2023 Hyundai Kona Power Train

Check engine light on DTC 218100 Code Was this vehicle included in recall?

We were diving on the interstate and the RPMs went up all the way up and after it came back down the car wouldn’t respond anymore and came to a stop while on the interstate putting my family safety at risk! There were no notifications before the car came to a stop while on the interstate but when we pulled over to the shoulder we tried to start the car again and then the Check engine light came on saying there was issues with the transmission control system. We had the car towed to Hyundai of Metairie on 5/28/23 and notified Hyundai of everything that happened. We were assigned a case# from Hyundai on 5/30/23. We were later contacted by the Hyundai case manager on 6/9/23 and the Service department letting us know that a new transmission will need to be installed on a brand new car we only had for 33 days at the time of this incident!

Been waiting six months for Hyundai part to fix a fire hazard. They knowingly installed a defective part during manufacturing of the vehicle. A scared to drive the car knowing it can catch fire at any moment. Hyundai refuses to compensate in any way.

The contact owns a 2023 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Hyundai West (10611 W Arthur Ave., West Allis, WI 53227), and was informed that parts might be available in two to three weeks after being taken in for service. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.