2019 Ford Explorer Structure

The contact owns a 2019 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the windshield. The vehicle was taken to a dealer, and the contact was informed that the exterior A-pillar trim retention clips were loose and needed to be replaced, and the contact was provided an estimate for the repair. The contact then received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts for the recall were not yet available. The dealer was notified of the failure, and the contact was informed that parts were not yet available. The manufacturer was made aware of the failur,e and the contact was provided the same information from the dealer. The vehicle was not repaired. The failure mileage was 64,000.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE). The contact stated that the passenger's side A-pillar was loose. The vehicle was taken to the dealer, and the contact was informed that the part to do the recall repair was not yet available. The vehicle was not repaired. Most recently, the contact noticed that the driver's side A-pillar trim was loose. The vehicle was not repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000. The VIN was not available.

The contact owns a 2019 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side door exterior B-Pillar trim clip attachment detached. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 24V031000 (Structure); however, the dealer informed the contact that the driver's side door exterior B-Pillar trim failure was not listed in the recall. The contact was informed that the B- Pillar Trim needed to be replaced at the owner's expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the windshield exterior A-pillar trims were loose, and there was a noticeable windy sound coming from the windshield while driving. The vehicle was taken to the dealer, where the contact was informed that the parts to do the recall repair were ordered. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.

The contact owns a 2019 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal buzzing sound coming from the windshield. The dealer was made aware of the failure. The contact stated that a technician arrived at the residence and inspected the vehicle, and placed duct tape around the front windshield. In addition, the contact was informed that the vehicle would fail an inspection with duct tape around the front windshield. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts were not yet available. The vehicle was taken to the dealer several times; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was unknown.

The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact stated that after a visual inspection of the exterior of the vehicle, the driver’s side roof rack rail had detached. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V316000 (Structure). The VIN was included, but the vehicle was repaired in October 2025. The manufacturer was not notified of the failure. The failure mileage was 90,000.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall. The failure mileage was 75,000.

At two different times and locations, the side piece on the front windshield have become disconnected and flown off while traveling down the highway. The recall has been in effect for over a year and still no dealerships around me have the parts to fix the recall.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the front driver’s and passenger’s side A-pillar trim seals had started to deteriorate. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving approximately 65 MPH, the driver’s side exterior A-pillar trim detached and flew off the vehicle. The vehicle was taken to a dealer, where it was determined that the part was under recall and that parts were not yet available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The contact stated while driving on the highway at 70 MPH, the A-pillar trim detached from the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed; however, the part to do the recall was unavailable. The manufacturer was not made aware of the issue. The failure mileage was approximately 149,937. VIN tool confirms parts not available.

The A pillars are coming off. Other years make and model were recalled . The A pillars on the sides should be recalled just as the front b pillars.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Ford Explorer. The contact stated while washing the vehicle in the driveway, the contact became aware that the A-pillar trim on the front passenger’s side had started to detach. The vehicle was not diagnosed by the dealer; however, a technician from the dealer went to the residence to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V031000 (STRUCTURE); and the VIN was included. The failure mileage was 73,441. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact stated while driving approximately 65 MPH, the keypad cover on the driver’s side door detached. The vehicle was taken to the dealer, who confirmed that the trim that had detached was not under recall. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000. The VIN was unavailable.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated there was an abnormal sound coming from the windshield while driving. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was not available.

The contact owns a 2019 Ford Explorer. The vehicle was serviced under NHTSA Campaign Number: 24V031000 (STRUCTURE), but the failure persisted. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the windshield. The local dealer was contacted; however, the vehicle was not inspected or diagnosed. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.