139 complaints reported

2014 Ford Escape UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
139
Crashes
2
Fires
11
Injuries
3

Complaint Timeline

Chronological view of owner reports

Dec 2023

The shift cable bushing and other parts around is bad. Ford auto nation in blanding Ave Florida said my car needs work $1,100.00 I had diagnostic done by ford automation on July 22, 2023 on a Saturday from service center name Chris I needed that shift cable bushing fixed.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2023
Oct 2023 Fire

As I was driving down the highway my dash started blinking my car shut off and I saw smoke coming from under the hood. I lift the hood and under the hood is completely covered in fire. Another vehicle behind me while driving stopped and told me he seen fire under the car as I was driving.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2023
Aug 2023

In the early morning of August 6, 2023, I was driving on the interstate and began to notice that my SUV was failing to accelerate when I attempted to go at the minimum speed of 70 MPH. The SUV started to decrease in speed and acted like the engine was beginning to stall. Knowing that this was beginning to be a dangerous situation I pulled off to the side of the road and called for roadside assistance. *It should be noted that I did hear a hissing sound on the driver side when I pulled out of my driveway but thought nothing of it as I had my tires rotated on July 31, 2023.* Thinking that it might be my transmission, I had my car towed to my home and had it towed to Carfix on Monday, August 7, 2023. Attached is what Carfix told me. While I would like to be reimbursed by Ford after purchasing a 2nd Ford (other a 1995 Mustang, I newly purchased) vehicle where I have had to replace the transmission, I would like to bring to the attention of NHTSA that this seems to be an ongoing issue with Ford vehicles. I contacted Ford and due to no unrepaired recalls for the SUV, they suggested I reach out to NHTSA. Also, I have a Ford Case No. I live in a rural area and this would have been devastating to me if I did not have the money to pay for a re-built transmission and I am hoping that it will last at least 2 years.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jun 2023
Aug 2023

Transmission was slipping while in drive, did not engage drive or reverse easily. Jerked in and out of drive. Mechanic days or could be the “turbo”.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jul 2023
Jul 2023

My transmission went out on my vehicle in January 2022, I took it to a transmission shop in the town I live in and had a rebuilt transmission put in it. I paid for everything and was told by the owner the the transmissions on these are junk and and Ford knows this and does nothing about it, I did look up reports and complaints on the internet and seen many of these with the same year as my vehicle. Then a recall came out for the transmission to be fixed, I took my vehicle in to be fixed and I was told by a Customer Service person with Ford, I could send in my paperwork to be reimbursed. I sent it in the the address they gave me and got a letter back about 2 months later saying they were not reimbursing me. I had all my paperwork submitted to them regarding this issue. I think this is so unfair that they knew this and won't do anything about this. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Dec 2022
Apr 2023 Fire

While driving down the road my Ford escape lost most of its power while still in drive and running (was running at roughly 6000-7000rpms but going no faster than 15 MPH, when after about a mile of this it completely died, lost any ability to brake or steer, then the engine started smoking very bad and within seconds we saw flames coming up onto the windshield from under the hood. within about 10 minutes the entire car was engulfed in flames and totally destroyed/melted/burned.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Apr 2023
Feb 2023

My car the power steering/steering rack failed while driving the vehicle. At first it gave me a slight warning that the power assist had a fault then it warned steering failure, brake safely. At which time the steering was completely gone. My son and I were in the car driving while this happened and luckily were able to get to the side of the road. I had it towed to the nearest ford dealership to see what the problem was. They called to tell me the entire steering rack had to be replaced for a total of $3,396, when I only owe $4700 on the car as well.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Sep 2023
Nov 2022

The shifter cable bushing went out on my vehicle and had to have it repaired on 11/1/2022. I had to pay out of pocket for this and want to know to be reimbursed for the charges.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2022
Nov 2022

1-10-2022 I was driving to my mothers home and suddenly the car stopped driving,I pushed the foot pedal and nothing happened. I stopped and shifted gears to see if I could make it go, I had to get it towed, the person picking it up stated that this happens with 2014 ford escapes. I then went online to find a recall dated from 9-2018 on the transmission and several more recalls on this vechile. I take good care of my ford and I am dissapointed I have no warnings of any kind and now have no way to get to work.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Oct 2022
Oct 2022

There was a serious safety recall several months ago, but I have yet to hear from the dealer about the necessary repairs. The manufacturer has failed to remedy the issue in a timely manner.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jun 2022
Sep 2022 Crash

Transmission without warning; "check engine light'. It was collision. I made a left turn from the stop sign when I pulled into the path of the vehicle which had the right way. I saw white vehicle and it was little further and I can make it to turn left without collision. But the suv won't let me move to 2 lanes and collision. I remember that one day before collision. I notice that rpm was 5 when I was on highway after traffic light. It is not normal for rpm 5 and usually 3. NO warning - 'check engine light'. I feel that it is not safe without warning. The grandchildren and I were in accident and escaped from hurt. Airbag curtains are really work.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Mar 2022
Aug 2022

Currently Ford recalled bushing that connects the transmission to the shifter cable in these vehicles can degrade. Weakened, it will eventually snap. I have already fixed my car multiple times for the same reason. Once I paid for a month before recall after recall I returned the car three times to the dealership to fix cuz they didn't do it right. My car gave me several warning signs to that led up to the bushing actually snapped on me my car is doing the same thing it was doing before it snapped and now I'm going to have to pay for it again. Now my car falls within the make and model I don't understand why it's not on recall I don't actually remember the year it happened but I had to deal with the multiple times

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Aug 2019
Aug 2022

A check engine light came on, the code is p2099 for the “supercharger”/eco boost. The car does jerk/shift hard when accelerating uphill.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Aug 2022
Jul 2022

The transmission seized and would not go into any gear. I was pulling out into street traffic from a parking spot, stuck diagonally while cars tried to avoid hitting my car by sharing a lane if necessary. This was the day after receiving transmission bushing recall. Ford will not assist and transmission has to be completely replaced, which is financially impossible. Already experienced the dangerous engine issue (rebuilt twice and check engine light still on for cooling sensor) that Ford refused to take accountability for. Had that transmission seized while on major road or highway, I shudder to think of results. Please do not allow Ford to continue this insidious behavior.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jul 2022
Jul 2022

My car gear is stuck it will not move My car literally will not move because I can’t switch gears

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jun 2022
Jul 2022

Side door unable to latch. The latch does not come up to securely shut the door. When I try to shut the door it just bounces back.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jul 2022
Jun 2022

Stopped accelerating, unable to go when pressing gas

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2022
Jun 2022

As of 6/10/2022 there is a ford recall on my vehicle for the transmission shifter cable #22S43. On 6/30/2022 my vehicle stopped working. The transmission is stuck in park and the gear shift is not registering that the car is supposed to be shifting gears. I had the car towed to Ford but they do not have the part and do not know when they will be able to accommodate me. They told me they cannot give me a loaner because they do not have any and I do not qualify for one, because of this I do not have a vehicle to get to and from work. This is causing me to lose out on money from work.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jun 2022
Jun 2022

Unknown. This is the 2nd time now that my vehicle is just stopped because of electrical issues use the 1st time the Ford dealership said that there is nothing wrong with the electrical and I told that there still was after I got to repair the last there's the last time and now it's the same issue same toll truck coming out to get it bringing it to the same dealership tell me the same stuff

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2022
May 2022

Transmission light turned on on vehicle today and car started to lose power as I was driving. Constantly stopped on the road and did not go faster than 10mph. Does not have power and took vehicle to a local mechanic and mechanic stated transmission has problems . This is the first time this has happened and did not show any problems before today.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2022
May 2022

Vehicle will start and run normally when first starting. After running for approximately 20 minutes and stopping (turning off engine), then re-starting within 30 minutes, the vehicle will start and run for a short period before stalling. It is unpredictable and dangerous (stalling in traffic or when pulling out into traffic). I see a re-call for a similar problem for recall number 108695 but for some reason this recall does not show up when I put in the VIN number. Has been doing this off and on ever since we owned the vehicle but it has almost caused an accident recently so need to take care of it.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2022
Apr 2022

The check coolant light comes on but the reservoir is full.Then the dash lights up telling you to turn the vehicle off and the vehicle starts shaking and then shuts down while driving.I’m thankful I didn’t get in a accident on the highway

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Apr 2022
Apr 2022

bushing failure attaches the transmission shifter cable to the transmission. The condition didn't allow me to move shifter lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. This faulty bushing is currently a active recall #18s20. I reported to local dealer were he said my vehicles vin # wasn't part of active recall. The bushing failure occurred on 5/22/22 with no warning messages or symptoms. The bushing/cable was replaced by local garage. Mechanic said the part replaced was the same part as active recall. Note: emergency brake was applied during failure to prevent roll away.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: May 2022
Apr 2022

Our Escape keeps stating it has low coolant, we refill it and within a week it has low coolant again. Also after driving there is a strong antifreeze smell outside of the vehicle.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Jan 2021
Mar 2022

While driving on a busy street the engine power suddenly dropped to zero, while multiple alert lights (including check engine) turned on. At the same time, the RPM of the vehicle increased significantly. Power steering stayed on, but the car would not move under its own power. There was just enough momentum to coast into a parking lot.

Type: Vehicle, Vehicle: 2014 FORD ESCAPE, Manufacturer: Ford Motor Company
Incident: Mar 2022

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Quick Summary

The 2014 Ford Escape has 139 UNKNOWN OR OTHER complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.