2019 Ford Explorer FUEL/PROPULSION SYSTEM
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Accelerator stuck wide open while entering freeway. I also have a safety recall notice 24S02/NHTSA recall 24V031
On 3 separate occasions my car has stalled when driving. All three were after driving for several hours in hot weather. 2 of the times I had a quarter of a tank of gas and pressed on the gas to pass someone and my car stalled out immediately after. Both very dangerous scenarios. 3 time just this week. Driving for over 5 hours in hot weather conditions, but 3 quarters of a tank of gas and stuck in traffic and the car just completely stalled. Again a dangerous scenario on the highway. All three times after waiting for about 45 minutes the car will start again. Sluggish at first and then drives normal. It’s giving indications that it could be a defect in the low pressure fuel pump that has been a recall in other 2019 ford explorers, but my vin #is not listed as one of them.
Car would not start at certain times without warning. Sometimes putting us in an unsafe location. Finally vehicle was in a public parking and would not start and had to be towed to Ford dealer. The fuel pump and some other issues failed. Repair shop said it would happen with low gas, but we had over a half a tank. Total cost of bill without tow was $2132.02. Vehicle had 45,015 miles.
The catalytic converters for the Ford Explorer Utility Police Interceptor fail prematurely, degrading the emissions from the vehicle and causing the vehicle to fail emissions testing. Although Ford has implemented a Customer Satisfaction Campaign 22M06, they do not inform owners of the campaign or potential problem. My car was inspected by two Ford dealerships who simply cleared the error code (P0430) and made no mention of Campaign 22M06. The error code persisted as I replaced numerous other components (spark plugs, purge valve, oxygen sensors, Mass air flow sensor) trying to alleviate the problem over the last year. Only if you mention the campaign specifically will they inspect the vehicle for the purpose of replacing the the catalytic converters under warranty. Replacing these failing catalytic converters should be a recall because failure creates substandard emissions for thousands of vehicles.
When the vehicle is in outside in the direct sunlight, the extreme heat causes the fuel pump driver module to fail. When this module fails, it cause the vehicles fuel pump to stop sending fuel to the motor which causes the vehicle to turn off or run extremely rough, while driving and or stationary. The moduel has been replaced by world ford Pensacola once, and twice by an ASE Certified Master Mechanic, on 3 separate occasions.
At 53,000 miles I was driving down the highway and my vehicle sputtered and died leaving me stranded on the side of the road. The vehicle would not start. I took the vehicle to a local repair shop and had to replace the Fuel Pump for the vehicle. That was very low mileage to have an issue with a major part like a fuel pump.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2019 Ford Explorer has 6 FUEL/PROPULSION SYSTEM complaints on file. Review the timeline above for detailed owner experiences.