2012 Hyundai Santa Fe VEHICLE SPEED CONTROL

STOPPED AT A RED LIGHT. STEPPED ON GAS TO MOVE AND THE ENGINE REVVED UP AND IT JUST TOOK OFF. HAD TO USE BOTH FEET ON BRAKE PEDAL TO STOP THE CAR. GOING ABOUT 1 MPH AFTER THE LIGHT TURNED GREEN. THE ENGINE ACCELERATED AND WOULDN'T STOP. NEARLY HIT THE CAR IN FRONT OF US. MAY BE COMPUTER OR THROTTLE POSITIONING SENSOR. AND IT HAPPENED AGAIN LATER. SAME DAY. GOING STRAIGHT, UP A HILL ABOUT 2MPH AND ONCE AGAIN THE ENGINE SPED UP AND THE CAR TOOK OFF. IT WAS VERY DIFFICULT TO STOP.

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH, THE VEHICLE INADVERTENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITOL HYUNDAI (1050 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408)-340-7321), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,429. THE VIN WAS NOT AVAILABLE.

ACCELERATING AWAY FROM STOP LIGHT, ACCELERATOR PEDAL DETACHED FROM FIREWALL. THE VEHICLE WAS 15-20 FT. INTO A FIVE LANE INTERSECTION. THE VEHICLE IDLED THROUGH THE INTERSECTION SAFELY INTO A PARKING LOT. FORTUNATELY THIS HAPPENED AT 0610 ON 26 JUNE 2016 WHEN TRAFFIC WAS LITE.

FEBRUARY 20,2015 ABOUT 7:30 IN THE EVENING AS I WAS GOING UP A GRADE TOWARDS A RED LIGHT , MY CAR SURGED FORWARD WHEN I WAS BRAKING. I APPLIED MORE PRESSURE BUT THE CAR DID NOT STOP UNTIL I THREW IT INTO PARK AND HAD HIT THE CAR IN FRONT OF ME. I CALLED 911 TO REPORT THE ACCIDENT. THE CAR IN FRONT HAD SOME GATE CRACK. MY CAR HAD CRACKED PLASTIC UNDER THE BUMPER AND MARKS ON THE PLASTIC PART OF THE BUMPER. *TR

SUBMISSION FROM CONGRESSMAN THOMPSON ON BEHALF OF CONSTITUENT RE 2012 HYUNDAI SANTA FE DEFECTS. *SMD THE CONSUMER STATED ON TWO SEPARATE OCCASIONS, THE VEHICLE BEHAVED AS IF, IT WERE IN NEUTRAL, ALTHOUGH THE GEAR SHIFT WAS IN DRIVE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER WAS ABLE TO FIND A DEALER, WHERE THEY APPLIED AN APPROVED UPDATE TO THE COMPUTER BOARD. THE VEHICLE PERFORMED AS DESIGNED FOR THE NEXT 500 MILES. THE CONSUMER EXPERIENCED FOUR SIMILAR FAILURES, WHILE DRIVING ON THE PARKWAY. THE CONSUMER WENT TO ANOTHER DEALER, AND THEY REPLACED THE THROTTLE. THE CONSUMER HAS SINCE DRIVEN 1,000 MILES, WITH NO PROBLEM.

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED TWO TIMES AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER EACH TIME. THE COMPUTERIZED SYSTEM WENT INTO THE LIMP MODE WHICH CAUSED THE THROTTLE BODY SENSOR TO FAIL. THE VEHICLE WAS REPAIRED ON THE TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 08-20-14 *BF UPDATED 09/3/2014 *JS

THIS IS THE THIRD TIME THIS HAS HAPPENED BUT BY FAR, THE MOST SIGNIFICANT. THIS INCIDENT OCCURRED 9/8/13 - DRIVING DOWN NYS INTERSTATE AND WAS PASSING ANOTHER VEHICLE WHEN THE CAR BEGAN TO LOSE POWER. I WAS TRAVELING AT 70 MPH AND BEFORE I KNEW IT WAS DOWN TO 35. I IMMEDIATELY PULLED OVER ONTO THE MEDIAN, TURNED THE CAR OFF AND RE-STARTED IT. (THIS IS WHAT I WAS TOLD TO DO ON 8/19/13 DURING THE FIRST INCIDENT). PRIOR TO THAT, I PUT ON MY EMERGENCY FLASHERS, WAVED MY HAND FRANTICALLY OUT THE WINDOW FOR THE CARS BEHIND ME TO GET OVER, AS THERE WAS NOTHING I COULD DO. AFTER RESTARTING MY CAR I ULTIMATELY REMOVED MYSELF FROM THE HIGHWAY AND TOOK THE BACK ROAD HOME. NEEDLESS TO SAY, I AN QUITE ANXIOUS TO GET BACK ON THE HIGHWAY AND DRIVE MY VEHICLE. I CALLED THE DEALERSHIP AGAIN AND THEY TOLD ME TO BRING IT IN FOR A SOFTWARE UPGRADE. I ASKED IF IN FACT THEY COULD JUST PUT IN A NEW THROTTLE ACTUATOR AND THEY SAID IT COST BETWEEN $600-$1,000. APPARENTLY THIS CONDITION CAUSING ACCIDENTS OR EVEN POSSIBLE INJURIES STILL DOES NOT WARRANT THE NEW EQUIPMENT. *TR

WE STARTED THE VEHICLE AND THE CHECK ENGINE LIGHT CAME ON. WE THEN CHECKED THE MANUAL AND IT STATED THERE MIGHT BE AN EMISSIONS PROBLEM SO WE CHECKED TO MAKE SURE THE GAS CAP WAS TIGHT. WE STARTED IT AGAIN, BUT THE LIGHT CAME ON AGAIN. WE BACKED UP THE CAR, BUT IT WOULD BARELY MOVE. WE CALLED THE DEALERSHIP TO HAVE IT TOWED AND CHECKED. THE DEALER CALLED US THE NEXT DAY AND SAID SOMEONE CUT THE WIRES ABOVE THE ACCELERATOR PEDAL. THAT CLAIM WAS SUSPICIOUS BECAUSE THE VEHICLE IS LOCKED INSIDE THE GARAGE AND OUR HOUSE HAS A SECURITY SYSTEM AND A LARGE DOG. WE ALSO HAD 6 FAMILY MEMBER STAYING WITH US. OPENING THE GARAGE DOOR WOULD HAVE WOKE SOMEONE UP. ALSO, THE VEHICLES OUTSIDE THE GARAGE WERE UNLOCKED AND UNTOUCHED. AFTER READING SOME COMPLAINTS ON HERE, I SEE THERE IS AN ONGOING ISSUE THAT MAY HAVE BEEN COVERED UP BY THE DEALERSHIP BY CUTTING THE WIRES. THE LOCATION OF THE WIRES WOULD HAVE BEEN EXTREMELY DIFFICULT TO GET TO INSIDE MY GARAGE. THEY ALSO WERE CUT AND NOT CHEWED BASED ON THE PICTURES THAT WERE TAKEN BY THE DEALERSHIP FOR MY INSURANCE COMPANY. *TR

TL* THE CONTACT OWNS A 2012 HONDA SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE DECELERATED RAPIDLY WITHOUT WARNING AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100. THE VIN WAS NOT AVAILABLE. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THE VEHICLE SUDDENLY ACCELERATED AFTER SHE MADE A RIGHT TURN. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. NO ONE WAS INJURED. THE CONTACT HAD TO CONTINUE TO APPLYING THE BRAKES IN ORDER TO STOP THE VEHICLE AFTER IT CRASHED INTO THE OTHER VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 22,000. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FROM A BRIEF STOP. THE CONTACT HAD TO DISENGAGE THE TRACTION CONTROL, TURN OFF THE VEHICLE AND RESTART IN ORDER TO RESOLVE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC AND THE COMPUTER WAS REPROGRAMMED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 11,000. THE CURRENT MILEAGE WAS 12,243. ...UPDATED 06-19-13 *BF THE CONSUMER STATED THE FAILURE OCCURRED THREE TIMES. DURING EACH OCCURRENCE THE VEHICLE WOULD FAIL TO ACCELERATE, THEN THE VEHICLE WOULD SHUT OFF AND THE ENGINE LIGHT TURNED ON. UPDATED 06/28/2013 *JS

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 16,000.

I WAS AT A MAJOR INTERSTATE INTERCHANGE, OVER 6 HOURS FROM HOME WHEN I HEARD A SLIGHT NOISE AND THE CHECK ENGINE LIGHT CAME ON. THE CAR DECELERATED, BUT I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. AS I PUT THE CAR IN PARK, I HEARD THE ENGINE SUDDENLY REVVING, AS IF I WERE PRESSING ON THE ACCELERATOR. CAR WAS TOWED TO THE CLOSEST HYUNDAI DEALERSHIP, WHERE IT SAT FOR A WEEK, WAITING FOR REPAIRS BECAUSE (I WAS TOLD) THE PART COULD NOT BE LOCATED ANYWHERE IN THE U.S. ON MONDAY MORNING, I CALLED THE SERVICE DEPARTMENT TO INQUIRE ABOUT MY CAR AND I WAS TOLD IT WOULD BE FIXED BY TUESDAY AFTERNOON AT THE LATEST. ON TUESDAY, I CALLED TO CHECK ON THE STATUS OF MY CAR AND WAS TOLD THAT THEY EXPECTED THE PART TO BE IN ON THE NEXT TRUCK. THIS SCENARIO WAS REPEATED TWICE MORE. AT THE END OF THE 3RD DAY, I WAS TOLD THAT THE PART COULD NOT BE LOCATED AND THAT MY CAR WOULD NOT BE REPAIRED.THE WARRANTY COVERS UP TO 3 DAYS OF TRIP INTERRUPTION SERVICE, SO I ASKED WHAT I WAS SUPPOSED TO DO TO GET HOME FOR WORK AND HOW TO GET BACK TO MY CAR. HYUNDAI CONSUMER AFFAIRS TOLD ME MY SITUATION WAS A UNIQUE CASE AND THEY SET UP ANOTHER CASE # AND TOLD ME TO KEEP THE RENTAL AND FILE THE REMAINDER OF THE COST TO THE SECOND CASE AFTER THE TRIP INTERRUPTION CASE WAS SETTLED. I DROVE THE RENTAL CAR HOME AND BACK TO THE SERVICE DEPARTMENT AGAIN THE NEXT SATURDAY, WHEN MY CAR WAS FINALLY REPAIRED. I WAS OUT OVER $600, HAD A BOTCHED VACATION, LOST MY TRUST IN THE SAFETY OF MY VEHICLE AND, AS THE ICING ON THE CAKE, HYUNDAI HAS REFUSED TO REIMBURSE ME FOR THE SECOND CLAIM. IT SCARES ME TO KNOW, NOW, THAT THE THROTTLE POSITION SENSOR HAS BEEN A PROBLEM SINCE THE 2007 MODEL OF THE SANTA FE, CAUSING UNINTENDED ACCELERATION AND SUDDEN DECELERATION, PUTTING INNOCENT PEOPLE AT RISK. IT ALSO SCARES ME THAT THIS COMPANY CONDUCTS THEMSELVES IN SUCH A DECEPTIVE MANNER WHEN DEALING WITH VULNERABLE PEOPLE. *TR

WHILE DRIVING MY 2012 HYUNDAI SANTA FE (MILEAGE APPROX. 13366) ON THE HIGHWAY IN FAIRLY HEAVY TRAFFIC AT AROUND 70 MPH AND APPLYING PRESSURE TO THE ACCELERATOR, SUDDENLY THE VEHICLE FAILED TO ACCELERATE. I HEARD A LITTLE "BLIP" NOISE AND FELT A VERY SLIGHT JERK, KIND OF LIKE A SUDDEN GEAR CHANGE OR SOMETHING LIKE THAT, THEN THE CAR SUDDENLY STARTED DECELERATING. I BARELY MISSED GETTING REAR-ENDED BY ANOTHER VEHICLE AND MANAGED TO COAST ACROSS TWO LANES OF TRAFFIC TO THE SHOULDER OF THE ROAD WITHOUT GETTING HIT. I STOPPED THE CAR AND TURNED IT OFF AND CALLED THE HYUNDAI DEALERSHIP AND ASKED THEM WHAT I SHOULD DO. I TOLD THEM THE ENGINE MALFUNCTION LIGHT WAS ON. THEY INDICATED THAT THEY HAD NEVER HEARD OF A VEHICLE DOING THIS BEFORE. THEY SAID IF THE MALFUNCTION LIGHT WASN'T BLINKING, THE CAR WAS SAFE TO DRIVE AND TO BRING IT IN AT MY EARLIEST CONVENIENCE. ON THE WAY HOME, THE DECELERATION ISSUE HAPPENED APPROXIMATELY 3 OR 4 MORE TIMES.THIS IS AN INCREDIBLY DANGEROUS ISSUE WITH THE VEHICLE. TOOK IT TO A LOCAL DEALERSHIP AND THE PAPERWORK SAID THEY FOUND ISSUE VIA TSB. THEY DID AN ECM UPGRADE. VEHICLE WORKED JUST FINE FOR A MONTH AND A HALF AND THEN THE EXACT SAME PROBLEM OCCURRED AGAIN. THIS TIME I WAS ABLE TO MAKE IT HOME, FORTUNATELY WITHOUT GETTING INTO A MAJOR ACCIDENT. HAD TO STOP AND START THE CAR ABOUT 3 TIMES TO GET HOME. CALLED ROADSIDE ASSISTANCE AND HAD IT TOWED TO A DIFFERENT DEALERSHIP TO SEE IF THEY CAN FIND THE REAL PROBLEM THIS TIME. AT THIS POINT, I'M NOT SURE IF I WILL EVER FEEL SAFE DRIVING THIS VEHICLE AGAIN. HOW WILL I KNOW IF THE ISSUE HAS REALLY BEEN FIXED? THIS IS A VERY SERIOUS, DANGEROUS PROBLEM THAT COULD POTENTIALLY LEAD TO A TRAGIC ACCIDENT. IT'S HARD TO BELIEVE THAT THERE HASN'T BEEN A RECALL ISSUED TO FIX THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DESTROYED AND THERE WERE NOT INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO THAT THERE WAS STATIC ELECTRICITY BUILT UP CAUSINGTHE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 6,210.

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE WITH BOTH THE ACCELERATOR AND BREAK PEDAL ENGAGED THE VEHICLE LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS OPERATING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 14,000. UPDATED 12/20/12 *CN

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH AND MAKING A RIGHT TURN INTO A PARKING SPOT THE VEHICLE LUNGED FORWARD AND SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A BUSH AND WENT THROUGH A FENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

MY SANTA FE HYUNDAI 2012 ACCELERATED UNINTENTIONALLY WHEN I WAS TURNING INTO A PARKING SPOT. I WAS MAKING A RIGHT TURN INTO THE PARKING SPOT WHEN IT LURCHED FULL THROTTLE OVER TWO BUSHES AND KNOCKED DOWN A BLACK IRON FENCE AND I PRESSED ON THE BRAKES AND I WAS ON THE SIDE WALK. I COULD HAVE HIT A PEDESTRIAN! IT WAS VERY FRIGHTENING. *TR

WHILE CHANGING LANES, THERE WAS A SUDDEN LACK OF RESPONSE WHILE I WAS PRESSING ON THE ACCELERATOR. THIS ONLY LASTED A MILLISECOND BUT WAS ENOUGH THAT I STARTED TO PRESS DOWN TO COMPLETE THE CHANGE WHEN THROTTLE RESPONSE RETURNED. I HAVE HAD THIS HAPPEN ABOUT A DOZEN TIMES IN THE 3 MONTHS SINCE PURCHASING THIS AUTO. *JS