2023 Ford Explorer Electrical System

The contact owns a 2023 Ford Explorer. The contact stated while his wife had parked and remained in the vehicle, and while driving at various speeds, several unknown warning lights illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and the contact was informed that the Cross-traffic monitor and Blind Spot monitor had failed. The contact was informed that the software was updated; however, the failure persisted. The vehicle was not repaired. The manufacture was notified of the failure and opened a case. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The approximate failure mileage was 33,000.

The contact owns a 2023 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There were several unknown warning lights illuminated. The vehicle was taken to the dealer, where the vehicle was diagnosed and determined that the wiring harness located on the passenger’s side of the vehicle needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,500.

The contact owns a 2023 Ford Explorer. The contact stated while driving 15-20 MPH, the vehicle stalled on several occasions. The vehicle was restarted after fifteen minutes. The vehicle failed to unlock from inside or outside with the key. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the ground wire had caused the failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.

Vehicle wouldn't start using push button start, several modules/components reported errors: traction control, parking break, steering, shifting. The vehicle drove fine less than 24 hours prior to 3/3/2024. Following a week at the dealership, Ford Motor Company and the Ford dealership determined the main wiring harness was the culprit. If the wiring harness fails while the vehicle is in motion/operation, that could result in a serious safety issue.