2019 Jeep Cherokee Steering

Steering powering went out. Dealerships said power steering was blown.

I’m having power steering issues , when i start my vehicle the power steering light comes on and my steering wheel locks up

I bought a 2019 Jeep Cherokee Limited used on July 30, 2024. Through the rest of the year I experienced a short sharp sudden pull from the steering wheel to the right and left. This happens frequently, several times in every drive. I had tires replaces and suspension balanced on March 5, 2025. This did not change the issue. When driving, the vehicle pulls left or right randomly especially at higher speeds. It is scary to be on highway and suddenly be pulled toward another lane. I have no open recalls and my mechanic can not locate the problem. I am very concerned. It is not safe so I do not travel far because of unsolved situation. Please provide a means to solve this 2019 Jeep Cherokee Limited V6 issue

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 45 MPH, the vehicle lost motive power, the steering wheel became difficult to maneuver, and the vehicle stalled. The contact stated that several unknown warning lights were illuminated before the screen went black. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired; however, the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at various speeds, the power steering assist failed to operate as intended, with the "Repair Power Steering" message displayed on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with a defective rack and pinion. Upon investigation, the contact discovered NHTSA Campaign Number: 19V637000 (Steering); however, the VIN was not included in the recall. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.

I own a 2019 Jeep Cherokee. While driving approximately 50-60 MPH, the steering wheel was pulling to the right and the left. The movement occurs often while driving over 50 mph requiring tight control of steering wheel. Vehicle evaluated by mechanic and unable to reproduce the movement and no recalls on this at this time, looks to be a common issue with this vehicle. No warning light illuminated, mileage at time of initial problem was 36,000.

Electronic steering warning light came on. While driving the steering wheel tightens then loosens. It has not been right since the recall was on it and it was taken and repaired.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 50 MPH, the electric power steering was not functioning properly. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The contact stated that an unknown warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V637000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 40,000.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving approximately 75 MPH, the steering wheel suddenly jerked back and forth and locked. The message "Power Steering Assist Failure" was displayed. The contact stated that he was able to pull to the side of the road by using an excessive amount of physical strength. The contact had found other means of travel, and the vehicle remained on the side of the road of the highway. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. The approximate failure mileage was 90,000.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at 60 MPH, the vehicle lost power steering functionality. The contact stated that the steering wheel became firm. The service power steering warning light was illuminated. The vehicle had been diagnosed. The contact was informed that the failure was due to a faulty steering gear. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 72,000.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 60 MPH, the steering wheel was pulling to the right and the left. The contact stated that the movement was very slight; however, the failure required corrective steering to maintain the position in the lane. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, but the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,000.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 60 MPH, the steering wheel seized. The contact was able to veer to the side of the road. The message "Service Power Steering" was displayed. The contact was able to drive to the residence. The local dealer was contacted and made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 90,000.

The vehicle shakes and pulls Riverside auto marinette Wisconsin said 2600.00 to fix the rack and pinion

Steering is jerking from left to right and hard to keep straight. Feels like you're fighting the wheel. Steering wheel tightens and can be hard to keep on the proper side of the road which is dangerous. Reported to dealer shortly after I purchased car. No action was taken by dealer.

power steering went out while driving down the interstate at 70 MPH. The dealership said that the rack and pinnon had to be replaced. The Jeep has less than 60,000 miles on it. This is unacceptable for a product of this expense and quality.

I had the exact same power steering concern as other drivers have reported to Jeep: HOMERECALLSSafety Recall V99 – Steering Gear – 2019-2020 Jeep Cherokee RECALLSSafety Recall V99 – Steering Gear – 2019-2020 Jeep Cherokee oemdtc September 19, 2019 No Comments August 29, 2019 NHTSA CAMPAIGN NUMBER: 19V637000 Steering Rack Gear May Fail A loss of steering control increases the risk of a crash. NHTSA Campaign Number: 19V637 Manufacturer Chrysler (FCA US LLC) Components STEERING Potential Number of Units Affected 5,294 We were stuck on the side of the road when the vehicle stopped. Baxter Jeep said they could do nothing so charged $2,195.55 to have issue fixed. Called Jeep case number 82521843 and they said they are unable to assist with cost of safety issue due to being out of warranty.

2019 JEEP Cherokee Trailhawk started making a "cluncking” noise in the front suspension/steering at 12k miles. Reported the issue to the dealer @15k service (July 2020). Dealer stated there was no issue. Reported the noise again at 22k miles (March 2021)-dealer stated that engine oil leak was getting into an electrical plug for the front power transfer/traction control modules and activating features that caused the noise, which dealer “addressed” by stopping the leak. The “cluncking” noise continued getting louder. At about 28k miles, i drove through a puddle of water and the vehicle lost steering control--it pulled hard to the right and needed strong persistent correction to avoid going off-road. I got a wheel alignment and rotated the tires just-in-case. "Clunk" noise continued and every time car hits a puddle/wet pavement with both tires, it pulls to the right, risking loosing total control if i don’t anticipate the pull. Took it to the dealer again @ 32k miles. Informed dealer that the same “clunck” had gotten louder, the vehicle was loosing steering control every time I hit water on the road. Dealer diagnosed a noisy and defective rack and pinion, even though the previous two complaints for the same noise were ignored. I took the car to another dealer and did not inform them of the diagnosis. This dealer also diagnosed a bad rack and pinion system and tie ends and broken engine mounts. I called JEEP Customer Service, who promised to call me back within 24 hours but never did. The car is now out of warranty for an issue i reported twice under warranty. There is a recall (V99) for defective rack and pinion units on this model but this VIN apparently is not covered, although it clearly has an issue.

I was driving on the highway with cruise engaged at 72 mph. I suddenly lost my power steering. Exited highway immediately to investigate the warning light on the dashboard. Turned the car off for about 3 minutes, but power steering did not reset. Limped the vehicle home where it sits today. Mileage of vehicle is 45050.

The power steering in my vehicle went out while driving down a major road (speed limit 55 mph) with curves in the road. There were no warning lamps or symptoms of concern prior to the power steering going out causing the vehicle to lock up and the inability to turn or steer the vehicle. Then a “service power steering” light turned on. The vehicle is currently at Dodge Jeep Ram of Troy, AL waiting to be fixed. I was notified today, that the vehicle will need the power steering rack replaced.

WHEN DRIVING AT HIGHWAY SPEEDS THE STEERING HAS A 'STICKY' SPOT THAT MAKES MINOR CORRECTIONS ON THE ROAD MORE DIFFICULT. IT'S AS IF YOU OVER CORRECT TO GET PAST THE STICKY SPOT. IT CAN BE SCARY TO YOU FOR FEAR OF OVER CORRECTING INTO ANOTHER LANE. I NOTICED IT AT ABOUT 15000 MILES. IT'S AT THE DEALER NOW. THEY ARE REPLACING THE RACK AND PINION STEERING. UNSURE IF THIS WILL FIX THE PROBLEM OR PUT A BANDAID ON IT.

My husband and my son were driving my Jeep on the highway going 70 MPH when with no warning there was absolutely NO power steering and almost went off the road over an embankment. Luckily it was my husband driving because I would not have been able to control the car. When researching this year of Jeep, there is a recall for this issue on only a certain number of vehicles, but of course when I put my VIN in my vehicle is not on the recall list and I also see several complaints of the same issue with the steering and not being on the recall list. This is a HUGE safety issue and NEEDS to be address immediately.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 35 mph, the electric power steering failed and the steering wheel ceased. The power steering assist warning light was illuminated. The contact drove the vehicle in manual steering mode to his residence. The vehicle was taken to the dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to NHTSA to file a complaint. The failure mileage was 65,000.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 70 mph, the vehicle lost motive power, shuddered and jerked making it difficult to steer the vehicle. The vehicle swerved into an intersection and into the grass. The contact manually steered the vehicle back into the lane and pulled the vehicle over to the side of the road. The contact inspected the vehicle but could not find a cause for the failure. The contact continued driving to the residence with only manual steering available. There was a power steering warning light illuminated on the vehicle after the failure occurred. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.

NOVEMBER OF 2019 BATTERY VOLTAGE WAS LOW. WHILE DRIVING STEERING WOULD JERK/PULL/GRAB TO THE LEFT OR RIGHT. DID THIS MANY TIMES DRIVING DOWN THE INTERSTATE, MAKING TURNS AND A FEW TIMES THE CAR WOULD SHUT DOWN. I MADE SURE TO KEEP MY DISTANCE DURING THIS TIME WHILE DRIVING AND THANKFULLY THERE WERE NO ACCIDENTS. SCARED TO DRIVE VEHICLE. HAD THE BATTERY CHECKED AT AN AUTO PARTS STORE THEY SAID IT WAS GOOD. TOOK IT INTO THE DEALERSHIP THEY FOUND WIRES RAN BY JEEP DURING MANUFACTURE FOUND A WIRE CHAFE NEAR STARTER AND WAS A GROUND WIRE. FIXED THE ISSUE. FAST FORWARD 11/2020 GETTING NAV DISPLAY REPLACED DUE TO SCREEN SEPARATION. FIRST RADIO INSTALL WAS NOT COMPATIBLE, AND STEERING HAS BEEN MESSED UP SINCE THE FIRST RADIO WAS PULLED OUT AND PUT BACK IN. COINCIDENCE NOT SURE... JUMPY/PLAY/LOOSE/STIFF WHEN CORRECTING TO STAY IN LANE. EXPLAINED THIS TO DEALERSHIP, SAFETY CONCERN, HAVE TO FIGHT THE WHEEL TO DRIVE AND ONLY DID THIS WHEN THERE WAS AN ISSUE IN 2019. 4TH VISIT BACK TO DEALERSHIP 3RD RADIO FINALLY WORKED. DEALERSHIP SAID THEY INSTALLED A STEERING SOFTWARE UPDATE. THEY DROVE MY VEHICLE APPROX. 50 MILES. SAID THERE IS PLAY/JERKING/JUMPING IN STEERING WHILE DRIVING AND TO LET THEM KNOW IF IT CONTINUES... I FEEL LIKE A DRUNK DRIVER, UNSAFE TO DRIVE, AND MY VEHICLE HAS LESS THAN 40K MILES. I CAN'T PIN POINT WHY THE CAR IS DOING THIS AND HOW TO GET THIS TAKEN CARE OF. JEEP SHOULD BE FIXING THIS PROBLEM AS THIS IS A HUGE SAFETY CONCERN. I HAVE COME ACROSS MANY COMPLAINTS FOR CHEROKEE STEERING ISSUES. THIS IS A HAZARD AND VERY DANGEROUS, I DRIVE 2 HOURS ROUND TRIP FOR WORK.

THE POWER STEERING JUST RANDOMLY WENT OUT ON A NEW PRE CERTIFIED VEHICLE FROM CAR MAX WITH 51K MILES. MAKES IT IMPOSSIBLE TO TURN