9 complaints reported

2023 Hyundai Kona UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
9
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Apr 2026 Injury

Safety system that automatically puts the car in park if a door is opened while in gear failed to apply

Type: Vehicle, Vehicle: 2023 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Mar 2025
Feb 2026

Liftgate was clicking leaving interior lights on Drained battery- had to buy new battery! NOW Liftgate wil NOT open at all.

Type: Vehicle, Vehicle: 2023 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Jan 2026
Jan 2026

I brought vehicle in once for horn not working to dealer. They fixed it. Seven months later in a near traffic incident horn not working. Outside temperatures were below freezing at the time. Following week outside temperatures goes above freezing & horn is working again. It appears horn has an intermittent problem.

Type: Vehicle, Vehicle: 2023 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Dec 2025
Sep 2025

I was trapped inside the liftgate of my 2023 Hyundai Kona and was unable to operate the emergency release. I had the key fob with me and the car was unlocked, but the trunk would not open from the inside. I tried sliding a standard key and a flat card into the release, but it would not engage. It was not specified that the mechanical key inside the Hyundai fob was required. The release is a small black sliding latch at the bottom of the liftgate with only a car symbol. It is recessed, not easily visible in low light, and does not glow in the dark. I also could not climb over the rear seats because the liftgate hood was sealed, so the fire department had to open the trunk to get me out. Even the operator and the fire department found the instructions difficult to determine. While this may be a rare circumstance, it could have been dangerous. I was able to get out safely, but it would be helpful if the emergency release were redesigned with clearer instructions or made more visible, such as using neon or glow in the dark markings, so that in the future it can be accessed more easily by anyone inside.

Type: Vehicle, Vehicle: 2023 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Aug 2025
Sep 2025

The issue is the horn. On three different occasions, I've attempted to use the horn and it wasn't working. I've taken it to Hallmark Hyundai in Flowood and they've repaired and/or replaced the horn on four separate occasions. The new horn is always working when I leave the dealership, but it eventually goes out. Or it goes out for a period of time and then comes back without explanation. My most recent horn outage happened while I was driving on I-55 in Jackson MS and an 18 wheeler started shifting in my lane. I wasn't able to notify them with my horn and ended up having to drive on the shoulder to avoid a collision. This is a major safety issue and they haven't taken the time to remedy it.

Type: Vehicle, Vehicle: 2023 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: May 2025
Jul 2024

The horn on my vehicle stopped working. I have no idea when it stopped working but when I tried to use it after a vehicle went throw a stop sign I realized it wasn’t working. Talked to my dealership and they said ‘it’s a known problem with the horn.’

Type: Vehicle, Vehicle: 2023 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Jul 2024
Jul 2024

The horn has quit working - and had to be replaced - on three different occasions. I've owned the car less than two years. This has led to me being unable to warn traffic and almost caused multiple collisions.

Type: Vehicle, Vehicle: 2023 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Jul 2024
Mar 2024

The horn has failed; will not produce sound. The fuse has tested good for continuity. Many online threads offering the same horn failure from Hyundai but no recall, at this point. This is in direct violation of Florida statute 316.27...Horns and warning devices. I have a dealer appointment made.

Type: Vehicle, Vehicle: 2023 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Jan 2024
Dec 2023

Hyundai is making it very difficult to get the safety recall fixed, Roadblocks in every step, The worst customer service, Just delaying at every little step, Unbelievable, Took several months to find a fix, then several weeks to get an appointment, only to find that they will order the part, several more weeks go by, then i need start the apppointment process again and wait for 4 more weeks..got to be kidding

Type: Vehicle, Vehicle: 2023 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Dec 2023

Trend Over Time

Complaints by year

Quick Summary

The 2023 Hyundai Kona has 9 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.