46 complaints reported

2016 Ford Fusion Brakes

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
46
Crashes
4
Fires
1
Injuries
2

Complaint Timeline

Chronological view of owner reports

Oct 2022

Break hose was recalled by Ford but Ford refused to fix it until it broke. I expressed my concerns about safety and was told by the dealership they hadn’t seen the hose break yet. While driving my break fluid suddenly went out and my peddle dropped to the floor. I barely missed hitting someone with my car. I called the dealership and was told I’d have to bring the car in next week. I called cs and expressed concern and was told I could take it to another one even though I was scared to drive it that far. I called the other dealerships and no one answered. Another repair shop got me right in and it was in fact the hose that broke.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2022
Oct 2022 Crash

While driving at a high rate of speed the vehicle’s brakes completely failed nearly causing a serious crash. The car ended up rolling up and over a median causing damage to the vehicle. Upon inspection the from right brake hose ruptured causing a complete loss of brake fluid and loss of braking ability.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2022
Sep 2022

On September 13, 2022, car was parked and idling. Heard/felt small pop. Pressed brake pedal to put vehicle in gear and pedal felt much softer than usual and was able to press to floor without effort. Noticed that AC air warmed up was well. Eventually noticed smoke wafting up from engine compartment on passenger side. inspected right front tire and saw oily spots on to inner side of wheel rim. popped hood and oily substance all over inside passenger side of engine compartment, particularly on serpentine belt, explaining the warming air from AC. While I could build up brake pedal pressure it never lasted long and pedal would become soft and press to the floor. Carefully drove car to local dealership and was informed about a "Customer Satisfaction Program" for the vehicle allowing for a one-time replacement of the front brake flexible hoses. Vehicle is currently being repaired.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2022
Aug 2022

Ford dealer has the part but refuse to repair it for me claiming FORD manufacture hasn’t issued the official recall letter. It has been 3 months that I am not able to use my car. Please let me know when I can get this recall repaired. Thank you!

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2022
Jul 2022

While driving the vehicle made An alert sound and the “park hill assist” unavailable sign came on. No other warning lights on dashboard.Once I got to the destination I realized all of the parking brake were still on even though the vehicle was turned off. Also noticed a little plastic piece was in pieces under the brake pedal on the floor. The vehicle now does not engage out of park or the brake lights turn on. Dealer said there’s no recall at the moment for the vehicle of any kind in regards to brakes. They are asking to take the vehicle in to pay for a diagnostic. Seems silly that something that involves safety such as brake light switch pad stopper would be defective and the dealer not want to make it right

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2022
Jan 2022

The front brake hoses broke. We received a Customer Satisfaction Program notice from Ford the week before this happened. I called the dealer to get information and wanted them to check my car, but they said it was not necessary. The car was driven on a major highway, the brake fluid came out and not even a mile later, the brake fluid light came on, and i could not stop the car. The brake pedal was to the floor! Luckily, and I mean luckily, I was able to turn into a parking lot. The car was towed to the dealer, where they determined the above. The car has been repaired with "newly designed" hoses. Ford was surely aware of the problem, but did not issue a recall. Truly unbelievable!

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2022
Jan 2022

December 2021 right front brake hose failed. Was replaced. July 2022 left front brake line failed . in shop to be replaced. Brake failure puts all in vehicle at risk as well anyone in vehicle i was following. there was no warning just a "pop" and no breaks when pedal was pushed. December 2021 occurred at 87437 miles July 2022 occurred at 94040 miles this is a serious safety issue and needs to be addressed by NTSA. it is not the only report of this failure on this vehicle or vehicles of prior years and Ford Motor Company doesn't seem to care about the failure or the safety of their owners.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2022
Dec 2021

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 30mph when the vehicle failed to brake while the brake pedal was depressed. The contact was able to pull over and drive to a local mechanic where it was diagnosed with needing a brake hose replaced. The contact stated no warning lights were illuminated The manufacturer was informed of failure and told the contact that they were unable to assist. The failure mileage was approximately 195,610.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2021
Jan 2021

FAILED BREAK BOOSTER, GOT BREAKS REPLACED AND HAD THE CAR LOOKED AT, I CONTINUED TO HAVING PROBLEMS BREAKING AND CAR WOULD STALL WHEN COMING TO A STOP TOOK IT TO 3 OTHER MECHANICS BEFORE FINDING THE PROBLEM

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2020
Jul 2020 Crash Injury

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE THE SON WAS DRIVING APPROXIMATELY 20 MPH AND MAKING A LEFT TURN THE BRAKING SYSTEM FAILED WHILE DEPRESSING THE BRAKE PEDAL CAUSING THE VEHICLE TO CRASH INTO A BRICK WALL. DURING THE CRASH THE DRIVER SUSTAINED A FRACTURED LEFT HAND AND BURNS FROM THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS BRAKE FAILURE BUT WAS NOT ON POLICE REPORT. THE LOCAL DEALER MATHEWS- CURRIE FORD (130 N TAMIAMI TRAIL, NOKOMIS, FL 34275 FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. *DT *AS*DT*JB

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2020
Apr 2020

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL HOWEVER, THE BRAKE PEDAL WAS FIRM. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO SLOW THE VEHICLE TO A STOP. THE VEHICLE WAS TOWED TO PORTERVILLE FORD LOCATED AT 701 N. MAIN ST, PORTERVILLE, CA 93257, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE CAMSHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 75,000.*DT*JB

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: May 2020
Aug 2019

BREAKS WOULD NOT WORK, FOOT TO THE FLOOR. FRONT BROKEN BREAK HOSE. CAR REPAIR SHOP INFORMED ME THIS WAS RARE FOR A VEHICLE ONLY 3 YEARS OLD.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2019
Apr 2019

HUSBAND WAS DRIVING HOME AND THE BRAKES STOPPED WORKING. HE BARLEY MISSED HITTING A CAR. WAS ABLE TO PUT ALL HIS MIGHT TO STOP THE CAR. TOOK IT IN AND IT'S A BAD BRAKE BOOSTER. HAVE TAKEN THIS CAR IN FOR MULTIPLE ISSUES. FORD WILL ALLOW THEIR CONSUMERS TO DIE BEFORE DOING ANYTHING TO FIX THE PROBLEM.. TAKING ALL NEW SEDANS OFF PRODUCTION DOESN'T FIX THE CARS ALREADY ON THE ROAD! MY HUSBAND COULD HAVE DIED.. HE IS STILL VERY SHOOK ABOUT WHAT HAPPENED AND DIDN'T THINK HE WAS GOING TO BE ABLE TO STOP.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2019
Jan 2019 Crash Injury

WHEN I FIRST RECEIVED MY CAR, A FEW WEEKS LATER I TRIED TO STOP MY CAR AT A UPCOMING TRAFFIC LIGHT AND IT FAILED TO STOP WHICH CAUSED A 3 CAR COLLISION. I TOOK IT TO FORD AND HAD IT SERVICED WITH A GOOD BIT OF DAMAGE AND ASKED THAT THEY PLEASE LOOK AT BRAKES BECAUSE IT DIDN'T STOP CORRECTLY. WHEN I RECEIVED CAR BACK ASSUMED THEY CHECKED BRAKES AND IT WAS OK. GOT INTO A SPIN OUT ON THE HIGHWAY AT ANOTHER TIME WHEN I TRIED TO BREAK MY CAR. WENT TO THE HOSPITAL WAS PREGNANT AND HURT MY BACK. THEN, KEPT HEARING A HORRIBLE NOISE COMING FROM MY BREAKS FOR A WHILE, KEPT PUTTING BRAKE FLUID IN THINKING THAT WAS IT. ONE DAY DECIDED TO LOOK AT MY WHEELS AND THE RIMS ON BOTH MY BACK TIRES ARE BLACK. I ASSUMED IT WAS FROM BREAK DUST AND RUBBING. AT THIS POINT WHEN I STOP MY CAR THE CAR DOESN'T STOP IMMEDIATELY. IN ORDER TO STOP THE CAR YOU HAVE TO SLAM THE PEDAL TO THE GROUND AND BEGIN STOPPING EARLY, AND BE VERY CAREFUL WHILE DRIVING. TOOK IT TO A MECHANIC AND BOUGHT THE PARTS. THE MECHNIC BEGAN DOING THE WORK AND CAME TO ME AND SAID WHAT I BELIEVE IS THE ROTOR IS WORN COMPLETELY OFF, THERE IS PARTS MISSING ON THE BRAKE AND IT WAS PUT TOGETHER INCORRECTLY. I AM HIGHLY PISSED AS I AM FINANCING THIS CAR, HAVEN'T DRIVEN IT IN MONTHS NOW BECAUSE IT'S UNDRIVABLE. VERY UNSAFE TO DRIVE AND ALL BECAUSE IT WASN'T PUT TOGETHER CORRECTLY, MORE CHARGES ARE BEING SLAPPED ON BECAUSE OF THE DAMAGE. HAVE GOT IN TO ACCIDENTS, BEEN PUT IN DANGER AND HAVE BEEN ASKING ABOUT MY BRAKES SINCE I GOT MY CAR. I'M PAYING FOR A CAR I CAN'T DRIVE. SINCE I GOT THE CAR THE MAJORITY OF THE TIME IT'S SAT BECAUSE I AM VERY AFRAID TO OPERATE THE VEHICLE ESPECIALLY IN RAIN AND SNOW.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: May 2018
Dec 2018

OUR BRAKE LIGHT CAME ON SPONTANEOUSLY FOR SEVERAL SECONDS WHILE CAR SAT IDLE WITH PARKING BRAKE OFF (MY SPOUSE WAS IN THE CAR AND SAW THIS HAPPEN). WE TURNED THE PARKING BRAKE ON AND OFF, BUT THE LIGHT REMAINED ON. IT WENT OFF AFTER ABOUT MINUTE BY ITSELF. WE TOOK THE CAR INTO THE DEALER SERVICE CENTER TO CHECK THAT ISSUE AND DO AN OIL CHANGE. THEY DID A "VEHICLE CHECK-UP" (WE HAVE THE PAPERWORK) AND SAID THERE WAS NO PROBLEM FOUND. THREE DAYS LATER THE BRAKES FAILED. I WAS DRIVING ON A SURFACE STREET, CROSSING STRAIGHT THROUGH AN INTERSECTION WITH A GREEN LIGHT AT AROUND 10MPH (I AM GUESSING), AND WENT TO SLOW THE CAR BECAUSE TRAFFIC HAD SLOWED. THE BRAKE PEDAL WENT SOFT TO THE FLOOR, YET THE BRAKES BARELY HAD ANY FORCE (I AM GUESSING 10% STOPPING POWER). THE BRAKE LIGHT CAME ON AND A BEEP SOUNDED. I WAS ABLE TO NAVIGATE SAFELY TO THE SIDE OF THE ROAD AND SLOW THE CAR TO A STOP. WE TOWED IT TO THE DEALER SERVICE CENTER. THEY, AGAIN, SAID THERE WAS NO PROBLEM. THEY INDICATED THAT IT COULD HAVE BEEN THE COLLISION MITIGATION SYSTEM WARNING I HEARD, DESPITE THE FACT I HAVE HAD THE CAR FOR THREE YEARS... I KNOW THE DIFFERENCE. FURTHERMORE, MY SPOUSE SAW THE BRAKE LIGHT COME ON EARLIER. MOST IMPORTANT IS THE FACT THAT THE BRAKES FAILED. WE ALSO CALLED FORD HEADQUARTERS AND INFORMED THEM OF THE ISSUE. WE WERE TOLD THEY INVESTIGATED THIS AT THE SERVICE CENTER, AND FOUND NO PROBLEM.

Type: Vehicle, Vehicle: 2016 FORD FUSION HYBRID, Manufacturer: Ford Motor Company
Incident: Nov 2018
Nov 2018

THE CAR BRAKING SYSTEM FAIL WITHOUT WARNING, THE ONLY WAY TO STOP THE CAR IS USING THE "PARK" GEAR, THE FORD DEALER CLAIM THE ELECTRIC WIRE ARE EATEN BY THE RODENT AND CHARGE ME $420 FOR REPAIR, THE QUESTION I HAVE: 1. I HAVE 6 RODENT REPELLENT ULTRA SOUND DEVICE IN THE HOUSE AND 2 IN GARAGE, AND FOR THE LAST 20 YEAR I HAVE EVER SEEN A RODENT 2. IF RODENT CAN DO SUCH A CATASTROPHIC BRAKE FAILURE WHY THERE ISN'T ANY WARNING, IT SHOULD AT LEAST NOT ALLOW THE CAR TO BE DRIVEN THEN NO WAY TO STOP AFTERWARD. 3. IT ONLY COST A DOLLAR TO PROTECT THE EXPOSE WIRE WITH STEEL SLEEVE, WHY ARE FORD NOT DOING THAT TO PREVENT SUCH TOTAL BRAKE FAILURE. I HAVE RETURN THIS CAR TO DEALER WHILE THERE ARE STILL 4 MONTH LEASE LEFT, BUT AT LEAST 6 OF MY FRIEND ARE DRIVING THE SAME FUSION ENERGI AND I WORRY SOMEONE IS GOING TO BE KILLED FOR THIS TYPE OF CATASTROPHIC AND TOTAL BRAKE FAILURE. I DID FILE A COMPLAINT TO FORD HEAD OFFICE A MONTH AGO, THEY PROMISE TO GET BACK TO ME BUT SO FAR I HAVE NOT HEARD FROM THEM YET.

Type: Vehicle, Vehicle: 2016 FORD FUSION ENERGI, Manufacturer: Ford Motor Company
Incident: Oct 2018
Nov 2018

THE STOPLIGHT SWITCH, WHICH TURNS ON AND OFF THE BRAKE LIGHTS, IS ACTIVATED BY A RUBBER GROMMET/BUSHING/PAD WHICH IS INSERTED INTO A HOLE ON THE BRAKE ARM ASSEMBLY. OVER TIME, THIS PART DETERIORATED AND BROKE INTO LITTLE PIECES AND FELL OUT OF PLACE. WITHOUT IT IN PLACE, THE STOPLIGHT SWITCH DOES NOT FUNCTION PROPERLY, AND THE BRAKE LIGHTS ARE CONSTANTLY ON. THE VEHICLE IS ONLY 2 YEARS OLD AND HAS LESS THAN 40,000 MILES ON IT. IT IS UNKNOWN WHEN THIS OCCURRED, HOWEVER IT WAS NOTICED WHEN THE VEHICLE WAS PARKED. FURTHER YET, FORD DOES NOT OFFER THIS BUMPER AS A SPARE PART, NOR DO THEY EVEN KNOW THE PART NUMBER, FORCING ME TO RETROFIT THE VEHICLE WITH AN AFTERMARKET PART. I WOULD ASSUME THE THICKNESS OF THE PAD IS CRITICAL TO RELIABLE BRAKE LIGHT OPERATION, SO I WILL BE FORCED TO MAKE A RISKY MODIFICATION.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2018
Mar 2018

AFTER AN ABS EVENT WHEN DRIVING, BRAKES GO TO FLOOR. VERY DANGEROUS CONDITION

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Mar 2018
Mar 2018

WHEN DRIVING CAR & USING BRAKES PEDAL WILL GO PART WAY TO FLOOR WITHOUT HAVING ANY BRAKES WORK & DASH WARNING LIGHTS WILL COME ON THAT INCLUDE HILL STAR ASSIST , CHECK REAR PARK AID, SERVICE ADVANCE TRAC, ABS LIGHT & AIR BAG LIGHT... I HAVE HAD COMPLETE BRAKE FAILURE TWICE AT SLOW SPEED SO WAS ABLE TO COAST CAR TO A STOP WITHOUT HAVING POSSIBLY A SERIOUS ACCIDENT. I HAVE HAD CAR AT 2 DEALERSHIPS TRYING TO GET CAR FIXED... THEY HAVE REPLACED BRAKE LINES & SPEED SENSOR WITH NO GOOD RESULTS. THEY WILL WRITE DOWN ON WORK ORDER THAT CUSTOMER STATES THIS IS A PROBLEM & THAT THEY WILL TEST DRIVE IT & BE UNABLE TO VERIFY CONCERN . THUS RETURNING CAR TO ME. I BOUGHT CAR WITH APPROXIMATELY 23,000 MILES & NOW AT 87,000 WITH PROBLEM HAPPENING EVERY TIME I DRIVE IT. ALSO HAVING OTHER PROBLEMS WITH CAR BUT THIS ONE IS VERY SERIOUS.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Mar 2018
Jan 2018

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 25 MPH, THE BRAKES FAILED TO OPERATE. THE CONTACT STATED THAT THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. KEN GRODY FORD (6211 BEACH BLVD, BUENA PARK, CA 90621, (714) 521-3110) REPLACED THE BRAKES THREE TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS CURRENTLY AT THE DEALER AGAIN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 50,451.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2018
Jun 2017

REAR BRAKES ARE BEGINNING TO WEAR. I AM TOLD THAT THE BRAKE PADS NEED TO BE REPLACE. HOW CAN THIS BE WHEN THE VEHICLE IS BEARLY A YEAR OLD. PLEASE EXPLAIN.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2017

Trend Over Time

Complaints by year

Quick Summary

The 2016 Ford Fusion has 46 Brakes complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.