33 complaints reported

2020 Ford Fusion Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
33
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Apr 2023

The flex plate is bad and ford won’t fix it. It needs recalled before it kills someone. Flex plate is the plate that puts power from engine to transmission

Type: Vehicle, Vehicle: 2020 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Apr 2023
Feb 2023

The contact owns a 2020 Ford Fusion. The contact stated that while attempting to drive forward after reversing the vehicle, the vehicle failed to move. The wrench symbol displayed stating there was a system malfunction however, the contact was unsure of the system failure. The contact stated that the diagnostic App linked to the vehicle stated that there was power train malfunction causing reduced power. The contact stated that someone mechanically inclined inspected the vehicle and informed her that the cable shifter bushing had detached causing the gear shifter to move from drive to park. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 80,000.

Type: Vehicle, Vehicle: 2020 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Feb 2023
Feb 2023

The contact owns a 2020 Ford Fusion. The contact stated while driving 30-35 MPH, the vehicle made an abnormal rattling sound. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the vehicle failed to start the following day and was parked. The vehicle was towed to the dealer, where it was diagnosed that the flywheel had failed and needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 22N12 because the campaign had exceeded the required mileage. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,251.

Type: Vehicle, Vehicle: 2020 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2023
Oct 2022

My 2020 Ford Fusion has a broken flex plate after only 40,000 miles on the road. This appears to be a very common problem among several different Ford vehicles that have this combination of engine/transmission. It is a safety risk because the car is no longer drivable after the flex plate breaks. This could lead to dangerous situations if a vehicle is broken down in the road. There are no warning lights or messages that something is wrong, but a noticeable rattling sound was coming from the front end of the vehicle that lead to the diagnosis of a flex plate issue by the Ford dealership.

Type: Vehicle, Vehicle: 2020 FORD FUSION, Manufacturer: Ford Motor Company
Incident: May 2022
Jun 2022 Crash

The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact also stated that while the vehicle was in park(P) on an inclined driveway, the vehicle rolled forward without warning and crashed into a home. No injuries and damages were reported; the contact was able to resume normal driving operation after the failure. The manufacturer was contacted and a complaint was filed. The vehicle was taken to a dealer for a diagnostic; however, the dealer was unable to duplicate the failure. The vehicle had yet to be repaired. The failure mileage was approximately 16,270.

Type: Vehicle, Vehicle: 2020 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Feb 2022
Mar 2022

I started my car and the engine was running very rough. The check engine light came on and I received a notification in the FordPass app of a powertrain control module detected an engine misfire. I was 108 miles from home in a snow storm. I drove to a hotel and spent the night. My husband picked me up the next morning. We towed it to the dealership where they found coolant had leaked into the spark plugs because of a warped cylinder head.

Type: Vehicle, Vehicle: 2020 FORD FUSION, Manufacturer: Ford Motor Company
Incident: May 2022
Jan 2022

The contact owns a 2020 Ford Fusion. The contact stated that the gear shifter failed to shift into the intended gear and the vehicle would not drive forward. Upon inspection, it was discovered that transmission fluid had leaked from the vehicle. The vehicle was towed to the local dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 66,000.

Type: Vehicle, Vehicle: 2020 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2022
Jan 2022

Vehicle purchased used in Feb 2022, dealer said vehicle was in EXCELLENT mechanical condition. May 2022, 3 months after purchase vehicle has a broken flywheel and now needs the flywheel, torque converter and transmission pump replaced before 1st oil change since purchase was due. 65k miles on odometer.

Type: Vehicle, Vehicle: 2020 FORD FUSION, Manufacturer: Ford Motor Company
Incident: May 2022

Trend Over Time

Complaints by year

Quick Summary

The 2020 Ford Fusion has 33 Power Train complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.