286 complaints reported

2011 Honda CR-V Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
286
Crashes
10
Fires
0
Injuries
5

Complaint Timeline

Chronological view of owner reports

May 2017 Injury

LETTER FROM CONGRESSMAN SCHIFF ON BEHALF OF CONSTITUENT RE 2011 HONDA CRV AIRBAG EXPLODED TOTALING HER CAR. *LD THE CONSUMER THE CONSUMER RECEIVED A RECALL NOTICE IN AUGUST OF 2016 FOR THE VEHICLE'S AIRBAGS. THE RECALL REQUESTED FOR THE CONSUMER TO RETURN A POST CARD THEN THE DEALER WOULD SCHEDULE AN APPOINTMENT. THE DEALER NEVER RESPONDED WITH A DATE AND TIME. THE AIRBAG EXPLODED ON FEB 2, 2017, WITHOUT A REASON CAUSING BRIGHT COLORED BRUISING ON THE CONSUMERS ARMS AND CHEST, AND A BROKEN HAND. THE VEHICLE WAS TOTALED. THE MANUFACTURER REFUSED TO PULL THE SRS CODES FROM THE VEHICLE RENDERING, THE CONSUMER UNABLE TO COMPLETE THE INSURANCE CLAIM. *JS

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2017
May 2017

TAKATA RIECALL--NOTHING HAS HAPPENED YET! THAT'S THE PROBLEM . I USED TO BE ABLE TO ENJOY MY CAR AND I REALLY LIKED DRIVING IT. NOW, BECAUSE I HAVE RECEIVED THESE RECALL NOTICES FROM THE DEALOR AND OTHER AGENCIES, I HAVE BEEN EXPECTING PREMATURE EXPANSIONS OR A FAILURE OF IT TO EXPAND WHEN NEEDED. THIS HAS CHANGED EVERYTHING FOR ME AND NOW I SEE I'M NOT EVEN ON THE LIST. IF YOU THINK I SHOULD CONSIDER MYSELF LUCKY THEN YOU DON'T UNDERSTAND THE FEELING OF DRIVING A CAR AT ALL. I'VE BEEN STRIPPED OF THAT FUNDAMENTAL EXCITEMENT OF MY NEW (USED) CAR AND NOW I'M EXPOSED EVERYDAY TO THE UNCERTAINTY OF GETTING SAFELY TO MY DESTINATION OR WORSE YET, HURTING SOMEBODY ELSE DUE TO FAULTY EQUIPMENT! WHAT A TRAGEDY THIS HAS BECOME FOR EVERYBODY INVOLVED BUT PLEASE CONSIDER THE EMOTIONAL LOSS I HAVE SUSTAINED NOT COUNTING THE FINANCIAL BURDEN FROM LOSS OF SERVICES I EXPECTED AND PAID FOR IN GOOD FAITH. I DIDN'T PAY 20 THOUSAND DOLLARS TO BECOME A NERVOUS WRECK FROM THE THOUGHTS OF HAVING A WRECK!

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2017
May 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2017
May 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2016
Apr 2017

TAKATA RECALL.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2016
Apr 2017

TAKATA RECALL - I THINK THAT THE PROPER INFLATORS HAVE BEEN REPLACED IN MY CR-V BUT I'M STILL GETTING RECALL NOTICES. I HAD THE WORK PERFORMED AT SYLACAUGA HONDA (256-245-5000). TWO DIFFERENT TRIPS BUT THAT'S ANOTHER STORY. WHEN I CALL THEM I JUST GET THE RUN AROUND. HOW CAN I TELL IF THE PROBLEM HAS BEEN CORRECTED?

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2017
Mar 2017

TAKATA RECALL. GOT NOTICE OF RECALL IN MARCH 2016 WHICH SAID I WOULD BE CONTACTED DURING SUMMER OF 2016 TO GET IT REPLACED. CALLED IN DECEMBER 2016 AND LOCAL HONDA DEALER SAID THEY WOULD ORDER THE PART. THEY STILL HAVE NOT RECEIVED IT. PLEASE HAVE IT SENT TO KENDALL HONDA OF FAIRBANKS ALASKA AS SOON AS POSSIBLE. THANK YOU

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2016
Mar 2017

TAKATA RECALL. I HAVE GOTTEN YET ANOTHER RECALL NOTICE AND TO DATE I HAVE NOT BEEN CONTACTED BY HONDA ABOUT MY PREVIOUS INQUIRIES ABOUT FIXING THE AIRBAGS. MOST OF MY MAINTENANCE IS DONE AT THE HONDA DEALER AT 621 BATTLEFIELD BLVD IN CHESAPEAKE VA AND AT LEAST 2-3 TIMES LAST YEAR WHEN VISITING FOR MAINTENANCE I ASKED ABOUT THE AIRBAG RECALL AND WAS TOLD THE PARTS WERE STILL ON BACK ORDER AND I WOULD BE CONTACTED WHEN THEY ARRIVED. TODAY'S RECALL NOTICE SAYS TO FILE A COMPLAINT IF YOUR LOCAL HONDA DEALER HAS BEEN UNABLE TO MAKE REPAIR WITHIN 60 DAYS OF INITIAL CONTACT.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2016
Mar 2017

TAKATA RECALL: PURCHASED THE VEHICLE USED IN SEPTEMBER OF 2016. HAVING PREVIOUSLY OWNED A 2007 CRV I WAS AWARE OF THE RECALL AND ADVISED THAT TO UPGRADED VEHICLE WAS UNDER A SIMILAR RECALL. I HAD ALREADY STARTED THE RECALL PROCESS ON THE 2007 SO I IMMEDIATELY ADVISED THE DEALERSHIP OF MY TRADE AND GAVE THEM THE VIN NUMBER OF MY NEW VEHICLE AND ASKED THEM TO ORDER THE NEW AIR BAGS. THAT WAS IN SEPTEMBER OF 2016 AND TO DATE I HAVE HEARD NOTHING FOR THE DEALERSHIP OR HONDA.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2016
Mar 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WERE RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2016
Feb 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2016
Feb 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2016
Feb 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2016
Jan 2017

TAKATA RECALL

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2016
Jan 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2017
Jan 2017

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2016
Dec 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2016
Dec 2016

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/07/16*LJ THE CONSUMER STATED HONDA INSTALLED THE AIRBAG ON 09/16/16. *TR

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2016
Dec 2016

2011 HONDA CR-V. CONSUMER WRITES IN REGARDS TO SECOND RECALL NOTICE AND REQUESTS REPLACEMENT VEHICLE. *SMD

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2016
Dec 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE REPAIR. THE DEALER DID NOT ASSIST SINCE THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/27/16*LJ UPDATED 08/01/16.*JB

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2016
Nov 2016

2011 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIRBAG INFLATOR RECALL NOTICE. *SMD

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2016
Nov 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016 AND NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WERE RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2016
Nov 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2016
Nov 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ....UPDATED 02/06/17 *BF CONSUMER STATED RECALL NOTICE HAS BEEN COMPLETED UPDATED 7/6/18*JB *TR

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2016
Nov 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/25/2017*CT THE CONSUMER STATED THE DEALER REPAIRED THE VEHICELE. UPDATED 01/26/17.*JB

Type: Vehicle, Vehicle: 2011 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2016

Trend Over Time

Complaints by year

Quick Summary

The 2011 Honda CR-V has 286 Air Bags complaints on file. 10 crashes have been reported. Review the timeline above for detailed owner experiences.