2012 Ford Escape Structure

2012 FORD ESCAPE VIN # [XXX] REAR WINDOW HINGES CORRODED. PICTURES ATTACHED OF CORRODED HINGES BOTH SIDES -ONE WORSE THAN THE OTHER PARKED MY CAR IN THE DRIVEWAY .... LATER WENT OUT TO RUN ERRAND AND THE WINDOW WAS OFF. UPON FURTHER INSPECTION FOUND CORROSION AT BOTH HINGES CAUSING ONE SIDE OF WINDOW TO DROP OFF. TODAY REVIEWING INTERNET COMPLAINTS I SEE THIS IS A FREQUENT PROBLEM. ONE DEALERSHIP ADMITTED PROBLEM IS COMMON AND ANOTHER DEALERSHIP SAID NOT A COMMON PROBLEM BUT WE SELL QUITE A FEW HINGES. IS THIS PROBLEM NOT BEING REPORTED BECAUSE INDIVIDUALS BUY THE LOW COST REPLACEMENT HINGES AND REPAIR THIS ON THEIR OWN? WOULD APPRECIATE A REVIEW OF THESE COMPLAINTS AS THIS IS A SAFETY ISSUE WITH POTENTIAL FOR SERIOUS INJURY TO CHILDREN AND ADULTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY VEHICLE IS RUSTING AND ROTTING. I HAVE CONTACTED FORD CORPORATE HEADQUARTERS WITH THIS MATTER. I HAVE ALSO BROUGHT MY VEHICLE TO A FORD DEALERSHIP. THE CUSTOMER SERVICE REP AT THE DEALERSHIP AGREED THIS SHOULD NOT BE HAPPENING AND ADVISED ME TO CONTACT CORPORATE SINCE HE NEEDED THEIR APPROVAL TO REMEDY THE ISSUE. I WAS INFORMED BY CORPORATE THAT SINCE MY 3-YEAR WARRANTY EXPIRED, I WAS NOT ELIGIBLE FOR REPAIR. THIS IS UNACCEPTABLE. HOW IS IT THAT MY VEHICLE, THAT WAS ONLY 4 YEARS OLD, IS RUSTING AND ROTTING ON BOTH SIDES OF THE VEHICLE? THE VEHICLE IS PROPERLY MAINTAINED AS WELL AS GARAGE KEPT.

RUST PROBLEMS IN THE REAR QUARTER PANELS BOTH SIDES DRIVER AND PASSENGER. THE DEAL I WENT TO TOLD ME UPFRONT FORD HAS HAD THIS PROBLEM WITH 2012 MODELS BUT WILL NOT REPAIR UNLESS RUST IS ALL THE WAY THROUGH THE PANELS. THIS IS DEFINITELY A MANUFACTURER'S PROBLEM AND SHOULD BE FIXED BY THE MANUFACTURER AT NO COST. I AM VERY DISAPPOINTED FORD WILL NOT FIX THIS PROBLEM. TAKE A LOOK ON THE ROAD NO VEHICLES HAVE RUST PROBLEMS THESE DAYS. EXCEPT FOR FORD. THEY EITHER USED THE WRONG PRIMER OR DID A POOR PAINT JOB. THEY SHOULD HAVE A RECALL ON THIS RUST PROBLEM AND FIX IT AT NO CHARGE.

THE BODY HAS RUSTED THROUGH AROUND THE WHEEL WELLS AND ALONG THE REAR HATCH DOOR. PLUS THE PAINT IS FLAKING OFF OF THE ENGINE HOOD. I HAVE TAKEN IT TO A COUPLE LOCAL DEALERSHIPS THAT HAVE ACKNOWLEDGED THAT IT IS A PROBLEM. BUT THAT I NEEDED TO CONTACT FORD BECAUSE OF WARRANTY ISSUES.

DRIVERS SIDE DOOR LATCH BROKE NOT ALLOWING ME TO CLOSE THE DOOR AT ALL. AFTER CONTACTING FORD MOTOR COMPANY I WAS INFORMED THERE WAS A RECALL FOR THIS MODEL YEARS 2013-2015 NOT INCLUDING 2012. I HAD THE PART REPLACED AT A FORD DEALERSHIP SINCE THIS IS A SAFETY ISSUE AND THE DOOR WOULD NOT CLOSE AT ALL AND I NEEDED A BUNGEE CORD TO KEEP IT CLOSED AS WELL AS HOLDING IT WITH ONE HAND WHILE DRIVING. I HAVE THE PART THAT WAS BROKEN IN MY POSSESSION AT THIS TIME. I AM WONDERING IF THE PART IN MY CAR COULD HAVE BEEN A PIECE THAT WAS PART OF THE RECALL. I DISCOVERED THIS BROKEN LATCH WHILE OUT SHOPPING WHEN RETURNING TO MY CAR AND HAD TO DRIVE HOME HOLDING MY DRIVERS SIDE DOOR. THE STICKERS ON THE PART IDENTIFY THE PART AS FOLLOWS. 4171412002 12023 17:45 037 6761 BL84 78219A65 AB31T3 FD LH MIC (STONE) MODULE FOR FORD 32

I HAVE OWNED THIS ESCAPE FOR A LITTLE OVER 5 YRS (OUT OF WARRANTY). I JUST NOTICED THIS WINTER THAT THE PAINT WAS BUBBLING AND PEELING OFF THE REAR PASSENGER SIDE FENDER. THE INNER FENDER WELL (SAME SIDE) - THE METAL IS WARPED AND RUSTED. THE LIFT GATE ON THIS VEHICLE HAS STARTED TO RUST AT THE LOWER SEAM. RUST IS VISIBLE. I THINK FORD MOTOR COMPANY SHOULD STEP UP TO THE PLATE AND FIX/REPAIR THIS FLAW. IT IS DEFINATELY A DEFECT OR POOR WORKMANSHIP.

BODY PAINT PEELING AND RUST IN MULTIPLE AREAS INCLUDING WHEEL WELLS AND REAR CARGO DOOR SINCE 38K MILES. NOW AT 43K MILES MORE RUST IS VISIBLE. AT THIS POINT THE WARRANTY IS USELESS UNLESS RUST IS THROUGH BODY.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOORS WERE EXTREMELY DIFFICULT TO OPEN. THE DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE A REPAIR SOLUTION FOR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE WASHING THE VEHICLE, THE CONTACT DISCOVERED THAT THE LIFTGATE AND BOTH REAR WHEEL WELLS WERE CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

THE REAR LIFT GATE WINDOW EXPLODED. WE WEREN'T THERE WHEN IT HAPPENED. 60 DEGREES AND SUNNY OUTSIDE. WE WERE ATTENDING A PARTY FOR 2 HRS AND CAME OUT TO SHATTERED GLASS EVERY WHERE. CAR WAS STATIONARY, PARKED IN A LOT.

RUST ISSUE IN ALL WHEEL WELLS TYPICAL IT SEEMS WITH ALL FORD ESCAPES IN 2012. I ASSUME THE MANUFACTURER DID NOT TREAT OR USED BAD RUST TREATMENT ON THESE CARS.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE REAR OF THE VEHICLE LEAKED WATER INTO THE INTERIOR AND CREATED MOLD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. ...UPDATED 02/19/16 *BF CONTACT SOLD HER CAR TO THE DEALER. UPDATED 4/23/18*JB *CN

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN FOUND EXCESSIVE CORROSION ON THE WHEEL WELL AND TAILGATE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

I HAVE ONLY OWNED THIS ESCAPE 1.5 YRS. I JUST NOTICED THIS SPRING THAT THE PAINT WAS COMING OFF IN THE WHEEL WELL, NOW AS OF 7/7/2015 IT HAS GOTTEN BIGGER. AS WELL AS THE REAR HATCH WHEN YOU OPEN IT YOU CAN ALREADY SEE BUBBLING. MY UNDERSTANDING BY THE PAPER WORK I RECEIVED WITH IT IT WAS SUPPOSE TO HAVE HAD SOME KIND OF UNDER BODY PROTECTION PUT ON IT.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE TECHNICIAN FOUND EXCESSIVE CORROSION ON THE WHEEL WELL AND TAILGATE OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED TWICE. THE FAILURE MILEAGE WAS 48,800. UPDATED 01/27/16*LJ; UPDATED 04/16/18*JB *TR

AFTER DARK ONE NIGHT (I COULDN'T SEE THAT THE HOOD WAS CRACKED OPEN) WHILE ACCELERATING ON A HIGHWAY THE HOOD BLEW OPEN-SAFETY CATCH DID NOT HOLD HOOD SHUT. IT BENT BACK TO THE WINDSHIELD, I COULD NOT SEE THE ROAD AND LUCKILY WAS NOT KILLED IN A CRASH. BODY SHOP INSTALLED NEW HOOD AND LATCHES AND SAFETY CATCH ETC. LESS THAN A YEAR LATER THE SAFETY CATCH STOPPED OPERATING. I TIED IT DOWN WITH ROPE TO THE FRAME AND DROVE IT FOR A WHILE. I COULDN'T GET TO THE BODY SHOP BECAUSE I NEVER GOT OUT OF WORK ON TIME. WHILE HAVING THE OIL CHANGED THE SERVICE MANAGER AT THE DEALER TRIED TO FIX THE LATCH MECHANISM AND COULDN'T SO HE ORDERED A NEW ONE, INSTALLED IT AND CHARGED IT TO THE BODY SHOP. THE HOOD RELEASE HANDLE AND PARKING BRAKE RELEASE HANDLE ARE INCHES APART FROM EACH OTHER WHICH IS A POOR DESIGN, BUT REGARDLESS WHEN THE HOOD IS POPPED THE SAFETY CATCH SHOULD PREVENT IT FROM OPENING. A RELATIVE WHO DROVE MY VEHICLE KEPT POPPING THE HOOD ACCIDENTALLY BECAUSE HE WEARS A LEG BRACE WHICH CAUGHT ON THE RELEASE HANDLE. LUCKILY I HAD THE HOOD TIED OFF. I MAY ALSO TIE THE HOOD WITH ROPE AGAIN AS I DON'T HAVE MUCH CONFIDENCE IN THESE PARTS. I HAVE HAD MANY CARS IN MY LIFE AND NEVER HAD THIS TYPE OF MECHANICAL FAILURE HAPPEN TO ME. OBVIOUSLY PEOPLE COULD BE SERIOUSLY HURT OR KILLED. THE HOOK THAT CATCHES THE HOOD SEEMS TO LOOSEN UP FROM ITS ASSEMBLY AND FALL FORWARD TOWARDS THE FRONT OF THE CAR THEREBY NOT ALIGNING WITH THE HOOD. *TR