2020 Ford Fusion Electrical System
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
COMPONENT: ELECTRICAL SYSTEM, ENGINE I HAVE HAD THIS SENSOR THAT MAKES MY CHECK ENGINE LIGHT STAY ON 3 SEPARATE TIMES! THIS NEEDS TO BE RE CALLED I SEE MULTIPLE COMPLAINTS WITH THE SAME CONCERN
I keep getting SHIFT SYS FAULT error. My car will not move out of P (park). I towed my car to repair shop on 2/11/2026 - 02/13/2026 the mechanic told me he replaced the bushing kit and the gear dial. Less than a week later on 02/26/2026 I got the same error and was able to drive my car to Village Ford Dealership (my car is still there) I was told on Monday that the technicians thought they fixed the issue but the same thing happen and now they are unable to get the car out of P (park) and that the technicians would have contact FORD HOTLINE because the repairs are not working. The issue was once recalled on older Ford fusions but according to google 2020 fusions have reported the same issue.
I don't know what failed, but my vehicle spontaneously combusted this morning in front of my apartment.and is a total loss. Fire Marshal's [XXX] ) Case# XX-XXX. The fire also destroyed the vehicle sittling next to it. We are lucky the building didn't catch on fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
since day number one this vehicle has had an issue of maintaining a charge even when you drive it regularly , if you don't start it the next day it needs a jump , agew days after purchase a new battery was installed and the problem persisted , this vehicle has the same issues as the other 2020 Ford Fusion models that have been recalled?? But unfortunately under the VIN there has been no recall when this vehicle suffers from the same issues the ones that have been recalled suffer from Just add it like the others please . The incident has happened every day since 2020 If you miss a day starting it the next day it needs a jump even in warm weather , and it's been driven .,Just doesn't hold a charge I assume , needs a jump There's a record on the Ford app of the numerous jumps for rhe vehicle
According to dealership, the 12-volt, 7 year battery passes all testing and has a "Good" (best) rating (battery is only 3 years old). Diagnostics reveal batter at 80%. When battery falls below 85% (such as frequently happens in cold weather), the computer program shuts down several features including remote car starting. Electrical programming must be changed to when a battery falls below 50%...when a car battery should be changed out. Please recall these vehicles and require Ford Motor Company to reprogram the electronic system. Thank you.
The contact owns a 2020 Ford Fusion. The contact stated while driving 68 MPH, the vehicle started to stall. The vehicle was taken to the dealer and the contact was informed that the vehicle was not wired correctly. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 30,000.
(Fleet Vehicle) Car was dead; had to jump start; battery replaced under warranty
Car dead again; had to be jumped. Towed into dealer. battery Concern
(same fleet vehicle from before) Electrical system concern again; battery issue. Battery was already replaced on 2/02/21. Dealer had to replace battery again.
Dead battery again; this is a major concern on this particular fleet car that we have. Dealer had car towed in. I told them to check the connections. This seems to be a concern of other 2020 Ford Fusion owners as well, after researching. We need this vehicle in our fleet and we cannot have this keep happening. No dealer paperwork yet as the problem has not yet been resolved; car still at the dealer.
BATTERY DRAINS VERY QUICKLY AND NEEDS TO BE JUMP-STARTED REPEATEDLY, WHICH HAS RISKS TO SAFETY AND EQUIPMENT. THIS IS A FLEET VEHICLE.
BATTERY DRAINS VERY QUICKLY AND NEEDS TO BE JUMP-STARTED REPEATEDLY, WHICH HAS RISKS TO SAFETY AND EQUIPMENT. A NEW BATTERY WAS INSTALLED EARLIER THIS MONTH AND IT HAS ALREADY DRAINED ALSO. THIS IS A FLEET VEHICLE.
THE TOUCHSCREEN DISPLAY IS NOT WORKING. IT TURNED COMPLETELY BLACK. I CAN CHANGE THE VOLUME USING THE DIALS, BUT I CANNOT CHANGE THE RADIO STATION. IT ALSO WILL NOT SHOW MY BACK UP CAMERA. I SHUT OFF MY CAR AND TURNED IT BACK ON AND IT IS STILL NOT WORKING
AS I'M DRIVING MY RADIO SHUTS OFF AND WILL NOT POWER ON. THE VEHICLE WAS IN MOTION
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Quick Summary
The 2020 Ford Fusion has 15 Electrical System complaints on file. Review the timeline above for detailed owner experiences.