY IMPACT

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Feb 2019
Feb 2019

- BOUGHT A 2015 EDGE SPORT AT GAUDIN FORD, LAS VEGAS IN MAY 2015 - HAD IT SERVICED IN AUG 2015 FOR RECALL 15B21 A - PILLAR WATER LEAK INSPECTION AND REPAIR - OCT 2018 AFTER A HEAVY RAIN, DRIVERS SIDE FLOORBOARDS FLOODED - OCT 2018 TOOK TO DEALERSHIP TO FIX, THEY CLAIMED IT WAS WATER LEAKING IN FROM THE TOP OF A REPAIRED WINDSHIELD. HAD IT FIXED BY SAFELITE. - FEB 2019, MULTIPLE DAYS OF RAIN IN VEGAS ... AGAIN, THE FLOORBOARDS FLOOD, CRACKLING IN THE SPEAKERS. - CALLED GAUDIN FORD MULTIPLE TIMES (5-6) FROM SERVICE MANAGER, VEHICLE REP, GM AND HEAD OF SERVICE DEPT ... CALLS NOT RETURNED. - MADE TWO CALLS TO FORDS CUSTOMER SERVICE HOTLINE IN OCT 2018 AND AGAIN IN MAY 2019 FOR HELP ... BOTH TIMES SAID THIS ISSUE IS NO LONGER COVERED BY YOUR WARRANTY. - WANT FORD TO FIX THIS ORIGINATION ISSUE FROM MANUFACTURE DATE (I HAVE DOCUMENTATION THAT IT WAS FROM THE PLANT THAT THE ISSUE ORIGINATED FROM) AND I WANT THE LACK OF CUSTOMER SERVICE FROM GAUDIN FORD TO BE ADDRESSED.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Dec 2018
Dec 2018

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING 65 MPH, THE ROCKER PANEL DETACHED FROM THE PASSENGER SIDE OF THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,451.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Dec 2018
Nov 2018

DISCOVERED ON OR ABOUT 11/19/18 A WAVY CRACK/FISSURE ACROSS REAR-MOST MOON ROOF IWINDOW. THIS IS THE WINDOW COMPONENT OF THE MOON ROOF WHICH DOES NOT MOVE.. THE WINDOW CRACK/FISSURE WAS NOT THE RESULT OF ANY ACCIDENT OR IMPACT WITH ANY OBJECT. I HAVE 38,000 MILES ON THIS VEHICLE. INTERNET SEARCH SUGGESTS THIS MAY BE A COMMON VEHICLE DEFECT. FORTUNATELY THE WINDOW HAS NOT SHATTERED.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2018
Oct 2018

FRONT AND REAR LOWER DOOR JAMS COLLECT DIRT AND SALT ON DOOR. THIS HAPPENS BOTH ON HIGHWAY AND TOWN DRIVING. I HAD TO HAVE FORD CLEAN AND REINSTALL THE GASKET ON THE JAM AT A COST TO ME. THIS HAS NOT FIXED THE PROBLEM. HAS HAPPENS SINCE I GOT IT WITH 11K MILES.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2018
Oct 2018

REAR PASSENGER DOOR IS OFF SET FROM THE FRAME. FORD SAID THERE WAS NOTHING WRONG. AS YOU CAN SEE IN THE PHOTO, THE DOOR AND FRAME DON'T LINE UP. IT HAS BEEN LIKE THIS SINCE I GOT IT.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Feb 2016
Sep 2018

PURCHASED 2015 FORD EDGE IN AUGUST 2018, PURCHASED BY MY SON. WE ASKED IF THE SUNROOF WAS THE SAME GLASS AS WINDSHIELD. DEALERSHIP DID NOT READILY KNOW BUT THE 2 PANELS SAID LAMINATE. ONE SUNROOF PANET BROKE AND DEALER SAID IT WASNT THEIR PROBLEM SUV WAS PURCHASED UNDER WARANTY AND NEWLY OWNED, WITHING ABOUT 20 DAYS. THE DEALER TOLD MY SON TO CALL INSURANCE AND INSUARANCE WAS TO PAY PLUS MY SON PAID DEDUCTIBLE. THE DEALERS AUTO BODY SAID THEY FOUND A PIECE OF GLASS AND REPLACED IT RATHER THAN ORDER NEW. THE DEALER REPLACED WITH THE TYPE OF GLASS THAT IS TEXTURED AND THEY SAID IT SHATTERS INTO SMALL PIECES. IT DOES NOT MATCH THE TINTED LAMINATE THAT WAS THERE OR THE SECOND OTHER SUNROOF PANEL THAT IS THERE. IT CAN'T BE USED FOR FEAR OF EXPLODING AND WHY DID THEY PUT IN SOMETHING UNSAFE AND WORTHLESS.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2018
Aug 2018

REAR ROOF GLASS HAS NOW CRACKED FOR A SECOND TIME. SPIDER-LIKE VEINS. INSURANCE CLAIM COVERED THE FIRST REPAIR, BUT CLEARLY THE MANUFACTURER HAS AN ISSUE BASED ON THE NUMBER OF COMPLAINTS ABOUT THIS PROBLEM. COULDN'T TELL YOU WHEN OR HOW IT HAPPENED, BUT THERE IS NO VISIBLE DAMAGE (I.E. ROCK, ETC.) THAT COULD HAVE CAUSED THE BREAKAGE. FORD NEEDS TO ADDRESS THIS ISSUE.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2018
May 2018

THE GLASS ROOF ON MY 2015 FORD EDGE CRACKED IN A WAVE PATTERN IN MULTIPLE RUNS ACROSS THE ENTIRE LENGTH OF MY ROOF FOR NO REASON. NO CHIPS OR IMPACT AREA VISIBLE ON ROOF. NOTICED AFTER LEAVING DEALERSHIP FOR OIL CHANGE.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Dec 2018

Trend Over Time

Complaints by year

Quick Summary

The 2015 Ford Edge has 31 Structure complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.