2017 Ford Fusion SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while her son was making a right turn and depressing the brake pedal, the pedal went to the floorboard but failed to stop the vehicle. The contact stated no warning light was illuminated. The driver was able to slow down the vehicle and park at a nearby parking lot. The vehicle was not drivable and was towed to the residence. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated that the brake pedal was depressed to the floorboard with the low brake fluid warning light illuminated. The contact added brake fluid to the reservoir; however, the failure persisted. The vehicle was taken to a dealer and the contact was informed of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact was provided an estimate to repair the vehicle outside of the recall but declined to pay for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was 62,598. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to slow as needed. The contact stated that the brake pedal was depressed and remained on the floorboard. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 106,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the brake pedal was depressed to the floor however, the vehicle failed to properly slow down as needed. There were no warning lights illuminated. The contact veered over to the side of the roadway. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at 40 MPH, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to rear end the vehicle in front of her. The contact sustained injuries to her neck and back but did not receive medical attention. A police report was filed.The vehicle was taken to a brake specialist, who informed the contact there was no brake fluid in the vehicle due to a leak on the front brake flexible hose. The contact related the failure to NHTSA Campaign Number:  23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle jerked and hesitated while responding. There was no warning light illuminated. The contact stated that the failure had been reoccurring. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer and test driven. The contact was informed that no issues were found. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated that while parked, the ignition button and brake pedal were depressed, but the brake pedal was stiff and failed to depress as needed. The contact stated that there were unknown warning lights illuminated. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the part would be available in the third quarter of 2023. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. Additionally, the brake warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000. Parts distribution disconnect.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the brake pedal was depressed, and there was a loud screeching sound coming from the wheels. The ABS, Service Advance Trac, and Advance Trac warning lights were illuminated. Additionally, the contact stated that there was condensation under the front of the vehicle after the vehicle was parked. The contact also stated that while the cruise control was activated the vehicle decelerated with the service vehicle warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 80,000.

The contact’s husband owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at an undisclosed speed, he depressed the brake pedal, and the vehicle failed to stop. The contact’s husband applied pressure to the brake pedal and the brake pedal extended to the floorboard and the vehicle coasted to a stop. The brake fluid light and other unknown warning lights were illuminated. The driver was able to navigate the vehicle to safety. The contact stated that upon her husband inspecting the vehicle, there was brake fluid leaking on the ground. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the front driver’s side brake hose had ruptured and needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 61,136.