49 complaints reported

2016 Ford Fusion Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
49
Crashes
1
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2026

Complete loss of power steering. Service advancetrac light on Hill assist not available 2016 fusion but is not included in the recall. Car was sold to me and is registered in Pennsylvania, the salt belt. Ran scanner got codes U0240 and C102D. Clear codes, immediately get power steering back. Slowly lose power steering again, until complete failure. Super unsafe, first time this happened I was on the turnpike with my son. Speed limit is 70 m.p.h. I had to go 40 with my 4 ways on. Barely had control of my car. Very scary.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: May 2026
Oct 2025

2016 FORD FUSION TITANIUM BACK UP CAMERA WORKS INTERMITTENTLY. THE VIEWING SCREEN GOES BLANK WHEN IN REVERSE.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2025
Oct 2025

2016 FORD FUSION TITANIUM REAR CAMERA WORKS INTERMITTENTLY. SOMETIME WHEN IN REVERSE, THE SCREEN GOES BLANK.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2025
Sep 2025

The in-dash backup camera stopped functioning about 2 years ago. The errors are random and range from glitching video, delay in activating, not switching off(driving forward with rearview camera activated), and a error code pop-up to contact the dealer. 100 percent of the time, the image is displayed in reverse making backing up impossible.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2023
Aug 2025

Seemingly randomly all center console functions and door functions shut off (no a/c / heat, can't roll down/up windows, outside ambient temp and can't unlock/lock doors from inside buttons (key still works as well as door handle unlock / speed lock) can be hazardous in even mild temp as interior heats up quickly without air flow. Other non-important functions that stop working include radio/stereo and back-up camera. Research points possibly to bcm apim miscommunication or improper grounding.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2025
Jul 2025

rear view camera works ( sometimes ), The rear view camera worked fine for years, but I brought the car in for basic service at the Ford Dealer > oil change, tire rotation, fluids topped off > and after this repair, my rear view camera wasn't working.. I brought it back to the dealer, and they claimed what they did had nothing to do with the rear-view camera.. The service manager said a new camera would cost $ 800, but they would do the repair for $ 500 ( which seemed odd, but that's a story for another day ). Regardless... with all the news I'm reading about Ford recalls, including rear view cameras... I feel this rear view camera issue started years before they think, or will admit to, and should be investigated. I can bring my car into any nearby location for inspection if requested.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Mar 2025
Mar 2025

Back up camera is saying unavailable or shows a blue screen

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2025
Jan 2025 Crash

On 9/5/2024, the driver (27/M) and lone occupant was found unresponsive in the vehicle which was observed rolling to a stop. The vehicle impacted a chain link fence at low speed and there was minimal damage to the vehicle. First responders commented: "extremely noxious odor, smelling like burnt eggs was detected. Odor was most prevalent in backseat area and then when the trunk was opened. In the trunk is where the vehicle's hybrid battery system was located". The driver was transported to a local hospital and was pronounced dead on 9/5/2024. An autopsy was performed with toxicological analysis. Hydrogen sulfide was detected.

Type: Vehicle, Vehicle: 2016 FORD FUSION ENERGI, Manufacturer: Ford Motor Company
Incident: May 2024
Dec 2024

The trunk pops open randomly. Noticed that the actuator clicks continuously until I press the door lock button on the fob.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2024
Nov 2024

Backup camera hasn't worked for years on 2016 Ford Fusion. Recalls were deployed for other vehicles yet not mine. Obviously Ford has a serious problem with their backup cameras and should be required to fix all make and models.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2021
Sep 2024

Sync does not work nor has it ever worked contacted dealer they do not know what’s wrong with it nor have they fixed it or offered to

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2023
Aug 2023

In the last 4 years the battery has had to be replaced 3 times. Each time the car runs great then is shut off and the next day won't start, no lights and can't even get into the car without the key. The vehicle can't be jumped or battery charged, everything is dead. Upon replacing the battery everything works fine for about 2 years.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2023
Aug 2023

Electronic systems in my car just slowly stopped working

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2021
Apr 2023

The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, several unknown warning lights illuminated and started flashing. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was unknown.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2016
Mar 2023

The contact owns a 2016 Ford Fusion. The contact stated that he was unable to unlock the vehicle manually. The dealer was contacted and informed the contact of an alternative way of unlocking the vehicle. The contact stated that after successfully unlocking the vehicle, the vehicle failed to start. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Mar 2023
Jan 2023

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the instrument cluster intermittently illuminated. The contact stated that the instrument cluster then failed to illuminate and remained off. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000. The contact is requesting reimbursement for repairs and a recall for this vehicle.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Feb 2023
Dec 2022

Temporarily Lost communication with the Climate System. When this error appears on the dash the following doesn’t work: AC and Heat are shut off completely. None of the controls on the bottom half of the center console panel work. This includes the heated seats, radio knobs, or any climate control button, rear defrost doesn’t work. The climate control quadrant, the lower right, on the touch screen doesn’t work. The outside temperature doesn’t work. The control buttons on the door don’t work, can’t adjust mirrors, seat recalls or control the windows. When there is no AC and can’t lower the windows, this is very bad in the summer can cause heat stroke. Bad in the winter can’t keep the windows free of ice. Happens very sporadically, even while driving it turns off. So far, the trouble shooting seems to indicate a wiring harness under the driver seat as the problem. Numerous owners have reported this problem. The dealers have not been able to resolve the issue. Even after paying 1000s of dollars.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2021
Nov 2022

I have a silver 2016 ford fusion the problem is the latching from driver door and rear right side door . I take very good care of my cars for this to happen twice is not my doings but the car. I was off to do some errands I opened my driver side door I got in and closed the door and it shut completely I started to drive off I came to a stop where I was turning right, when I turned right my door opened and I almost crash to a car that was coming straight . I fixed the door latch then a couple weeks later the same thing happens to the rear right side door thankfully there was no car or objects near me i could have crashed into .

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2022
Nov 2022

Over the last few months, the trunk has been opening randomly - this has happened while parked in the driveway, reversing out of the driveway and also while driving. Sometimes when I close the trunk, it stays shut. Other times, it just pops back open and I can hear to mechanism whirring to unlatch.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2022
Sep 2022

Soon after purchasing this vehicle the Bluetooth and phone links quit working. I researched and found an abundance of complaints regarding this issue. After contacting dealer and manufacturer I was basically told tough luck on this $1100.00 repair. In my opinion this is a safety issue since not being able to talk hands free can increase driver distraction. Furthermore; several states have enacted laws against hand held phone calls. Since this is an advertised feature, Ford should step up and correct this issue!

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2017
Sep 2022

The contact owns a 2016 Ford Fusion. The contact stated that the horn had malfunctioned and no audible sound was present when the horn was pressed. The contact indicated that the failure was intermittent initially but eventually became a permanent failure. The vehicle was taken to an independent mechanic and the local dealer who were both unable to determine the cause of the failure. The local dealer recommended that the vehicle be taken to an electrician. The manufacturer was not contacted. The failure mileage was 83,700.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2022
Jun 2022

Three of four door locks have malfunctioned. As well as electric driver side seat. We have fixed two at our expense, they are obviously defective. Unable to lock doors, a person could fall out. Dealer has confirmed issue and has attempted to get Ford to take responsibility. Has not been confirmed by police, etc No warning lights. Similar vehicles have had same issue and have been recalled. I don’t think we should have to pay for this expense when there is a known issue. We are requesting that this lock gets repaired and we are reimbursed for other two locks to be reimbursed. Thank you for your time. Vickie

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Apr 2021
Dec 2021

MY TRUNK KEPT POPPING OPEN ONCE IN A WHILE. I FINALLY LEFT MY KEY FOB A LONG WAY FROM THE VEHICLE AND IT STILL POPPED OPEN. I EAT MY LUNCH IN MY CAR AT WORK AND I WAS SITTING THERE AND ALL OF THE SUDDEN THE TRUNK POPPED OPEN BY ITSELF AND THEN I HEARD THE DOOR LOCKS CLICK OPEN. SO I DECIDED WHEN I FINISHED MY LUNCH TO LOCK IT UP AND PUT MY KEYS BACK IN MY OFFICE. LATER I WALKED OUT BECAUSE SOMEONE TOLD ME MY TRUNK WAS OPEN. NOT ONLY WAS MY TRUNK WIDE OPEN BUT MY DOOR WAS UNLOCKED. I WAS HOME ONE DAY AND WE HAD TEMPERATURES IN THE 80'S THAT DAY AND THE CAR WAS WIGGING OUT. THE KEY PAD ON THE SIDE WAS LIGHTING UP AND FADING OUT AND THE TRUNK WAS CLICKING LIKE CRAZY (IT WAS ALREADY IN THE OPEN POSITION) AND I KEPT HEARING THE DOORS UNLOCKING CONSTANTLY. THIS MUST'VE HAPPEND ALL NIGHT LONG BECAUSE MY BATTERY WAS DEAD IN THE MORNING. I MADE AN APPOINTMENT AT PENSKE FORD IN LA MESA, CA. I BROUGHT IT IN AND HE SAID HE NEVER HEARD OF THE PROBLEM. BUT ONLINE THERE ARE QUITE OF FEW PEOPLE THAT HAVE THIS ISSUE. HE ASKED ME ABOUT MY BATTERY BECAUSE I TOLD HIM IT KILLED IT AND I HAD TO CHARGE IT. HE LOOKED AND IT WAS OVER 5 YEARS OLD. SO, I REPLACED THE BATTERY. SO, MY WIFE TOLD ME IT WAS WIDE OPEN AGAIN THIS MORNING AT 5:30 AM. NOW I HAVE TO BRING IT BACK TO FORD. IWITH SO MANY PEOPLE HAVING THE SAME ISSUE. CAN'T SOMEONE MAKE THEM DO A RECALL ON THIS? WHY SHOULD WE HAVE TO PAY OUT OF OUR POCKETS FOR THEIR INABILITY TO BUILD A QUALITY VEHICLE? NOW I HAVE TO DROP IT OFF THERE AND THEY SAID THAT THEY HAVE TO WAIT FOR THE ISSUE TO HAPPEN SO THEY CAN SEE FOR THEMSELVES. I'M OFFICIALLY CARLESS UNTIL THEY FIGURE IT OUT. NOTHING LIKE SPENDING OVER $22,000 ON A CAR THAT I CAN'T USE. OH.. ALSO IT HAPPENS WHILE I'M DRIVING SO THE TRUNK POPS OPEN AND BLOCKS MY ENTIRE REAR VIEW MIRROR.

Type: Vehicle, Vehicle: 2016 FORD FUSION HYBRID, Manufacturer: Ford Motor Company
Incident: Nov 2021
Sep 2021

Trunk/deck lid pops open at random times. Weather conditions and time of day do not appear to be a factor as to why or when the trunk pops open. When it does happen the release mechanism clicks continuously for ~10 seconds or until you click the lock button on the fob. It will pop open when you begin to drive, up to the point that the car auto locks. This started happening approximately one year ago, September 2020, and lasted for a few weeks and then stopped. It started popping open again in the spring of 2021 and lasted for a few weeks. It has started popping open again in the beginning of September 2021.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2020
Sep 2021

Backup Camera hasn’t worked since the day I bought it and it had only 35,000 miles when I bought it.

Type: Vehicle, Vehicle: 2016 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2020

Trend Over Time

Complaints by year

Quick Summary

The 2016 Ford Fusion has 49 Electrical System complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.