2016 Ford Mustang Electrical System
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The contact owns a 2016 Ford Mustang. The contact stated while driving at an undisclosed speed, the A/C unit became inoperative on the driver's side of the vehicle. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the evaporator core was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.
Display screen went out after first back up, camera recall. Camera is fixed under the recall by the dealership shortly after the display screen was intermittently going out until the screen became completely black.
Took car to dealership per recall. Touch screen flickering on and off. Can't depend on back up camera. According to dealer "Recall 22a06a was previously completed on TSB 19-2273. and no other repairs were neede at this time. Note, Sync MyTouch screen is blinking on and off at all times and recommend Diag." they replaced APIN and Screen. According to the repair bill. It was still flickering and replaced FDCIN. Screen no longer flickering. it seems to me this is a safety hazard as it affects the viewing of the back up camera with any accuracy and could cause an accident no matter how careful a person is. It also seems to me that Ford knew extra parts my be needed to rectify the situation they should have been included in the orginal recall
Back Up camera working intermittently. If I shake the wires in the trunk it will work. I purchased this car in November and immediately received a recall notice from Ford for the back up camera. I scheduled the car in for the recall and dropped it off to be repaired. I was notified from the dealer that the car was ready to go and picked it up. Immediately I noticed that the camera was still not working. The dealer said that the recall was to check and see if the recall was completed. (Does that really make any sense?). They said another dealer had completed the recall so their work was done. So I have a car that had a recall but now it does not as they say they have completed it but in reality, the original recall item is still not working.
I had a back up camera recall done, and several months later, the exact same problems happened. Exactly the same symptoms and results. When shifting into reverse, the camera, in more than 50% of the time, the camera fails, just like before the first recall. The dealer says one fix per recall, and if I want it fixed now, it will be $400. It is a defect and should be fixed properly, not the sloppy fix done previously
Attempted to start the vehicle and heard some sort of noise and nothing happened. Vehicle engine would not turned over or attempt to start. Received a message on the display stating Steering Lock Malfunction. Service now. I found a response from the NHTSA stating how to correct the issue. This only applied to the 2020 model. However, this corrected my issue.
The heated/ventilated seats motherboard and wiring is under the passenger seat. There is a connector for the ground plug in that is burnt (would be better if you can send a picture of what I am talking about). Went to Ford about it and they were going to charge me $600 to have it fixed. I donβt have that much to fix it right now, so now I am worried about a fire starting in my car because of that connector. I checked online and many other Mustang owners (15-17 Mustang models) complained about the same issue. Would like to see about a recall about this.
The contact owns a 2016 Ford Mustang. The contact stated while driving at an undisclosed speed, the vehicle began to stall. The contact stated no warning light was illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the failure was due to the alternator. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.
Noticed seat heaters stopped working then noticed a smell coming from passenger seat. Found harness that plugs into the seat heater control module was melted.
The center console would go out cant push any buttons. Also causing brake light to stay illuminated or off while driving and not work correclty. Big safety issue. No HVAC funciton either when this happens. Cannot reset. Even after unplugging battery for a while. Does the same thing hit or miss.
Two wiring harness went bad one stated below and the other a back up camera harness which cause safety hazards. a I spoke with Ford Motor Representative reference the issue below and she informed me that the Dealership needs to submit the paper work. I Contacted Wynne Ford,1020 W Mercury Blvd, Hampton, VA 23666, 757-838-3673, three times to send the necessary paper work to Ford Motor Company for reimbursement of approximately $278 I paid in March 2020 to replace the 3rd brake light harness. This failed harness caused my vehicle to fail the State Safety Inspection. I had only one return call from [XXX], Service Department Representative, I asked her Dealership to send the paper work to Ford Motor Company. Still I have not received any response from them if they sent the paper work. I informed [XXX] to include in the paper work Chapter 301 of Title 49 of the United States Code (U.S.C.) which requires a manufacturer of motor vehicles or items of motor vehicle equipment that contain a defect relating to motor vehicle safety to remedy the defect without charge. I request you reach out to Wynne Ford on my behalf. -----Original Message----- From: NHTSA Service Desk <[email protected]> To: [XXX] Sent: Fri, Apr 15, 2022 10:04 am Subject: Request #505645 RECALL INQUIRY 2016 FORD MUSTANG INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2016 Ford Mustang. The contact stated that the vehicle was taken for inspection and the local dealer diagnosed that the third backup light and harness were defective. There were no warning lights on the instrument panel prior to the inspection. The vehicle was repaired. The contact was uncertain if the manufacturer was notified of the failure. The approximate failure mileage was 30,000.
Around September of 2021 the backup camera on my 2016 Ford Mustang convertible began to fail to show a viewable image. After visiting a dealer who wanted $500 to replace the camera, I watched this video from a Ford Master Mechanic to realize my problem (https://www.youtube.com/watch?v=71Onbo8PgrY). Upon examination, I discovered that there were two zip ties, one in the trunk and the other at the body, severely restraining the free movement of the wiring as the trunk open/close. I clipped those zip ties and then carefully opened the wiring cover at the junction of the trunk and body. Several of the wires in the harness, including a coaxial cable, showed stripping of the wire's plastic cover and wire damage from the severe constraint caused by the tie's compression. This is clearly a factory manufacturing error and should be recalled for replacement or repair.
HEATED COOLED SEATS ARE NOT WORKING. CHECKED THE CONNECTOR PAN UNDERNEATH THE SEAT AND THERE'S A BURNT AREA ON BOTH THE PIN AND ON THE MODULE
Random smell of burning electrical wiring soo strong I thought the car was catching fire, I had to pull over and check for smoke but didnβt find any. A few days later I realized the heated seats stopped workingβ¦ did some Research and found the plug connector underneath the passenger seat melted.
L LAST MARCH 2020 I TOOK MY CAR IN FOR INSPECTION AT MY FORD DEALERSHIP (WYNNE FORD HAMPTON VA) AND INSPECTOR FAILED MY STATE INSPECTION BECAUSE OF THE BACKUP LIGHT NOT WORKING. THE ELECTRICAL WAS REPAIRED. NOW MY BACKUP CAMERA IS NOT WORKING. SAME PROBLEM WITH THE ELECTRICAL WIRING. OSHA STD HAS A QUALITY WORKMANSHIP. FORD HAS MADE A POOR WORKMANSHIP FOR THESE SAFETY DEVICES. NEED A RECALL AT NO EXPENSE FOR CONSUMERS FOR THEIR POOR WORKMANSHIP RELATED TO SAFETY. TOO MANY INDIVIDUALS REPORTED WITH THE SAME ISSUES.
UPDATE INFORMATION THE PROBLEM IS THE BACKUP CAMERA. POOR DESIGN AND INSTALLATION WITH POSSIBLE SHORTNESS OF LENGTH OF WIRING CREATING TOO MUCH TENSION. ANY DEVICE SAFETY DEVICES NEEDS TO BE CORRECTED. THE OTHER PROBLEM LAST MARCH I HAD TO PAY IS THE THIRD BACKUP LIGHT BECAUSE OF POOR WIRING DESIGN.
BURNED ELECTRICAL CONNECTER CONTROLLING FRONT SEAT HEATING AND COOLING. THE FOLLOWING IS FROM THE REPAIR WORK ORDER: #1 91MBZS SEATS INTERNAL GUEST STATES HAVC FOR FRONT SEATS NOT GETTING COLD OR HOT BURN CONNECTOR GOING TO THE HVAC CONTROL UNIT UNDER THE FRONT PASSENGER SEAT. I STARTED OFF MY CHECKING POWER TO THE HVAC MODULE TO SEE IF THERE WAS A SHORT BEFORE THE CONTROL UNIT. I REMOVED THE SEAT AND HVAC MODULE TO CLEAN THE PINS ON IT THAT WERE AFFECTED BY THE CONNECTOR. AFTER THAT I REPLACED SEAT HARNESS THAT GOES TO THE HVAC CONTROL MODULE. I THEN PUT THE SEAT BACK IN AND CLEARED THE CODES. BOTH THE HEATED AND AIR CONDITIONED FUNCTION OF THE DRIVER AND PASSENGER SEAT WORK. QTY PART NUMBER DESCRIPTION UNIT TOTAL 1 MBEU5Z14A699C WIRE ASSY INTERNAL TOTAL PARTS: 0.00
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THE AIR CONDITION WAS ACTIVATED HOWEVER, HOT AIR EMITTED THROUGH THE VENTS WHICH CAUSED THE WINDSHIELD TO BECOME FOGGY. THE CONTACT STATED THAT VISIBILITY WAS DECREASED. THE VEHICLE WAS TAKEN TO CROSSROAD FORD OF SOUTH PINE LOCATED AT 1590 US HWY 1 SOUTH, SOUTHERN PINES NC, 28387, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE EVAPORATOR CORE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
THE ALARM NO ACTIVE AND THE DOORS SENSORS OF DOORS LOCKS NOT WORK. THE VEHICLE DO THIS WHEN WAS STATIONARY AND IN MOTION. THE BATTERY DISCHARGE IF THE VEHICLE IS NOT IN USE FOR 3 WEEKS, I REPLACE THE BATTERY TWO TIMES IN 16,000 MILES OF OPERATION, THE CAR ONLY HAS 16,200 MILES OF USE. *TR
THE SAFETY REMOTE ALARM SYSTEMS NOT WORKING, NO ACTIVE, THE CAR HAS DAMAGE 3 BATTERY'S IN 15,000 MILES OF USE.THE AUTOMATIC DOORS SECURITY SENSORS NOT ACTIVE OR WORKING. THE AUTOMATIC REMOTE DOORS UNLOCK SYSTEM NOT WORKING. *TR
AIR CONDITIONER WAS BLOWING HOT AIR WHILE STATIONARY . SERVICE REPAIR STATED THERE WAS A LEAK IN THE EVAPORATOR COIL AND TO REPAIR IT THE COST IS $1700. BECAUSE THE COIL IS LOCATED BEHIND THE DASH THE WHOLE DASH HAS TO BE REMOVED TO GET TO THE COIL HENCE THE COSTLY REPAIR DUE TO WHERE THAT EVAPORATOR COIL IS LOCATED. SERVICE REPAIRMAN AT DEALERSHIP ORIGINALLY SAID ALTERNATOR WAS THE PROBLEM AND THAT IT STILL NEEDS TO BE REPLACED PER DEALERSHIP. THE PROBLEM WITH THE EVAPORATOR COIL APPEARS TO BE A COMMON PROBLEM IN MUSTANGS WITH AS LITTLE AS 2000 MILES ON THEM. I FIRST NOTICED THIS PROBLEM ALMOST A YEAR AGO WHEN MY CAR HAD ABOUT 37,000 MILES ON IT. DID NOT HAVE IT REPAIRED.
THE PASSENGER WINDOW TRIES TO GO UP AND DOWN WHILE DRIVING AND SITTING STATIONARY EVEN WHEN MY CAR IS OFF
I SEE THE NEWS ABOUT THE NEW RECALL OF REAR-VIEW CAMERAS GOING BLANK AND NOT SHOWING IMAGES. THE NEW RECALL IS ONLY FOR 2020 MODELS BUT MY 2016 MODEL HAS HAD THE SAME ISSUE FOR THE LAST YEAR AND 1/2. I ONLY HAVE 20K MILES ON MY MUSTANG. REAR VIEW CAMERA WORKS SOMETIMES BUT OTHER TIMES IS BLANK AND MESSAGE ON SCREEN SAYS CAN'T DISPLAY IMAGE. OCCURS WHEN IN REVERSED WHILE BACKING UP.
CAR WAS TAKEN TO FORD DEALERSHIP ON 09/04/2019, DUE TO MAJOR CORROSION ON POSITIVE BATTERY TERMINAL, WHICH HAD CAUSED ENTIRE BATTERY CONNECTOR TO CRUMBLE. FORD SAID IT WAS A BAD BATTERY AND REPLACED IT AT A COST OF $209 TO ME. THIS MORNING, 09/19/2019,I WALKED OUTSIDE AND FOUND ORANGE LIQUID (ASSUMING BATTERY ACID) ON CEMENT UNDER WHERE THE BATTERY IS LOCATED ON CAR. I OPENED HOOD AND FOUND THAT THE NEW BATTERY ALREADY HAS NEW CORROSION ON THE POSITIVE TERMINAL. I HAVE READ IN SEVERAL FORUMS THAT THIS HAS BEEN AN ISSUE FOR QUITE A FEW FORD OWNERS. OBVIOUSLY, THE PROBLEM IS NOT THE BATTERY BUT SOME UNDERLYING ISSUE THAT IS CAUSING BATTERY TO OVERCHARGE.
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Quick Summary
The 2016 Ford Mustang has 31 Electrical System complaints on file. Review the timeline above for detailed owner experiences.