2020 Hyundai Palisade Engine
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
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There is an oil leak coming from the oil filter housing, where it mates up to the block, causing the vehicle to lose oil
My 2020 Palisade engine burns oil at an alarming rate. I have to add about 4 quarts of oil every couple of thousand miles. This is a known issue with Hyundai engines. The problem started about a year ago. At that time my car had 98,000 miles on it. I reported the problem to Hyundai. They said they were too busy to see me at that time and the earliest they could look at my car was over a month out. By the time they got me in and looked at my car they said I was over the 100k mile warranty and there was nothing they could do. This is a known issue with thousands of Hyundai motors. Hyundai has failed to recall their faulty engines and do right by their customers.
The car is approximately 3.5 years old (2020) and the engine failed. The symptoms of the engine failure are the exact failures of all of the other Hyundai engines that failed over the last 10 years which were recalled. There needs to be further investigation in all of the engines Hyundai is putting out to protect people. Hyundai offered to pay 50% of this because they know they are wrong, but they need to pay 100% of customer issues.
The engine started running rough and when I checked the oil it was 4 quarts low. Despite the oil being more than half empty, the oil light on the dash never came on. This is dangerous and will end up hurting future owners or those who don’t get enough mileage on the vehicle within their warranty timeframe.
My 2020 Hyundai Palisade has been a lemon from the beginning with numerous issues including a whistling sound when driving, a recalled trailer hitch known to cause fires, paint issues, rim paint issues etc… But the worst offender is the oil consumption issues. A few months ago I thought something was wrong with my transmission so I took my car to the dealership. I also had an oil change scheduled-which I get on time every time. It turns out that, in 7,000 miles (Hyundai recommends 7,500-10,000 miles between oil changes in their manual) I was down 5 quarts of oil-there were no leaks, my engine was using up the oil. My car only holds 6.9 quarts so I was almost out of oil which was causing driving issues including lack of power when starting up at lights, surging and bucking when stopping etc. The dealer refilled my car and told me to come back in 1000 miles. If my car used up more than 1qt of oil they would submit the problem to Hyundai. When I came back in 1000 miles I hadn’t lost much oil so I was sent on my way. In the next 1200 miles I was watching my oil levels closely. I took it into the dealership when it looked low and they put in 3/4qt of oil. In the next 1100 miles I took it in and they added almost 1qt of oil. Now I am starting the oil consumption process again. But honestly the requirement of being down 1 full qt in 1000miles in crazy. I would have to top off my car every 1000 miles just to be safe. And if I let it go for 2,000 or 3,000 miles my engine could seize on the freeway with my family in the car causing a terrible accident. Once I am down the 1qt/1000 miles Hyundai does an engine clean out. According to my dealership that may or may not work. Then I have to come in after 1000 more miles to check oil consumption. If the clean out didn’t work I am finally allowed to get an engine replacement. I have 2 warranties on this car and nothing applies until I get to 1qt/1000miles. This is unsafe, time consuming and a known EDI engine issue
The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was at a complete stop at a stop light, the Auto Start feature failed to function as intended. The contact stated that the engine shut off. The contact stated that the failure was a persistent failure. The contact stated that the failure occurred five times within a five-minute drive. In addition, the vehicle was previously taken to the dealer several times due to the failure. The failure could not be duplicated. The manufacturer was made aware of the failure and several cases were filed. The failure mileage was approximately 25,000.
My 2020 Palisade has about 98,000 miles. A few months ago I brought it to the dealership because I thought my transmission was faulty. It turns out my car had burned up all but 1 qt of oil and it was affecting my engine, eventhough I changed my oil at 7,000 miles per the Hyundai manual (7500-10,000). I recently took the car in for an oil consumption test. I did an oil change, at my expense, and they set up the car for the test. I came back in 1000 miles and since my car had only burned up 3/4 of oil and not a full qt, Hyundai refused to do anything. I have driven 467 miles since that test and my dipstick shows an oil line 3/4 of the way to the bottom line already. I have a 100,000 powertrain warranty and a 120,000 bumper to bumper extended warranty and the only suggestion from Hyundai is to do an engine take apart at my expense ($1,000) or an engine clean at my expense ($700). Both of these options are unacceptable. So for now I am just going to be putting oil into my car every 500-1000 miles and hope it doesn't get worse. I worry about being on the freeway with my children and my engine seizing. This has happened to many people on palisade forums and other Hyundai card with their EDI engine. This is not only a terrible inconvenience that I should not be experiencing on my 4 year old car but also a huge safety issue. Please do something to make Hyundai make this right. This is their flagship car and not inexpensive.
Current mileage is 51,130. When slowing down to come to a stop;the engine shakes, vehicle stalls out, cuts off, and goes into park. No service or warnings lights where on the dash. I am able to re-start the engine after it stalls out. This has happened several times and now the engine is shaking and trying to idle down under normal driving conditions. There is also a tapping sound coming from the engine. Thankfully there was not much traffic the times the engine stalled, but this could have been a dangerous situation. If this would have happened during high traffic, a crash would have been inevitable. I went to my Hyundai dealership and service rep Chance (unsure of his last name), took vehicle for a test drive and he experienced above mentioned issues. The dealership was unable to give me a service appointment due to being very busy. No available appointments until May 13, 2024. I have viewed several Hyundai Palisade forums online where several people have had the same issue with the 2020-2021 Palisade from the engine having excessive oil consumption issues. If this is a known problem, Hyundai needs to make an effort to rectify it.
The engine of my 2020 Palisade has burned about 1.5 quarts of engine oil every 1k miles. I found this when checked the dipstick after 3k miles and barely see any oil on the dipstick. Even with the oil level far below the LOW level, the car doesn't have any light to warn me about it is being low on oil. This problem can lead me to blown the engine by not having any oil, also stranded on the highway.
My 2020 Hyundai Palisade was serviced 10/23/23 with Daytona Hyundai (mileage around 31000). It has been serviced regularly--sometimes before schedule since it is hard to get the car into the dealership for servicing because they are always booked out months in advance. Today, 2/23/23, my car (35, 873 miles) is at the same dealer service center to fix a rattle in the dashboard which started as I drove off the lot on 10/23/23 after the dealership said everything was fixed and they have informed me that there is no oil in the car. There were no warning lights, no indication that there was no oil in the car. The dealership is doing an oil change.
Engine oil filter housing started leaking copious amounts of oil in cold weather. Dealership advised that it is a known issue but not covered by warranty. I had to source the part myself and pay an independent mechanic to replace the housing. Creates both an environmental hazard as well as risk of engine oil starvation.
I am bringing my Palisade in to the Hyundai dealership after waiting 1.5 months for an appointment. During that time my 2020, with less than 24,000 miles on it, has consumed at least a quart of oil every 300 miles and continues to spike rev at 2500 rpms. There has been NO warning lights, low oil lights, NOTHING. My OTHER Hyundai (2017 Santa Fe Sport) which was purchased just 3 weeks after the Palisade...With NO warning, lost complete power while driving 75mph on a Hwy 80 miles from home. When towed to the Auto shop (with a $675 price to tow) we were told it was completely out of oil! No lights, no warning. They found a gasket leaking and replaced it and sent it home the next day after filling the oil. Two days later, driving down the Hwy, we feel a quick metal screech, engine starts knocking and car loses complete power. Unable to accelerate or drive, but we were able to pull over right before entering a bridge. It would have been tragic if this happened 2 minutes later when we were on the bridge. Mechanic proceeds to inform us of all the complaints and issues with Hyundai's engine and oil consumption. After further research we have come across hundreds of complaints and forums talking about this EXACT issue. At what point will Hyundai make this a priority...do people have to go sailing off of bridges?? This is NOT something that can be fixed through user participation NOR is it fixed by replacing the engine...which is now what they have to do with the Santa Fe. All the comments from people who had the engine under warranty said replacing it DID NOT fix the problem. How in the world do these cars earn 5-star ratings from you with so many complaints about this VERY SPECIFIC issue. We were very excited to become a Hyundai family 4 months ago, but now we feel completely unsafe. Even if we can find a way to sell it, that just means some other uninformed buyer's family will be at risk of a major accident. You should NOT be ok with that!
The engine is burning oil. I've had it inspected by Huyndai however they stated it would be 18+ months before getting it fixed. At this point it's burning 1qt oil every 3 weeks. I work from home, and drive my daughter to school a few times a week so not warranting that much oil in 3 weeks. I get oil changes every 4000 miles as recommended. My car will all of the sudden sputter, check engine light will go on, it will lurch forward which is a safety hazard to not only those in the car but those behind me in traffic. It has been inspected and reproduced by an independent service and a Hyundai dealer. Looking at the carfax, this has been an ongoing issue with this vehicle judging by the revious owners vehicle maintenance records.
Problems started about 1.5yrs ago - car would make horrible noises from the engine, knocking sounds, lost some electric/AV systems. Brought to local dealership, had a bunch of codes; dealer said issue with t-stat sensor. No issues for another 3k miles, knocking sounds again. Mentioned to service advisor during oil change, couldn't recreate. Same problem every 3k miles, dealer/service repeatedly couldn't recreate issue/sound. Check engine light comes on, dealer said issue with EZ-Pass interfering with computer, need to pay $150 to reset computer and move EZ-Pass. Continue to take car for oil changes at dealerhip every 3k miles. In May 2023, dealer/service used 0w20 oil instead of 5w30 - apparently dealer/service noticed no oil in car, but didn't tell us, thought different oil weight would help "stretch" oil to next oil change interval (it didn't - burned through all 6.9qts before the end of 3k miles). End of Sept 2023, car sounds horrible again, losing auto stop/start feature, knocking. Husband found YouTube video of similar issues for same car - checked oil dipstick, bone dry. We added 5qts of oil, called Hyundai Corp and dealership, setup for oil change and to start consumption test. Dealer/service overfilled oil (charged for 8qts, car take 6.9, usual charge for 7qts, suddenly charged 8qts?) 1st 1000miles, dealer notes oil 1.5qts low, 2nd 1000 notes 1.4qts low. Dealer says excessive, but need to continue with consumption test. I've taken videos of my dipstick before each consumption test, dipstick shows oil at or below L. No oil lights ever displayed on car dash. Dealer attempted to coverup faulty engine, hoping I'd get past warranty coverage.
In June we noticed the car would stutter at certain RPMs or certain speeds. We took the car in and it was diagnosed to "need oil". The car continued to have this issue upon return and we took the car back to the shop where it was diagnosed to be an engine issue. The danger in the car engine could have caused much more serious damage had we not diagnosed it properly with the dealership. After 44 days the car was returned with a remanufactured engine.
My wife and myself were on a little road trip and the vehicle lost power while on the freeway. It wouldn't go over 60 mph which was concerning as we were in the middle of freeway traffic. I managed to get to an exit and shut off the vehicle. I restarted it and it seemed to be fine. We continued to where we were going and on the way home, the same thing happened, again at freeway speeds. I was able to exit again, turned the vehicle off then restarted and it was ok. We were almost home and it shut off, while driving which is exciting but not in a good way. It restarted and ran fine. It did throw an engine code this time. It said it was a fuel pressure issue. A few days later we figured we should take it by the dealership, which is two hours from our home, and my daughter, my wife and myself headed that way. On the way while driving 60+mph the engine came apart. The cabin filled with smoke and it was hard to steer and brake on top of not being able to see. The engine had multiple holes in it. We had it towed to the dealership and they said the engine wasn't covered as we had the services done at a shop local to us (services were all documented). I've been around engines and cars my entire life and am a mechanic and have never seen a vehicle with 100,000 miles have an engine fail this badly. We're having to put a new engine in just so we can get rid of this car as I don't fill it's safe for my wife or kids to be in with these issues and a manufacturer that just shrugs it off when their product fails this badly. We've spent the last several weeks between the dealer and manufacturer trying to get resolution but nothing. It's our fault this happened they said. If we had only gotten it serviced by them then this wouldn't of happened. I'm pretty sure that's not how it works.
The engine totally stop in the middle of the road stoping an entire lane. Vehicle just popped a engine light I immediately called Hyundai and said i feel the vehicle has a problem its not going to last 1 min later it immediately stop and was towed to hyundai the following day hyundai notified me the vehicle did not have any oil and has oil consumption problems. It still had more than 2000 miles left for maintenance so its impossible for a new vehicle to have this type of issue so early. Im still under the 5 year warranty. Since then the vehicle is not safe to travel more than a certain amount of miles because the same issue can happen and put in danger the life of my entire family. Hyundai stated i have to take the vehicle every 1000 miles to measure the oil. The vehicle feels like the engine is going to stop and since then it's so concerning that this is a known issue in these vehicle and hyundai does not want to do there end with the warranty on these vehicles and straining to do the right thing and just recall these vehicle who are a danger to so many familys who rely on them. How is it possible a 28000 mile of 1 only owner is having these issues. I had to get a rental that day for work and additionally at the end they charged also for that expense stating it was not a issue of parts but of oil so its not covered by the warranty.
Engine is burning oil in excess. Vehicle Stalled out, 'chugging' and poor performance as well as a knocking sound from the engine compartment. Upon checking under the hood, vehicle was found to be over 2qts low on oil. My safety and those of other are put at risk from the stalling of the vehicle in daily traffic. Damage to the engine could result in vehicle failure while driving causing accident putting self and those in the vehicle or around the vehicle in harms way. Took in to an auto mechanic, advised this was a problem they have seen/been made aware of in similar vehicles of the same Make. Now having to continuously monitor oil levels. Vehicle is currently at approx. 72500k miles., sluggish driving started at around 70k miles, thought it was bad fuel. Vehicle died multiple times at around 72400 miles, heavy chugging/vibration of entire vehicle and noise from under the hood, sounded like a heat shield. Upon checking oil found over 2qts low. Upon adding oil, the noise stopped. chugging/stalling has not occurred. Went in next day for oil change and to check for leaks. No leak found, oil level had already reduced from the oil just added. Mechanic advised of increased oil burn which is known to the mechanics with Hyundai's. Prior to becoming aware of the problem, no warning lamps appeared, No leaks, no burning smell and no engine sensor or oil pressure warning light came on indicating a problem. Vehicle had started to run a little sluggish, assumed it was bad gas. Upon the vehicle stalling and noise being heard inspected further.
The car suddenly stalls during driving. It has been root-caused to engine oil consumption. I used my car for only 3K miles after my previous service (normal recommended oil change is 7.5K miles) before I saw the same stall issues and all kind of weird check lights going off. I had to top off my car with an additional 3.5 quarts of oil to be able to drive again.
The engine seems to be consuming oil and diminishing the oil levels before the required oil change period. This causes the vehicle to make loud noises, cause erratic error codes/issues, including stall while driving. This seems to be a common problem across Hyundai Palisades from 2020 model year when I looked up in Hyundai Palisade and Kia Telluride forums. I'm surprised there is no recall despite such a wide spread issue with this model.
Excessive oil consumption. Consuming 2 qts of oil every 1000 miles. Has been to the dealership 8 times in the last 15 months. 2 spark plugs from the same cylinder have failed leaving me stranded. My dealership and Hyundai Consumer Affairs continue to give me the run around with oil consumption tests and combustion chamber cleanings rather than admit this is a faulty engine. The first spark plug failed at 25k miles and the second one from the exact same cylinder failed 7k after. Blue smoke comes out of the exhaust frequently on engine start up which I have communicated this several time proving that their fixes aren't preventing the oil from leaking inside the combustion chamber. But they will insist that that I have to continue oil consumption tests, despite having 8 done on the car already. I do not feel safe driving this vehicle knowing that the engine can fail at me at anytime on the road
Dealership says that the car was 5qts of oil. Scarring on piston #6. Check engine light came on and indicated Transmission issue
About 1 1/2 hours into a 7 hr trip driving on vacation the car started running rough. Upon slowing the engine shut off several times. The car started knocking and the check engine light came on about 30 min from our destination. We took it to the closest Hyundai dealer who informed us the engine needed to be replaced because it had no oil in it. We NEVER had a low oil light or check oil light come on. I had checked the oil life before we left on our trip and knew I had a cushion of several hundred miles before it was due for an oil change. This could have caused all of us in the car since the car shut off and all power was gone.
I BOUGHT THE CAR IN JAN 2020, AND FOUND THAT IT WAS LEAKING OIL ON JUNE 2020, AFTER 4500 MILES. THE OIL LEAK LOOKS TO BE SIGNIFICANT AS I HAD FOUND DROPS AND PUDDLES ON MY GARAGE FLOOR. THE OIL LEAK SEEMS TO BE COMING FROM THE TRANSMISSION/ENGINE CONNECTION AREA, OR POSSIBLY THE UPPER OIL PAN. THE CAR IS CURRENTLY STILL IN DEALER SERVICE FOR REPAIR. *TR
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The 2020 Hyundai Palisade has 49 Engine complaints on file. Review the timeline above for detailed owner experiences.