2015 Ford Explorer Suspension

IN LESS THAN A MONTH TIME THE CONTROL ARMS AND BACK TIE ROD ENDS SNAPPED COMPLETELY WHILE JUST DRIVING ON NORMAL FLAT ROADS. COSTING $1,000'S IN DAMAGE REPAIRS . THE WHOLE BACK END GAVE OUT SWERVING MY WHOLE VEHICLE WHILE I HAD CHILDREN IN IT.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 10 MPH, SHE HAD ATTEMPTED TO MAKE A LEFT TURN AND LOST COMPLETE CONTROL OF THE POWER STEERING AS THE TRACTION CONTROL WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT HAD THE VEHICLE TOWED TO KIA OF DULUTH (1701 W MICHIGAN ST, DULUTH, MN 55806) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO A RECALL. THE VEHICLE WAS THEN TRANSFERRED TO NORTHSTAR FORD (1420 MILLER TRUNK HWY, DULUTH, MN 55811) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL AND THAT THE VEHICLE WOULD HAVE TO BE REPAIRED OUT OF POCKET. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.*DT

REAR TOE LINK - REAR SUSPENSION MAY HAVE WELD CRACK AT BUSHING HOUSING ATTACHED TO THE FRAME -NO INCIDENT YET. *TR

THERE WAS A RECALL ON MY 2015 FORD EXPLORER FOR THE TOE LINK SUSPENSION REPLACEMENT. I HAD OT FIXED ON 1/7/20 AND ON 2/14/20 I WAS DRIVING ON 106 IN SPRINGFIELD VERMONT DOING 50 MILES PER HOUR AND THE TOE LINK SUSPENSION THEY REPLACED BROKE AND I LOST TOTAL CONTROL OF MY SUV. ALL MOST HAD HEAD ON COLLISION I WAS ALMOST KILLED. I HAD IT TOWED TO FORD DEALERSHIP AND THEY TOOK IT APART AGAIN AND STATED THAT THE REASON THE TOE LINK SUSPENSION CONTINUES TO BREAK IS DUE TO THE NUCKLE AND BUSHINGS. AND FORD CORPORATION SAID IT WAS NOT COVERED AND THERE FOR I WAS RESPONSIBLE FOR THE REPAIRS AND TOTAL COST. WHICH IS $2,411 I DO NOT HAVE THAT KIND OF MONEY. MY SUV IS STILL AT FORD DEALERSHIP. NEED HELP RESOLVING THIS ISSUE AND GET MY SUV FIXED AS IT IS THERE CAUSE OF THE BREAKAGE. PLEASE TELL PEOPLE NOT TO DRIVE THERE VEHICLE IF THERE TOE LINK SUSPENSION IS BAD CAUSE WHEN IT GOES YOU HAVE NO CONTROL OF YOUR STEERING. AND YOU NEVER KNOW WHEN ITS GONA HAPPEN. IT'S LIKE SLIDING ON ICE SIDE WAYS. VERY SCARY. NEVER WANT TO GO THOUGH THIS EVER AGAIN. THIS HAPPEN ON A BUSY STREET WITH ON COMING VEHICLES THAT SOME HOW I DIDNT HAVE HEAD ON COLLISION. I DO NOT HAVE PICS AS MY VEHICLE WAS TOWED TO FORD DEALERSHIP. HIDE TIRE ON PASSENGER SIDE POINTED OUT AND WOULD DRIVE SIDE WAYS AND THAT'S WHAT I WAS DOING AT 50 MILES AN HOUR. NOT A GOOD FEELING

WITHOUT HITTING POTHOLES OR BARELY EVEN DRIVING THE CAR DUE TO CORONA. NOW THE AXEL DECIDES TO GIVE UP. DRIVING TO AN APPOINTMENT I WENT TO TURN INTO THE PARKING LOT AND HUGE CRACKLING SOUND CAME FROM THE DRIVER SIDE AXLE. ONLINE IT SAYS IT SEEMS TO BE A VERY COMMON PROBLEM.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE CONTACT CALLED ART HILL FORD LINCOLN AT 877-804-9059 (LOCATED AT 901 W LINCOLN HWY, MERRILLVILLE, IN 46410) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS UNSTABLE WHEN DRIVING AT VARIOUS SPEEDS ON UNEVEN TERRAIN. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. PARTS DISTRIBUTION DISCONNECT.

RECALL ITEMS SUSPENSION UNSTABLE WHILE IN MOTION

AFTER LEAVING MY COMMUNITY PROPERTY WITH MY 2015 FORD EXPLORER, I TURNED LEFT AT APPROXIMATELY 5-15 MILES PER HOUR AND SUDDENLY I HEARD A CLANK/SCRAPE AND LOST CONTROL OF VEHICLE (IMAGE 1). SEE SCRAP ON CEMENT WHERE VEHICLE CONTROL WAS LOST IN THE STREET. VEHICLE STOPPED AT END OF SKID MARKS (IMAGE 2). AFTER TURNING LEFT (EAST) , I IMMEDIATELY LOST CONTROL OF VEHICLE WHERE ORANGE VAN IS LOCATED, WHICH IS BELIEVED DUE TO AXLE BREAK (IMAGE 2). AFTER LOSING CONTROL, VEHICLE VEERED LEFT TOWARDS CURVE. I CONTINUED TO FIGHT FOR CONTROL AND VEHICLE HIT THE CURVE WHILE VEHICLE WAS HEADED BETWEEN TWO TREES TOWARDS HOMES. FORTUNATELY, I WAS ABLE TO MOMENTARILY GAIN CONTROL BEFORE VEHICLE WENT DOWN EMBANKMENT AND RETURN VEHICLE TO MAIN ROAD. SEE SKID MARKS. MY VEHICLE ONLY HAD 75,038 MILES. THE FORD DEALERSHIP SAID THAT MY CONTROL ARM BROKE WHICH CAUSED THE INCIDENT. HOWEVER, THEY WOULD NOT TAKE RESPONSIBILITY OF THE REPAIR.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 30 MPH, THE REAR PASSENGER SIDE TOE LINK CRACKED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE PASSENGER SIDE TOE LINK, BUT THE FAILURE RECURRED WHILE DRIVING 40 MPH. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRIVER'S SIDE TOE LINK FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT ASSOCIATED THE FAILURES WITH NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE VEHICLE WAS TOWED TO BRAD MANNING FORD (402 MANNING DRIVE, DEKALB, IL 60115, 815-756-63250) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL; THEREFORE, THE CONTACT PAID FOR THE REPAIR. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

FRONT SWAY BAR LINKS HAD TO BE REPLACED BECAUSE THEY WERE BROKE. I BROUGHT MY CAR IN FOR THE RECALL OF THE REAR SUSPENSION. I HAVE NOT HIT ANYTHING OR BEEN IN A WRECK SO THERE IS NO REASON FOR THIS TO HAVE BEEN BROKE.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING, A WOBBLING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT CHECKED THE WHEELS, BUT DID NOT NOTICE ANYTHING ABNORMAL. THE WOBBLING NOISE BECAME WORSE. THE VEHICLE WAS TAKEN TO COLE FORD LINCOLN (410 E CHICAGO ST, COLDWATER, MI 49036, (517) 278-5661) THE DEALER WAS IN THE PROCESS OF PERFORMING A REAR ALIGNMENT. THE CONTACT DID NOT KNOW THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE CONTACT CALLED TOMMIE VAUGHN FORD AT 888-841-4361 (LOCATED AT 1201 N SHEPHERD DR, HOUSTON, TX 77008) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THERE WAS NO PROVISION FOR A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CONSTANT STEERING POPPING NOISES INCLUDING OCCASIONAL STEERING BINDING AND LOCKING UP. I HAVE HAD A FEW INCIDENTS WHERE I NARROWLY AVOIDED AN ACCIDENT AFTER STEERING LIMITED TO APPROXIMATELY 30 DEGREES. I HAD TO MUSCLE THE WHEEL, AND AFTER A LOUD BANG, FULL STEERING ROTATION WAS REGAINED. LIKELY THE SAME ISSUE AS IN PREVIOUS YEAR MODELS WHERE STEERING RACK HAD TO BE REPLACED UNDER A MASS RECALL. DEALERSHIP ASSUMING IT IS THE SAME ISSUE, YET THE RECALL DID NOT CARRY OVER TO 2015'S WHICH SUFFER THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE FRONT SUSPENSION ON THE DRIVER SIDE COLLAPSED. THE VEHICLE VEERED TO THE LEFT AND HIT THE CONCRETE BARRIER, BOUNCED AND HIT THE RIGHT CONCRETE BARRIER. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AND A REPORT WAS ISSUED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE, TREATED AND RELEASED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE INSURANCE COMPANY LABELED THE VEHICLE AS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

VEHICLE MAKES GRINDING NOISE WHEN TURNING RIGHT. THIS VEHICLE JUST HAS 40K MILES AND THE STRUTS SHOULD NOT BE MAKING SOUNDS LIKE THIS. THIS HAPPENS WHEN THE VEHICLE IS IN SLOW MOTION AND IN REVERSE. THIS WAS RECALLED IN 2011-2014 BUT NOT IN 2015 AND I BELIEVE WAS IN AN ON GOING ISSUE. THESE VEHICLE WAS MANUFACTURED IN JULY 2014.

A BLIND SPOT SENSOR WARNING CAME ON SUNDAY 10-29 AT 10:30AM ON THE DRIVERS SIDE SENSOR WHILE AT A RED LIGHT. APPROXIMATELY 4 MILES LATER, THE CAR BEGAN SWERVING AND VEERED SUDDENLY TO THE RIGHT HITTING A CURB. WE CONTINUED SWERVING AND HIT THE CURB ANOTHER 3 TIMES AND CAME TO A STOP. THE CAR WAS OUT OF CONTROL AND WE WERE IN 4 LANES OF TRAFFIC. THE CAR IS AT THE FORD DEALERSHIP AND WAS DIAGNOSED WITH A BROKEN REAR SUSPENSION TOW LINK. A RECAL WAS ISSUED 4/26/16 STATING THE TOW LINK MAY FRACTURE AND ACCORDING TO FORD, MY VIN NUMBER IS NOT INCLUDED IN THE RECALL. IN JANUARY 2017, MY REAR HUB BEARING ASSEMBLY WENT OUT AND AND WAS REPAIRED UNDER WARRANTY AND HAS SINCE BEEN ANNOUNCED AS A RECALL ON 8/28/17

STABALIZER BAR MAKES RATTLING NOISE. VEHICLE ONLY HAS 40,000 MILES AND HAVE HAD DEALERSHIP LOOK AT IT. STATED THEY REPAIRED IT BUT FRONT END STILL RATTLES. AND REPAIRS ON THIS ISSUE NO LONGER COVERED UNDER WARRANTY. MAKES NOISES AS YOU TRAVEL DOWN THE HIGHWAY.

DRIVING HOME THE VEHICLE VEERED TO THE LEFT SUDDENLY AT APPROX 30 MPH. TRIED STEERING IT TO THE RIGHT BUT IT WOULD NOT. GOT OUT OF VEHICLE TO SEE THAT THE LEFT FRONT SUSPENSION WAS ON THE GROUND. IT HAD BROKEN AWAY FROM THE CAR WHERE IT HAD BEEN CONNECTED. LUCKILY I WAS NOT HURT JUST SHAKEN UP. IT HAD TO BE PUT ON A TOW TRUCK AND TAKEN TO FORD. *TR