29 complaints reported

2019 Ford Explorer UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
29
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2026

Remedy not available in timely manner. This came out in 2024. Issue should be fixed and parts available. I am experiencing the wind noice due to this. Manufacturer Recall Number 24S02 NHTSA Recall Number 24V031 Recall Status Recall Incomplete, remedy r yet available

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2026
Dec 2025

Water is entering the rear liftgate which fills up during a rain event. This can potentially create problems with the electrical components mounted inside of the liftgate. i.e. Power door release, Rear defog, third bake light, window wiper, rear tail lights. These could short out or maybe cause a fire. It is already causing premature corrosion at the lowest end seam of the panel as the paint it now bubbling and beginning to seperate from the surface. This could also create a structural integrity issue with the liftgate. The rear glass is stationary. Not designed to open. Maybe this is a similar adhesion issue that the 2016 Transit connect had with the windshield which was recentlyn recalled for improper adhesion process/defect aloowing water to enter into the cabin.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2025
Jul 2025

The bottom part that holds the windshield down is coming off. My windshield sounds like it is going to fly off when I drive. It makes a constant loud noise when driving. This has been an ongoing issue for almost 2 years. Ford told me they couldn’t do anything about it.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2023
Jun 2025

The A-PILLAR TRIM has flew off on the freeway on 4 separate occasions. 3 different times I paid out of pocket to have it repaired, not knowing this was a manufacture defect. Ford keeps saying that they do not have the parts to repair it.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2025
May 2025

Difficulty getting the vehicle repaired in a reasonable time or without charge. Initial recall indicated parts would be available in the latter half of 2024. It is now mid 2025. Ford dealership indicates parts are not available for recall, BUT parts ARE available if I'd like to pay out of pocket for repairs. That seems fraudulent and the A-pillar trim on my vehicle is obviously defective and coming off the vehicle. This is hazardous and Ford should not be able to charge for repairs and not comply with the recall repairs.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2025
May 2025

It has been a year and a half since Ford recalled a part and they have yet to replace that part. It’s a year overdue from the timeline they claimed to be ready by.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2025
Apr 2025

The windshield lower molding is deteriorating. The molding has cracked and fallen off in several places. This has been happening over the last 6 months but has gotten much worse. It also makes a buzzing vibration over 50mph. I'm afraid that if it gets any worse the windshield may pop out in an accident. Unknown Unknown No warning

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2025
Apr 2025

The A-pillar trim on the driver's side around windshield is coming off, and poses a risk to other drivers if it flys off while driving down the road. A recall on Ford Explorers of the same year is already issued, does not include the Police utility of same year.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2025
Jan 2025

It has been more than a year later, Ford has not resolved the issue with the exterior A-Pillar. The response at the dealership has been, A) we do not have the parts or B) If you pay for them out of pocket, we can fix the issue. Which tells me they can fix the issue but chose to not do so because they are banking on owners paying for this recall. What recourse do I have?

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2024
Aug 2024

Drivers door will not lock. It will only lock if you push it down but doesn’t lock when taking off like it’s supposed to for safety.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2024
May 2024

I took my vehicle last year to the dealership to report the safety concern I had with a loose piece under my hood causing a flapping sound while driving. They determined the exterior a pillar was warped, loose and missing pieces. I received the recall in the mail a few weeks later, although they will not set up an appointment for me to resolve this issue. Not only does it state this is a potential safety concern, it has already been established this piece is defective on my vehicle. I also drive fellow associates around to meetings in my vehicle and it is putting them in danger along with myself and is bringing concerns it has not yet been addressed. The recall was sent to me a few weeks later on 01/26/2024.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2024
Oct 2023

Dec 2022- Windshield trim on passenger side ripped off while driving on the interstate. Sept 2023- noticed noise while driving. Checked driver side trim and noticed seal was gone. Trim was cracked along its entirety. Replaced before it also flew off

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2022
Oct 2023

Doing 70 mph and trim along passenger windshield broke in half and flew off

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2023
Jul 2023

Passenger's side A pillar trim piece broke and flew off at highway speed. This seems to be a previously identified manufacturer's defect not yet recalled.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2023
Jun 2023

Windshield and door trim is coming unglued and flaps while driving normal highway speeds.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2023
May 2023

OEM Ford Gen 4 SYNC 3 Nav APIM suddenly started sporadically functioning. Contacted Ford after viewing multiple recalls from previous years Ford vehicles with exact issue. After being told there was no recall on my 2019 Explorer, was given a quote of $170.00 to diagnose issue, $900 + for APIM module, plus installation and programming. We purchased a re-programmed APIM module and installed. Problem is now corrected. Recall needs entered on this unit. Attaching photos of front & back of bad unit: WY1W748K GR26A KB5T-14G370-DCA SERIAL NO. 205831 MFG - JANUARY 2019 ASSY NO. MAJ0673GX PANASONIC AUTOMOTIVE SYSTEMS MODEL FA-170-BCAR-HS IFT# RCPPAFA16-2032 FCC ID: ACJ-FA-170-BCARHS IC ID: 216B-FA170BCARHS ANATEL ID: 05008-16-09014 CMIIT ID: 2016AJ4795

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company Type: Vehicle, Vehicle: 9999 TBD TBD, Manufacturer: ODI Demo Co
Incident: Jan 2023
Mar 2023

I have a 2019 Ford Explorer. I have seen that serval people have reported the front windshield trimming flying off going down the road for no reason. I recently had to replace both of my window trimming because this happened to me. One flew completely off going down the interstate and the other one came off but lucky did not fly off with traffic around. This is very dangerous not only for the owner of the vehicle but other vehicles around when it flys off. I have contacted FORD and they do not want to reimburse me for the amount of money I have spent to get this fixed. This is not a default on the owners end, it is a FORD default. I feel as if Ford needs to reimburse. Again, this could be very dangerous for other drivers on the road when these prices fly off. Safety first.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2023
Feb 2023

Windshield trim falling off and deteriorating - windshield rattling - took to dealer to replace windshield trim - paid 642.00 to replace deteriorated trim - want a recall on this as it is very dangerous/ I also want reimbursement of 642.00 for repair

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2023
Jan 2023

Roof rack rails coming off car. Recall number 21S22. I took my 2019 Ford explorer to the local Ford dealer on 03/25/2022 and roof rails were repaired. Roof rails coming off again. I called Ford motor company again (CS-40164791). A lady named Fallon told me there is nothing Ford Motor Company can do. All recall attempts have been made. Roof rails did not look like this when car was new, plus the roof rails looked like new when local Ford dealer made first recall repair. Now coming off again. Roof rails may not have been repaired correctly or to recall recommendation. I have checked many Ford Explorer’s, in parking lot, between 2016 and 2019 none have roof rails sticking up 3/4 of an inch in rear of car like mine.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2022
Jan 2023

I have had the key pad replaced 2 times because it melts at top. It has melted again Should it be recalled

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2021
Jan 2022

We continue to smell exhaust fumes in the cabin on the vehicle.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2019
Aug 2021

The windshield weather stripping has Disintegrated . Half is missing. What’s left crumbles in your hand. I am get a picture, just not at this time. I will have it there is ever a follow up.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2021
Dec 2020

LAST 2 TIMES I HAVE DRIVE THE VEHICLE MORE THAN SEVERAL HOURS, A BURNT ODD SMELL HAS COME FROM THE ENGINE HOWEVER THERE HAVE BEEN NO CHECK ENGINE LIGHTS, ONLY AN ODOR OR CHALKY BURNT SMELL. I HAVE 3 YOUNG KIDS AND THEY SMELLED IT AS WELL. IT HASNT HAPPEND ON SHORT TRIPS I NOTICED AFTER LONGER TRIPS OF DRIVING

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2020
Dec 2020

CARBON MONOXIDE SMELL IN THE CAR WHEN DRIVING, WE TOOK THE VEHICLE IN TO THE FORD DEALERSHIP WHERE WE BOUGHT THE CAR, ON SEVERAL OCCASIONS, AND THEY TELL US THEY CAN NOT FIND A SMELL, OF A PROBLEM, SO WE HAVE JUST HAD TO LIVE WITH THE HORRID SMELL, WITH A NEW BABY AND ANOTHER SMALL CHILD RIDING INSIDE. VERY UNSAFE IN MY OPINION. WE ALSO NOTED THAT THE HORN IS VERY QUIET. ONLY HORN WAS INSTALLED IN THE 2019 FORD EXPLORER, AS OPPOSED TO THE PREVIOUS YEAR VEHICLES, THEY HAD 2 HORNS INSTALLED.

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2020
Oct 2020

I HAVE HAD THE CAR IN TO THE DEALER TWICE NOW FOR CARBON MONOXIDE ENTERING THE PASSENGER COMPARTMENT. I HAVE HAD A CARBON MONOXIDE DETECTOR THAT I PURCHASED FROM A RETAILER THAT SHOWS ELEVATED LEVELS ABOVE 60 PARTS PER MILLION WITHIN THE PASSENGER COMPARTMENT MY FAMILY HAS BEEN EXPERIENCING NEUROLOGICAL SYMPTOMS RELATED TO THE CO EXPOSURE

Type: Vehicle, Vehicle: 2019 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2020

Trend Over Time

Complaints by year

Quick Summary

The 2019 Ford Explorer has 29 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.