2019 Hyundai Tucson Brakes

THE CONTACT STATED HIS VEHICLE IS NOT SAFE TO BE DRIVING .THE CONTACT STATED HE IS AFRAID THAT IT MAY CATCH FIRE.THE DEALER HAS BEEN CONTACT ABOUT THE SITUATION.

THIS VEHICLE IS SUBJECT TO NHTSA RECALL #20V-543. LOCAL DEALERS ARE UNABLE TO GET THE PARTS TO CARRY OUT THE REQUIRED REPAIRS. THIS IS A FIRE HAZARD AND SHOULD BE QUICKLY REPAIRED. WAITING ABOUT A MONTH SO FAR FOR PARTS. PLEASE REQUIRE HYUNDAI TO CARRY OUT NEED REPAIR IN A TIMELY MANNER.

I AM TRYING TO PLACE A COMPLAINT . I RECEIVED A IMPORTANT SAFETY RECALL FOR MY ANTI-LOCK BRAKE SYSTEM. I CALLED MY LOCAL HYUNDAI DEALER AND WAS INFORMED THAT EVEN THOUGH THERE IS A REMEDY THE PARTS ARE NOT AVAILABLE TO BE ORDERED AT THIS TIME AND THEY DO NOT EXPECT THE PARTS TO BE AVAILABLE UNDER MAYBE SPRING 2021. I FIND THIS UNACCEPTABLE. PLEASE LET ME KNOW WHAT I CAN DO.

I HAVE CALLED MY LOCAL HYUNDAI DEALER REGARDING A RECENT RECALL NOTICE I RECEIVED IN THE MAIL. I MADE AN APPOINTMENT TO GET THE REQUIRE REPAIR AND THE DAY BEFORE THE APPOINTMENT, THEY TOLD ME THEY DO NOT HAVE THE NECESSARY PARTS TO COMPLETE THE REPAIR. I AM VERY FRUSTRATED AS THEY HAVE HAD OVER 3 WEEKS TO ORDER THE PARTS AND WAITED TO TELL ME THE DAY BEFORE I AM SCHEDULED TO BRING MY CAR IN. TERRIBLE SERVICE!!

BROUGHT CAR IN FOR SERVICE (18K MILES) AND WAS TOLD I COULD NOT TAKE MY CAR FOR A RECALL - ABS, CAUSING SPONTANEOUS COMBUSTION. NO FIX AVAILABLE COULD BE MONTHS. CANNOT PARK CAR ON LOT NOR GARAGE. DEALER OFFERED RENTAL UNTIL FIX. ONE WEEK LATER A CALL FROM DEALER STATING I COULD TAKE MY CAR BACK, RETURN THE RENTAL AND NOT WORRY ABOUT IT UNTIL THE CHECK ENGINE LIGHT COMES ON.*DT

I CALLED 3 DEALERSHIPS TO REMEDY THIS RECALL, AND THEY ALL TOLD ME THAT THE SPECIFIC PART FOR THE RECALL WAS BACKORDERED AND THEY NO IDEA WHEN IT WILL BE IN OR WHEN THEY WILL BE ABLE TO FIX THE ISSUE. MY CONCERN IS I HAVE LITTLE CHILDREN WHO ARE IN THIS VEHICLE EVERYDAY AND THIS SUPPOSED PROBLEM CAN CAUSE MY ENGINE TO CATCH ON FIRE. IM ASSUMING THIS IS A HYUNDAI PROBLEM, AS ACCORDING TO THESE DEALERS THEY JUST HAVE NOT BEEN SENT THE KITS TO FIX THE VEHICLES. VERY CONCERNING TO SAY THE LEAST.

VEHICLE HAS 1,750 MILES. DRIVING TO WORK NOTICED THAT THE BRAKE PEDAL WAS SINKING WITHIN 2" OF FLOOR. BRAKE PEDAL FELT SPONGY. TURNED ENGINE OFF AND PUMPED BRAKE 3 TIMES, PEDAL SUNK WITHING 2" OF FLOOR. TURNED ENGINE ON, PUMPED BRAKE 3 TIMES, SAME THING HAPPEND. THE VEHICLE DID STOP BUT IN AN EMERGENCY, MAYBE IT WOULD NOT. NO FLUID LEAKS UNDER, AROUND, OR AT THE BRAKE MASTER CYLINDER AREA. TOOK VEHICLE TO DEALER (WARRANTY) BUT THEY COULD NOT GET HYUNDAI FACTORY DEALER SUPPORT LINE TO RESPOND TO THEIR INQUIRY. MECHANIC ORDERED PART TO SEE IF IT WOULD FIX THE ISSUE, BUT HYUNDAI IS OUT OF THE PART. PERHAPS THERE IS AN ISSUE AND HYUNDAI IS COVERING A BREAK DEFECT UP.