2015 Jeep Cherokee UNKNOWN OR OTHER

WHEN U PULL OFF YOU FEEL A SHAKE OR VIBRATION FOR THE FIRST 15 SECOND THEN IT DRIVES NORMAL I HAVE TOOK IT TO THE DEALER EVER SINCE I PURCHASE THE VEHICLE IN IT STILL NOT FIX IM VERY UNHAPPY WITH THIS PROBLEM I BROUGHT IT BACK TO THE GUYS WHO SOLD IT TO ME THE NEXT DAY IN THEY TOLD ME THAT HOW IT SUPPOSE DRIVE ITS A NEW CAR IT DIDN'T SIT WELL WITH ME SO I BROUGHT BACK IN ONE OF THE MECHANIC SAID THEY FEEL WHAT I'M TALKING ABOUT THEY WILL SEE WHAT THEY CAN DO IN STILL NO GOOD OUT COME

DRIVING ON THE HIGHWAY AT APPROX. 70 MPH WHEN JEEP DEVELOPED SEVERE HESITATION AND JERKING MOTION. EVASIVE ACTION TAKEN TO AVOID AN ACCIDENT TO PULL OFF TO EXIT THE HIGHWAY. LIGHT INDICATOR ON DASH BOARD. TURNED VEHICLE OFF THEN RESTARTED. LIGHT REMAINED ON DASH (NOT FLASHING), HOWEVER, PROCEEDED TO SEE IF CAR IS DRIVEABLE. TWO MORE OCCURRENCES OF SAME SYMPTOM. AGAIN, PULLED OVER AND DID SAME STOP/START AND THEN PROCEEDED. MANAGED TO GET HOME. IMMEDIATELY CONTACTED DEALERSHIP WHERE CAR WAS PURCHASED NEW. CURRENTLY HAS 12K ON VEHICLE. FOLLOWING DAY TOOK CAR IN FOR INSPECTION AND PROBLEM DETERMINATION. WAS INFORMED THAT (5) SOFTWARE FLASHES WOULD BE UPDATED ON VEHICLE, ONE OF WHICH WAS A TRANSMISSION CONTROL MODULE (TCM) FLASH. DROVE CAR HOME SAME DAY. I WILL NEED SOME TIME DRIVING JEEP TO SEE IF THESE SOFTWARE FLASHES HAS FIXED THE PROBLEM. AFTER A FEW HOURS I DECIDED TO GET ON THE INTERNET TO INVESTIGATE IF ANYONE ELSE HAS EXPERIENCED THIS PROBLEM. TO MY SURPRISE, IT IS CLEARLY A PROBLEM WITH OTHERS. QUESTION? WHY WAS I NOT INFORMED OF THIS PROBLEM BY DEALERSHIP OR ANY OTHER NOTIFICATIONS OF RECALL, ETC. REALLY, THIS IS HOW IT WORKS, YOU HAVE TO WAIT UNTIL THERE IS A FATALITY TO DO SOMETHING. I AM VERY DISAPPOINTED WITH CHRYSLER. HISTORY: I HAVE OWNED 1998 JEEP WRANGLER, 2001 DODGE DAKOTA, 2005 DODGE MAGNUM, NOW 2015 JEEP CHEROKEE AND THE LIST GOES ON FOR OTHER MEMBERS OF THE FAMILY. COME ON CHRYSLER YOU CAN DO BETTER THAN THIS. THERE IS A PROBLEM RELATED TO THESE (9 GEAR) TRANSMISSIONS THAT NEED TO BE FIXED. DON'T WAIT TO RECALL THESE VEHICLES. IF TRANSMISSION IS THE CULPRIT, THEN REPLACE THESE TRANSMISSIONS. DRIVING HABITS REQUIRE FREQUENT TRAVEL THROUGH ATLANTA, GA TRAFFIC. UNDER NORMAL DRIVING CONDITIONS YOU ARE TAKING A RISK DRIVING THROUGH ATLANTA LET ALONE WITH KNOW VEHICLE PROBLEMS.

WHEN TOWING WITH FOUR WHEELS DOWN BEHIND MOTORHOME, ON TWO DIFFERENT OCCASIONS THE JEEP WILL WARBLE UNCONTROLLABLY. THIS OCCURRED ON TRIPS WE MADE IN JUNE AND SEPTEMBER 2016. UNDERSTAND FCA HAS A REMEDY BUT ACCORDING TO DEALER I HAVE TO PAY FOR THE WIRE HARNESS AS WELL AS INSTALLATION COST?? ALSO READING FORUMS APPEARS FIX ONLY ALLOWS BATTERY TO LAST FOR THREE HOURS?? THIS IS UNACCEPTABLE AS WELL AS WHY CONSUMER NEEDS TO PAY FOR THIS REMEDY. THE REASON I BOUGHT THIS JEEP WAS FOR THE CAPABILITY TO BE TOWED BEHIND A MOTORHOME (SAFELY DRIVING IT OFF DEALERSHIPS LOT).

VEHICLE PARKED IN THE DRIVE WAY AFTER RETURNING FROM WORK.SHORTLY AFTER DISCOVERED THAT TAILGATE GLASS SHATTERED AND FALLING OFF THE VEHICLE. NO EVIDENCE OF GLASS BEING HIT OR CRACKED PRIOR TO THE INCIDENT.

THE 9 SPEED TRANSMISSION ON THE JEEP IS HORRIBLE. MY CAR JERKS, SLIPS AND STALLS WHEN YOU START IN FIRST GEAR. EVERY TIME I STOP AND BEGIN TO ACCELERATE THE CAR JERKS. IT IS HORRIBLE AND THERE IS NO FIX FOR IT.

VEHICLE IN PARK AN IDLING IN VERY LEVEL DRIVEWAY WAS BEING UNLOADED. ON A SECOND EXIT TOWARD THE VEHICLE IT STARTED TO MOVE IN REVERSE UNOCCUPIED. MANAGED TO GET IN BUT COULD NOT SAVE THE DOOR AND REAR FROM DAMAGE. A HEDGE CAUGHT THE DOOR AS I TRIED TO STOP THE VEHICLE. UPDATED 05/26/16*LJ *CN

WHILE FOLLOWING THE OWNERS MANUAL FOR FLAT TOWING BEHIND A MOTOR HOME I CROSSED MULTIPLE RAILROAD TRACKS AT A GRADE CROSSING AND THE CHEROKEE TOW VEHICLE BEGAN A VIOLENT OSCILLATION THAT SHOOK THE ENTIRE MOTOR HOME AND DID NOT STOP UNTIL THE VEHICLES CAME TO A COMPLETE STOP.

2015 JEEP CHEROKEE SPORT - 12K MILES - CAR ACCELERATES AFTER TAKING FOOT OFF OF GAS PEDAL. CONTACTED DEALERSHIP - SERVICE MANAGER AND WAS TOLD THAT THIS IS A KNOWN "CHARACTERISTIC" OF THIS VEHICLE. WHAT? YOU MEAN A PROBLEM !!! DEALERSHIP WILL NOT DO ANYTHING. I CONTACTED CHRYSLER AND OPENED A CASE RECORD WITH THEM. THIS IS CLEARLY A SAFETY ISSUE AND NEEDS TO BE ADDRESS.

IS THE ENGINE START/STOP SYSTEM DANGEROUS? I THINK SO. WHEN I PULL INTO PARKING SPACES AND BEGIN TO SHUT DOWN THE CAR (SHIFT INTO PARK, GO TO PUSH THE ENGINE STOP BUTTON), THE ESS SYSTEM ACTIVATES. BY "ACTIVATES," I MEAN THAT THE CAR TURNS OVER. THIS DOES NOT HAPPEN EVERY TIME, BUT IT HAPPENS OFTEN ENOUGH. IN ONE EXAMPLE, I PULLED INTO A PARKING SPACE AND MY PASSENGER WAS MOVING FASTER THAN ME, AND AS HE WAS GETTING OUT OF THE CAR, THE ENGINE TURNED OVER AS IF TO START (BUT IT WAS ALREADY STARTED). SOME KIND OF SIGNAL IS BEING SENT FROM THE ESS SYSTEM, WHICH HAS NO CONSISTENT BEHAVIOR, SO YOU HAVE NO IDEA IF IT IS WORKING OR NOT. I BELIEVE NHTSA NEEDS TO LOOK INTO HOW THE ESS SYSTEM FUNCTIONS IN NORMAL DAILY CAR USE. THIS BEHAVIOR HAS OCCURRED SINCE I BOUGHT THE CAR NEW. IN ANOTHER INSTANCE, THE BEHAVIOR WAS THE SAME, EXCEPT I DID NOT HAVE A PASSENGER TRYING TO GET OUT OF THE CAR.

ON 2 OCCASIONS NOW I HAVE ACCIDENTALLY LEFT THE ENGINE RUNNING AND IN GEAR AT A GAS STATION TO REFUEL WHEN I THOUGHT I HAD TURNED THE ENGINE OFF. IT SEEMS IF YOU DO NOT MAKE SURE THE CAR IS IN PARK, THE ENGINE WILL NOT TURN OFF. WHILE I APPRECIATE THE FACT THAT THE ENGINE IS VERY QUITE, IT IS VERY DISTURBING TO ME THAT I MAY CAUSE AN ACCIDENT IF THIS CONTINUES TO HAPPEN. I WOULD LIKE TO SEE THE ENGINE TURN OFF IF THE KEY EXITS THE DRIVING COMPARTMENT AS THIS WOULD KEEP THAT FROM HAPPENING.

BACK WINDOW BROKE. NO IDEA WHERE IT CAME FROM OR HOW IT STARTED AS I WAS SITTING IN MY HOME AND THE CAR WAS PARKED OUTSIDE. THE CAR IS NOT EVEN A YEAR OLD. TWO HOLES ON THE SIDES OF THE BACK WINDOW AT FIRST. THE WINDOW WAS CRACKED ACROSS THE WINDOW, COULD STILL HEAR IT CRACKING WHEN I SAW. THEN THE NEXT MORNING THE TOP HALF OF THE WINDOW WAS CRACKED. IS THIS A DEFECT?

BOUGHT A 2015 JEEP CHEROKE IN MARCH AND HAVE HAD TRANSMISSION ISSUE SINCE DAY ONE. THE TRANSMISSION SLAMS INTO GEAR WHEN ACCELERATING AND DOWNSHIFTS HARD AND PUSHES THE VEHICLE FORWARD ON DECELERATION. I HAVE 5,000 MILES ON MY "NEW" $35,000 VEHICLE AND I'M ON TRANSMISSION NUMBER TWO. EVERY TIME I DRIVE THIS VEHICLE I WONDER IF THE TRANSMISSION WILL STOP AGAIN AND LEAVE ME STRANDED, OR WORSE, CAUSE ME TO GET INTO AN ACCIDENT. MANY TIMES WHEN ACCELERATING, THERE IS A PAUSE WITHOUT ANY MOVEMENT AND THEN THE TRANSMISSION GRABS AND THE VEHICLE LUNGES FORWARD. THIS HAS HAPPENED MERGING ONTO THE THRUWAY AS WELL. I WAS TRYING TO ACCELERATE TO MERGE WITH TRAFFIC DRIVING 65 MPH AND NOTHING WAS HAPPENING AS I PUSHED ON THE GAS PEDAL. THEN ALL OF A SUDDEN IT KICKS IN WITH A LOUD THUD. I WORRY WHEN IT SNOWS THAT THIS WILL MAKE THE TIRES SPIN TO MUCH AND I WILL LOSE CONTROL.

I DID THE RECALL ORC MODULE SOFTWARE ON MY VEHICLE NOW I GOT A RECALL ON TH RADIO SECURITY VULNERABLILIEY THE DEALER IN MY TOWN SAYS THIS IS THE SAME RECALL, IS IT?

MY CHECK ENGINE LIGHT CAME ON AT THE 5,000 MILE MARK. TURNER OUT I NEEDED A NEW TRANSMISSION. THE DEALERSHIP INSTALLED ONE FOR ME AND EVER SINCE I GOT IT BACK IT'S NOT THE SAME. MAKES LOUD NOISES WHEN I TURN IT ON, AND SOMETIMES IT DOESN'T EVEN WANT TO START. ALSO, WHEN I PUSH ON MY BRAKES MY VEHICLE JERKS BACK WHEN I COME TO A STOP.

THE CAR HAS A TOXIC INTERNAL SMELL. IT CLINGS TO YOU FOR HOURS AFTER LEAVING THE CAR AND HAS REMAINED ON CLOTHING AND BABY TOYS LEFT IN THE CAR. I BOUGHT THE CAR NEW AND AS I HAVE DRIVEN THE CAR THE SMELL HAD BECOME WORSE AND WORSE. THE DEALERSHIP ACKNOWLEDGED THE SMELL AND SAID IT WAS FROM FACTORY STICKERS UNDER THE CAR. JEEP PAID TO HAVE THE STICKERS REMOVED OVER THREE WEEKS AGO. THE CAR SMELL IS NOT DISSIPATING. I PLACE MY ONE YEAR OLD SON IN THE CAR AND I AM TERRIFIED OF THE EFFECT THE CHEMICAL SMELL MAY BE HAVING ON HIM. THE DEALERSHIP HAS SAID I HAVE TO JUST WAIT FOR THE SMELL TO GO AWAY. IT IS NOT HEALTH AND BEYOND ANY TOXIC SMELL I HAVE EVER EXPERIENCED. THIS IS THE ONLY CAR I HAVE ACCESS TO DRIVE AND HAVE NO CHOICE BUT TO PLACE MY SON IN IT.

I WAS TURNING AT A BUSY INTERSECTION OUTSIDE OF DC WHEN IT APPEARED THAT MY ENGINE COMPLETELY SHUT OFF AND I WAS COASTING. I PRESSED ON THE GAS BUT THE CAR WENT NOWHERE. AFTER A FEW SECONDS, IT KICKED BACK ON AND SPED UP TO 50MPH. THANKFULLY NO ONE WAS BEHIND ME OR I COULD HAVE GOTTEN REAR ENDED. THREE DAYS LATER, MY HUSBAND WAS DRIVING MY CAR ON THE HIGHWAY (GOING AT LEAST 65MPH) WHEN THE MALFUNCTION INDICATOR LIGHT APPEARED AND THE RPM'S WERE WELL OVER 5,000 WHEN SLOWING DOWN TO ONLY 30 MPH. THE CAR WAS NOT SHIFTING PROPERLY AND WE HAD TO PULL OVER. UNFORTUNATELY WE WERE FOUR HOURS FROM HOME AND HAD TO "MANUALLY" SHIFT THE ENTIRE DRIVE HOME BECAUSE THE AUTOMATIC TRANSMISSION WAS NOT FUNCTIONING. WE TOOK IT TO A DEALERSHIP AND THEY PERFORMED THE SOFTWARE UPDATE AND INSISTED THAT IT WAS FIXED. MY HUSBAND DEMANDED THEY DRIVE IT FOR A LONGER DISTANCE AND SURE ENOUGH, THE CAR BROKE DOWN AND WAS TAKEN BACK TO THE DEALERSHIP. THEY ENDED UP REPLACING THE TRANSMISSION AND I JUST PICKED UP MY CAR YESTERDAY (8/24). I STILL NOTICE IT JERKING BACK WHEN I PRESS ON THE GAS AFTER COMING TO A STOP AND NOT SHIFTING PROPERLY. I FEEL SO UNSAFE IN THIS CAR AND NONE OF THE JEEP EMPLOYEES (AT MY LOCAL DEALERSHIP AND CORPORATE) SEEM TO BE CONCERNED. I LIVE IN THE CITY AND CANNOT AFFORD TO HAVE MY CAR BREAKDOWN IN THE MIDDLE OF THE ROAD OR HAVE THE TRANSMISSION STOP WORKING LIKE BEFORE. IT TOOK 3 WEEKS OF BEING SERVICED AND I STILL DON'T THINK THAT IT'S FIXED PROPERLY.

TUESDAY WHILE DRIVING THE VEHICLE MAKING A LEFT TURN ONTO A BUSY 4 LANE HWY THE JEEP ATTEMPTED TO STALL WITH DINGING NOISES LIKE WARNING LIGHTS SHOULD COME ON NOTHING APPEARED, WEDNESDAY WHILE DRIVING AFTER MAKING A RIGHT TURN THE JEEP JUST SHUT DOWN IMMEDIATELY WITH THE BATTERY WARNING LIGHT ON STATING "TO SHIFT YOU MUST BEGIN IN PARK" ON THE DASH - COULDN'T MOVE THE VEHICLE AT ALL NOR WOULD IT RESTART FOR OVER 15 MINUTES. FINALLY GOT THE JEEP STARTED, CONTINUED ON MY ROUTE WITH IT LURCHING FORWARD AND SURGING - MIND YOU AN INFANT WAS THE BACK SEAT BOTH TIMES OCCURRENCES. WE BOTH COULD HAVE BEEN SERIOUSLY INJURED OR WORSE IF ANOTHER VEHICLE WOULD HAVE BEEN CLOSE EITHER TIME. CALLED THE DEALERSHIP THEY INFORMED ME TO DROP IT OFF SO I DROPPED IT OFF WEDNESDAY MORNING WITH IT YET TO BE LOOKED AT AFTER BEING THERE FOR 36 HRS WITH NO HOPE IN SITE OF WHEN IT WILL BE. THIS IS A SERIOUS ISSUE.

SINCE I BOUGHT THE CAR THE TRANSMISSION SHIFTED VERY ROUGH. THE CAR SURGED FORWARD WHEN SLOWING DOWN. WHEN STOPPED AND STARTING TO MOVE FORWARD THE CAR JUMPED FORWARD ON A CONSISTENT BASIS. I TOOK TO DEALER, THEY SAID I WAS NOT USED TO DRIVING AN SUV. APPROXIMATELY A MONTH LATER ( TRANSMISSION GETTING WORSE) THE CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER( TOWNE CHRYSLER JEEP IN HAMBURG NY), SAID NOTHING WRONG WITH IT. PICKED IT UP AND 30 MINUTES LATER CHECK ENGINE LIGHT CAME BACK ON. TOOK IT BACK TO THE DEALER, THEY SAID COULD BE SOME SOFTWARE PROBLEM. PICKED THE VEHICLE UP AGAIN. CHECK ENGINE LIGHT CAME BACK ON WITHIN A FEW HOURS. I THOUGHT IT MIGHT HAVE BEEN THE DEALER, SO I TOOK IT TO ANOTHER JEEP DEALERSHIP. I DROPPED THE CAR OFF RENTED A CAR. WHEN ENTERPRISE PICKED ME THE AGENT TOLD ME THAT HE HAD AT LEAST 10 PEOPLE THAT WEEK WITH JEEP CHEROKEE AND TRANSMISSION PROBLEMS( FROM 1 DEALERSHIP). I GOOGLED THE PROBLEM AND FOUND OUT THAT THOUSANDS OF JEEP OWNERS WERE EXPERIENCING THE SAME PROBLEM WITH THE 9 SPEED TRANSMISSION. TODAY THEY PUT A NEW TRANSMISSION IN MY 4 MONTH OLD CAR. THESE CARS ARE DANGEROUS WHEN THEY JUMP FORWARD EVEN WITH YOUR FOOT ON THE BRAKE. THE TRANSMISSION DOES NOT SHIFT WHEN TRYING TO EXCELLERATE. IT IS JUST A MATTER OF TIME BEFORE SOMEONE GETS KILLED DRIVING THESE CARS.

THIS VEHICLE SHAKES BAD AT TAKE OFF FROM A STOP OR MAKING A LEFT OR RIGHT TURN TOOK IT NOW 4 TIME DEALER CAN'T FIX IT DON'T UNDER STAND WHAT'S WRONG! TOOK IT IN 7-15 2015 KEPT OVER NITE DEALER CALLED CHRYSLER TRY TO REPROGRAM THE BRAIN DID NOT WORK PICK IT UP NEXT DAY CALLED DEALER TOLD THEM IT STILLS SHAKES DEALER SAID THEY WILL CALL CHRYSLER AGAIN OK IT'S NOW 7-172015 STILL WAITING FOR PHONE CALL STILL DRIVING THE SHAKING BRAND NEW JEEP WILL TELL PEOPLE NOT TO BUY A JEEP!!! I WORKED FOR CHRYSLER 34 YEARS AGAIN WILL TELL PEOPLE NOT BUY THIS JEEP MAYBE BECAUSE OF THE TRANS

VEHICLE STARTED DISPLAYING MALFUNCTION INDICATOR LIGHT (MIL) & HAD ERROR CODES U0402 & U1424. DEALER WHERE I BOUGHT THE VEHICLE PERFORMED RECALL R01 - FLASH OF TCM & PCM (TOOK ABOUT 3 HOURS). IN JUNE, I RECEIVED NOTICE OF RECALL R05, WHICH I HAD PERFORMED & ALSO ADVISED DEALERSHIP OF MIL LIGHT ( SAME ERROR CODES U0402 &U1424). DEALER PERFORMED R05 SERVICE & CLEARED ERROR CODES & ADVISED I SHOULD HAVE NO FURTHER ISSUES. JULY 2, THE MIL & THE START/STOP ERROR LIGHT CAME ON. THIS WAS APPROXIMATELY 11, 800 MILES. THE LIGHTS WENT OFF AFTER MULTIPLE DRIVE CYCLES OVER 4 DAYS, BUT CAME BACK ON MONDAY. I CALLED A LOCAL JEEP DEALERSHIP & GOT AN APPOINTMENT FOR SATURDAY, 7/11/15. BETWEEN MONDAY & THE APPOINTMENT, THE MIL & START/STOP ERROR LIGHTS WENT OFF AND CAME BACK ON AFTER MULTIPLE DRIVE CYCLES. THIS HAPPENED 5 TIMES BETWEEN 7/2 & 7/11. EACH TIME, THE ERROR CODES WERE U0402 AND U1424. THE DEALER COULD NOT SEE THAT THE TCM & PCM FLASHES HAD BEEN DONE, SO THEY WERE DONE AGAIN (ALMOST 3 HOURS TO COMPLETE). I WAS ADVISED THIS SHOULD RESOLVE THE ISSUE. SEVERAL DRIVE CYCLES & 2 DAYS LATER, THE SAME 2 LIGHTS ARE BACK ON WITH THE SAME 2 ERROR CODES & I HAVE TO TAKE IT BACK FOR THE 4TH TIME FOR THE SAME MALFUNCTION ERROR CODES. SINCE THIS IS TRANSMISSION-RELATED, I HAVE CONCERNS ABOUT THE SAFETY OF MY VEHICLE AT THIS POINT.

VEHICLE HAS NOTICEABLE FRONT END SHIMMY IN LOW GEAR THAT ONLY GOES AWAY AFTER SHIFTING TO SECOND GEAR. DEALER HAS NO FIX AT THIS TIME.

WHILE DRIVING, THE NAVIGATION SYSTEM FAILED, LEAVING ONLY THE ARROW POINTING IN MY DIRECTION OF TRAVEL. THIS CONTINUED FOR OVER THREE HOURS. WHEN STOPPED FOR LUNCH, I RETURNED TO VEHICLE AND WHEN I RESTARTED THE NAVIGATION SYSTEM RETURNED TO NORMAL. I TOOK THE CAR INTO THE DEALER WHO SAID THAT THE CURRENT RADIO/NAVIGATION SYSTEM HAD TWO SOFTWARE UPDATES DUE. THEY WERE INSTALLED, COMPLETELY LOCKING UP THE RADIO/NAVIGATION SYSTEM. THE DEALER TOOK OVER THREE HOURS TO CORRECT PROBLEM WITH THEIR TOP COMPUTER PERSON. THE VEHICLE WAS NEVER THE SAME. THE BACKUP CAMERA FAILED, THE DASHBOARD DISPLAY WOULD LOCK OUT AND OTHER ELECTRONIC MALFUNCTIONS PLAGUED THE VEHICLE. THE WHOLE RADIO/NAVIGATION SYSTEM WAS FINALLY REPLACED AFTER THREE MONTHS OF TRIAL AND ERROR. AT THIS TIME, THE VEHICLE SEEMS TO BE FUNCTIONING PROPERLY. HOWEVER, ONE EMPLOYEE AT THE DEALER TOLD ME THIS. JEEP HAS AT TIMES BEEN INSTALLING REFURBISHED RADIO/NAVIGATION SYSTEMS IN THEIR NEW VEHICLES WHEN THEY RUN SHORT OF NEW PARTS. THIS COULD EXPLAIN WHY THE SOFTWARE UPDATES WERE NOT COMPATIBLE WITH THE OLDER RADIO/NAVIGATION SYSTEM. HOW CAN A MANUFACTURER INSTALL REFURBISHED PARTS INTO A NEW VEHICLE? TO ME, THIS IS NOT ONLY A SAFETY ISSUE BUT A CONSUMER FRAUD ISSUE.

DEALERSHIP THAT REPLACED MY TRANSMISSION ON 05/26/2015 INFORMED ME THAT I NEED NEW FRONT AXLES. MY JEEP IS BRAND NEW. A 2015. THE NEW FRONT AXLES WON'T BE AVAILABLE UN MAYBE SEPTEMBER OF 2015.

I HAVE TAKEN MY 2015 JEEP CHEROKEE INTO THE SERVICE DEPARTMENT FOR A 3RD TIME TO HAVE THEM DIAGNOSE THE HESITATION IN THE TRANSMISSION, JERKING INTO GEAR, AND THE WOBBLE EXPERIENCE WHEN TURNING TO THE RIGHT. ACCORDING TO THE DEALERSHIP, THEY HAVE A TECHNICIAN FROM CHRYSLER COMING TO LOOK AT IT. THEY ARE NOT ALLOWED TO TOUCH IT. MY CASE MANAGER WITH CHRYSLER EVEN ADMITTED TO THE WOBBLE PROBLEM AND THAT THEY HAVE NO FIX FOR IT. THE 2ND TIME I BROUGHT IT IN, THE CHECK ENGINE LIGHT CAME ON AFTER I GOT STRANDED IN ON COMING TRAFFIC. TOWED TO THE DEALERSHIP WHERE THEY FOUND A COOLANT LEAK, FUEL INJECTOR MALFUNCTION, ETC. AND TOLD ME THE WOBBLE IS A "CHARACTERISTIC" OF THE MODEL AND THEY CANNOT DO ANYTHING ABOUT THE DESIGN OF THE VEHICLE. AS IF THAT'S ACCEPTABLE TO FORCE YOUR CUSTOMER TO DRIVE A WOBBLING, HESITATING BRAND NEW CAR. I AM DUMBFOUNDED WITH HOW THE DEALERSHIPS & CHRYSLER KEEP SWEEPING THIS ISSUE UNDER THE RUG HOPING IT WILL GO AWAY. THEY HAVEN'T FIGURED IT OUT IN TWO YEARS. ITS TIME TO ISSUE RECALLS. WHAT DOES IT TAKE TO GET THEM TO DO SOMETHING? WILL THEY WAIT TIL SOMEONE IS SERIOUSLY INJURED OR KILLED? ALL THEY SEEM TO CARE ABOUT IS MONEY AND NOT ADMITTING THEIR PRODUCT IS A LEMON. TRY NUMBER 3 BETTER FIX THIS.

WE TOWED THE JEEP BEHIND OUR RV USING A ROADMASTER TOW BAR. AFTER HAVING TRAVELED 10 MILES AT APPROPRIATE HIGHWAY SPEEDS, WE SLOWED DOWN IN A CONSTRUCTION ZONE THAT REQUIRED ALL TRAFFIC TO CONTINUE IN THE FAR RIGHT LANE. THE NEW LANE CROSSED OVER THE EDGE OF THE HIGHWAY PAVEMENT ON TO THE RECESSED SKIRT OF THE SHOULDER, ABOUT A 2 INCH DROP. AT THAT TIME OUR RV BEGAN TO ROCK, ALERTING US TO THE POSSIBILITY THAT WE HAD BLOWN A TIRE. WHILE ASSESSING THE SITUATION WE SAW IN OUR REAR CAMERA THAT THE JEEP WAS ROCKING VIOLENTLY, WHICH WAS ALSO WITNESSED BY THE CHP OFFICER THAT FOLLOWED US TO SAFETY.THE TIRES WERE FINE, BUT THE JEEP'S VIOLENT ROCKING WAS ENOUGH TO SCATTER THE CONTENTS OF THE CAR. WE DETACHED THE JEEP WITH A GREAT DEAL OF DIFFICULTY AFTER THE AMOUNT OF TWISTING THAT OCCURRED DURING THE BOUNCING. THE CHECK ENGINE LIGHT WAS ALSO ACTIVATED. WE WERE ABLE TO DRIVE THE JEEP TO AN AREA THAT ALLOWED US TO RE-ATTACH THE TOW GEAR AND CONTINUE TO OUR DESTINATION.