93 complaints reported

2015 GMC Terrain VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
93
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2021

I WAS DRIVING MY CAR DURING A RAINSTORM AND THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING. VERY DANGEROUS AND SCARY SITUATION.

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Apr 2021
May 2021

DATE 12/31/20 7:25AM LEXINGTON KY I HAD JUST LEFT WORK AND WAS HEADING HOME NORTHBOUND ON I-75 TOWARD GEORGETOWN EXIT #125 DURING A HEAVY RAIN. I CAN NOT RECALL USING MY MAX WIPER INTERVAL SPEED BEFORE THIS INCIDENT. I WAS IN THE MIDDLE OF THREE LANES WITH A SPEED AROUND 50MPH AND MY WIPERS STOPPED WORKING! I WAS ABLE TO SLOWLY TRANSITION LANES TO PULL OVER ON THE SIDE OF THE INTERSTATE. ONCE THE RAIN SUBDUED SOME, I WAS ABLE TO EVALUATE THE ISSUE. I COULD HEAR THE MOTOR OPERATING BUT THE WIPERS WERE NOT MOVING. I COULD MANUALLY MOVE THE WIPERS FREELY WITH EASE; THEREFORE MOVED THEM DOWN FROM THE MIDDLE OF THE WINDSHIELD. I WAS VERY FORTUNATE THAT AN ACCIDENT DID NOT OCCUR! EXTREMELY TERRIFYING EXPERIENCE.

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Dec 2020
Apr 2021

WAS DRIVING HOME FROM WORK ON THE HIGHWAY IN POURING RAIN, HAD WIPERS ON AT HIGHEST SPEED. THEY SUDDENLY STOPPED WORKING, MY DRIVER WIPER WAS HANGING OVER THE EDGE OF THE LEFT SIDE OF THE WINDSHIELD, LIKE IT HAD BEEN FORCED TOO FAR TO THE LEFT. NEEDLESS TO SAY, I COULDN'T SEE A THING DUE TO THE DOWNPOUR. HAD TO PULL OFF THE ROAD. WIPERS WON'T WORK AT ALL. ONCE THE RAIN STOPPED, GOT THE CAR HOME, CHANGED OUT THE FUSE, NO LUCK. ASSUMING IT'S THE WIPER MOTOR. CAN'T GET INTO SHOP DUE TO RAIN EVERY DAY THIS WEEK.

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Apr 2021
Apr 2021

This is NOT a vehicle issue, but an issue of Wiper Blade manufacture. I Purchased Michelin Guardian wiper blades for my 2015 GMC Terrain which has the large PTB arm latching system. The Michelin blades do not latch securely into the arm and can be easily removed by hand without touching the latch release. My concern is the blades may become unsecured by normal usage and fly off the vehicle leaving the driver stranded who knows where. My thought scenario is between rest areas on the Indiana Toll Road between the Ohio state line and Chicago, IL. Imagine a retirement aged senior citizen in such a predicament. I have replaced the Michelin blades with Rain-X which latch securely and will return the Michelin blades. My concern is for the un-aware, un-suspecting driver who may experience the latch failure I have described. FYI, Michelin has not responded to my correspondence to them on this issue.

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Oct 2021
Mar 2021

During heavy storm front windshield wipers stopped working. Windshield wiper motor still functioning as when i moved the wipers to see if the were stuck i can still hear the motor. Busy road speed limit 55 mph 2 lane county road with frequent hills. Turned on emergency flashers and luckily had a passenger to assist guiding me to the first driveway about .5 miles ahead so i could wait for rain to stop.

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Feb 2021
Mar 2021

MY WIFE WAS DRIVING ON THE CAUSEWAY DURING A RAIN STORM AND THE LEFT WIPER BLADE STOPPED WORKING IN AN UP POSITION AND THE RIGHT BLADE KEPT WORKING AND CROSSING THE STATIONARY LEFT BLADE. NEEDLESS TO SAY VISIBILITY ON THE DRIVER'S SIDE WAS SEVERELY IMPAIRED.

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Feb 2021
Feb 2021

AS I'M DRIVING IN SNOWING CONDITIONS AND ROAD MUST FROM TRAFFIC IN FRONT OF ME, THE WIPER ON THE DRIVER'S SIDE STOPPED WORKING. I HAD TO STOP AND GET OFF THE ROAD BECAUSE I COULDN'T SEE TO DRIVE

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Feb 2021
Feb 2021

WHILE DRIVING DOWN THE INTERSTATE, IT BEGINS TO RAIN, I ENABLE THE WHIPERS TO ASSIST WITH CLEARING THE WINDOW. THIS WORKS FOR A FEW MINUTES AND THEN ALL OF SUDDEN WHIPERS QUIT WORKING WHILE IN MOTION IN THE RAIN. THIS IS NOT GOOD AT ALL. THIS IS A MAJOR SAFETY ISSUE CAUSING AN IMPAIRMENT TO VISIBILITY

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Jan 2021
Jan 2021

WHILE DRIVING ON THE INTERSTATE, THE DRIVER'S SIDE WIPER STOPPED WORKING DURING A HEAVY RAINSTORM. THE PASSENGER SIDE WORKS PERFECTLY. I SAW WHERE THE 2013 MODELS HAVE A RECALL FOR THIS SAME ISSUE.

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Jan 2021
Dec 2020

WIPER HAVE QUIT WORKING. IT APPEARS TO BE A LINKAGE ISSUE. NOTICED WHEN IT STARTED RAINING AS WE WERE DRIVING HOME. WE WERE FAIRLY CLOSE TO HOME AND MADE IT HOME WITHOUT INCIDENT. IT APPEARS THAT THIS IS KNOWN ISSUE WITH THE TERRAIN

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Dec 2020
Dec 2020

DRIVING DOWN ROAD AT 60 MPH IN POURING RAIN. WIPERS CROSSED EACH OTHER THEN JUST STOPPED WORKING. ALMOST CAUSED ACCIDENT!!

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Dec 2020
Sep 2020

WAS DRIVING THERE WAS HIGH FOG AND MIST SUDDENLY WIPERS JUST STOP WORKING HAD TO PULL OVER AND WAIT IT OUT THEY ARE STILL NOT FUNCTIONING EVEN AFTER CAR WAS ON AND OFF

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Sep 2020
Aug 2020

DRIVING IN POURING DOWN RAIN AND WIPERS JUST STOPPED! VERY SCARY AND THANKFUL WE WERE ABLE TO GET OFF THE ROAD TO GET A GAS STATION BUT I HAD ZERO VISIBILITY

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Aug 2020
Aug 2020

I WAS DRIVING DOWN THE HIGHWAY DOING ABOUT 65 WHEN I RAN INTO A BAD THUNDERSTORM WHEN THE WINDSHIELD WIPER SUDDENLY STOP WORKING THEY WAS ON HIGH SPEED, WHICH WAS VERY DANGEROUS BECAUSE IT WAS THE DRIVER SIDE WIPER. I HAD TO PULL OFF THE HIGHWAY UNTIL THE RAIN STOP!

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Aug 2020
Aug 2020

USING THE ON RAMP TO A HIGHWAY, DURING VERY HEAVY RAIN WITH MY FRONT WIPERS IN HIGH MODE, THEY JUST STOPPED WORKING. IT WAS A VERY SCARY AND DANGEROUS SITUATION. I WAS TOLD BY A FRIEND THEY THINK IT'S THE ARM PIECE THAT MOVES THE WIPERS BACK AND FORTH THAT IS BROKE

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Aug 2020
Jul 2020

I WAS DRIVING MY 2015 GMC TERRAIN ON THE HIGHWAY AT A SPEED OF AROUND 65MPH DURING A HEAVY RAINSTORM. ALL OF A SUDDEN, MY WIPERS BECAME FROZEN AND STOPPED MOVING BACK AND FORTH. BECAUSE THE WIPERS WERE NOT MOVING ANYMORE, RAIN WATER ACCUMULATED VERY QUICKLY AND I LOST VISIBILITY. I HAD TO MOVE OVER MULTIPLE LANES WITH ALMOST ZERO VISIBILITY TO GET TO THE SHOULDER AND OUT OF TRAFFIC. I WAS EXTREMELY LUCKY I WAS NOT IN AN ACCIDENT.

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Jul 2020
Jul 2020

THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED WORKING WHILE IN USE (MEDIUM SPEED SETTING) DURING A RAIN STORM. I WAS DRIVING ON THE FREEWAY WITH MY CHILDREN INSIDE THE VEHICLE AND HAD TO PULL OVER DUE TO LOSS OF VISIBILITY. RESTARTING THE VEHICLE DID NOT FIX THE ISSUE. THE WIPER MOTOR APPEARS TO HAVE COMPLETELY FAILED.

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Jul 2020
Jul 2020

DRIVING IN HEAVY RAIN ON JULY 12, THE WIPERS WERE ON HIGH SETTING AND QUIT WORKING. THE WIPERS WOULD NOT WORK ON ANY SETTING. THE REAR HATCH WIPER WORKS SO THE PROBLEM IS NOT WITH THE CONTROL. IT APPEARS THE WIPERS STRIPPED OR BROKE LOOSE IN THE MECHANISM THAT MOVES THE WIPERS BACK AND FORTH ON THE WINDSHIELD.

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Dec 2020
Jun 2020

I WAS DRIVING ON THE HIGHWAY AND MY WINDSHIELD WIPERS STOPPED AND WON'T WORK. THIS HAPPENED WHEN I PUT THE WIPER SPEED ON HIGH.

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Jun 2020
May 2020

WHILE DRIVING ON A CROWDED FREEWAY AT THE POSTED SPEED LIMIT THERE WAS AN IMMEDIATE AND UNEXPECTED TORRENTIAL DOWNPOUR. TRAFFIC SLOWED TO ABOUT 60 AND I PUT MY WIPERS ON HIGHEST SPEED. VISIBILITY WAS STILL TERRIBLE. AS I DROVE, THE WIPERS MADE A SUDDEN MOVE TO THE LEFT AND STOPPED. I COULD NOT SEE ANYTHING, BUT WAS STILL TRAVELING WITH A PACK OF TRAFFIC. I PULLED OVER TO THE SIDE OF THE FREEWAY, BUT DID NOT HAVE MUCH SPACE BETWEEN ME AND THE TRUCKS WHO WERE PASSING CLOSE TO ME, PROBABLY BECAUSE MY CAR COULDN'T BE SEEN BECAUSE OF THE HEAVY RAIN AND BECAUSE I WAS AT THE BOTTOM OF A HILL. I SAT THERE, HAVING THE CAR SHAKE AND MOVE WHILE BEING PASSED BY TRUCKS. WHEN THE RAIN SLOWED, I KNEW I NEEDED TO GET OUT OF THAT SPOT AND OFF THE FREEWAY. I DROVE A FEW MILES IN THE RAIN, WHILE HOLDING MY LEFT HAND OUT THE WINDOW AND MANUALLY MOVING THE WIPERS BACK AND FORTH FOR THE FEW INCHES THAT I COULD REACH. I PUT ON MY HAZARD LIGHTS AND TRAVELED VERY SLOWLY TO THE NEXT EXIT. AFTER THE VEHICLE WAS EXAMINED, IT WAS FOUND THAT THE WIPER ASSEMBLY HAD BROKEN APART. I CHECKED INTO THIS AND SEE THAT THERE HAVE BEEN OTHER COMPLAINTS OF THIS HAPPENING. I FEEL IT IS A VERY DANGEROUS SITUATION. THIS HAS HAPPENED TO PEOPLE NUMEROUS TIMES, EVEN AFTER REPAIRS OR REPLACEMENT. I CAN'T BEGIN TO DESCRIBE THE HELPLESS FEELING OF BEING IN A PACK OF TRAFFIC THAT IS TRAVELING AT A HIGH SPEED AND NOT BEING ABLE TO EVEN SEE THE FRONT OF MY OWN CAR. THIS COULD HAVE HAD A TERRIBLE OUTCOME. *TR

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: May 2020
May 2020

WINDSHIELD WIPER LINKAGE CAME LOSE IN A HARD RAIN ON I-55 CAUSING A NEAR ACCIDENT. STOPPED AT THE NEXT AUTO PARTS STORE (AUTO ZONE) AND BOUGHT THE PART AND REPLACED IT ON THE SPOT. *TR

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Jun 2019
May 2020

ON MAY 17TH, 2020 I WAS DRIVING DOWN THE HIGHWAY GOING 60+ MILES PER HOUR AND MY WINDSHIELD WIPERS WERE ON AS IT WAS RAINING OUTSIDE WHEN THEN JUST STOPPED WORKING. THE WIPER BLADES STAYED UP IN THE VERTICAL POSITION AND RAIN WAS BUILDING ON MY WINDSHIELD. LUCKILY I WAS ABLE TO PULL OVER AND DID NOT CRASH MY VEHICLE. I WAS ABLE TO EASILY PUSH THE BLADES DOWN HOWEVER COULD NOT DRIVE AGAIN UNTIL THE RAIN SUBSIDED AS THE WIPERS WOULD NOT TURN BACK ON. WHEN I RETURNED HOME I CHECKED THE FUSE FOR THE FRONT WIPER BLADES AND IT WAS IN TACT AND WAS NOT BLOWN. IN READING ABOUT WHAT THE ISSUE COULD BE WITH THE VEHICLE IT APPEARS THAT THIS IS A VERY COMMON OCCURRENCE IN THIS VEHICLE WITH IT BEING AN ISSUE WITH THE WINDSHIELD WIPER LINKAGE SYSTEM NEEDING TO BE REPLACED. THIS WAS VERY SCARY AND DANGEROUS, THANKFULLY IT WAS ONLY ME IN THE CAR BUT HAD I HAD AN ACCIDENT, IT COULD HAVE SERIOUSLY HURT OTHERS IN A CAR. I DO NOT UNDERSTAND HOW THIS HAS NOT BEEN A RECALL FOR THIS VEHICLE WHEN IT CLEARLY COULD KILL SOMEONE. *TR

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: May 2020
May 2020

IN MOTION DURING A THUNDERSTORM, THE WIPERS MALFUNCTIONED ALMOST CAUSING ME TO HAVE A CAR ACCIDENT ON THE FREEWAY. THIS HAPPENED LAST YEAR WHEN I WAS PREGNANT AND I HAD IT REPAIRED. THEN IT HAPPENED AGAIN A FEW DAYS AGO WITH MY BABY IN THE CAR, SAME SITUATION DURING A THUNDERSTORM. THIS IS VERY DANGEROUS AND I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS. YOU CAN HEAR THE WIPER MOTOR RUNNING BUT SOMETHING APPARENTLY HAS BEEN DISCONNECTED PREVENTING THEM FROM MOVING.

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Mar 2020
May 2020

MY WINDSHIELD WIPERS STOPPED WORKING. WHILE DRIVING. IN THE RAIN. I JUST DROVE 20 MILES HOME HAVING TO PULL OVER WHEN I COULDN'T SEE ENOUGH OF THE ROAD, INCLUDING A 12 MILE TREK DOWN THE NJ TURNPIKE "DRIVING" BY FOLLOWING THE 2 WHITE LANE LINES IN FRONT OF ME. THIS IS AN EXTREMELY DANGEROUS DEFECT, AND A QUICK INTERNET SEARCH CONFIRMS THE NUMBER OF CONSUMERS HAVING EXPERIENCED THIS ISSUE CLEARLY INDICATES THIS IS NOT A RANDOM FLUKE, IT IS A DANGEROUS DEFECT. INTERNET SEARCH ALSO INDICATES CANADA FORCED GMC TO ISSUE A RECALL--WHY HASN'T THE NHTSA FORCED GMC TO RECALL IN THE USA??? EXACTLY HOW MANY PEOPLE ARE YOU WAITING FOR TO DIE BEFORE TAKING ACTION? WE ALL KNOW GM, THE BILLION DOLLAR CORPORATION THAT TAXPAYERS BAILED OUT, WILL NEVER REACH INTO ITS BOTTOM LINE TO PROTECT CONSUMERS. AND IS SPECIFICALLY WHY A FEDERAL AGENCY SUCH AS THE NHTSA EXISTS--TO PROTECT CITIZENS WHEN CORPORATIONS FAIL TO. THE NHTSA NEEDS TO ACT NOW AND FORCE GMC TO ISSUE A PUBLIC RECALL. PEOPLE ARE GOING TO DIE! *TR

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: May 2020
May 2020

WHILE DRIVING THE WINDSHIELD WIPERS STOP WORKING. THIS IS VERY DANGEROUS AT NIGHT DURING PERIODS OF INTENSE RAINFALL. THIS HAS HAPPENED ON TWO OCCASIONS. ONCE AT NIGHT DURING HEAVY RAINFALL WITH THE WIPERS AT A HIGH CONTINUOUS SETTING ON A TOWNSHIP ROAD WITH NO LINES. ON THE OTHER OCCASION I WAS DRIVING ON A DIVIDED HIGHWAY DURING DAYTIMEWITH LIGHT RAINFALL WITH THE WIPERS ON THE INTERMITTENT SETTING. THIS IS A DESIGN PROBLEM IN WHICH A PLASTIC GROMMET DEFORMS ALLOWING IT TO FALL FROM A STEEL BALL WHICH IS PART OF THE LINK WHICH CONNECTS THE WINDSHIELD WIPER MOTOR TO THE 'TRANSMISSION' THAT POWERS BOTH WIPERS.

Type: Vehicle, Vehicle: 2015 GMC TERRAIN, Manufacturer: General Motors, LLC
Incident: Apr 2020

Trend Over Time

Complaints by year

Quick Summary

The 2015 GMC Terrain has 93 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.