2011 Ford Fusion Steering

POWER STEERING DEFAULT -WHEEL LOCKS -THIS KEEPS HAPPENING-I RAN INTO A DITCH ONCE-ONCE I WAS GETTING ON INTERSTATE-TOOK IT TO FORD DEALER AND WAS TOLD THEY COULDN'T GET CODE-I REALLY DON'T' KNOW WHAT TO DO NOW BECAUSE THIS KEEPS HAPPENING-I SEE THIS IS A COMMON PROBLEM WITH THIS CAR-WHEN YOU CALL CORPORATE THEY ACT LIKE IT'S ALL YOUR FAULT. I'M 67 YEARS OLD AND THIS IS VERY STRESSFUL FOR MEAN-IM AFRAID TO DRIVE MY OWN CAR-I FEEL LIKE IT'S BECOME A DEATH TRAP AND NO BODY IS DOING ANYTHING!!! DOES SOMEBODY HAVE TO DIE BEFORE FORD WILL BE HELD ACCOUNTABLE? MY VEHICLE HAS ALWAYS BEEN MOVING -EITHER IM BACKING OUT OR DRIVING. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST FAILURE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO RAZZAIR FORD LOCATED AT 1300 AUTO CENTER DR, MERCED, CA 95340 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

THE CAR GAVE A POWER STEERING ASSIST FAULT INDICATION. THE DEALER DIAGNOSED A BAD STEERING GEAR. THE STEERING GEAR HAD TO BE REPLACED. THIS PROBLEM HAS BEEN FOUND ON OTHER FORDS WITH THIS ELECTRONIC/ELECTRICAL STEERING. A FUSION MODEL WAS SUBJECT TO A SAFETY RECALL. THIS ISSUE IS A DEFINITE SAFETY ISSUE AND SHOULD BE GENERAL RECALL FOR ALL FUSIONS AND FORDS WITH THIS TYPE STEERING.

LOSS OF POWER STEERING WHEN IN MOTION. SERVICE POWER STEERING SYSTEM NOW SERVICE ADVANTRAC SYSTEM LIGHTS COME ON

I STARTED MY VEHICLE AND RECEIVED MESSAGE THE POWER STEERING IS DISABLED. CONTACTED FORD AND THEY VOLUNTARILY REPLACED MODULE IN 2015. WILL NOT REPAIR NOW .

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY AND THE VEHICLE WAS TOWED TO EDWARDS AUTO SALE CO INC (3440 BLUE RIDGE BLVD, WEST UNION, SC 29696, (864) 638-3631) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE WARRANTY HAD EXPIRED AND THAT THE REPAIR WOULD BE AT THE VEHICLE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 179,180.

I STARTED MY CAR UP AND THE WARNING CAME ON SAYING POWER STEERING ASSIST DEFAULT.I CAN NOT TURN THE WHEEL IT IS VERY HARD TO STEER.I BROUGHT THIS CAR USED FROM THE FORD DEALERSHIP ON 09/24/18.MY CAR WAS STATIONARY BUT IT COULD HAVE HAPPEN ON THE HIGHWAY I AM GLAD IT DID NOT AT 70 YEARS OLD I THANK GOD.IT IS THE ELECTRIC POWER STEERING ASSIST IN THESE FORD CARS AND THEY ARE DANGEROUS I WANT MY CAR FIXED BY FORD.

I WAS DRIVING ON THE HIGHWAY AND THEN A INDICATOR APPEARED SAYING 'SERVICE POWER STEERING NOW.' I THEN REALIZED THAT MY STEERING WHEEL HAD BECOME STIFF AND IT HAD LOCKED UP. LUCKILY I WAS CLOSE TO HOME HOWEVER, IT BECAME VERY DIFFICULT TO MAKE TURNS ONCE I GOT OFF OF THE HIGHWAY. THERE IS CURRENTLY NO RECALL ON MY 2011 FORD FUSION REGARDING THIS MATTER. THIS IS OBVIOUSLY A SAFETY ISSUE AND IT NEEDS TO BE DEALT WITH.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 47 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN AND WAS NOT ALIGNED. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE POWER STEERING FAULT MESSAGE WAS DISPLAYED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER WHILE TURNING THE STEERING WHEEL MEDICAL ATTENTION WAS NOT PROVIDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO STATED THE ELECTRIC STEERING WHEEL RACK NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACT AND A CASE WAS OPENED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING).

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING BECAME DIFFICULT TO OPERATE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE RACK AND PINION. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

LAST NIGHT WHILE DRIVING THRU THE CITY, A DASHBOARD LIGHT CAME IN INDICATING THERE WAS A PROBLEM WITH MY POWER STEERING AND IT BECAME VERY DIFFICULT TO STEER MY CAR. WHEN I TURNED THE CAR OFF AND THEN RESTARTED IT, THE STEERING WAS NORMAL, BUT A FEW MINUTES LATER, THE STEERING STIFFENED AGAIN AND THE WARNING LIGHT CAME BACK ON. LUCKILY, I GOT HOME SAFELY, WITH A LOT OF EFFORT. BUT, THUS IS A VERY DANGEROUS MALFUNCTION. I UNDERSTAND THAT THERE IS A RECALL ON THIS ISSUE, BUT MY VIN ISN'T INCLUDED. WHY?

DRIVING ON HIGHWAY MAKE A TURN STEERING LOCKS UP ENGINE STOPS HAVE TO PULL OVER AFTER A WHILE STARTS AND DRIVE TO WORK OR HOME NEVER KNOW WHEN IT'LL HAPPEN...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE POWER STEERING ASSIST FAULT WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER GREENWAY FORD (9001 E. COLONIAL DR. ORLANDO FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

DRIVING DOWN THE INTERSTATE IN MY 2011 FORD FUSION SE 2.5L AND A MESSAGE CAME ON THE DASH SAYING SERVICE POWER STEERING. THE STEERING WHEEL BECAME HARD TO TURN. I WENT TO THE FORD DEALERSHIP AND THEY SAID THAT 2011 FORD FUSION STEERING RACK WAS RECALLED BUT WHEN THEY PUT THE VIN INTO THEIR SYSTEM THEY SAID THAT MINE WASN'T COVERED UNDER THE RECALL. IT'S A $1500+ REPAIR. BUT WHY WASN'T ALL 2011 FORD FUSION COVERED UNDER THAT RECALL. THE RECALL NUMBER IS 15S18. AND IT DOES EVERYTHING THAT THIS RECALL LISTS....

I TURNED THE CAR ON AND IN THE LEFT HAND SIDE OF THE DASH IT READ SERVICE POWER STEERING THEN THE LIGHT WENT OFF. DIDN'T COME ON AGAIN FOR 24 HOURS THEN THIS MORNING AND 3/25/2020 I WAS HEADED TO THE DR AND WHEN I STARTED THE CAR THE STEERING WHEEL WAS TIGHT AND THE MESSAGE APPEARED AGAIN SO I CUT IT OFF AND WHEN I STARTED IT AGAIN IT DISAPPEARED AND HAS BEEN FINE FOR NOW. I NOTICED THERE WERE RECALLS FOR THIS ISSUE AND WHEN I CHECKED MY VIN IT SAID 0 RECALLS I JUST BOUGHT THIS CAR ON 11/06/2019. PLEASE HELP

WHILE DRIVING APPROX 25 TO 35MPH MY SERVICE POWER STEERING AND SERVICE ADVANCETRAC LIGHT CAME ON AT THE SAME TIME, AFTER TURNING THE IGNITION OFF THEN BACK ON THEN THE CAR NO LONGER HAD POWER STEERING AND SHOWED SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC DEALERSHIP REPLACED RACK AND PINION CONTROL ARMS, AND CHECKED ALL ELECTRICAL CONNECTIONS AND CANNOT FIND THE PROBLEM

TWO WEEKS AGO I NOTICED AFTER STARTING THE CAR I DIDN'T HAVE ANY POWER STEERING FOR FEW SECONDS, THEN IT WORKED FINE. A WEEK AGO WHEN I WENT TO START IT , I HAD NO POWER STEERING AND THE POWER STEERING ASSIST FAULT LIT UP ON THE DASH. I TURNED THE CAR OFF AND RESTARTED, AND EVERYTHING WAS FINE, NO FAULT LIGHT AND STEERING WORKED FINE. IT DID THIS COUPLE MORE DAYS UNTIL MARCH 13, 2020, NO POWER STEERING AT ALL, NOT EVEN AFTER RESTARTING. I'M VERY LUCKY THIS DIDN'T HAPPEN WHEN DRIVING. I'M SURE THERE WOULD HAVE BEEN AN ACCIDENT. I TOOK IT TO REINEKE FORD IN FINDLAY, OH, AND THEY SAID IT NEEDS A WHOLE NEW STEERING RACK, AND MY CAR IS NOT COVERED IN THE RECALL SINCE MY VIN DIDN'T MATCH THE ONE'S THEY ARE COVERING. MY VIN SHOWS MY CAR WAS MADE IN MEXICO. I DON'T UNDERSTAND HOW FORD CAN COVER SOME 2011S, BUT NOT MINE THAT HAS THE EXACT SAME ISSUE. I HOPE MY CARE WILL BE INCLUDED IN THE RECALL SOON. IT COST ME $1,800 TO FIX. IF YOU ARE READING THIS AND YOU HAVE THE SAME PROBLEM, PLEASE FILE A COMPLAINT.

POWER STEERING ASSIST FAULT MESSAGE CAME ON AND THE VEHICLE HAS NO POWER STEERING, THIS PROBLEM STARTED WHILE I WAS DRIVING THE VEHICLE ON A CITY STREET, EXTREMELY DIFFICULT TO TURN THE VEHICLE ALMOST HITTING 2 OTHER VEHICLES, THIS VEHICLE HAS 40,000 MILES AND HAS ALWAYS BEEN KEPT INSIDE A GARAGE, IT IS A WELL MAINTAINED VEHICLE

I AM HAVING POWER STEERING PROBLEMS. THIS PROBLEM HAS OCCURRED TWO TIMES SINCE I'VE HAD POSSESSION OF THIS CAR FROM JUNE 29TH 2019 TO OUR CURRENT DATE AND YEAR NOW. THE FIRST TIME THIS OCCURRED, I GOT IN MY PARKED CAR, TURNED THE CAR ON AND NOTICED THAT POWER STEERING NOW WAS FLASHING ON MY CAR. I DIDN'T KNOW WHAT THAT MEANT SO AS I PROCEEDED TO DRIVE THE CAR I COULDN'T MOVE THE STEERING WHEEL. IT WAS EXTREMELY HARD AND STILL. THE NEXT DAY I HAD IT TOWED TO A REPAIR SHOP TO BE FIXED. THAT WAS BACK IN OCTOBER OF 2019. SO ON FEBRUARY 14 2020 I HAD MY BROTHER DRIVE TO THE GAS STATION FOR GAS. ON HIS WAY OUT THE STEERING WHEEL BEGAN TO GET STIFF AGAIN MAKING IT HARD FOR HIM TO STEER IT. HE MANAGED TO MAKE IT BACK HOME SAFE CONSIDERING HE DIDN'T HAVE TO DRIVE FAR. THIS IS A VERY DANGEROUS MATTER AND I'VE NEVER HAD TO GO THROUGH ANYTHING LIKE THIS WITH PREVIOUS CARS! PLEASE HELP OR PROVIDE ANSWERS TO RESOLVE THIS MATTER! I HAVEN'T EVEN HAD THIS CAR A WHOLE YEAR YET AND THIS IS NOT ACCEPTABLE!

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE POWER ASSIST FAULT MESSAGE WAS DISPLAYED PRIOR TO THE STEERING WHEEL BECOMING VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TOLIVER FORD LOCATED AT 1311 S PACIFIC ST, MINEOLA, TX 75773 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

ON AUG 1ST MY WIFE EXPERIENCED A LOSS OF POWER STEERING ASSIST UPON STARTING THE VEHICLE WHILE STATIONARY. THE DASH INDICATED A SERVICE REQUIRED TO THE POWER STEERING SYSTEM. THE VEHICLE HAD PREVIOUSLY EXPERIENCED IDENTICAL SYMPTOMS BACK IN AUGUST OF 2018. FOLLOWING THAT FIRST INCIDENT, THE VEHICLE WAS DIAGNOSED & REPAIRED AT QUIRK FORD OF AUGUSTA MAINE IN ACCORDANCE WITH THE 15S18 RECALL. THE POWER STEERING RACK WAS DETERMINED TO BE FAULTY. THE DEALER REPLACED THE POWER STEERING RACK AND REPROGRAMMED THE PSCM.

WHILE DRIVING THE CAR I FOUND THERE WAS NO LONGER POWER STEERING. THE LIGHT FOR THE POWER STEERING ASSIST FAULT CAME ON

POWER STEERING ASSIST FAULT - ADAVANCETRAC SERVICE VEHICLE LOOSES ALL POWER STEERING. HAS ONLY HAPPENED WHEN IN PARKED POSITION BUT UNABLE TO DRIVE WITHOUT POWER STEERING AND DOES NOT RESET. COULD CAUSE SERIOUS INJURY OR DEATH. THERE IS A RECALL FOR THE SAME ISSUE BUT NOT THIS VIN# THIS VIN# SHOULD BE INCLUDED. *TR

MY WIFE WAS DRIVING OUR 2011 FUSION AND THE POWER STEERING LIGHT CAME ON AND THE WARNING LIGHT STATED TO SERVICE THE POWER STEERING IMMEDIATELY . THE STEERING LOCKED DOWN WHERE SHE COULD NO LONGER CONTROL THE CAR SO SHE PULLED OVER AND I HAD THE CAR TOWED TO THE LOCAL FORD DEALER : STOKES HODGES FORD (1850 JEFFERSON DAVIS HWY GRANITEVILLE, SC 29829) AT MY EXPENSE. THEY CHECKED AND CONFIRMED THAT THIS POWER STEERING RECALL WAS APPLICABLE TO OUR FUSION AND WOULD INSTALL IT. THE SERVICE DEPARTMENT CALLED ME BACK LATER IN THE WEEK AND SAID THAT THEY COULD NOT REPLICATE THE ISSUE AND THAT THE CAR SHOWED NO CODE THEREFORE THEY COULD NOT INSTALL THE RECALL PARTS. MY WIFE ALMOST HAD A SERIOUS ACCIDENT BECAUSE OF THE POWER STEERING ISSUE SO SHE IS AFRAID TO DRIVE THE CAR AGAIN DUE TO HER CLOSE CALL WITH AN ACCIDENT. I FURTHERMORE CALLED THE FORD MOTOR COMPANY OFFICE FOR ISSUES LIKE THIS AND THEY AGREED WITH THE FORD DEALER AND IGNORED ME. THE BOTTOM LINE IS THAT I INSIST THAT THE RECALL BE INSTALLED BEFORE WE DRIVE THE FUSION AGAIN. . THE VEHICLE WAS IN MOTION . THE PROBLEM OCCURRED WHILE TURNING ON A HIGHWAY ONTO ANOTHER AT A STOP LIGHT.. THE RECALL CONSISTS OF REPLACING A STEERING GEAR AND AN ELECTRONIC STEERING ASSIST SYSTEM IS WHAT THE DEALER TOLD ME. I BROUGHT THE CAR NEW AND WAS NEVER NOTIFIED BY THE FORD MOTOR COMPANY ABOUT THIS ISSUE. PLEASE HELP AS SOON AS POSSIBLE SO WE CAN USE THE CAR AGAIN WITHOUT BEING SCARED . I FOUND THIS INFORMATION ON THE FORD MOTOR COMPANY RECALL WEBSITE :1FIELD SERVICE ACTIONS: EPAS STEERING EFFORTS THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND THE WARNING LIGHT DISAPPEARED. RECENTLY THE VEHICLE WAS STARTED AND THE POWER STEERING FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS AND TO (BERGSTROM FORD LINCOLN OF THE FOX VALLEY, 525 S GREEN BAY RD, NEENAH, WI 54956) AND (KAYSER FORD 2303 W BELTLINE HWY, MADISON, WI 53713) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A SOFTWARE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.