2023 Ford Explorer Structure

The sunroof leaks water when fully closed. Especially noticeable when going through car wash.

The contact owns a 2023 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormal rattling and popping sound coming from the passenger's side. The contact also stated that the steering wheel would veer to the left or right directions independently while driving. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the front passenger's strut needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.

The A piller molding on BOTH sides of the windshield has been blown off. When blown off it cracked the windshield. This resulting in a hazard to drivers around but also the fuel economy of the car.

While driving the vehicle, I noticed a sound like something was flapping in the wind. I checked around and under the vehicle and noticed the bottom of the back bumper was loose. I took the vehicle to the dealership where it was purchased. They told me there was nothing broken or loose. They also told me the stabilizing piece that is usually on the bumper is taken off to install the hitch and nothing is put back on the bumper to secure it. The hitch on my vehicle was factory installed. This is a safety issue in that the bumper, or pieces of it, could break off while driving causing an accident or injury. In addition, the damage to my vehicle could be substantial.

The contact owns a 2023 Ford Explorer. The contact stated while driving at approximately 80 MPH, the driver's side exterior A-pillar trim dethatched from the vehicle. Additionally, upon inspection, it was discovered that the passenger’s side A-pillar trim was loosened and unsecured. The cause of the failure was not yet determined. The local dealer and manufacturer were contacted but no assistance was provided. The failure mileage was 60,000.

The contact owns a 2023 Ford Explorer. The contact stated that while driving at an undisclosed speed, the wheel well inner liner fell onto the tire. The wheel well liner was rubbing on the tire. The tires were rubbing with ice, mud, and snow in the wheel well. The vehicle was taken to the local dealer, where it was diagnosed that the bracket and bolts for the wheel well liner were missing. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no repair coverage on the vehicle for the failure. The failure mileage was 4,000.

For a week before 3/19/24, the driver door made increasing crunching noises when opened and closed. On 3/20/24 the driver door would not open and was subsequently left at Dean Sellers Ford for diagnosis and repair. The dealer relayed that there was a repair advisory on this issue which related to closed investigation / action PE23-013. On 3/21/24, the repair was completed and paid even though Ford Motor has previously agreed to announce a recall by March 2024. As on 4/2/24, no recall notification has been announced or received.