26 complaints reported

2020 Ford Expedition UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
26
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2026

In 2023 while the vehicle was still under warranty, the vehicle would slip gears while accelerating. After being told it was fixed by a Ford dealership, it worked until 2024, as the vehicle hit 60,020 miles. Over 1000 dollars of repairs to the transmission, it is happening again. No help from either Ford or the dealership that worked on it twice.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Aug 2023
Jan 2026

The first incident occurred while the vehicle was parked and unattended. There was no accident, no object strike, and no visible prior damage. The rear back glass suddenly exploded outward, creating a dangerous situation due to flying glass fragments. After replacing the glass, the same issue occurred again under similar circumstances β€” no collision, no vandalism, and no visible reason that would explain structural damage. The glass shattered without warning. This raises serious safety concerns because: β€’ The spontaneous explosion of the rear glass could cause injury to occupants. β€’ It creates a driving hazard if it occu

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Nov 2025
Dec 2025

i had the backup camera replaced last year when it failed under warranty, paid a $100 deductible to Ford. Now the backup camera has failed again. Why isn’t my vehicle included in the recall?

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: May 2025
Oct 2025

The back up camera is not working shows a blue screen or a black and white screen with lines through it. Can't change radio or connect a phone to it or change the temperature on the screen. Navigation stops working on the screen and won't display anything. Sometimes the screen won't shut off when vehicle is shut off or won't turn on and stays blank when the vehical is in motion and cant control anything at all.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Jul 2025
Apr 2025

The rear back up camera has recently been glitching and most times has a solid blue screen when car is in reverse. It was in for diagnostics, report came back stating: Verified customer concern; screen turns blue when vehicle is placed in reverse. Retrieved CMDTC B115E 08 stored current in IPMB. Verified gear selected matches commanded data in IPMB. Removed and tested circuit with known good camera, and rear view image works each time vehicle is placed in reverse, confirming circuit is good.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Mar 2025
Jan 2025

Sunroof explosion while driving on the highway. Loud bang rattled the driver and passenger. Driver was able to maintain control of the vehicle, but it could have been catastrophic for our vehicle and the vehicles around us if control was not maintained. Our Ford dealer said he has heard of sunroof explosions before. Dealership has the vehicle and is awaiting authorization to repair. Allstate Insurance is also involved. There was no warning anything was wrong. This vehicle was bought brand new (1 owner) and is now 5 years old, has run great and has been properly maintained at our local Ford dealership.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Mar 2025
Dec 2024

The under carriage splash guard gets wet keeps tearing off. It is made of a felt material and it is a widely known problem. I have replaced 1 already and the 2nd has now failed. The is a safety issue.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Mar 2023
Dec 2024

Transmission went out due to faulty chip/ A/C went out due to faulty compressor

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Dec 2024
Nov 2024

The rear backup camera intermittently displays a blank or distorted image. I noticed online that there was a recall (20V575000) as follows. However, my Ford dealership says they are not honoring it for my vehicle. Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: May 2023
Oct 2024

Vehicle is at 53k miles and the blower motor already has failed. No cool air to the entire rear portion and intermittently no airflow to the front.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Oct 2024
Sep 2024

Driving down a highway the right side front trim that extends from the top of the windshield to the front of the luggage rack ripped off and it took a piece of the luggage rack off with it. It caused the vehicle behind me to swerve to avoid hitting it and nearly caused an accident. My local Ford Dealership told me that there is an active recall # 24S02 currently exists for similar reasons but does not currently cover my 2020 vehicle.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Sep 2024
Sep 2024

Transmission failure with gears 2-3-4-5-7. Hard jerking and shifting when attempting to accelerate. Transmission slips while driving especially at stop lights which can cause an accident or rear end accident. Putting other drivers at risk by not being able to fully control acceleration of vehicle coming on or off highway ramps. Ford dealership and dealership of purchase has been made aware of issues with vehicle. Gear shift failure as well has service wrench appears when troubles start and continue. Issues 1st appeared in April of 2024.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Jun 2024
Apr 2024

The evaporator hose was faulty and wasn't connected right. It caused water to settle under the passenger side carpet and mold to grow underneath. Wire wraps along the inside of the door and base floor also have mold. Myself and family breathing in mold spores is a complete health risk. It has been confirmed by a Ford dealership and an insurance representative was contacted who also confirmed. There were not any warnings of this failure. The dealership stated this has been a common problem but has not be recalled for this type of vehicle at this time.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Aug 2024
Apr 2024

10 Speed Transmission has been rebuilt but did not solve problem. Ford refuses to issue a recall even though they have had many class action law suits and other complaints about this transmission. The issue is: Jerking, Harsh shifting, Lunging, Clunking, Hesitation, and Sudden loss of power. This happens every time it is driven from about a month after it was rebuilt to today. It has never stopped.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Jan 2023
Mar 2024

While driving, if another vehicle passes while on a two line road, the hood will raddel. Getting out and inspecting I see flex in the hood where attached to hydraulic to hold hood up. The weekend I bought our Ford Max, we went to NC, while driving we saw flexing in the hood, at the time we thought it was illusion from reflection from the guard rail. We continue to have flexing would call it buckling and can hear the hood trying to separate from the latch. If some one forgets to shut the hood or latching lock fail, the hood will fly up and cause an accident.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Feb 2024
Aug 2022

I was driving my Expedition and the sunroof exploded out of nowhere. I had the screen closed so no one was injured.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Aug 2022
Jul 2022

Driving on freeway and slowed down due to traffic and trucks ahead. Got over into left lane, accelerated and vehicle stalled then jerked forward. Wrench light came on. Got off the freeway, turned vehicle off and waited 5 minutes. Another time was driving up the grapevine to LA, vehicle stalled and again quickly accelerated forward. I got off the freeway to allow the vehicle to rest. Third incident, driving on freeway, wrench light again appeared. When taking long road trips, I must stop every 2 hours in order for vehicle to not stall and to eliminate having transmission issues.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Jan 2022
Apr 2022

While driving down the highway I heard a noise of something on the roof of my car I looked in the rear view mirror and saw a chrome piece blowing along the road. When I got to my destination I noticed the roof rack front rail cap was missing on the passenger side. The drivers side was secured and not loose. I did see a recall for a 2017 explorer for the same issue but nothing for my car

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Apr 2022
Mar 2022

The contact owns a 2020 Ford Expedition. The contact stated while driving approximately 35 MPH and going down a hill, the vehicle experienced unintended acceleration. There was no warning light illuminated. The contact stated that the power steering operated as needed however, the brakes failed to operate as needed. The contact steered through an intersection as the vehicle continued to accelerate. Additionally, the Forward Collision Avoidance systems had not activated. The contact attempted to apply the parking brake however, the parking brake failed to engage. The contact stated that the vehicle then decelerated independently and she was able to stop the vehicle. The vehicle was towed to a hotel. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Mar 2022
Feb 2022

The MOONROOF EXPLODED- PLEASE come look at it before this kills someone!!!!!! Had the curtain been open the glass would have gone all over my children, it also poses danger to those that might be driving behind/around you should the glass fly into their vehicle/passerby's. It appears this has been a issue but a recall has yet to be issued which is mind blowing to me- as these vehicles often are hauling large families posing a huge safety risk. There were NO WARNINGS!!!!!!!!!!!! GLASS EVERYWHERE_ ADDRESS this before someone gets killed!!

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Feb 2022
Aug 2021

THE POWER RUNNING BOARD ON THE PASSENGER SIDE IS MALFUNCTIONING. TWICE IT HAS OPENED AND THEN STARTED SHUTTING WITH THE DOOR OPEN AND MY CHILD'S GOOD ON IT, ALMOST CLOSING WITH THEIR FOOT IN IT. I HAVE TAKEN IT TO THE DEALER BUT THEY COULD NOT REPLICATE THE ISSUE. I AM TAKING IT IN AGAIN NEXT WEEK. THE VEHICLE WAS NOT TURNED ON AND WAS IN PARK.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Jul 2021
Jun 2021

While traveling at highway speed on I-95 North around 10AM, the vehicle brake quickly and abruptly activated which reduced the vehicle speed by 15-20 MPH. Within seconds, the vehicle returned to previously set speed with Adaptive cruise activated. This incident occurred while passing a tractor trailer truck. The truck was in the center lane and I was passing on the far left lane. As I started to pass the truck, the brake activated when within 10-20 feet of the truck for a moment then returned to previously set speed (75 MPH). This happened so quickly and unexpectedly, I did not notice any warning indicators on the dash display. Fortunately there were no vehicles closely behind me so there was little risk of an accident this time! Due to this incident, I have not used adaptive cruise since nor have I taken the vehicle to a dealer.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Sep 2021
Apr 2021

WHILE THE VEHICLE IS STATIONARY, I AM STANDING AT THE BACK WITH THE LIFTGATE OPEN AND THE LIFTGATE STARTS TO CLOSE.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Dec 2020
Jan 2021 Fire

2020 EXPEDITION. CAUGHT ON FIRE SPONTANEOUSLY AND BURNED DOWN

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Aug 2021
Sep 2020

BACK UP CAMERA STOPPED GIVING ANY WARNING AND DISTANCE TO OBJECTS. IF NOT AWARE OF THIS IT COULD CAUSE THE CAR TO STRIKE AND OBJECT OR ANOTHER VEHICLE.

Type: Vehicle, Vehicle: 2020 FORD EXPEDITION, Manufacturer: Ford Motor Company
Incident: Dec 2020

Trend Over Time

Complaints by year

Quick Summary

The 2020 Ford Expedition has 26 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.