2018 Ford Focus Engine

Ref Recall #23V905: I brought my 2018 Ford Focus into Northside Ford, San Antonio on Tuesday, Jan 6th, to comply with referenced recall. I was told that to "get in line" I would have to leave my vehicle at the dealership until parts were available, approximately a one month wait. There was no provision for a written recall wait list - then notify the customer when parts are available. Nor was a loaner car available. I believe such a policy that requires customers to lose use of their vehicle for a month is a barrier to referenced recall compliance. I ask that Ford change their procedure.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, the oil pressure and check engine warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the camshaft sensor was not operating properly. The vehicle was not repaired. The vehicle was taken to the residence, where a handheld diagnostic machine confirmed a failure with the camshaft. The contact’s son became aware that the rear sensor was covered in oil and the front sensor was dry. The vehicle was driven for 20 minutes but the failure persisted. Three separate dealers were contacted, but the contact was informed parts were not yet available. The manufacturer was notified of the failure but was unable to assist because parts were not available, even though it was indicated that parts were available. The failure mileage was approximately 89,000.

At 80000miles I noticed misfires and replaced original spark plugs per spec At 107578, misfires occurred, when I pulled plugs pos 1 was completely worn out, as well as pos 4.Codes were seen P0304 and P0301. Car ran well after replacement. I have been troubled by loss of coolant lately and could find no leaks. Also temp gauge in dash “wanders” Being retired I can’t afford to go to dealership. I believe spark plugs should not wear out after approx 25000 miles No overheating of engine has occurred . I drive about 12000/yr. Car is available to be seen. Dealer has not seen car Concerned problem could cause engine failure. Thank you

The engine stopped running do to bad timing belt / oil pump belt.

I was driving on a major road at about 40mph. The oil light unexpectedly came on and I experienced a sudden reduction of engine power. There was no prior warning about this issue before the oil light suddenly came on. This power reduction caused unpredictable vehicle driving behavior that could have caused an accident. I was able to get the car to a nearby Ford dealership who told me that the oil light came on because the timing belt started to break apart and began to seize up the engine. They have told me that the entire engine will need to be replaced. The malfunctioning parts should still be available for inspection. So far, only the initial Ford dealership and the auto shop I had my car towed to for repair has inspected the vehicle. I have called Ford directly and they would not help with my problem because there has been no recall issued for my manual Focus model, though the automatic models have been recalled for a very similar or the same issue according to the Ford dealer.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine and Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 35 MPH, the vehicle stalled and stopped in the middle of the roadway. There was no warning light illuminated. The contact was unable to pull to the side of the road and activated the hazard lights. The vehicle was towed to the dealer, while the contact and her [XXX] son were picked up by the contact's grandmother. The dealer diagnosed the vehicle and determined that the failure was engine-related. The contact was informed that the repair would be covered under the recall; however, the part was not yet available. The dealer ordered the part. The contact stated that the vehicle had been with the dealer for approximately six weeks. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Focus. The contact received a notification of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling), and the vehicle was taken to the dealer for the recall repair. The dealer informed the contact that the engine was replaced; however, the contact stated that after the recall repair, the vehicle started to overheat. The contact added coolant to the vehicle, but the failure persisted. The contact stated that the vehicle was not experiencing the failure prior to the recall repair. The vehicle was taken back to the dealer, where it was diagnosed with coolant contamination. The dealer replaced two reservoirs and cleaned out the coolant. The contact stated that upon attempting to start the vehicle in the driveway, the vehicle failed to start. The vehicle was towed to an independent mechanic, where the spark plugs were removed, and the mechanic noticed that there was coolant leak on the spark plugs. The mechanic determined that the engine had seized. The contact sent pictures of the failure to the dealer, who advised that they would need to diagnose the vehicle. The vehicle was then towed to the dealer, but was not yet diagnosed due to the cost. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,947.

The contact owns a 2018 Ford Focus. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and was taken to the dealer to be repaired under the recall. Approximately 2-3 months after the recall repair was completed; while driving approximately 25 - 35 MPH, the engine made a loud thumping sound. There were no warning lights illuminated. The vehicle was not returned to the dealer. The manufacturer was not made aware of the failure. The failure mileage was 17,000.

I was driving on a 40mph road, went to pass someone and touched the gas to do so and the car shuddered, lost power, and made a whining noise anytime the turbo would engage. The turbocharger had to be replaced. Luckily this occurred on a road that wasn't busy and was close to home. The car has 55,000mi on it and it meticulously maintained.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number 23V905000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. No further information was available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact stated upon starting the vehicle, the vehicle briefly vibrated violently before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact that the engine was idling abnormally but was unable provide a diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 88,000.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while his son was driving at various speeds, the vehicle stalled. The oil pressure warning light was illuminated. The contact's son was able to coast to the side of the road; however, the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The contact stated that the engine had been replaced before at approximately 35,000. The manufacturer was not notified of the failure. The failure mileage was 83,900.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer and the contact was informed that the oil pump was losing pressure and the vehicle needed to be repaired. The vehicle was not yet repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The check engine warning light was temporarily illuminated. The vehicle was taken to a certified mechanic, who was unable to determine why the warning light was illuminated. The mechanic cleared the system, and the warning light was no longer illuminated. The vehicle was taken to the dealer for the recall repair, but the recall repair was not performed. The dealer informed the contact that the recall repair could not be performed because the check engine warning light was not illuminated. The dealer advised the contact to return when the warning light illuminated again. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's daughter owns a 2018 Ford Focus. The contact’s daughter received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact's daughter was fearful of driving the vehicle with the open recall. The contact stated that previously the vehicle experienced engine failure and the failure had occurred without warning. The contact stated that his daughter was traumatized and afraid of the failure reoccurring while driving. The manufacturer was made aware of the issue. The failure mileage was unavailable. VIN tool confirms parts not available.

The contact owns a 2018 Ford Focus. The contact stated that upon attempting to start the vehicle, the vehicle failed to crank as intended. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the head gasket, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 93,000.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving on the highway at 50 MPH, the oil light illuminated, and the vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that DTC codes: P0012-P0014 had been retrieved, and that the vehicle had experienced internal engine failures. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 96,384. VIN tool showed no open recall.

Loss of engine oil pressure, possible engine damage, and/or seizure.

See attached document for complaint.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted several times and informed the contact that the recall repair part had been ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

My wife was driving her car home from work when her car suddenly overheated in light traffic. She pulled over and called me. I came by and we saw that the coolant level was low, so we filled it up to the normal level and she drove it another 20 minutes back to our home. She said it was shuddering the whole way back. I started it in the driveway later that evening and a large amount of white smoke came out of the exhaust pipe and the engine still seemed to be misfiring. I tried starting it again the next day and it would crank but not start. It seems to be an issue with the engine, my guess is a ruptured head gasket. The shuddering caused by the misfires made the car unstable to drive especially if it died while she was at speed with other cars around. The car was towed to a dealer over 30 days ago and they said that it may be related to the open recall, but they won't know until they tear it down. Which they still haven't done. There were no engine codes or prior lamp indications until the overheating event.

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, and there was white smoke coming from the exhaust, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 141,000.

The contact owns a 2018 Ford Focus. The contact stated that while his wife was driving at an undisclosed speed, the check engine and oil warning lights were displayed on the instrument panel. The contact stated that the following day, the contact's wife drove the vehicle to the dealer, and there was an abnormal clicking sound coming from the vehicle, and the vehicle hesitated while depressing the accelerator pedal. A diagnostic test was performed,d which determined that the oil pump drive belt had failed, resulting in engine failure. The contact was later notified of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the contact's vehicle was not included in the recall. The manufacturer was also notified of the failure, but was given the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 74,000.