2016 Ford Fusion Power Train

In August 2023, brought my 2016 Ford Fusion SE ecoboost with 77,000 miles on it to Ford Dealership due to vehicle stalling on 3 different occasions within a 3 week period. Occurred at low speed while starting out. No warning lights came on. They performed 2 recall notices (one dealing with powertrain control module) and said a fuel sensor code came up and they replaced that. Also replaced auto transmission fluid though wasn't required requested by me. See attached paperwork #1 A little over month later, car stalled on highway at 60mph. Wrench warning light came on. My son was able to pullover over safely and restarted and seem to run fine again. Called for another appt. and Ford dealership took in on Oct 3rd. During that time, car skipped (maybe between gears) a couple times around 40mph. I was told that torque converter and a couple other things were bad and it needed a new transmission. Also said that transmission fluid was bad (had metal filings in it) though when replaced a month earlier, no mention fluid had metal shavings in it. After researching online it appears the transmissions in these cars are notoriously faulty, but Ford has done nothing to address it. Believe there are current cases going on in Michigan and California. Ford has apparently known these transmissions were bad but continued producing them effecting 2009 - 2017 Ford Fusions. Ford has offered no compensation to fix my transmission. I expected to have this car a long time, but this transmission issue has gone on for years with no recalls being issued. This is a safety issue and regardless of warranty, Ford should issue recall for transmission. They offer a band aid recommendation but not worth it. Dealer wants over $9000 to replace it. This car should easily see 200,000 miles if well kepted (and it has been) but not worth putting in a new transmission for over $9000 especially if it is prone to failure. Serious crash probability when car loses power on interstate. See Item #2.

The contact owns a 2016 Ford Fusion. The contact stated while leaving a drive thru and accelerating, the vehicle shut off with the “Transmission Not in Park” message displayed. The contact shifted the vehicle into park and was able to restart the vehicle and the vehicle then operated normally. On another occasion while reversing, the vehicle unintendedly shut off. The contact attempted to shift into park however, the vehicle failed to shift out reverse. The contact checked under the hood and notice that the shifter cable was detached. The contact was able to reattach the shifter cable and the vehicle shifted into park. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V413000 (Power Train) and was advised to contact the NHTSA Hotline. The dealer was contacted and stated that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall and referred the contact the NHTSA Hotline. The failure mileage was 181,773.

The contact owns a 2016 Ford Fusion. The contact stated that after restarting the vehicle after the vehicle had been parked for several hours, the vehicle hesitated and then shifted abnormally into the intended gear. The contact stated that the transmission warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The local dealer was contacted by phone and the contact was informed that the VIN was included in one open recall however, the recall was not related to the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included in the recall. The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.

I drive a 2016 Ford Fusion Hybrid with approximately 105,000 miles. The transmission (HF35 hybrid) recently started making a whining noise. The vehicle was diagnosed at a Ford service center as needing a transmission replacement due to failure of the transfer shaft gear assembly bearings. Issues with premature failure of the transfer shaft bearings for this transmission are well documented online and in multiple Technical Service Bulletins (TSB 14-0214, 16-0105, 17-0039) spanning several years. Previously, a Customer Service Satisfaction Program 14B07 was established to replace transmissions with this issue, for 2013-2014 model years. The program expired; however, many vehicles were produced with the same transmission issues after this Customer Service Satisfaction Program expired (including 2015 & 2016 Ford Fusion Hybrids built before Aug 2015). It is clear Ford was aware of the transmission issue when these later year vehicles were sold. I have reached out to Ford for assistance in repairing this defect but they have not provided any support. These defective bearings will certainly fail in thousands of cars currently on our roads and highways. Transmission failures are unpredictable and could result in dangerous vehicle behavior and vehicle accidents. Repair of this transmission defect is cost prohibitive for many vehicle owners and will force them to continue to drive the cars with failing transmissions. Ford, or the NHTSA, should issue a recall or Customer Service Satisfaction Program, to repair/replace these defective bearings both for public safety and to value their customers.

The contact owns a 2016 Ford Fusion. The contact stated that after parking the vehicle and shifting into park, the transmission failed to shift out of reverse. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure persisted. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 210,000.

The contact owns a 2016 Ford Fusion. The contact stated that while driving 75 MPH with cruise control activated, the cruise control system inadvertently deactivated and the vehicle lost motive power before going into LIMP Mode. The check engine warning light was illuminated on the instrument panel. The vehicle was towed to an independent mechanic, who inconclusively diagnosed a possible failure with the torque converter or front transmission pump. The vehicle was towed to another independent mechanic, who determined that the transmission flex plate was fractured. The contact stated that the transmission flex plate had fractured before and had been replaced eight months prior to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,300.

The contact owns a 2016 Ford Fusion. The contact stated while driving 55 MPH, a warning light indicating the vehicle was not in park had illuminated. The contact stated that the vehicle lost motive power. The contact was able to restart the vehicle after approximately 10–15 minutes. The vehicle was taken to a Ford dealer, who diagnosed the vehicle and determined that the transmission bushing failed. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 96,000.

As I was driving my kids home from school, my car suddenly started to make a loud whining noise every time I accelerated. Eventually, the car stopped accelerating altogether despite me pushing on the gas pedal. To my surprise and my children's fright, the car suddenly jerked forward, nearly causing a collision with the car in front of us. In order to reassure my children and assess the situation, I pulled over to the side of the road. Although I didn't find any visible damage under the hood, the loud whining noise persisted even after restarting the car and attempting to accelerate. This problem definitely sound like a transmission problem.

Coolant leak into engine caused by factory defect at 95,000 miles. Requires complete engine replacement.

Vehicle does not go in gear when shifter is put in the corresponding gear indicator. Though I am able to move the shifter handle through all the drive modes, (P, R, N, D, S), it’s Currently stuck in park and will not get in gear to Drive, neutral or reverse. I’m unable to move the vehicle. There is no indication or warnings of malfunction. The vehicle has not yet been inspected by anyone to assess, as I am unable to drive the vehicle. Pending towing to the near Ford dealership for diagnostics. The vehicle drove just fine the morning of the incident.

I was driving and my car started to make whinny noises and my car started to jerk, I tried to accelerate but the car would just rev up and wouldn’t move. I saw many people have this problem with the same vehicle

2016 FORD FUSION. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER IS REQUESTING REIMBURSEMENT FOR EXPENSES RELATING TO THE RECALL.

Cable from gear selector and transmission failed. Car countined moving once put in park. This problem is known to affect 2016 Ford Fusions. No. No warning lamps or sounds, the car just continued to roll.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked during an oil change, the vehicle rolled forward in the service bay. The contact stated that the oil change shop manager was unable to start the vehicle or place the vehicle in park(P). The vehicle was pushed out of the service bay and into the parking lot and secured with blocks under the tires. The manufacturer was not made aware of the issue. The failure mileage was 115,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Fusion with a Salvage Title. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was scheduled for the recall repair appointment at the local dealer; however, the dealer then called the contact to cancel and informed that the manufacturer would not cover the costs due to the vehicle having Salvage Title. The manufacturer was then contacted and confirmed they would not cover the costs due to the Salvage Title and referred the contact to the NHTSA Hotline. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine revved while the vehicle hesitated during acceleration. The vehicle was towed to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Vehicle is suffering from coolant intrusion into cylinders. This is a widely know and reported issue. Vehicle is overheating which is a serious fire hazard. There is no way that vehicles with the affected powertrain should not be recalled! These cars aren’t lasting 60k-70k miles! Total Ford rip off! They should be held accountable for a repair due to their fault costing over $6k!

The contact owns a 2016 Ford Fusion. The contact stated that the gear shifter was stuck in park(P). There was no warning light illuminated. The vehicle was towed to the dealer and diagnosed with a defective shifter cable bushing. The contact was then informed that the vehicle was included in NHTSA Campaign Number: 19V362000 (Power Train) and the vehicle was repaired. Recently, the contact stated that the vehicle would lunge forward while in park(P). Upon investigation, the contact discovered NHTSA Campaign Number: 22V413000 (Power Train). The contact called the dealer and the manufacturer and was informed that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 55,000.

The shifter cable has degraded and detached from the transmission, allowing the transmission to be in a shift state other than what the shifter lever shows. Although there is an existing recall for this exact issue, my vehicle falls outside of the specified manufacture dates and Ford is unwilling to remedy the issue. As a result I need to fix the issue out of pocket in order to prevent severe injury or loss of life.

The contact owns a 2016 Ford Fusion. The contact stated while driving 35 MPH, the vehicle decelerated independently. There was no warning light illuminated. The accelerator pedal was depressed, but the vehicle failed to respond. The contact’s husband was able to pull into the driveway. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000. The contact also owns a Ford Escape with the same transmission issues.

The contact owns a 2016 Ford Fusion. The contact referenced NHTSA Recall Number 22V413000 (Power Train). The contact stated after the gear shifter was placed in drive(D) and she placed her foot on the accelerator pedal, the vehicle failed to respond. The contact stated that a friend checked under the hood of the vehicle and noticed that the shifter cable bushing had detached. The contact’s friend was able to reattach the shifter cable bushing and the vehicle operated as needed. The contact then stated that the friend had place his foot on the accelerator pedal to engage the vehicle then immediately engaged the parking brake to park the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter cable bushing needed to be replaced; however, the part to do the repair was unavailable. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 70,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while his daughter was driving at an undisclosed speed, she experienced a failure with the transmission. The vehicle was not drivable. The driver towed the vehicle to an independent mechanic and was informed that the transmission linkage needed to be replaced. The vehicle was not repaired. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact stated that the vehicle was stuck in a neutral position. There were no warning indicator lights illuminated. The contact received notification of NHTSA Campaign Number:22V413000 (Power Train ). However, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic who informed the bushing continued to pop off. The local dealer was contacted and informed the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called another local dealer, Fitts Ford 8000 Auto Dr, Riverside, CA 92504 but the vehicle was not diagnosed or repaired. The failure mileage was approximately 137,000. The manufacturer was made aware of the failure. VIN tool confirms parts not available.

Flex plate “Flywheel” has been replaced 3 times due to cracking. First time replaced the end of 2021 the two other replacements have occurred in 2022. There is a re-call for the same issue but only on the 1.5L and 1.6L Ford Escape Ecoboost. This recall should have been across all models with these motors. This issue causes a safety hazard due to motor running rough and loosing power and stalling while operating. Nov 21, September 22 and December 22 months of occurrence.

The contact owns a 2016 Ford Fusion. The contact stated that she placed the vehicle in the park position and then exit the vehicle, when without warning the vehicle inadvertently rolled in reverse and crashed into another vehicle. No injuries were sustained. No medical attention was required. A police report was filed. No warning lights was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The dealer was not notified. The manufacturer was notified of the failure and advised the contact to take the vehicle to a Ford dealer for diagnosis but no further assistance was provided. The failure mileage was approximately 115,000.