2016 Ford Escape Steering

Steering went out suddenly and i was unable to move my steering wheel in the middle of driving. I had no warning lights or other symptoms before losing steering.

The contact owns a 2016 Ford Escape. The contact stated that the power steering assist failed to function as intended, and the steering wheel was stuck while attempting to turn the steering wheel to the left or the right. There were no warning lights illuminated. The failure had progressively worsened, and it was difficult to maneuver the vehicle. The vehicle was taken to the dealer, who diagnosed that the power steering system had failed and needed to be repaired. The vehicle was taken to another dealer, AutoNation Ford Panama City (730 W 15th St, Panama City, FL 32401); who confirmed the diagnosis from the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.

The contact owns a 2016 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the driver became aware that the electric power steering was not functioning properly, which required the driver to increase the efforts to steer the vehicle. The contact stated that the vehicle returned to normal functionality, but the failure had been recurring while driving. No warning lights were illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The contact related the failure to an unknown recall that did not include the year of the vehicle. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 122,000.

My steering wheel became loose on my 2016 Ford Escape while driving the car. I went home due to this safety hazard so not to cause a major accident. I went online to see if there was a recall on my car for this safety item. I found out my car had no recalls however, the 2014-2018 Ford Fusion and the Lincoln MKZ were recall for steering wheels detachments. I went to Coggin Ford (Jacksonville, FL) to inspect my car. Ford did not find a recalls on my car and found the steering wheel bolt that holds the steering wheel to the steering column was loose. They removed the bolt and installed lock-tight just like in the recall of the other vehicles. I have a video of the loose steering wheel prior to delivering the car to Ford, Ford sent a video on the required service to fix the loose steering wheel, and I have invoice showing Ford repaired the loose steering wheel. I scanned the invoiced into the system. Ford service video is in an MP4 format and unable to change, if you give me an email address, I can forward the service request video to you to view. I took a video of the loose steering wheel with my cell phone however, the video is too large to forward in this document. If I could get a cell number, I could forward this video to you.

The contact owns a 2016 Ford Escape. The contact stated that upon reversing out of the driveway, the power steering assist failed with the "Steering Assist Fault Service required" message displayed on the instrument panel. The dealer was notified of the failure and instructed the contact to bring the vehicle to the dealer. The vehicle was taken to the dealer and the contact was informed that the steering angle sensor module was defective. The mechanic replaced the part and then discovered that the steering was not operating as needed. The manufacturer was notified by the dealer about the issue and the contact was informed that the gear assembly needed to be replaced. The contact reached out to the manufacturer and was informed that the VIN was not under recall. The contact was then provided an estimate for the repair. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 33,000.

Driving for about two weeks with a "sticky" steering wheel. Driving down the road one night, received Steering Fault, Service Now message. Power Steering was barely responsive. Parked car overnight, came out to car in morning, received Steering Loss, Stop Safely message. Power Steering was not functioning in the vehicle at all. Complete loss of power steering is a safety hazard while driving down the road. The problem was reproduced at the dealer and an independent shop. Recommendation to replace steering rack and outer tie rods.

The contact owns a 2016 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the power steering assist warning light illuminated. In addition, the power steering wheel was not functioning as intended. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer where it was diagnosed with a failed steering rack. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 15 MPH pulling out of a parking lot, the vehicle lost power steering functionality. The contact stopped, turned off, and restarted the vehicle to attempt to reset the power steering functionality. The contact stated that the power steering functionality failed to return to normal functionality. The contact drove the vehicle to a local dealer. The dealer had not yet diagnosed the vehicle. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,000.

I am having the same problems with the 2016 Ford Escape that is listed in Recall Campaign/NHTSA#15518/15V340 with a loss of electrical power that controls the steering with the steering wheel; turning to the right or left. Loss indication from steering assist. The exact same problems listed under this recall. Vehicle is not safe to drive because cannot control the steering wheel. I need it repaired because it is my only transportation back and forth to physician offices and hospital. Being elderly, it is a danger to me.

Problem: The steering loss stop safety light came on as I was on the highway with a total loss of steering. (Steering locked up). Traffic of said highway was going from 4 lane to two lane with two northbound semi’s as I was headed southbound. Steering locked up and pulled me into northbound lane. How the semi’s missed me was a higher power looking out for me. I’m trying to figure out how to get it home as we speak. I haven’t tried to have any professionals look at the car nor did I seek a police officer as I made around the semi’s and they kept going. This is a terrible situation to be put in no matter if a malfunction happens it SHOULD NOT prevent me from or have the potential to completely loose control of the vehicle. I would expect Ford to help me with this situation at THEIR cost asap prior to seeking legal options. Yes warning light and bells for steering loss stop safety. No prior warning.

The power steering control module (PSCM) that replaced my original PSCM failed while I was driving with my 4 year old in the car and I lost power steering completely. We have been told it was reproduced by the dealership service center at 1hour 32 minutes of the car running. The car is at the dealership for the 3rd time for this issue and the warning light that came on was Steering Assist Fault Service Required.

The Power Steering Control Module failed as I was driving with my children in the car and I lost all power steering abilities. The car was taken to the dealership service department and reproduced and confirmed by the dealership. This part was replaced and it happened again 5 days after receiving the vehicle back. The Light that comes on states "Power Steering Assist Failure." this light began to happen when driving in very congested conditions and intermittently. After the repair and when the light came back on I was driving with my 4 year old in the car and completely lost power steering.

The car has a clicking noise and recently I lost power steering. I didn’t see any codes but was not looking as I was terrified I couldn’t get home.

As I was turning onto a street the power steering assist fault light briefly flashed and the car lost all power steering causing me to nearly hit oncoming vehicles. It was impossible to steer the car. After stopping and waiting several minutes the power steering returned. This is the second incident I have had like this with this car.

While driving my 2016 Ford Escape my steering became hard to turn and a steering fault light came on the dash. I was able to make it home but the car is very hard to turn which is very scary and unsafe. The car only has a little over 100,000 miles on it and we have already replaced a transmission at around 90,000. I don't think buying another Ford is in our future due to all the issue we have experienced and at our cost. I called the dealer to address the issue and they are 3 months out so how do I get out and back to work with the issues that I am facing?

The contact owns a 2016 Ford Escape. The contact stated while at a traffic light, the steering wheel locked inadvertently. The warning message "Steering Wheel Default" was displayed. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact was able to continue driving; however, the failure reoccurred after restarting the vehicle. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 108,000.

While sitting at a stop light the electric power assist warning light came on and I lost all power steering. I tried turning the car off and on several times to reset system but had no effect. It is extremely hard for me to steer and impossible for my wife If this had happened while the car was in motion an accident could have occurred. This car is a 2016 with approx. 50,000 miles and has been immaculately maintained and in like new condition. This is a known error with fords electric steering assist on many models and a recall needs to be implemented on this year and model. This a quite an expensive burden placed on owners of an almost new vehicle.

The contact owns a 2016 Ford Escape. The contact stated that when they turned on the vehicle, the steering assist fault warning message displayed. The power steering had failed and the vehicle was now operating with manual steering only. The contact had made an appointment with the dealer however the vehicle had not been seen as of yet. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 17,000.

The contact owns a 2016 Ford Escape. The contact stated that the steering wheel was significantly difficult to steer. The message Steering Default was displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. Additionally, the contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle and continued driving. However, the failure reoccurred and the vehicle was towed to an unknown dealer where it was diagnosed with transmission failure. The vehicle was then towed to an independent mechanic where the transmission was rebuilt; however, the contact stated that upon attempting to drive the vehicle, she shifted into drive(D) however, the vehicle failed to respond and remained idling. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the power steering failed which made the vehicle harder to steer. The contact stated that the power steering warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 14V284000 (Steering). The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 50,096.

I received the "Steering Assist Fault Service Required" message as I was parking. Because the wheels became stiff I had to wait an hour to drive again. At the same time I received the 911 assist error. This was not the first time that it happened to me. Previously I took the car to the dealership and they did not fix it.

I WAS IN A DRIVE THRU AT MCDONALD'S AND I TURNED MY WHEEL TO PULL AROUND AND MY STEERING WHEEL LOCKED UP AND HAS BEEN DOING THIS ON AND OFF WHEN I DRIVE.

STEERING FAILED WHILE DRIVING. IT BECAME VERY DIFFICULT TO TURN THE STEERING WHEEL WHILE DRIVING. MADE LOUD GRINDING SOUND AND VERY DIFFICULT TO MOVE THE WHEEL. AS THE VEHICLE BECAME UNDRIVABLE, IT HAD TO BE TOWED.

MY WIFE WAS RETURNING FROM THE STORE WHEN THE STEERING GOT STIFF. AS IF THE POWER-ASSISTED STEERING HAD FAILED. SHE MANAGED TO GET IT HOME SINCE SHE WAS ON OUR ROAD AND ONLY HAD TO TURN INTO OUR DRIVEWAY. I TOOK IT OUT AND THE STEERING WAS OK FOR ABOUT A MILE. THEN IT DID THE SAME FOR ME. FORD HAS HAD THIS ISSUE WITH SEVERAL OF THEIR VEHICLES FOR SOME TIME NOW. MANY HAVE BEEN RECALLED AND THIS ONE SHOULD BE. I HAVE READ MANY COMPLAINTS AND REVIEWS ABOUT THIS ISSUE. I BELIEVE THIS IS A SERIOUS ISSUE. IF THE STEERING FAILS AT AN INOPPORTUNE TIME PEOPLE COULD BE KILLED.

WENT TO LEAVE MY HOUSE FOR WORK AND STARTED MY ESCAPE AND HAD NO STEERING. THE STEERING WHEEL WAS FROZEN STUCK. I HAVE NEVER HAD THIS PROBLEM AS I BOUGHT THE CAR BRAND NEW. HAD IT TOWED TO A MECHANIC AND WAS TOLD THERE ARE TONS OF COMPLAINTS ABOUT FROZEN STEERING WHEELS IN THE ESCAPES AND THERE IS NO FIX FOR THE PROBLEM. ONLY THING I CAN DO IS START THE CAR AND LET IT WARM UP FOR AN HOUR, OR UNTIL THE STEERING BOX GETS TO 42 DEGREES AND THE STEERING WHEEL WILL UNFREEZE. THEN WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL TRIES TO LOCK UP AND NOT TURN. THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND CORRECTED BEFORE LIVES ARE LOST!!!!!!!!!