117 complaints reported

2011 Ford Mustang Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
117
Crashes
6
Fires
0
Injuries
4

Complaint Timeline

Chronological view of owner reports

Jan 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KARL KLEMENT FORD (2670 U S 287, DECATUR, TX 76234, (940) 627-1101) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2017
Dec 2017

TAKATA RECALL MY PASSENGER AIR BAG HAS NOT BEEN REPLACED AND LEAVES PASSENGERS OF THIS VEHICLE IN HARMS WAY IF IN INFLATES DO TO A COLLISION.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Dec 2017
Dec 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (VAN HORN HYUNDAI OF FOND DU LAC, N6652 ESTERBROOK RD, FOND DU LAC, WI 54936, (920) 924-0000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Dec 2017
Dec 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COCONUT POINT FORD, 22400 S TAMIAMI TRAIL, ESTERO, FL 33928) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL SPRING OF 2018. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016
Dec 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (WORLD FORD PENSACOLA, 6397 PENSACOLA BLVD, PENSACOLA, FL 32505, PHONE NUMBER: 850-476-9050) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2016
Dec 2017

TAKATA RECALL - I RECEIVED A RECALL NOTICE FROM FORD IN MID 2016 THAT BOTH THE DRIVER AIRBAG (15S21) AND PASSENGER AIRBAG *16S26) WERE RECALLED. FORD REPLACED THE PASSENGER AIRBAG BUT TO DATE TELLS ME THERE ARE NO PARTS TO REPLACE THE DRIVERS AIRBAG. I AM TOLD THAT IF THE BAG INFLATES THE DRIVER COULD BE KILLED. SO, WHY CAN'T FORD, IN OVER A YEAR, GET REPLACEMENT PARTS?

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Dec 2017
Nov 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRICE FORD OF TURLOCK, 5200 N GOLDEN STATE BLVD, TURLOCK, CA 95382 (209) 669-5200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2017
Nov 2017

TAKATA RECALL" THE PASSENGER AIRBAG WAS NEVER REPLACED SINCE THE START OF THE AIRBAG RECALL..

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2017
Nov 2017

TAKATA RECALL. REPLACEMENT AIR BAGS ARE UNAVAILABLE

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2017
Oct 2017

TAKATA AIRBAG: FORD INC HAS FAILED TO RESOLVE THE PASSENGER SIDE AIRBAG AFTER NEARLY 18 MONTHS, DESPITE SEVERAL EMAILS AND TELEPHONE CALLS. THEIR EMAIL INDICATES THAT CERTAIN REGIONS OF THE COUNTRY, SUCH AS THOSE WITH HIGH TEMPERATURES AND HUMIDITY ARE BELIEVED TO HAVE THE HIGHEST RISK OF FAILURE AND ARE PRIORITIZED. I LIVE IN NORTH CENTRAL FLORIDA -- WHICH MEETS THE CRITERIA THEY HAVE ESTABLISHED BUT THEY CONTINUE TO STATE THEY HAVE NO REPLACEMENT AIRBAGS. IN ADDITION TO THE POTENTIAL PHYSICAL RISK I AM CONCERNED THAT THE VALUE OF THE VEHICLE IS SUBSTANTIALLY REDUCED IF THIS IS NOT CORRECTED AND REQUIRING ME TO RETAIN THE VEHICLE UNTIL THEY MANAGE TO RESOLVE THE PROBLEM DEPRECIATES THE WORTH OF THE VEHICLE AT SALE OR TRADE-IN.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016
Oct 2017

TAKATA RECALL. I HAVE TRIED TO OBTAIN A REPLACEMENT AIRBG FOR THE PASSENGER SIDE SINCE 2016-07-21. I WAS TOLD THEN MY SERVICE MANAGERS THAT THERE ARE NO REPLACEMENTS AVAILABLE AND HAVE BEEN TRYING EVER SINCE TO OBTAIN ONE.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2016
Oct 2017

TAKATA RECALL. TAKATA HAS DECLARED BANKRUPTCY (CH 11 CASE NO. 17-11375 (BLS)) AND SENT OUT POSTCARDS THAT STATES: "IF YOUR VEHICLE CONTAINS A DEFECTIVE OR POTENTIALLY DEFECTIVE AIRBAG INFLATOR AND IS UNDER RECALL, CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR." THIS RECALL HAS BEEN IN EFFECT FOR OVER A YEAR, AND MULTIPLE CONTACTS WITH LOCAL DEALERSHIPS HAVE LED NO WHERE AS THEY STATE THAT THE PARTS ARE NOT YET AVAILABLE.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2016
Oct 2017

TAKATA RECALL I WAS NOTIFIED ABOUT TWO YEARS AGO THAT FORD WAS WAITING ON THE PART TO REPAIR THE RECALL I HAVE NOT HEARD FROM FORD AND I AM STILL DRIVING A DANGEROUS CAR THAT COULD KIOLL OR MAIM ME.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2015
Oct 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD ST. PETERSBURG (2525 34TH ST N, ST. PETERSBURG, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016
Oct 2017

TAKATA RECALL I'M STILL WAITING FOR AVAILABLE PARTS TO FIX THE PASSENGER AIRBAG IN MY VEHICLE. THE DRIVER'S SIDE WAS REMEDIED RATHER QUICKLY A FEW YEARS AGO BUT HAVE YET TO RECEIVE NOTICE THAT THE PASSENGER SIDE CAN BE REPLACED. NOW, TODAY, I RECEIVED NOTICE THAT TAKATA HOLDINGS IS FILING FOR CHAPTER 11 BANKRUPTCY, WHICH LEAVES ME TO BELIEVE THE COMPANY WILL DISSOLVE OR BE SOLD "FREE AND CLEAR" LEAVING ME (AND MANY OTHERS) WITH A VEHICLE THAT WILL NEVER BE PROPERLY MADE WHOLE.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2017
Oct 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOWN AND COUNTRY FORD (5041 FORD PKWY, BESSEMER, AL 35022; 205-491-0000) AND WAS INFORMED THAT THE MANUFACTURER HAD NOT AUTHORIZED A REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2017
Oct 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER (GARY YEOMANS FORD LINCOLN, 1420 N TOMOKA FARMS RD, DAYTONA BEACH,FL, 32124) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN CONSUMER STATED IN JULY 2017 HIS WIFE HAD A BRAIN BLEED. IF SHE WAS PASSENGER IN THE CAR AND AIR BAG DEPLOYED AND MALFUNCTIONED SHE COULD POSSIBLY DIE OR BE SERIOUSLY INJURED. UPDATED 8/22/18*JB

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2016
Oct 2017

TAKATA RECALL - WHEN THE DRIVER AIRBAG WAS RECALLED, I SPECIFICALLY REQUESTED INFORMATION REGARDING THE PASSENGER AIRBAG AND WHETHER A SIMILAR REPLACEMENT WOULD BE REQUIRED. I WAS TOLD THERE WAS NO ISSUE WITH THE PASSENGER AIRBAG. I LATER CAME TO FIND OUT A NOTICE OF THE PROBLEM HAD ALREADY BEEN POSTED AND THE DEALER HAD MISREPRESENTED THE FACTS. MY CAR HAS SAT IN THE GARAGE FOR OVER A YEAR. WHEN FORD IS QUESTIONED, THEY SUGGEST NHTSA HAS DEEMED IT SAFE TO CONTINUING DRIVING. I SUGGEST THAT FORD SHOULD ASSUME THE LIABILITY SHOULD I CONTINUE TO DRIVE THE VEHICLE, HOWEVER, FORD CONTINUES TO IDENTIFY NHTSA AS BEING THE RESPONSIBLE PARTY.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016
Aug 2017

TAKATA RECALL FOR PASSENGER AIRBAG REPLACEMENT TAKING TO LONG TO REMEDY AND HAS BEEN GOING ON FOR YEARS AND THE MANUFACTURES SHOULD BE HELD ACCOUNTABLE IN A TIMELY MANNER

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2017
Aug 2017

TL* THE CONTACT OWNS A 2011 FORD MUSTANG THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PENSKE FORD LOCATED AT 8970 LA MESA BLVD CA 91942) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016
Jul 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ELDER FORD OF TAMPA, 9560 N FLORIDA AVE, TAMPA, FL 33612, (813) 321-1234) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2016
Jul 2017

TAKATA RECALL STILL HAVEN'T RECEIVED NOTIFICATION THAT THE PASSENGER AIR BAGS CAN BE FIXED.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2017
Jul 2017

"TAKATA RECALL" THE RECALL IS WELL OVER A YEAR OLD. STILL NO FIX.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016
Jul 2017

TAKATA RECALL, I HAVE BEEN WAITING MORE THAN A YEAR TO HAVE THE AIRBAG REPLACED.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016
Jun 2017

TAKATA RECALL : THE FIRST RECALL FOR THE DRIVERS SIDE AIR BAG WAS ISSUED AROUND MAY OF 2015 AND FINALLY PARTS ARRIVED TO COMPLETE THE RECALL AROUND MAY-JUNE 2016. WITHIN WEEKS OF THAT TIME A SECOND RECALL WAS RECEIVED FOR THE PASSENGER SIDE AIR BAG WHICH IS NOW DATED 6/1/2016. IT HAS NOW BEEN OVER A YEAR AND NO UPDATE FOR THIS CURRENT RECALL AND FORD WILL NOT GRANT A LOANER VEHICLE UNTIL THE REPAIR IS MADE. MY WIFE WILL NOT RIDE IN THE VEHICLE UNTIL THE RECALL HAS BEEN COMPLETED AND OVER 1 YEAR FOR A SAFETY RECALL SEEMS VERY IRRESPONSIBLE. PLEASE HELP GET MY WIFE BACK INTO MY AUTOMOBILE. I LIVE IN ORLANDO FLORIDA WHERE HEAT AND HUMIDITY ARE ALSO CONSIDERED TO BE FACTORS IN THE AIR BAG FAILURES.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016

Trend Over Time

Complaints by year

Quick Summary

The 2011 Ford Mustang has 117 Air Bags complaints on file. 6 crashes have been reported. Review the timeline above for detailed owner experiences.