48 complaints reported

2017 Ford Fusion UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
48
Crashes
3
Fires
1
Injuries
3

Complaint Timeline

Chronological view of owner reports

Jan 2026

There is open recall for 2017 ford fusion coolant leak that may lead to vehicle fire i have the same issue with my 2017 ford fusion but my vin is not flagged now I’m scared to drive the vehicle

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2026
Nov 2025

Car will not shift out of Park and getting an error message of "P0929.00-A Gear Shift Lock Solenoid/Actuator Circuit A Range/Performance". There appears to be an issue with the gear shift module, and many others are experiencing the same issue. This issue could cause the driver to be stranded wherever the car decides to lock up. Anytime the driver puts the car in Park, it may not shift out of it again. Issue was experienced and confirmed at a local repair shop.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2025
Aug 2025

I recently bought a gear shift bushing cap for the cable since the cable is loose. I bought the part at Tasca Ford in Cranston, RI. The part was hard to find. It’s the same issue as the recall for the same car b ur years prior. Cap disintegrated since its plastic and next to the engine. The most recent part I bought that was used as genuine replacement has also disintegrated. I can see the pieces of it corroded. I need to buy another one but it’s going to happen again since it’s a faulty design. The first time it happened months ago caused my car to go into park. I couldn’t move it out of the way in the street. It would let me put it in neutral. The second time it happened today the car got stuck in neutral and it took many tries to get it into park. Everything is in tact except the plastic bushing cap and part that clips the cable to the vehicle is corroded. Simple fix but unsafe and happens randomly.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2025
Jun 2025

The overheat light came on and antifreeze was leaking into the number 4 cylinder of the spark plug, sometimes it would lose a little power

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2025
Jun 2025

No accident just looking to fix the recall

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2025
Jun 2025

My Ford Fusion eco boost 2017 had a faulty shifter cable bushing. When the vehicle turned off, parked (not on a hill thankfully due to safety and rolling backwards) thinking it was in park, it would not start and not go into gear and the vehicle would not shift into gears and the wrench light came on shift malfunction light came open. This was inspected, verified, and repaired at the Brandon Ford dealer when we had to get the car towed to them. All service for this car has been by Brandon Ford. They installed new bushings and cap, adjusted cable and cleaned codes, and retested as ok after repair. When researched we noted a recall on Ford Fusions with this same problem for safety issues putting owners at risk due to confusion of car in what gear it was actually in despite thinking it was in park, may have been in reverse if car was on but if car off would not start. The recall campaign number for the Ford Fusion (2013-29`17) shifter cable bushing issue is 22S43/22V413. This recall was issued on June 2022 addressing the safety of preventing the transmission from shifting properly and causing a vehicle to roll unexpectedly when parked. I had the car repaired on 04/29/25 and paid in full on my Discover card $890.72. I submitted documentation to Ford but they denied reimbursement for my claim. Would you be so kind to advise me how to register my VIN for this recall and get Ford reimbursement? Thank you kindly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Apr 2025
Jun 2025

Vehicle display more often than not shows "Rear view camera not available" or a distorted image when reversing.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: May 2025
Mar 2025

On 3/8 the car stopped moving while driving. No warning lights came on, no check engine lights, no fluid leaks etc. Ford spent 3 weeks investigating and said there was metal flakes in the transmission fluid. Towed it to a transmission shop whom immediately reported “large chunks of metal” in the transmission fluid. Advising the transmission was degrading from the inside. Agin no warning lights or check engine light are illuminated on the dash. Entire transmission will need to be replaced at 97,000 miles!

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2025
Mar 2025

I reported this issue back on July 1, 2022. My car was getting stuck in park and when I would get it into gear (reverse), once I put it in drive it automatically switched back to park. The gear shift bushing had broken on my car and I had to have it repaired. As of today, the bushing continues to get stuck in park and I have to turn my car off and back on, press the brake multiple times in order to get it in gear, rather reverse or drive. It continuously gets stuck. I know there was a recall on the gear shifts from 2012-2016 Fusion models. Something needs to be done about this for the 2017 model. I am afraid that once again I will be stranded with my child because my car wont go into gear and will remain in park.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2025
Nov 2024

I have brought our Truck and our Car to the dealer several times and had other service that I paid for completed and they refuse to perform Recall 20C19 I have attempted to contact Ford and they have refused to respond to my concern. Bell Rd Ford is the dealer I brought it to.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2024
Sep 2024

The shifter cable bushing that other cars in my year got recalled for is going out. It’s having the same problem that the recalled cars are having but my vin doesn’t fall under it for some reason.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2024
Aug 2024

My vehicle Check Engine light came on and after taking it to the Ford dealership they said that there is a coolant intrusion and the short block needs to be replaced as well as the cylinder head gasket. The repairs they told me would be over $10,000. I am not able to make that payment happen and the car is now sitting in the yard. I am the only owner. I never received anything about something being wrong with these parts and then they tell me about it being messed up. I did some research and they did issue a recall on these same exact issues, but my Vin was not apart of it so my car will not be getting fixed. I would like to see why my car was not included in it and how I can get it fixed.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: May 2024
Feb 2024

Vehicle will not stay in reverse or drive thus it will not shift out of park. When shifted to reverse or drive the shifter would blink red and automatically shift back to park repeatedly. The message “Shift sys fault service required” and wrench popped up. Had to have it towed 90 miles to dealer. Safety issues: vehicle may not have actually been in park after automatic shifting back to park, this could injure someone or something if the vehicle moved unexpectedly. Also, I could have been stranded in an unsafe place. This problem could be reproduced at the dealership service center. Inspected by service once I got there. There were no warnings or messages prior to this issue.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Feb 2024
Feb 2024 Crash Fire

I didn’t have the car at the time I didn’t know the car facts now I’ve been paying on it & it’s my only transportation I got the car the 5th of Jan. 2023

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2023
Nov 2023

I was driving to work when I had to stop at a red light as I hit the accelerator it didn’t move. I continued to press it as I was the first car at a green light suddenly the car jerked forcefully and went. I arrived at work and called my father to look at it and he told me to drive it home which is about 7 minutes away. As I drove the car it began jerking violently and slowing down. It was not safe for me to move off the road immediately causing cars behind me to slam on brakes and swerve around me. When I made it safely to the shoulder the gear shift was working but the pressing the accelerator didn’t really work until it continued jerking. The car had to be towed to my home and to the auto shop to be diagnosed. My transmission slipped due a form of malfunction of the transmission. The mechanic expressed there were no metal shavings in the pan. No warning lights appeared on the dash until after it completely broke and they still flashed on and off or changed each time. No crash occurred, it immediately taken to be diagnosed and has already been fixed. I would like for Ford to do an inspection but I just paid for a transmission so I can’t afford it. I have all the receipts and diagnostic information for the vehicle. I looked into the recalls and noticed the ford fusion 2.0L has an active transmission recall, but the only difference for my vehicle is a 1.5L.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 2023
Oct 2023

Car shut off a few times while driving then restarted. Now it will not start at all. No codes. Replaces everything. Not safe if it cuts off while driving. Called dealer I’m out of warranty. Looked up on forums said this is happening to others also.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Apr 2023
Sep 2023

Trunk opens randomly on its own

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2023
Sep 2023

Trunk randomly opens and alarm goes off when parked and off. Trunk may randomly open while the vehicle is in motion. The safety concern is that the high voltage battery could get wet and become or cause a fire safety hazard. Additionally, it's plausible that items in the trunk could fly out into the roadway and cause an accident when it happens as the car is in motion.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2023
Aug 2023

This is the rubber bushing problem on the automatic transmission shift system. I saw that recalls were made for Ford Fusion from 2013 to 2016, but 2017 models were excluded which is my own model. I returned home and tried to reverse my car into the parking lot. But it failed. When I attempted to put vehicle back to reverse or drive, vehicle switched back to park. and an error code appeared saying "shift malfunction." I was charged $501 for the repairs but just saw that this was recall issue for other model years. Thats why I wish to see if ford can reimburse me for the repairs.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Mar 2023
Jan 2023

DEFECT IN LEFT DRIVER REAR LIGHT.. WHEN IT RAIN WATER GOES INTO THE TRUNK TIRE AREA BECAUSE OF THE SEAL AROUND LIGHT

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 2023
Dec 2022

The shift cable bushing, which was covered on other Ford vehicles in a recall issued on 15 June 2022, failed on my 2017 Fusion. This occurred while in a parking lot. The car would not start as it was stuck in reverse. I had the issue repaired at a Ford dealer and it cost me $351. This is a known defect yet it would seem as though the scope of the recall was too narrow. Fortunately, the car did not roll away, however, it was a very busy lot and I was stranded in the middle of it until a tow truck could remove it.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2022
Nov 2022

When shifting from reverse to drive, my car would not shift and instead forced my shifting knob into the park position. The issue was the exact same as the ford 22S43 recall, where the shifting bushing wears out, however the 2017 Fusion is not included in that recall, despite still having the same bushing. I was forced into park and upon inspection, saw that the shifting solenoid was detached from the transmission. If this happened on a busy street, I would have had a car dead in the middle of the road, possibly causing an accident. Luckily I was not. I bought the new bushing, DG9Z-7K340-A, online and fixed it myself, not knowing about the cap that goes with it, so I will not be able to reproduce the issue. I believe I still have the defective bushing and could show it to someone if needed, but no one has looked at it. My car gave a specific warning (can't recall the details) that, when googled, lead me to videos of the exact issue. I believe it happened once before, but somehow after shifting it in park and back into drive, it went away. that was about a week before the full failure. My main concern is that the 22S43 recall does not include enough vehicles for that issue.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 2022
Aug 2022

Shifter cable bushing wore out, and now shifter cable keeps detaching.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2022
Aug 2022

I have a 2.0L engine with a 6-speed engine. My daughter was on the highway going about 60mph and her car started shaking very badly and eventually shut off. It turns out that it does in fact have something to do with her studs not being welded correctly, and her transmission mounts failed causing the engine and transmission to move rapidly under the hood of her car not being held in place.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2022
Aug 2022

I took my car to the Ford dealer today for a oil change and was told that the lug nuts were defective and had to be replaced. They charged me $237.40 to replaced them. I have a extended warranty and they told me they were not cover under this warranty. Checking on line I find there is a large number of vehicle that have the same problem with the same lug nuts. Why is not a recall on these lug nuts.

Type: Vehicle, Vehicle: 2017 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2022

Trend Over Time

Complaints by year

Quick Summary

The 2017 Ford Fusion has 48 UNKNOWN OR OTHER complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.