2013 Hyundai Santa Fe Steering

PLAY IN THE STEERING WHEEL AND A CLUNKING NOISE COMING FROM THE STEERING WHEEL AND UNDER VEHICLE. FROM LOOKING AT VEHICLE FORUMS APPEARS TO BE STEERING GEAR USED IN ELECTRICAL STEERING MOTOR. STEERING HAS PLAY IN IT WHILE STATIONARY AND WHILE DRIVING. DEALER CONTACTED AND SAID NO RECALLS, UNSURE IF COVERED UNDER EXTENDED WARRANTY DEALER SOLD ME.

WHEN I DRIVE MY CAR THERE IS A CLICKING SOUND FROM THE STEERING COLUMN WHILE I'M DRIVING, TURNING AND WHEN I HIT BUMPS. MY CAR WILL DRIFT LEFT OR RIGHT WHILE DRIVING. THIS IS MY ONLY MEANS OF TRANSPORTATION.

2013 HYUNDAI SANTE FE LIMITED (PURCHASED NEW) - 8/2/19 STEERING BEGAN TO EXPERIENCE A "HESITATION", "LAG", "PLAY" WHEN TURNING THE STEERING WHEEL EVEN SLIGHTLY IN EITHER DIRECTION. THE PROBLEM INCREASED IN THE "HESITATION", "LAG", "PLAY" EXPERIENCED. PERFORMED SEARCH ON THE INTERNET AND FOUND THAT HUNDREDS OF OWNERS OF HYUNDAI ACROSS MANY MODELS AND YEARS EXPERIENCING THE SAME PROBLEM. A NUMBER OWNERS EXPERIENCING EXTREME PROBLEMS, I.E., STEERING GOING OUT COMPLETELY OR LOCKING UP WHILE DRIVING. IT APPEARS ALL THESE PROBLEMS ARE ATTRIBUTABLE TO HYUNDAI'S ELECTION TO USE A CHEAP RUBBER COUPLER BETWEEN THE STEERING COLUMN AND STEERING LINKAGE. WHILE RESEARCHING I FOUND THAT, IN FACT, HYUNDAI HAS ISSUED SEVERAL TECHNICAL SERVICE BULLETINS. I HAVE BEEN THE ONLY OWNER OF MY VEHICLE. HOWEVER, I HAVE NEVER RECEIVED ANY NOTIFICATION OF THIS POTENTIAL VERY DANGEROUS PROBLEM WITH AN ESSENTIAL PART TO THE SAFE OPERATION OF THESE VEHICLES. THE REPLACEMENT PART IS $6.88. HYUNDAI DELEARSHIPS CHARGE $400-$500 TO REPLACE IT. NHTSA SHOULD HAVE LONG AGO ORDERED HYUNDAI TO EFFECTUATE A REPLACEMENT OF THIS PART WITH ONE MADE OF A MATERIAL THAT WILL NOT DEGRADE AS THIS PART DOES.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STATIONARY, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

DRIVING ON THE HIGHWAY DOING 65MPH MY STEERING ALL OF THE SUDDEN GOT HARD AND THE STEERING LIGHT INDICATOR CAME ON THE DASH BOARD. I WAS ABLE TO MAKE IT TO WORK WITH OUT ANY POWER STERRING BUT MADE IT A TOUGH RIDE

STEERING COLUMN HAS STARTED TO MAKE NOISE WHEN GOING OVER LANE DIVIDERS AND OTHER BUMPS IN THE ROAD SOMETHING IS EITHER LOOSE OR BROKEN. STARTED AROUND 70,000 MILES. AFTER READING OTHER COMPLAINTS (HERE) I'M TAKING IT TO THE DEALER FOR REPAIR IMMEDIATELY.

STEERING IS MALFUNCTIONING, CLICKING, LOOSE FEELING, CAR SWAYS WHILE DRIVING..NOT SAFE. HYUNDAI IGNORING

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN COUPLER WAS FRACTURED. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY AT THE INDEPENDENT MECHANIC FOR REPLACEMENT OF THE COUPLER. THE DEALER (HOLLER HYUNDAI, 1150 ORLANDO AVE, WINTER PARK, FL 32789, (407) 645-6203) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR THE STEERING WHEEL FAILURE. A CASE WAS OPENED AND THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL CLICKING NOISE AND SHOOK VIOLENTLY. THE CONTACT HAD TO HOLD THE STEERING WHEEL TIGHTLY TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO LEGACY HYUNDAI (443 INDUSTRIAL BLVD, MCDONOUGH, GA 30253) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

UNIVERSAL JOINT IN STEERING COLUMN IS LOOSE, CAUSING PLAY IN THE STEERING WHEEL. HAPPENS WHEN THE CAR IS MOVING OR STATIONARY.

MY STEERING WHEEL CLUNKS WHEN TURNING, REGARDLESS OF IF IT IS STATIONARY OR MOVING. WAS TOLD IT BY THE DEALER IT WAS A KNOWN ISSUE WITH SOME STEERING WHEEL COUPLER AND WOULD BE $1,500 OUT-OF-POCKET TO FIX.

STEERING LOCKS, DOESN'T RECENTER EXCEPT WITH MANUAL HUMAN FORCED CORRECTION AS THOUGH THE WHEELS WERE STUCK IN A RUT (THEY AREN'T). HAS HAPPENED MULTIPLE TIMES SINCE 2D YEAR OF VEHICLE OWNERSHIP. NOT CONSISTENT. PROBLEM DISSIPATED AFTER BATTERY FAILED AND WAS REPLACED IN 3RD YEAR. UNKNOWN IF THERE IS A CORRELATION. STEERING PROBLEM HAS RECENTLY RETURNED. ON INTERSTATE WHERE MANY MINOR COURSE CORRECTIONS ARE MADE TO STAY IN LANE, GETS VERY BURDENSOME AND WEARYING ON LONG TRIPS. SEEMS TO HAPPEN AT 15MPH AND UP. NOT NOTICEABLE AT SLOWER SPEEDS. WAS REPORTED TO AUTHORIZED HYUNDAI DEALER IN 2015. NO ACTION TAKEN.

LOOSE BOLT ON LOWER STEERING SHAFT.

WHEN DRIVING AT SPEEDS ABOVE 45 MPH THE CAR IS UNSTABLE. IT CONSISTENTLY SWERVES TO THE LEFT AND TO THE RIGHT FORCING THE DRIVER TO CONSTANTLY ADJUST THE STEERING. IT DOES NOT MATTER WHAT MODE THE STEERING IS IN. IT DOES IT IN ALL THREE MODES. IT FEELS UNSAFE AND UNSETTLING. I TRULY HOPE HYUNDAI COMES UP WITH A FIX FOR THIS. VERY DISSATISFIED.

HAVE OPERATED THIS VEHICLE FOR 20 MONTHS WITH QUESTIONABLE STEERING CONTROL. AT FIRST, THOUGHT IT MIGHT HAVE BEEN A BREAK-IN OR TIRE ISSUE BUT HIGHWAY STEERING DRIFTING TENDENCY HAS PERSISTED. VEHICLE WAS PURCHASED NEW. I HAVE MANAGED TO SURVIVE THIS PROBLEM BECAUSE I AM A PRETTY GOOD DRIVER WITH DECADES OF ACCIDENT-FREE DRIVING BUT WOULD NOT WANT TO EXPOSE A LESS-EXPERIENCED DRIVER TO THIS SITUATION WITH THIS VEHICLE, ESPECIALLY IN A TIGHT/ NARROW TRAFFIC LANE SITUATION AT FREEWAY SPEEDS. SOMEBODY NEEDS TO GET HYUNDAI TO ADDRESS THIS MATTER. *TR

THE VEHICLE IS A 2013 HYUNDAI SANTA FE SPORT 2.0 TURBO AWD. I BOUGHT THIS VEHICLE NEW IN NOV 2012. THE VEHICLE HAS KNOWN STEERING ISSUES FROM HYUNDAI MOTORS USA. I HAD IT IN THE HYUNDAI DEALER IN RENO NV LAST MONTH TO HAVE ALIGNMENT AND FRONT STEERING CHECKED OUT AGAIN. I HAVE HAD IT IN THE DEALER TO COMPLAIN ABOUT MY STEERING BUT THEY KEEP STATING THAT IT ALL CHECKS OUT? IT IS VERY DIFFICULT TO MAINTAIN MY LANE AND IF ITS WINDY OUT I HAVE TO SLOW DOWN ON THE HIGHWAY AS IT DRIFTS AND ITS HARD TO CONTROL THE VEHICLE BACK TO MY LANE. HYUNDAI KNOWS OF THIS PROBLEM BUT HAS NOT COME UP WITH A FIX I HAVE READ AND HEARD THROUGH OTHER COMPLAINTS. THIS VEHICLE NEEDS TO BE RECALLED AS IT IS REALLY DANGEROUS TO DRIVE. I PAID ALOT OF MONEY FOR THIS CAR NEW AND ITS MY ONLY VEHICLE SO IM HOPING YOUR AGENCY CAN HELP FIX THIS PROBLEM? THANK YOU FOR YOUR TIME ON THIS SERIOUS ISSUE. *TR

CAR IS UNCONTROLLABLE AT HIGHWAY SPEED WON'T STAY IN A LANE CONSTANT STEERING ADJUSTMENT IS NEEDED IT OVER REACTS WHEN ATTEMPTING TO COMPENSATE IN WINDY CONDITIONS ITS EXTREMELY DANGEROUS DEALER HASN'T ADMITTED THERE IS AN ISSUE PAID FOR ALIGNMENT AT DEALER TO NO AVAIL

ERRATIC STEERING IN HIGHWAY SPEEDS. DID NOT TEST @ HIGHWAY SPEEDS WHEN PURCHASED, BAD MISTAKE!! I CAN NOT TAKE LONG TRIPS BECAUSE IT'S VERY FATIGUING TO DRIVE. CONSTANTLY HAVE TO OVER-CORRECT/CORRECT STEERING!! I FEEL VERY UNSAFE IN THIS VEHICLE!! ANYONE CONTEMPLATING A 2013/14 SANTA FE, PLEASE DO NOT PURCHASE. THIS CAR IS COMPLETELY UNSAFE TO DRIVE @ HIGHWAY SPEEDS. NOT TO MENTION ON A BREEZY DAY THE CAR JUST WANDERS ALL OVER THE HIGHWAY. OWNERSHIP OF THIS VEHICLE HAS BEEN A NIGHTMARE AND MY WORST MISTAKE, TO DATE IN REGARDS TO A VEHICLE PURCHASE. NO FIXES AVAILABLE AND NO RELIEF FROM THIS IN SIGHT. I HAVE A $30K VEHICLE THAT I CAN'T EVEN DRIVE, UNLESS ITS JUST AROUND TOWN. VERY NERVE RACKING TO DRIVE ON THE HIGHWAY! *TR

FEBRUARY 28TH, 2015 REBUTTAL HYUNDAI CONSUMER AFFAIRS CASE#[XXX] YOU FAILED AGAIN AS NOT ONLY DID I ADVISE YOU THIS DEALER PERFORMED ALL THE NECESSARY TO ADDRESS THIS ISSUE AND MADE ALL YOUR SUGGESTED RECALCULATIONS BUT JUST LIKE MY ISSUE WITH THE FUEL SYSTEM ON THIS SAME VEHICLE YOU JUST WON'T FACE THE MUSIC. THE VERY ABSURDNESS OF THE LATEST SUGGESTION IS AMAZING. IN MY CONVERSATIONS AND DOCUMENTATION AS ANOTHER ATTACHMENT ON THIS FILE I PLAINLY ADVISED YOUR FIRM THAT MY DEALERSHIP (DELRAY HYUNDAI) IS NUMBER 1 FROM THEIR SERVICE DEPT. NOW HEADED BY SERVICE MGR. [XXX], SERVICE ADVISOR [XXX] AND CHIEF MECHANIC [XXX] HOWEVER YOU SEEM TO CONTINUE TWISTING OR NOT RECOGNIZING THE FACTS ABOVE. BESIDES THIS DEALERSHIP I ATTACHED ALL THE COMPLAINTS FROM ALL OVER THE USA WHICH ALL LEADS BACK TO YOUR FIRM HAVING MADE AN ERROR IN THE ELECTRONIC STEERING MECHANISM AND "FAILING" TO CORRECT IT FOR ALL THE COMPLAINTS WHETHER PRIOR OR NEW OR ON DEALERSHIPS RECORDS OR JUST PLAIN OLD REPORTED COMPLAINTS REGARDING THE IDENTICAL PROBLEMS. I CAN ONLY SUGGEST YOU REOPEN THIS CASE IMMEDIATELY FOR ALL CONCERNED AND IT MUST APPEAR BEFORE THE NHTSA AS A NEEDED RECALL ON WHICH IT WILL BEHOOVE YOU TO ERADICATE THE PROBLEM AND THEN IN THE BARGAIN THERE MAY BE FINES BY NHTSA. . [XXX] CC: DELRAY HYUNDAI [XXX], & , CONSUMERAFFAIRS@HMAUSA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

STEERING NEEDS CONSTANT CORRECTIONS. *TR

I HAVE A 2013 HYUNDAI SANTA FE SPORT 2.0T. THIS VEHICLE IS VERY DIFFICULT TO DRIVE IN A STRAIGHT LINE. IT WANDERS LEFT TO RIGHT AND RIGHT TO LEFT AT HIGHWAY SPEEDS. IT IS WORSE IN CROSS WIND CONDITIONS. REQUIRES CONSTANT STEERING WHEEL INPUT CORRECTION TO MAINTAIN A STRAIGHT DRIVING PATH AND PRODUCES FATIGUE ON LONG DRIVES. SOMETIMES THE STEERING FEELS DISCONNECTED. I PURCHASED THE VEHICLE NEW IN EARLY 2013, THE PROBLEM HAS BEEN THERE FROM DAY ONE. I HAVE RECENTLY BEEN INFORMED THAT HYUNDAI HAS MADE A CHANGE TO IMPROVE STEERING ACCURACY FOR THE 2015 MODEL YEAR. AN IMPROVED CENTRAL PROCESSING UNIT (CPU) HAS BEEN DEVELOPED FOR THE ELECTRIC STEERING SYSTEM. SO HYUNDAI IS WELL AWARE OF THE ISSUE WITH THE 2013 AND 2014 MODEL YEARS. HOPEFULLY THE IMPROVED 2015 STEERING CPU CAN BE RETROFIT TO THE 2013 AND 2014 VEHICLES OR THERE IS AN ALTERNATE FIX. PLEASE RECALL THE 2013 HYUNDAI SANTA FE SPORT TO HAVE THIS VERY SERIOUS SAFETY ISSUE ADDRESSED. *TR

CAR WANDERS FROM LEFT TO RIGHT, CONSTANTLY HAVING TO CORRECT STEERING. *TR

AFTER DRIVING THIS NEW CAR FOR A FEW WEEKS I NOTICED THAT KEEPING THE CAR IN A STRAIGHT LINE AT HIGHWAY SPEEDS WAS DIFFICULT.CALLED DEALER AND BROUGHT IN FOR INSPECTION.THEY SAID THAT STEERING WAS NORMAL AT THIS TIME.FILED A COMPLAINT WITH HYUNDAI CUSTOMER SERVICE.THIS CAR HAS BEEN BACK TO THE DEALER 12 TIMES FOR THE STEERING COMPLAINT.THE DEALER HAS DONE 2 ALIGNMENTS,3 WHEEL BALANCES,SEVERAL ROAD TESTS INCLUDING A 101 MILE TEST BY THE HYUNDAI FIELD SERVICE ENGINEER.COMPUTER UPDATES AND DRIVING OTHER NEW SANTA FE'S FOR COMPARISON. IT WAS SUGGESTED BY THE SERVICE MANAGER THAT WE REPLACE THE TIRES WITH ANOTHER BRAND AT 4,346 MILES. SINCE THE NEW TIRES WHERE INSTALLED I CAN KEEP THE CAR GOING IN A STRAIGHT LINE AT 75MPH.THE STEERING IS STILL QUITE SENSITIVE BUT THE WANDERING HAS IMPROVED.THE DEALER DID NOT GIVE UP ON CORRECTING THE PROBLEM AND I WILL KEEP IN CONTACT WITH THEM. *TR

WHILE DRIVING AT ANY SPEED APPROACHING 50 MPH OR MORE THE ELECTRONICALLY CONTROLLED POWER STEERING DEVIATES FROM STRAIGHT AHEAD ON IT'S OWN ACCORD. THE DRIVER MUST MAKE CONSTANT STEERING INPUTS TO REMAIN IN THE LANE. THIS AT LEAST VERY ANNOYING AND IN A NARROW LANE IT IS DANGEROUS AND FATIGUING! *TR

CAR WAS PURCHASED, BRAND NEW, A YEAR AGO OR SO. IT WAS RECALLED, AMONG 20300 VEHICLES IN THE USA. I TOOK IT TO THE DEALER (HENDERSON HYANDAI SUPERSTORE (702-565-1500) THREE CONSECUTIVE TIMES, OVER THE LAST 12 MONTHS. THEY ARE STILL REFUSING TO ADDRESS THIS VERY DANGEROUS PROBLEM. I AM THE FATHER OF TWO INFANTS, 3 AND 1 YEAR-OLD. I CANNOT DRIVE THIS DEFECTIVE VEHICLE, ENDANGERING THEREBY MY LIFE, MY WIFE'S, AND MY TWO BABIES. THEREFORE, I REQUEST A REFUND OF SOME $13,000 ALREADY PUT INTO THIS INNATELY DEFECTIVE VEHICLE. I ASK RESPECTFULLY THAT YOU ASSIST ME, ASAP. THANK YOU VERY MUCH! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS