2010 Ford Escape FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DONLEY FORD-LINCOLN OF MOUNT VERNON, INC. (1455 COSHOCTON AVE, MT VERNON, OH 43050, (740) 392-2222) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

REFERENCE TO NHTSA SAFETY RECALL 16V-777 I HAVE BEEN UNABLE TO GET MY CAR IN FOR THIS RECALL. I HAVE MADE TWO APPOINTMENTS WITH MY LOCAL FORD DEALER(HINESVILLE, GEORGIA) AND BOTH HAVE BEEN CANCELLED. THE SAY PART/S ARE BACKORDERED AND DO NOT KNOW WHEN THEY WILL BE AVAILABLE. EVEN THOUGH AS OF YET I AM HAVING NO ISSUES I FEEL UNSAFE RIDING IN A CAR WHOSE FUEL SYSTEM MAY LEAK AND POSSIBLE IGNITE. NOT SURE ANYTHING CAN BE DONE BUT THOUGHT IT WAS IMPORTANT TO DOCUMENT MY EFFORTS JUST IN CASE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THERE WAS A FUEL ODOR AROUND THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CAPITAL FORD AT (877) 659-2496 (4900 CAPITAL BLVD, RALEIGH, NC 27616) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 191,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 45 MPH, THE FUEL INLET FAILED AND THE WARNING INDICATOR FOR THE COMPONENT ILLUMINATED. THE VEHICLE WAS TAKEN TO FREEDOM FORD (151 WOODLAND DR SW, WISE, VA 24293) WHERE IT WAS DIAGNOSED THAT THE FUEL INLET FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE RECALL NOTIFICATION WAS RECEIVED IN JANUARY OF 2018. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE INDICATOR REMAINED ILLUMINATED DUE TO A FUEL SYSTEM FAILURE. THE CONTACT CALLED SCHICKER FORD (3300 SOUTH KINGS HIGHWAY BOULEVARD, ST LOUIS, MO 63139, 314-664-4100) AND WAS ADVISED NOT TO DRIVE THE VEHICLE. THE DEALER STATED THAT PARTS WERE ORDERED, BUT WERE STILL ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND FILED CASE NUMBER: CAS14252911. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BOB SIGHT FORD, 610 NW BLUE PKWY, LEE'S SUMMIT, MO 64063) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

BRANDON FORD IN BRANDON FLORIDA STATES "FORD HAS NOT YET RELEASED THE PARTS TO FIX SAFETY RECALL 16S41 / NHTSA RECALL 16V-777" FOR MY 2010 FORD ESCAPE. BRANDON FORD SERVICE DEPARTMENT IN BRANDON FLORIDA STATES "FORD WILL CONTACT YOU WHEN PARTS ARE AVAILABLE."

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DAY FORD (3696 WILLIAM PENN HWY, MONROEVILLE, PA 15146, (412) 856-0600) INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALL 16V-777 I RECEIVED A LETTER FROM FORD IN JANUARY 2018 STATING THAT PARTS WERE AVAILABLE FOR THE VEHICLE TO BE FIXED. I IMMEDIATELY CALLED MY LOCAL FORD DEALER - GIBBONS FORD AND WAS PUT ON THE WAITING LIST SINCE THEY DIDN'T HAVE THE PARTS. IT IS NOW APRIL AND THE DEALER HAS ONLY RECEIVED THREE OF THE PARTS TO DATE TO FIX THIS PROBLEM. I CALLED FORD CUSTOMER SEVICE AND WAS GIVEN A CASE NUMBER CAS14605645. I WAS TOLD THIS WOULD BE ELEVATED TO THEIR MANAGEMENT, BUT I THINK FOUR MONTHS IS EXTREMELY LONG TIME TO EFFECT A RECALL. THE VEHICLE SMELLS LIKE GAS AND I'M HESITANT TO DRIVE IT DUE TO THE INCREASED RISK OF FIRE. I BASICALLY HAVE A VEHICLE I CAN'T DRIVE WAITING ON FORD TO GET PARTS TO THE DEALERSHIP. ANY PRESSURE THAT CAN BE PUT ON FORD TO GET THE PARTS TO THE DEALERSHIP WOULD BE GREATLY APPRECIATED.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (HOLMES TUTTLE FORD LINCOLN TUCSON, 660 W AUTO MALL DR., TUCSON, AZ 85705, (888) 298-7826) SCHEDULED SEVERAL APPOINTMENTS; HOWEVER, EACH TIME THE CONTACT ARRIVED THEY INDICATED THAT THE PART WAS UNAVAILABLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED IN JANUARY OF 2018. THE CONTACT CALLED THE DEALER (SCARSDALE FORD IN SCARSDALE, NY) AND WAS INFORMED THAT THE PARTS NOT AVAILABLE AND WERE ON BACKORDER. THERE WAS NO ESTIMATED TIME FOR RECEIVING THE PARTS. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER RAPID FORD (1510 S POKEGAMA AVE, GRAND RAPIDS, MN 55744, (218) 326-0551) SCHEDULED AN APPOINTMENT FOR 1PM TODAY 03/27/18 AND THEN STATED ONCE THE CONTACT ARRIVED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE PART MAY BECOME AVAILABLE AND IF A FAILURE MAY PROGRESS WHILE WAITING FRO REMEDY PARTS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SMELLED A FUEL ODOR AROUND THE VEHICLE. THE CONTACT CALLED GALPIN FORD AT (877) 826-2935 (1000 SANDRETTO DR, PRESCOTT, AZ 86305) WHERE AN APPOINTMENT WAS SCHEDULED FOR THE RECALL REPAIR; HOWEVER, THE DEALER CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DEMPEWOLF FORD (2530 U.S. 41 ALTERNATE, HENDERSON, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WORLD FORD PENSACOLA (6397 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 476-9050) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MATHEWS FORD IN OREGON, OHIO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SEA BREEZE FORD, 1701 WALL ROUTE 35, TOWNSHIP, NJ 07719) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

FUEL FILL INLET'CHECK ENGINE LIGHT'NO GAS CAP. SEEMS THIS IS HAPPING TO ALL CAPLESS FOR VEHICLES.

WE RECEIVED AN IMPORTANT SAFETY RECALL REGARDING A POSSIBLE CRACK IN THE FUEL DELIVERY MODULE IN JANUARY 2018 NOTICE 16S41/NHTSA RECALL 16V-777. OUR APPT WITH FORD DEALER IN CEDAR RAPIDS WAS POSTPONED BECAUSE THEY ARE UNABLE TO GET PARTS. OUR APPT WITH FORD DEALER IN MT. VERNON IS ON HOLD UNTIL THESE PARTS BECOME AVAILABLE. WHAT'S THE HOLD UP AND WHEN CAN WE EXPECT SERVICE?

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HASSETT FORD LINCOLN SUBARU OF WANTAGH (3530 SUNRISE HWY, WANTAGH, NY 11793) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

I HAVE GOTTEN A RECALL 16V-777, 16S41/NHTSA. I HAD TAKEN MY CAR IN FOR OIL AND THEY CHECKED THE RECALL, THEY TOLD ME MY TEST FAILED AND WOULD NEED TO REPLACE THE PARTS. I HAD TO TAKE IT BACK. SO SOON AS I TURNED OFF MY CAR AFTER I LEFT THERE. I HAD A PROBLEM RESTARTING IT. I CALLED THEM AND THEY TOLD ME TO WAIT A FEW DAYS, THAT THERE MAYBE AIR IN THE LINE. IT HAD GOTTEN WORSE. WENT BACK IN FOR REPAIR. IT WAS GOOD FOR A FEW DAYS AND NOW I AM HAVING THE SAME PROBLEM WITH IT RESTARTING. I WENT TO A DIFFERENT FORD GARAGE. THEY TOLD ME THEY WON'T TOUCH IT BECAUSE A DIFFERENT GARAGE DID THE WORK. AT THIS POINT I HAVE NOT BEEN BACK TO THE GARAGE THAT DID THE WORK YET. I WAS NOT HAVING ANY PROBLEMS BEFORE THE REPAIR WAS DONE. SO THE ONLY PROBLEM I HAVE IS IT WHEN I AM TRYING TO START MY ESCAPE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LES STUMPF FORD IN APPLETON, WISCONSIN (3030 WEST COLLEGE AVE, 54914) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT SMELLED A FUEL ODOR IN AND AROUND THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, FUEL WAS NOTICED LEAKING FROM UNDERNEATH THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL LINE HAD DETERIORATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 63,800.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JACKSON FORD IN DECATUR, ILLINOIS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.