56 complaints reported

2017 Honda Ridgeline Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
56
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Mar 2022

rear camera stopped working.. cannot back up as safe as when camera worked dealer confirmed problem no other inspection no warning prior to failure October 2021

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2021
Mar 2022

Tailgate backup camera harness failed. Wires severed.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2022
Mar 2022

Power train PCM failure caused gauge cluster to become unresponsive. While the truck was idling while connecting a trailer the gauge cluster went blank. I then attempted to shut down and restart the truck and it would not start leaving me stranded. While I did eventually get it started by replacing several fuses once it was running it had no turn signals and had an error message for the emissions system. Ended up taking to dealership and was told the PCM had failed. Truck was 49 months old and had 45k miles.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2022
Feb 2022

Rear back up camera failed, due to tailgate wiring harness frayed due to normal use. Happened at about 45,000 miles.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2022
Feb 2022

The wiring to the backup camera on my 2017 Honda Ridgeline is a poor design. It bends too tightly and every time the two-way tailgate is opened or closed it work hardens the small gauge wiring until it breaks. Of course this happened just after the warranty expired. When checking with Miller Honda in Winchester, VA they told me they had never heard of this. If you go onto the Honda Ridgeline website this same problem is mentioned several times. I made a temporary repair to get it working again but it is unknown how long this will last.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2020
Feb 2022

My rear backup camera failed due to the wear on the wiring harness at the point where the two-way tailgate opens. This seems to be a common failure and my case was typical. My vehicle was out of warranty, and so I performed the repair myself, and improved the shielding at the pinch point.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2021
Feb 2022

The wiring to the backup camera is failing because it is crimped between the tailgate and the body. Every time you open and close the tailgate the wire flexes wearing at the sheathing and flexing the wires within. I've seen multiple reports and videos of this harness and the wires within failing which causes a short and the backup camera to fall.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2022
Jan 2022

Wiring harness faulty that supplies the rear backup camera in the tailgate. due to the opening and closing of the tailgate the wires fray and split. Can confirm this is the issue through visual inspection. This issue needs to be addressed for all ridgeline models

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2020
Dec 2021

The contact's wife owns a 2017 Honda Ridgeline. The contact stated that the AWD and battery fan warning lights were illuminated on the instrument panel. The contact took the vehicle to a dealer where he was informed that the alternator needed to be replaced. The manufacturer was also notified of the failure and informed him that there were no recalls on his wife's vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 16V888000 (Electrical System) which he linked to the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2021
Oct 2021

The wiring for the backup camera broke at a hinge point for the tailgate. The repeated opening and closing of the tailgate in normal operations caused the wire to fatigue and break.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2021
Apr 2021

TL* THE CONTACT OWNS A 2017 HONDA RIDGELINE. THE CONTACT STATED THAT THE TAILGATE WIRING HARNESS FAILED AND CAUSED THE REVERSE CAMERA TO BECOME INOPERABLE. THE REVERSE CAMERA SHOWED A BLACK SCREEN. THE CONTACT ALSO STATED THAT WHEN THE TAILGATE WAS OPENED, THE WIRES WERE EXPOSED. THE FAILURE WAS INTERMITTENT. THE CONTACT PLACED THE WIRES BACK IN PLACE AND THE REVERSE CAMERA OPERATED AS DESIGNED. THE CONTACT RECENTLY BECAME AWARE THAT THE TAILGATE WIRES WERE CUT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.*DT

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2020
Apr 2021

BACKUP CAMERA FAILED DUE TO WIRING HARNESS BEING LOCATED ON A BEND POINT. WHEN YOU OPEN THE TAILGATE YOU CAN SEE THE EXPOSED WIRES THAT BEND WHEN OPENED. THIS HAPPENED AFTER I OPENED THE TAILGATE ON AN EXTREMELY COLD DAY (-10F). IT LOOKS LIKE THIS FAILED DUE TO REPEATED OPENINGS OF THE TAILGATE. WHEN THE TAILGATE IS CLOSED THE WIRE HARNESS IS LOOSE BUT WHEN IT IS OPENED THE HARNESS IS STRESSED BY PART OF THE TAILGATE. UPON TROUBLING SHOOTING THE ISSUE ONLINE I FOUND MULTIPLE PEOPLE ARE HAVING THE SAME ISSUE. THERE ALSO SEEMS TO BE TSB FOR WORKING HARNESSES BUT NOTHING IF YOURS HAS ALREADY BROKEN. HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2021
Mar 2021

THE REAR BACKUP CAMERA STOPPED WORKING. IT LOOKS LIKE THE WIRE HARNESS HAS BROKEN BECAUSE IT IS NOT ABLE TO HANDLE THE OPENING AND CLOSING OF THE TAILGATE OVER TIME.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2021
Mar 2021

WIRING HARNESS FOR BACK-UP CAMERA IS BROKEN. THIS IS A VERY COMMON PROBLEM CAUSED BY A DESIGN DEFECT, AS DOCUMENTED ON THE RIDGELINE OWNERS FORUM: HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2021
Mar 2021

BACKUP CAMERA WIRING HARNESS HAS FAILED TWICE NOW IN THE 39 MONTHS AND 38000 MILES OF OWNERSHIP. BOUGHT NEW AND HAVE BEEN THE ONLY OWNER. PROBLEM IS WELL KNOW BY HONDA AND OTHER OWNERS BUT HONDA USA IS ONLY REPLACING WITH THE SAME PART THAT FAILS THE EXACT SAME WAY. EVEN OWNERS OF 2020 RIDGELINES ARE STILL HAVING THE ISSUE. WHILE BACKING UP CAMERA IS BLANK AND UNUSABLE

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2021
Mar 2021

BACK UP CAMERA WIRE BROKE AT TAILGATE HINGE. FLAWED DESIGN

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2021
Dec 2020

OUR 2017 HONDA RIDGELINE HAS HAD AN ELECTRICAL PROBLEM EVER SINCE WE BOUGHT IT IN 2018. THE ENGINE LIGHT GOES ON WHEN DRIVING, ALL SYSTEMS BLINK ESPECIALLY THE EMISSIONS LIGHT AND WARNINGS. THE HORN HONKS UNTIL I CLICK THE UNLOCK BUTTON AND THEN IT HONKS AGAIN. WHEN WE TOOK IT IN TO HONDA SERVICE AND IT WAS NOT BLINKING AND THEY SAID IT HAD TO HAVE THE BLINKING GOING OFF TO KNOW THE PROBLEM AND TO BRING IT BACK. WE TOOK IT SOMEWHERE ELSE AND THEY SAID THE INJECTOR 2 WAS BAD.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2018
Nov 2020

UPON STARTING VEHICLE THE FOLLOWING ERROR CODE APPEARS: 'KEYLESS START SYSTEM PROBLEM'

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2020
Oct 2020

WHILE BACKING UP, THE REAR CAMERA WOULD GO BLACK, OFTEN WHEN THE TRUCK BUMPED OVER THE ENTRANCE TO THE STREET. NOW THE CAMERA QUIT COMPLETELY. I FOUND BROKEN WIRES AT A PINCH POINT IN THE LOWER LEFT TAILGATE HINGE. A MUSHROOM HEAT CLAMP TO SECURE THE CABLE TO THE BODY APPEARED DAMAGED, POSSIBLY DUE TO A WIRING INSPECTION FROM A PREVIOUS RECALL?

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2020
Sep 2020

A KEYLESS START SYSTEM PROBLEM PERIODICALLY COMES ON MY DASH CONSOLE SCREEN AND MY WALK AWAY AUTO LOCK HAS STOPPED WORKING IN CONJUNCTION WITH THIS SYSTEM ERROR. I REPLACED THE FOB BATTERY, HAD THE SYSTEM RESET BY THE REPAIR SHOP AND IT FAILS TO FIX MY PROBLEM.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2020
Aug 2020

WIRE HARNESS FOR BACKUP CAMERA HAS BROKEN AT THE SPOT WHERE IT GETS PINCHED DURING USE OF TAILGATE. BACKUP CAMERA IS NO LONGER FUNCTIONAL.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2020
Jul 2020

WIRING HARNESS TO BACK UP CAMERA HAS A KIK THAT RESULTS IN ABNORMAL WEAR AND FAILURE. BACK UP CAMERA NO LONGER WORKS. POOR ENGINEERING. OTHERS HAVE COMPLAINED ABOUT SAME PROBLEM BUT NO RESOLUTION FROM HONDA

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2020
Jun 2020

AT 70,000 MILES THE VEHICLE BEGAN TO INTERMITTENTLY DISPLAY A 'KEYLESS START SYSTEM PROBLEM'. THE MESSAGE REMAINS ON THE INSTRUMENT PANEL FOR A DAY OR TWO, DISAPPEARS, THEN REAPPEARS. THE IGNITION SYSTEM AND LOCKS CONTINUE TO WORK NORMALLY. I FEEL THAT THIS CREATES SAFETY CONCERNS - AND FROM WHAT I HAVE READ, THIS PROBLEM IS WIDESPREAD. *TR

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2020
Jun 2020

MY BACK-UP CAMERA SUDDENLY STOPPED WORKING. I DID AN INTERNET SEARCH TO SEE IF THERE WAS SOMETHING I COULD DO TO RESET THE CAMERA. MULTIPLE POSTS INDICATED THAT THE PROBLEM WAS WITH A PINCHED CABLE AT THE HINGE OF THE TAILGATE THAT SEVERS THE WIRES. I LOOKED WHERE THE PROBLEM WAS DESCRIBED AND FOUND THE CABLE PINCHED AND SEVERED. WHEN I BROUGHT THE CAR TO THE DEALERSHIP, THE SERVICE REP WAS NOT SURPRISED AND TOLD ME THAT ONCE IT WAS FIXED, I WOULD NEVER HAVE AN ISSUE WITH THE CABLE AGAIN. $870 DOLLARS LATER, I AM INCLINED TO BELIEVE THAT THE PROBLEM IS A DESIGN FLAW AND SHOULD BE RECALLED. THESE BACK-UP CAMERAS ARE SAFETY FEATURES THAT ARE NOW CONSIDERED STANDARD EQUIPMENT IN MOST NEW CARS. I CAN ATTEST TO THEIR EFFICACY, ESPECIALLY EXPERIENCING WHAT IT WAS LIKE TO DRIVE WITHOUT THE BACK-UP CAMERA.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2020
Feb 2020

TL* THE CONTACT OWNS A 2017 HONDA RIDGELINE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE SEVERAL UNKNOWN WARNING LIGHTS FLASHED CONTINUALLY ON THE INSTRUMENT PANEL. THE CONTACT HEARD WHAT SOUNDED LIKE SPARKING OR AN ELECTRICAL SHORT BEHIND THE CONSOLE. THE CONTACT RECORDED THE ISSUE WHILE IN PROGRESS. FOWLER HONDA PARTS 955 N INTERSTATE DR, NORMAN, OK 73069, (405) 389-3774, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,500.

Type: Vehicle, Vehicle: 2017 HONDA RIDGELINE, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2020

Trend Over Time

Complaints by year

Quick Summary

The 2017 Honda Ridgeline has 56 Electrical System complaints on file. Review the timeline above for detailed owner experiences.