71 complaints reported

2015 Ford Edge UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
71
Crashes
0
Fires
1
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jan 2026

I was backing out of my driveway and I went about ten feet and my vehicle stopped i then put it in drive and it wouldn’t go anywhere ,i then put back in reverse and it wouldn’t go backwards either i shut the vehicle off and called triple aaa to get my vehicle towed.while I was waiting I started it up again and the i saw lit up on my dashboard Awd malfunction so I shut it off again.the tow company brought my vehicle to a service station up the street so they could look at it .They diagnosed it and on January 29th they said my rear differential needed to be replaced and the cost was going to be $3500 which included labor with all the issues with ford I checked to see if there was a recall there wasn’t but there were other people complaining about this when u look up problems with 2015 ford edge sel. There was no warning message prior to this happening.I do have to get this fixed it’s my only car. Please help this is extremely expensive especially for a senior citizen

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2026
Nov 2025

The rearview camera has malfunctioned many times. The camera image will delay, freeze or not display when the vehicle is in reverse. This same issue has been reported on newer Ford products and they are under recall.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2025
Sep 2025 Fire

I had this vehicle for only a year. I loved it. It then blew up and burned my house down. I lost everything.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2024
Jun 2025

The back up camera is not clear and the screen is froze once vehicle is in drive it’s still showing the rear camera.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Mar 2025
May 2025

Back up camera keeps going crazy. Blinks in and out and breaks up when backing up in driveway or parking

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: May 2025
Feb 2025

*The weatherstripping on the Ford edge has been an ongoing issue since new and there should be a formal recall. The noise from the freeway is extensive and the weatherstripping needs constant attention. *If you search ford edge weather stripping issues, there's a gazillion forums with people with the same issues. This needs to be a formal recall so that I don't have to keep replacing or adjusting my weather stripping or having it hang loose driving down the freeways.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2025
Jan 2025

I was pumping gas and the back glass just shattered sounded like a bomb going off

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2025
Dec 2024

There is an oil pan gasket leak on this vehicle.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2024
Nov 2023

*Rear window shattered. Yes for inspection if done in next couple days before repair. *Loud bang was startling. Thought someone hit me. *No *Not yet *No

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2023
Sep 2023

Moonroof stuck open. Motor will not work. Cannot close moonroof or shade. I had to use a tarp to cover the hole in the roof until I could get it to the dealer to close the roof. They charged me $114.40 plus tax. They advised I not try to open it again because it may never close. Sea Breeze Ford mechanic told me the repair would be between $2K and $7K. This is outrageous. My personal mechanic said I should contact Ford directly for a resolution. I did and they said there is nothing they can do since there is no recall at the moment. I am now contacting your department for help.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Sep 2022
Aug 2023

all lug nuts have swollen and do not allow me to change my own tires. I was left on the side of the road for FOUR hours because the tire changing items ford placed in my vehicle would not work on the swollen lug nuts. I had the vehicle towed to a tire shop and had to pay to replace all 20 lug nuts.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2023
Mar 2023

I took my vehicle into Ford Dealership (Bay Ridge, Brooklyn, NY) for service on recall parts (brake hose and gear shifter bushings). Now, just 3 weeks later I have problems with water pump as engine coolant is steadily leaking out. The Ford Dealership has a bad reputation and they claimed to have done an inspection on my vehicle before I picked it up, and problems with water pump were never mentioned. When my vehicle over heated , while driving, I pulled aside to let my engine cool off. I towed my vehicle to my local mechanic. My vehicle needs a new water pump. This is an expensive repair I cannot afford. Ford should have mentioned this to me during their inspection. I have read about class actions lawsuits against Ford for faulty water pumps on Ford vehicles.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2023
Feb 2023

I called KILLEEN -FORD Servlce department and spoke to a lady to make an appointment for my recall but I was told I don't have an active recall for this vehicle. I called FORD HQ Customer Relationship right away and verified the recall and it is still ACTIVE RECALL. I was unable to make an appt for the recall. Now my questions are; How can I trust Ford in city of Killeen that they fixed previous RECALL ? How do I know that they will fix this current recall? Putting others life in danger no have excuse! I will keep a copy of this message for legal complain Thank you very much [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Feb 2023
Aug 2022

Car shuts down when driving. Will lose all power and when I pull over and restart, everything is fine until the next episode, which is happening more frequently. No warning lights come on, nothing. Techs cannot find the issue. This is a common problem that is going unresolved on this and other models, and nothing is being done about it. This is a huge safety concern that needs addressed before someone is killed.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2022
Jul 2022

The rear liftgate closes unexpectedly. If gives a warning sound which you can hear if you're not in a noisy area and then closes. I've been struck several times but managed to get out of the way. The liftgate sensor has been replaced but the finicky liftgate is still malfunctioning. I am unable to stop it from closing and it won't open again until it has latched. The torque on this could break a bone. I've read many stories of this happening to other Ford owners who've received concussions. This could kill someone.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Feb 2022
Jul 2022

Rear window shattered on its own. I know it sounds crazy but it happened to me. The window blew up right above my head. I searched it on Google it actually happens a lot on this suv. A little odd there’s no recall on the window just magically shattering.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2021
May 2022

We have had the Ford Edge for 2 and half years. In that time we have had to replace the oil pan and get it resealed 7 or 8 times. This is because it starts to leak because the seal goes bad. It is a liquid seal and a plastic oil pan. Ford knows this is a known issue but will not recall it.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: May 2022
Dec 2021

Wire harness worn through in passenger door. Wire harness retaining clip is located incorrectly and not attached causing the wire harness to rub on the inner door frame brace causing the power window motor to burn out filling the cabin with smoke possible fire danger.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Dec 2021
Nov 2021

Vehicle suddenly accelerated uncontrollably. Incident occurred in a parking lot. Car spun around, but no damage was sustained. Incident lasted for about 30 seconds and then vehicle shut off completely. Dealer performed diagnostic but could not find any problems.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2021
Jul 2021

I received the recall letter dated October 2019 and have called several times to get this part replaced. Each time I was told they are awaiting parts. It soon will be year 2022 and this part is still not available. How can they authorize dealers to repair and not provide the parts. This is totally unacceptable for them to keep stating they don't have the parts. This was way before COVID so they can't use that as an excuse. I have had this automobile at least 3 years and it was expensive and I feel like I got ripped off and now own junk.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jul 2021
Jun 2021

I AM FILING A COMPLAINT BECAUSE MY RECALL REPAIR HAS NOT BEEN RESOLVED! I WAS GIVEN AN APPOINTMENT SEVERAL WEEKS AGO AND IT WAS CANCELLED DUE TO PART NOT PROVIDED TO DEALERSHIP FOR MY REPAIR. PREVIOUS TO MY GOING INTO THE SHOP, A LETTER HAD BEEN SENT PROVIDING A DATE TO COME IN. STILL NO RESCHEDUAL DATE. IT HAS BEEN SEVERAL WEEKS NOW. I WOULD LIKE TO GET THIS RESOVED!

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Aug 2021
May 2021

My panoramic sunroof has a stress fracture crack in it. There was no rock that struck it or anything else. My vehicle has not been in any accident. I opened the shade to let the sun shine through and discovered the crack. My husband and I have done research and found that a lot of these have shattered. We understand there is not a recall on these. Is there anything that can be done?

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Oct 2021
Apr 2021

On my driver side floor floor, there's a puddle of water that will not evaporate. And it's starting to make the carpet smell musty. What is causing the water not to drain?

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Apr 2021
Jan 2021

THE REAR BACK WINDOW IN MY 2015 FORD EDGE JUST SHATTERED OUT OF NO WHERE AFTER SHUTTING MY DOOR. I'VE DONE SOME RESEARCH AND APPARENTLY THIS HAS HAPPENED TO MANY OTHERS AS WELL. I WILL NOW BE PAYING OUT OF POCKET FOR WHAT IS OBVIOUSLY A FACTORY FLAW.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Jan 2021
Nov 2020

I WENT TO GO TO GROCERY STORE AND NOTICED MY BACK WINDOW HAD SHATTERED, IT APPEARED TO HAVE IMPLODED FROM INSIDE TO OUTSIDE OF CAR AS GLASS WAS STILL IN PLACE, JUST SHATTERED AND WAS BULGING TO OUTSIDE OF VEHICLE WITH GLASS ON DRIVEWAY AND NONE ON INSIDE OF CAR UNTIL I OPENED DOOR AND LIGHTLY SHUT DOOR BACK AND A SMALL CHUNK THEN FELL INSIDE OF CAR, MY CAR HAD BEEN STATIONARY AT TIME IT HAPPENED, I DROVE CAR EARLIER THIS AM TO CHURCH AND HAD NO ISSUES, OUTSIDE TEMPERATURE WAS 38 DEGREES AND WINDOWS WERE FOGGED UP, SO I DID TURN ON FRONT AND BACK DEFROST FOR ABOUT 10 MINUTES UNTIL CLEARED UP, TIME I GOT HOME FROM CHURCH, IT WAS ABOUT 12:45PM, THE OUTSIDE TEMPERATURE WAS AROUND MID 50'S, WINDOW WAS FINE WHEN I PARKED IN DRIVEWAY, THEN ABOUT 5:30PM I WENT TO GET IN VEHICLE AND NOTICED BACK GLASS SHATTERED, I DID LOOK AT IT CLOSELY TO MAKE SURE IT WAS NOT INTENTIONALLY BROKEN, I TOOK SEVERAL PHOTOS TO SHOW WINDOW PUSHING OUTWARDS. I LOOKED ONLINE AND FOUND MANY COMPLAINTS ABOUT SAME ISSUE BUT NO FORD RECALLS.

Type: Vehicle, Vehicle: 2015 FORD EDGE, Manufacturer: Ford Motor Company
Incident: Nov 2020

Trend Over Time

Complaints by year

Quick Summary

The 2015 Ford Edge has 71 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.