2020 Ford Fusion UNKNOWN OR OTHER

Back up camera, and touch screen go completely out...the whole system will not come back on until vehicle is shut off and restarted. This has happened multiple times now.

In 2024 on Black Friday while driving home from work my car all of a sudden was starting to lose speed. Even when I'm hitting the gas it would not accelerate and I could push it all the way down to the floor or nothing. And all of a sudden I start to see a whole bunch of monitors go off on my dashboard animal League to the government off and then all of a sudden I started see this underneath my core board pulled over and all sudden those planes coming from my engine and within minutes the whole car was destroyed. Fire department came to drop the fire and everything but the trunk was left essentially. The insurance company has taken to car since and I believed it was sold for parts. I have Thought I had submitted this before but never got somebody you can just in case I messed up. I just feel like a car shouldn't just randomly catch fire

Hood latch, unable to open the hood latch of vehicle

Rear Package Tray Trim disintegrating due to sun exposure, the carpeted fiber trim behind the rear seats underneath the rear windshield. The part is still installed in my vehicle, but it available to be inspected I am constantly finding ultra fine black fibers throughout my car's trim/dashboard/steering wheel/infotainment/vents, on my clothes and in my hair especially after driving with my windows down from the trim piece fibers disintegrating. Because the fibers are blown throughout the car this is a health hazard as you are breathing in fiber strands, similar to why asbestos has been banned. A Ford dealership has inspected the part to see if there are any Ford recalls and to quote replacement of the part. First started noticing the black fibers about a year ago but that was only when the part was touched as it would cover your hand/arm in the fibers. It has progressively gotten worse to where air will now cause further disintegration of trim and blow the fibers throughout the car.

My flex plate cracked on my 2020 Ford Fusion. Ford has a customer satisfaction program stating that they have a one time repair for cracked flex plates, torque converter, and transmission pump and are refusing to honor it. Once the dealership confirmed my flex plate was cracked they were notified that the repairs were not going to be approved I was giving a quote for $4700 to pay out of pocket. I did not have the money and went to pick my car up until I figured out a solution. While in the process of waiting to figure out my next step of action I was informed by one of the service writers that they were going to approve my repairs by this time my vehicle had completely stopped on me while on the highway with my child in the car. Once it was towed to the dealership my car sat for 2 weeks untouched because of other repairs and I was later informed that Ford is wanting to overturn their decision and not repair my car.

My 2020 Ford Fusion developed a oder coming from the a/c heat system. In a few days it got bad enough to determine something died in the vehicle! I went to the cabin air filter to replace it but as I started to pull it out there was debris stopping it! So I removed the front cowling to expose the fresh air inlet and found it was full is mice droppings and nuts. I then found a dead mouse that got its head stuck in the recirculating door that is for max A/C! After a while of vacuuming out the air filter top and removing the dead mouse. I was able to remove the cabin air filter and then removed the blower motor below it to clean the debris from that. The debris feel when I went to remove the air filter as the opening scrapes the top of the filter as you remove it! I wiped every thing down with bleach wipes and vacuumed as much as i could then blew out the system with compressed air and reassembled the vehicle. When I was done I looked up "how mice can get in there" and found out I'm not the only one this has happened to. Since the air filter does not filter out viruses and bacteria this is a serious health problem. People can get Hantavirus (67% mortality rate) from mice, droppings, as well as other bacterial infections, and viruses! It can kill anyone in the car riding in by breathing the virus coming from the heating or a/c system. The outside air inlet should have a tightly conforming mesh covering to prevent mice and other rodents from getting into the A/C system in all vehicles. Or the recirculating door can be programed to close when the vehicle is shut off! Note the vehicle still smells a bit and I'm going to have it detailed and use a disinfectant sprayer to clean out the entire A/C heating system that I ordered.

Flexplate cracked. Causing vehicle to make a loud noise when idle or driving in reverse. Cracked discovered by mechanic and Ford service department. No warning lights or other issues prior to crack.

My 2020 Ford Fusion has a broken shift bushing. Which is causing my dial box to revert back to park after changing gears.

Rear backblast felt cover severely deteriorating after only 2 years The tiny felt peaces get everywhere And harmful to your health If inhaled

After pulling forward into a parking space, I stopped and shifted my car to reverse. When I touched the gas pedal again, the car went FORWARD and the light on the shifter starting flashing quickly. I stopped and was able to shift the car and it have it move as expected. I’ve been unable to reproduce this so far but wanted to report it in case others were having similar issues.

TL* THE CONTACT RENTED A 2020 FORD FUSION FROM HERTZ CAR RENTAL. THE CONTACT STATED WHILE DRIVING 25 MPH ON A INCLINE HILL, A STRANGE SOUND OCCURRED AND THE VEHICLE STARTED TO SLOW DOWN. THE CONTACT DEPRESSED THE ACCELERATION PEDAL , HOWEVER THE VEHICLE STARTED TO ROLL BACKWARDS DOWN THE HILL CAUSING THE VEHICLE TO CRASH INTO TWO OTHER VEHICLES. NO WARNING LIGHTS WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DAMAGED ON THE DRIVER SIDE DOOR AND THE BACK LIGHT WAS DENTED. THE CONTACT SUSTAINED WHIPLASH AND LOWER BACK PAIN; NO INJURIES SUSTAINED BY OTHER VEHICLE DRIVERS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE A PARKING LOT AND THEN TOWED TO HERTZ CAR RENTAL LOT(625 SOUTH COLUMBUS AVE , MOUNT VERNON NY, 10550 914-665-1780). THE CONTACT STATED THE RENTAL COMPANY WAS APPRISING THE VEHICLE AND HAD NOT RECEIVED ANY UPDATES. THE FAILURE MILEAGE WAS 23,600. THE VIN WAS NOT AVAILABLE.

The contact owns a 2020 Ford Fusion. The contact state that the more they turn the vehicle's acceleration pedal that the vehicle would pull to the right. The contact took the vehicle to the dealer who was able to duplicate the issue however were not able to find the cause of the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 23,000.

THERE WAS WHITE SMOKE COMING OUT OF THE HOOD AND THERE WAS A SMELL OF BURNED RUBBER. I HAD REACHED MY DESTINATION AND HAD JUST PARKED.