2014 Ford Escape UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Backup camera displays the view upside down. There is a recall on this for 2015 Escapes, I have the same problem.
Coolant leak again. Third time having the same issue. Coolant leak issue has been fixed twice within recent years.
The backup camera works only intermittently. I see there are already recalls on the 2015/16 models. 2014 should be included also. I contacted the dealership and Ford Customer Service and they say I have to pay out of pocket.
Backup camera frequently stops working. It displays a black screen (that sometimes includes a message stating to contact the dealer), stays on the main screen, turns the displayed image upside down, or the image may scroll/flash.
The rear camera has worked intermittently for the last several years. I am aware that the 2015 Ford Escape was included in the recall for rear camera issues, but mine is a 2014 and has the exact same issue.
Rear view camera only operates intermittently. Most of the time it comes up with a message that says camera unavailable, and then goes to a blank screen. I was surprised and disappointed that this vehicle was not included in the massive Ford rear camera recall that was just issued
Backup camera went blank. The screen said camera not available contact dealer. This was about a month ago. It took a week to get an appointment at the dealer to get it checked. I had to replace the camera. It cost almost $900. On several occasions as I backed out there were cars and people I could not see until they were very near to my car. I saw there is a recall for cameras starting with the 2015 models. I think it should be extended to 2014. My car only had 44000 miles on it when the camera went.
Why is a vehicle rear view camera not listed as one of the "Problem Parts" above? I reported twice in previous years that the rear view camera on this vehicle intermittently fails and is an ongoing safety issue. Please add 2014 Escapes to your recent recall notice to safeguard this owner and the public.
Rear view camera quit functioning appropriately on 09/05/25. The dash displayed the message “Camera is unavailable. Please contact your dealership.” Since the first incident of the camera not functioning, the camera functions intermittently, more often not functioning. No one other than the vehicle owners have confirmed the camera error.
The rear back up camera routinely appears upside down, in readable lines, a blue screen, or unable to get camera image. Inconsistent and a engine reset makes camera available again. Loss of camera could result in increased backover, crash and injury risk. Able to reproduce every time I reverse for now than 30 seconds or when I shift to reverse then drive then reverse again. A similar recall had been issued for other Ford vehicles 2015 and newer.
1. My backup cameral is malfunctioning. 2. I use it for visual safety when I put my car in reverse. 3. The back up camera either does not work or it shows the image upside down. It has not been confirmed by a dealership because it is easy to identify by me. 4. No, it has not been inspected by anyone else. On line, the 2014 Ford Escape Titanium has been identified with these issues however, for some reason my VIN (vehicle) is not on the list for recall. 5. My camera first started malfunctioning about a year ago. I can not have it looked at except at my expense which does not seem appropriate since others of the same year, make and model have been recalled due to the same issue.
The back-up camera works sporadically and when it does work, it remains on for a few seconds when the vehicle is placed in drive and moving forward.
Backup camera goes blank when you put the car in reverse. I have no visual. It has been this way for over a year and it has been reported to you before. Now there is a ford recall for this exact issue but my year car isn’t included.
leaking coolant and heat only blows hot when reving at consistent speed , and ac not blowing cold
The factory-installed rear backup camera image flips upside down while in the car is in reverse and some times won't even turn on. Ford knows about the defective cameras.
Coolant bypass valve issues leading to engine overheating and coolant reservoir cracks and breaking down and needing replacements, multiple.
High engine temperature stop safely error message displayed. Can’t drive sounds awful
I have been leaking coolant when we looked at it to fix it the o-ring was warped and looked pinched and a piece of the coolant outlet flange was broken off
The right side rear door latch assembly broke. The rear door will not latch and stay closed.
In April of 2021, my 2014 Ford Escape began to die on take off and my Service Engine light came on. They removed and replaced the coolant reservoir. I took my car back to the dealer because it continued to run hot. I was told that they found nothing wrong. In October of 2022, the Surge Valve was replaced. In November of 2022, it was recalled for the Shifter Cable Bushing and a protective cap. That was replaced as well as a valve cover gasket. On August 9, 2024, it was diagnosed has needing a fuel pump because it would die upon take off. My car continued to die upon takeoff. I was told then that it was the fuel injectors and to run premium gas through it and to try using a different key fob because the computer was showing a problem with the ignition. On October 28, 2024, I brought my car to the dealer because it would still die upon take off. It also sounded like it was idling rough. My CD player would accept and eject the CD, but would not play. I asked that the whole car be looked over to see if there was anything else that needed attention. The following was the diagnosis," coolant bypass valve connector burnt and valve also burnt in connection; found the coolant bypass valve is distorted." They replaced the coolant bypass and coolant bypass valve connector pig tail. The following was also diagnosed, "found the front audio control module has an internal fault; the bottom engine cover damage; found passenger side rear wheel well hanging; removed and replaced spark plugs and coils boots." I declined service for the CD player, the bottom engine cover and the rear wheel guard due to the cost to repair. The following was also on the invoice, "accessed diagnostic port and performed scan to find trouble code P26B7 which is related to Coolant Bypass." My car still dies upon take off. I have faithfully taken care of this car, having oil changes and multi-point inspections done every 3000 to 5000 miles. I cannot afford a new car at this time.
i was driving in the freeway and my car stop and start the fire from the motor right away, i got scared but i was able to get out safely to call 911 and police show up and tried to used the extinguisher but it was to much flames and fire department show up to help . My car was completely total loss from the fire . My car was in good condition and didn't have any mechanic problems , i bought the car a few months ago before the accident from a dealership but we didn't any warranty from the dealer i try to get contracts to the dealer but they told me to complain with the Ford dealer, i try to contact to the Ford dealer to make a complain but I haven't get any response.
I know there was a cyber-attack, it is all very bad timing. Disclaimer. I did educate myself. Door latch broke on rear drivers side and currently 6/22/2024 my door will not close and it's being held shut with ratchet straps. It did not have a warning beforehand, just a rattle. I thought the rattle was another issue but it wasn't. I was told by my mechanics during inspection there was a recall, also my car insurance. Granted I didn't immediately jump on it. My mother owned the car before me, she took the letters to a Ford Dealership in Barre/Montpelier, she was completely dismissed. After I took the car over a few years ago, I got a couple letters but nothing in the last year. I do take my part of the responsibility for not fixing it sooner. My mom was dismissed so I kind of was weary that I would be too. Now, I feel like it was warranted. 3 out of 4 were NOT able to confirm the recall but the last one I called NuCar in St. Albans VT was able to look it up. Now I question the other dealerships. I called 4 Ford dealerships, ALL but ONE was willing to help me. I am supposed to go Monday 6/24/2024 to NuCar in St. Albans VT. I had to explain it's a safety issue, my child is in the car with me, I drive the interstate to work and I have no other means of travel. I'm a single mother, no money, wasn't even offered a rental. I can't understand why when there isn't a computer, there's no will? Backup protocol? I was offered a courtesy shuttle with no guarantee that I'd get a ride home. I have the ability to work from home, I was asked if I had a laptop, yes I do but I have a [XXX], so TV/food in the waiting room? I understand the logic behind the question, I really do. I'm so beyond hurt/frustrated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have an oil and coolant leak in my 2014 Ford Escape. My mechanic said there is a recall for this issue, but It is not coming up under my Vin. My mechanic says the car is dangerous to drive because it can catch on fire. I see that there was a big recall with the Ford Escape for this issue and I am disappointed that my vin # is not included. Very frustrating because this is an extremely serious matter that could result in loss of life and Ford does not want to fix it!!!! The issue has been confirmed with my service garage and online.
I have had the same AC Line replaced in my car on six different occasions by three different mechanics. Part number: CV6Z19D742F. Today I was told by Ford that it is just a faulty/bad part design and there’s not much I can do short of getting a new car. Very disappointed this is the answer I got after spending nearly $1,000 on fixing this problem.
Lug-nuts corroded under the plating causing the service dealer (NTB) to not be able to get the proper size wrench on them to remove and then re-tighten. They said new lug-nuts would be required to service the tires (been driving and servicing vehicles for 50+ years, this is the first vehicle I had to replace the lug-nuts). Had to purchase a new set of 20 lug-nuts to resolve the issue. Unfortunately, it is a bad two piece design on the lug-nut and should be re-engineered. I could have forced the lug-nuts off myself, but if this happens to my wife or daughters when they need to replace a flat, it would be a big safety concern. Ford should address it.
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Quick Summary
The 2014 Ford Escape has 139 UNKNOWN OR OTHER complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.