15 complaints reported

2024 Hyundai Palisade UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
15
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2025

[XXX] stalling in the middle of the street multiple times with kids in the car on the highway INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Oct 2025
Nov 2025 Crash

Vehicle Safety Concern - Unintended Vehicle Movement Vehicle Information: 2024 Hyundai Palisade Incident Date: XXXXXXX Location: Commissary parking lot in [XXX] Incident Description: On XXXXXXX my wife parked our Hyundai Palisade in a designated parking space at the commissary. She properly engaged the parking gear selection and turned off the engine. After opening the rear hatch to retrieve shopping bags and securely closing it, she proceeded into the commissary to shop. Upon returning approximately 15 minutes later, she discovered the vehicle was no longer in its original parking position. The Palisade had rolled away from where it was parked and collided with a parked 2018 Toyota Sienna, resulting in property damage to both vehicles. Actions Taken: Due to concerns about a potential mechanical defect that may have caused this unintended vehicle movement, we immediately contacted Hyundai customer service. We have since scheduled and completed diagnostic inspections at two separate Hyundai dealerships. Both dealerships performed comprehensive diagnostics but reported finding no mechanical issues. Safety Concerns: This incident represents a significant safety hazard. The unintended movement of our vehicle in a parking lot could have resulted in serious injury to pedestrians or other motorists. We are deeply concerned about the potential for this incident to recur and cause harm to others. Request for Investigation: We respectfully request that NHTSA investigate this matter to determine if there is a systemic safety defect in the Hyundai Palisade that could cause unintended vehicle movement when properly parked. We believe this incident warrants investigation to protect public safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jun 2025
Sep 2025

While closing the front door to the vehicle the back window shattered. Cause is from thermal shock or improper installation of the rear window heating element. I tried to reach out to Billingsley Hyundai of Lawton and they simple stated that they are not able to do window repairs and that it would not be covered under warranty. They didn't even offer to look at the vehicle to diagnose the issue. I have an appointment with Safelife to replace the window. No symptoms were shown prior. We only use the buttons on the rear hatch to open and close it. No manual operation to open and close the rear hatch have been done since owning the vehicle. Safety wise it is a good thing none of our dogs were in the vehicle at the time or the shards of glass would have sprayed onto them. The glass also flew out the back around 2 feet that could have harmed anyone if they were around the vehicle.

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Sep 2025
Jul 2025

The sunroof glass appears to have exploded or burst open. The vehicle was parked at the time of the incident. The owner had driven the vehicle just two hours prior and returned to it to find that the sunroof had burst upwards sending glass on top of the remain parts of the sunroof and all over the interior cabin. There was no projectile involved and the remaining glass around the hole was protruding upwards indicating it had been pushed upwards by the pressure. This could have happened while occupants were in the vehicle. The vehicle has been inspected by the dealer who could not find anything wrong with the frame or housing to indicate a defect.

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jul 2025
Jul 2025

Sunroof exploded while driving, no evidence of any debris or external force

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Apr 2025
Jul 2025

I was driving on the freeway and my sun roof suddenly just exploded. It was like a bomb went off in my car. My safety was at risk due to the glass. I have reported it to my insurance company to be replaced.

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Feb 2025
Apr 2025

Vehicle was not being driven. Windshield cracked from bottom about 12 inches, could only have been caused from being a stress fracture.

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Apr 2025
Feb 2025

The windows will come off track if you try to roll them up going highway speeds, it is guaranteed to do it if it is windy. The window will vibrate intensely. It seems like the window will break. The only way to fix it is to stop/slow down to about 20mph before it will roll up correctly.

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Feb 2025
Oct 2024

2024 Hyundai Palisade Driving at city speeds the sunroof exploded. It was so loud, sounded like a gun was shot inside the vehicle. The local law enforcement was contacted and inspected the damage. Sunroof was taped and a bag was placed over the glass and taped to be able to drive to the local dealership. Hyundai determined the sunroof was defective and replaced it.

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Aug 2024
Oct 2024

Was simply driving at approximately 40 mph and heard a loud bang come from the area above my head. Noticed a wind noise at that point. Upon getting home it was noticed that the glass on the sunroof had shattered on its own. Nothing hit it. It simply just shattered. I've read about people with a similar issue with this vehicle and I'm concerned. Had the visor that covers the inside of the sunroof been open, glass would have hit me and my children passengers.

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jul 2024
Oct 2024

Dear hyundai, My recently purchased hyundai palisade has a cracked windshield with only 2939 miles. I request an inspection to determine if it's a warranty issue and have it repaired or replaced. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Oct 2024
Aug 2024

I bought this car 7/23/2024 and on 7/28/24 I noticed my coolant was almost empty after looking under the hood. I filled it myself and I took it back to the dealer to have it checked. They said everything was fine. Told myself I would just keep an eye on it. 8/11/2024 checked again and it went from full line to low line. Took it back to dealership and they check it out again but explained coolant does fluctuate. Decided to keep an eye on it again because they say everything is fine. Today 8/26/24 checked my coolant again and it was completely empty! Not one drop of pink fluid was in the coolant container. Taking it back to the dealership AGAIN! We will see what happens this time.

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jul 2024
Aug 2024

Windshield cracked with no provocation. Car was parked on driveway when we noticed at least a 6 inch long crack. Car parked in garage overnight and the crack is now about 18 inches. We have about 1500 miles on this car went to Hyundai and they could care less. I have read that others have had this issue also. Not sure if the windshield was put in correctly.

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Apr 2024
Mar 2024

My rear moon roof just shattered from the side out, it shattered glass all over my 2 year olds car seat and all over the rear of the car. There is a huge hole in the moon roof.

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Mar 2024
Mar 2024

We were driving on a highway between two towns with no other cars on either side of the highway and our sunroof exploded. We pulled to the side of the road thinking there was a gunshot or a tire exploded to discover the shattered sunroof. Thankfully we had the slide closed and it contained the glass pieces. The sunroof class was pointed upward. No rocks were bouncing around and nothing hit our windshield. The dealership warranty manager says it was a road hazard but there was no hazard to be had around us.

Type: Vehicle, Vehicle: 2024 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Sep 2024

Trend Over Time

Complaints by year

Quick Summary

The 2024 Hyundai Palisade has 15 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.